Pyramid Hotel Group Jobs (28)

Overview

Qualifications

• The ideal candidate should have a culinary degree, 3-5 years progressive experience in a quality high-volume petitive benefits packageResponsibilities
• This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquetsBenefits

Qualifications

The 15-story, 194-room hotel with over 7,000 square feet of meeting space and retail complex known as the Marriott Residence Inn East Baltimore at the Johns Hopkins Medical Campus is the focal point of development across an 88-acre parcel that will make this area of the city a vibrant and rewarding place to work, live and experience life.

The knowledge and vitality that John Hopkins brings to the Greater Baltimore area contributes greatly to the quality of life here, and positons the Marriott Residence Inn East Baltimore as a 'workplace of choice'.

Be a part of this special undertaking and consider advancing your hospitality career at a brand-new hotel designed and built with vision, class and a commitment to quality : the Marriott Residence Inn East Baltimore at the Johns Hopkins Medical Campus.

Apply online with us today!We are seeking a Head Chef who will be responsible for assisting in the operations of the kitchen.

This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquets.

The ideal candidate should have a culinary degree, 3-5 years progressive experience in a quality high-volume petitive benefits package.

Potential generous bonus. EOE / M / F / H / VCompany Name : Pyramid Hotel Group Opening ID : 2022-17125 External Company URL : 800 North Wolfe Street

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Overview

We're looking for a capable, committed Maintenance Technician who will plan an important role in keeping our hotel functioning to the high quality standards of the Pyramid Hotel Group.

The Maintenance Technician will :

• meet service quality standards that affect guest satisfaction;
• respond to guest questions or problems in a timely professional manner
• perform general repairs and assigned maintenance duties in a satisfactory and timely manner
• respond to complaints or problems from guests or other departments in a timely manner
• be responsible for maintaining the upkeep, rehabilitation, and maintenance of the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs

To quality, you must have previous engineering experience.

Qualifications

• 1 to 2 years practical experience in one or more of the technical trades (HVAC, Refrigeration, Plumbing, Electrical, etc.)
• Any license the property may require
• Must be able to climb stairs, descend stairs
• Must be able to move quickly and agilely if a situation requiring quick assistance arises
• Heavy work - Exerting up to 100 pounds of force occasionally, and / or 50 pounds of force frequently and / or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• Ability to stand for long periods of time and walk long distances
• Ability to bend, stretch, twist or reach with your body and arms
• Ability to work under variable temperatures and noise levels
• Near Vision - The ability to see details at close range
• Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
• Must be able to work with and understand basic arithmetic functions
• Must be able to work and manage the mechanical, guest room, public space, and PM programs

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Overview

Prepare and serve beverages : You will be responsible for preparing and serving a variety of alcoholic and non-alcoholic beverages to guests.

This includes taking drink orders, mixing cocktails, pouring wine and beer, and ensuring all beverages are prepared to the highest standard.

Knowledge of drinks and ingredients : You should have a good understanding of different types of drinks, including cocktails, wines, spirits, and non-alcoholic beverages.

This includes knowledge of drink recipes, ingredients, and proper garnishes.

Customer service : Providing exceptional customer service is vital. You will engage with guests, take their orders, and ensure they have a positive experience at the bar.

You should be attentive, friendly, and knowledgeable, able to make recommendations and answer any questions about the drink menu.

Cash handling : You will handle cash transactions, process payments, and accurately manage cash registers. It is important to maintain proper cash handling procedures, including handling credit card transactions and giving change.

Cleanliness and organization : Maintaining cleanliness and organization at the bar is essential. You will be responsible for keeping the bar area clean, including washing glassware, cleaning utensils, and ensuring the bar is stocked with necessary supplies.

Knowledge of safety and health regulations : You must adhere to safety and health regulations related to the handling of food and beverages.

This includes understanding proper hygiene practices, maintaining cleanliness in the bar area, and ensuring compliance with local alcohol serving laws.

Collaboration with the team : You will work closely with other members of the hotel staff, such as servers, kitchen staff, and management.

Collaboration and effective communication with team members are important for smooth operations and guest satisfaction.

Upselling and suggestive selling : As a bartender, you may be expected to upsell and suggest additional drinks or menu items to guests, promoting special offers or recommendations based on their preferences.

Knowledge of hotel services : You should be familiar with the hotel's services, facilities, and events to provide accurate information to guests and promote hotel offerings.

Please note that specific job responsibilities may vary depending on the policies and requirements of Rand Tower Hotel or any particular shift you are assigned.

Qualifications

Previous bartending experience preferred

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Overview

Duties include completing audits of hotel transactions during evening shifts. Also assists with greeting guests at the fronk desk and processing check-in / out transactions.

Ability to work evening and / or overnight shifts, good customer-service and communication skills, attention to detail and flexible work schedule required.

Previous night auditing experience a plus!

Qualifications

• At least 1 year of progressive experience in a hotel or a related field required.
• High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Must be able to work independently and with minimal supervision.
• Knowledge of Accounting Principles.
• Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
• Must be proficient in Windows operating systems company approved spreadsheets and word processing.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Must be able to work in a self-managed environment.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Must maintain composure and objectivity under pressure.

Compensation Range

The compensation for this position is $18.00 / Hr. - $18.00 / Hr. based on qualifications and experience.

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Overview

Marriott Westchase is looking for Full-Time Front Desk Agents!

The successful Front Desk Agent has a friendly, compassionate, and upbeat personality with great communication skills. Our ideal candidate should also have a servants’ heart approach to customer service and a strong desire to elevate the guest experience.

In addition, the ideal candidate must have the passion and desire to be self-motivated, dependable, exhibit multitasking skills and enjoy a fast-paced work environment from time-to-time.

You will deliver consistent superior customer service while understanding your duty to accommodate guests during their stay in an attentive, courteous and friendly manner with the utmost professionalism.

Additionally, you understand the importance of going above and beyond when needed to support your team and ensure that the guest have a positive and memorable experience.

Our culture and values : Pyramid Global Hospitality is recognized across the industry for our culture. Pyramid empowers its team members at every level of the organization to Be The Difference and is recognized in the industry as a people-first organization both in spirit and in practice, a workplace of respect, collaboration, honesty, and integrity, and an organization that is dedicated to developing individuals on their career path.

This is a Full-Time position that requires the flexibility to be able to work a combination of weekdays and weekends both AM / PM shifts, Weekend, and Holidays.

Key Responsibilities :

• Greets, registers, and assigns rooms to guest following established check-in / check-out procedures.
• Address guest complaints and resolve problems to their completion; following up with other departments if needed to ensure resolution.
• Completes AM and / or PM checklist.
• Issues room keys and, follows room keys procedures.
• Keeps up to date with room availability and guest accounts.
• Computes bills, collects payment, and makes change for requests.
• Makes and conforms reservations.
• Posts charges such as room, food, and liquor.
• Maintains knowledge of various room types and rates.

Qualifications

Key Requirements :

• Prior hospitality experience is a must! Preferably with a full-service hotel.
• Must have exceptional customer service skills with appropriate behavior and appearance expected at a 5-Star hotel.
• Excellent command of English; verbal, reading and writing, and can effectively communicate information.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
• Basic mathematical skills required.
• Ability to access and accurately input information using a moderately complex computer system.
• Ability to stand for long periods, up to entire shift; walk and / or continuously movement to perform behind the front desk.
• Ability to prepare complex reports of room availability and revenues generated.
• Hearing and visual ability to observe and detect signs of emergency situations.

Excellent Benefits!

401k after 90 days, company match to 4%

Medical / Dental / Vision Insurance eligible after 90 days

Company-paid Life Insurance

Employee Assistance Program (EAP)

Flexible Spending Account (FSA)

Awesome Vacation and Paid Time-Off Policies

Marriott Hotel Discounts Worldwide

Pyramid Global Hospitality Discounts

Pyramid Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Pyramid Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Overview

We currently have an opening for an Area Director of Sales for hotels in the Seattle area.The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability.

Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue.

The Area Director of Sales will be a strategic commercial leader who can clearly identify emerging trends and develop strategies aimed at business sectors including sports and entertainment, Technology and Biotech.

Responsibilities

• Execute sales activities to achieve budgeted goals.
• Research, analyze, and monitor financial, technological, and demographic factors to capitalize on market opportunities and to establish a leadership position in the market.
• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.
• Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets / territories.
• Assist in the annual budgeting plan.
• Negotiate with clients and achieve maximum revenue / profit potential while satisfying clients' needs.
• Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards.
• Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in a similar role in the hospitality industry, with a minimum of 5 years of sales management experience.
• Strong understanding of sales strategies, market trends, and competitor analysis.
• Excellent leadership and managerial skills with the ability to effectively manage and motivate a sales team.
• Demonstrated success in achieving sales targets and driving revenue growth.

Compensation Range

The compensation for this position is $150,000.00 / Yr. - $175,000.00 / Yr. based on qualifications and experience.

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Overview

The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global Hospitality.

Qualifications

Previous hotel experience preferred.

We offer competitive pay, and excellent benefits. EOE / AA

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We're looking for a qualified Laundry Attendant who will assure the proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Global Hospitality high standard of quality.

The Laundry Attendant will :

• Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications.
• Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor.
• Empty the laundry chute and prepare loads for washer.
• Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations.
• Run folding equipment to fold mats, blankets, towels, bedspreads, etc.
• Separate out laundry requiring mending or special stain removal.
• Clean empty hampers.
• Set the proper drying and cooling times for different types of linen.
• Clean up machines and surrounding areas.
• Stock linen room with cleaned product.

Other responsibilities include (but are not limited to) :

Regular attendance in conformance with the standards, which may be established by PGH from time to time, is essential to the successful performance of this position.

Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with Pyramid Global Hospitality rules and regulations for the safe and efficient operation of hotel facilities.

Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS :

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.

Assist other positions in department as needed or as directed by immediate supervisor.

Qualifications

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

Working knowledge of the use of laundry chemicals and different formulas, as well as effects on various types of linen.

Ability to prioritize and organize work.

Ability to lift, bend, stoop, push or pull heavy loads, and stand for long periods of time. Requires lifting bundles of linen weighing up to 75 lbs.

Ability to push and / or pull wheeled carts weighing up to 200 lbs.

Basic ability to comprehend English language sufficient to understand information such as safety labels and instructions.

QUALIFICATION STANDARDS

Education :

Any combination of education and experience that provides the required knowledge, skills, and abilities. High School Graduate preferred.

Experience : None required, laundry experience preferred.

Licenses or certificates : None.

Grooming : All employees must maintain a neat, clean and well groomed appearance (specific standards available).

Other :

Prefer understanding of English language.

Note : The hotel functions seven (7) days a week and twenty-four (24) hours per day. All employees, both management and hourly, must realize this fact and be aware that at times it may be necessary to move an employee from their accustomed shift as business demands.

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Overview

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family.

It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.

We are looking for individuals with great attention to detail to join our Housekeeping team as a Laundry Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest linens.

This role truly is the Heart of the House and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!

Your Role :

• Engage with guests to ensure their stay is going well
• Work as a team to accomplish the goal of resort / hotel cleanliness
• Laundry duties as required (including washing drying / ironing and folding of all SPI guest rooms linen as well as restaurant / catering linens
• Keep laundry area / common areas of the property clean and organized
• Daily cleaning of housekeeping and maintenance staff restrooms
• To understand the proper utilization of equipment and chemicals, and the knowledge of appropriate safety procedures
• Assist houseman and housekeepers as necessary
• Help maintain a safe work environment
• Always respond in a friendly, helpful manner to other team members.

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Overview

This Executive Level position will oversee all aspects of the Finance / Accounting Department in a centralized environment.

The Director of Finance will report to the General Manager and VP of Finance. Will act as a mentor and be very involved with the day-to-day operations of the hotel and the department.

Responsibilities

• Effectively manage and communicate cash flow related issues, as required to management and ownership.
• Coordinate the completion of all forecasts and budgets as required, with the full and active participation of Executive Team and department managers.
• Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives.
• Ensure that all balance sheet accounts are reconciled on a timely basis.
• Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, credit extension, inventories, assets, master keys, payroll, and records.
• Direct and / or prepare all financial reports in accordance with the company’s requirements meeting various due dates and deadlines.
• Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes.

Qualifications

• The successful candidate must have a minimum of 4 years of related work experience in a similar role. Previous supervisory and management experience in the hospitality industry preferred.
• Bachelors or Graduate degree with a Business Administration, Accounting or Finance concentration.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying concerns and issues.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to prioritize to meet due dates and deadlines

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Overview

Hotel Maintenance Engineer

Doubletree by Hilton Orlando Downtown

We offer :

• Competitive Wages
• Health Dental & Vision insurance
• Company Paid Life & AD&D Insurance
• Disability insurance
• Paid Time Off (PTO)
• Unlimited PTO Rollover
• 7 Paid Holidays
• 401(k) matching
• Tuition Reimbursement
• Associate Referral Bonus
• Quarterly Bonus Program for all employees
• Employee assistance program
• Hotel Room Discounts Worldwide
• Free Parking
• Advancement Opportunities across a portfolio of 200 hotels representing all major Brands

Our Hotel Maintenance Engineer responds to guest calls and work orders in a timely, friendly and efficient manner to assess and repair machinery and / or equipment.

They maintain the guestrooms and back of the house areas in good repair by performing various tasks related to a variety of trades including but not limited to carpentry, plumbing, electrical, air conditioning, painting, wall covering and masonry to ensure an attractive and well-maintained hotel.

Qualifications

• Knowledge of maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
• Basic mechanical aptitude for operation and repair of hotel equipment.
• Strong hospitality skills.

Pyramid Global Hospitality is an equal opportunity / AA / Disability / Veteran employer.

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Overview

Aloha we are currently looking for a Food Runner, who will assist Hideout with running of food items to guest tables, assisting the bar with restocking of items, ice, glassware, etc.

Essential Functions :

• Demonstrate your ability to be a team player
• Run food to table or hotel room in a timely and efficient manner.
• Memorize table numbers and seat numbers of the dining room and bar.
• Follow opening & closing side work sheet for food runner position
• Assisting the bartender with setting up the bar with all glassware, bar tools, plateware, & napkins needed for the shift.
• Assisting the bartender with setting up the back bar and wells with all liquor bottles.
• Assisting the bartender with making syrups, infusions, & bottled cocktails.
• Assisting the bartender with cutting fruit, filling juices, & stocking purees for specialty cocktails.
• Keep the bar stocked throughout the night, always facing beers, wine, and liquor forward.
• Keeping the beverage rooms stocked with the proper level of product and changing kegs when needed.
• Assisting the bartenders and servers in keeping the bar area clean and free of debris.
• Maintain a cheerful, positive attitude and appropriate conduct with both guests and teammates at all times.
• Assisting the bartender with breaking down the bar at the end of the night.
• Throwing away all trash at the end of the shift.Sweeping & mopping behind the bar after every shift.
• A friendly and consistent manner with fellow employees & guests.
• Effective communication skills
• Effective time management skills

Qualifications

• High School Diploma or GED required.
• Previous experience as Barback, Food Runner or Similar
• Must be able to communicate clearly with guests, customers, supervisor and fellow employees
• Must be able to work a flexible shift schedule to include weekdays, weekends, and PM
• Must be able to handle guest requests and / or complaints
• Must be able to work in a fast paced environment and able to multi-task

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