Front Desk Receptionist
Swift7 Consultants was created by a dedicated team who believes in an entrepreneurial approach towards professional and personal growth.
Bottom line, we love what we do and will continue to drive the needle towards our ultimate goal of creating a global business.
About Job :
We are looking to hire a Front Desk Receptionist.
The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
Duties and Responsabilities :
- Reporting to management and performing administrative duties.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Handling basic inquiries and sorting mail.
- Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Performing other administrative tasks, if required.
Skills :
- High school diploma or equivalent
- Outstanding phone and email etiquette
- Able to manage multiple accounts simultaneously
- Exceptional communication skills
Bonus Points : Employee Discount
Employee Discount
Flexible Spending Account
401(k) Matching
Disability Insurance
Salary :
$18.50 - $30.00 per hour
Job Type
- Full-time
- Contract
Shift and Schedule
- 8 hour shift
- Monday to Friday
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Front Desk Receptionist
Swift7 Consultants was created by a dedicated team who believes in an entrepreneurial approach towards professional and personal growth.
Bottom line, we love what we do and will continue to drive the needle towards our ultimate goal of creating a global business.
About Job :
We are looking to hire a Front Desk Receptionist.
The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
Duties and Responsabilities :
- Reporting to management and performing administrative duties.
- Answering telephone calls, as well as screening and forwarding calls.
- Scheduling and confirming appointments, meetings, and events.
- Handling basic inquiries and sorting mail.
- Copying, scanning, and filing documents.
- Monitoring office supplies and ordering replacements.
- Performing other administrative tasks, if required.
Skills :
- High school diploma or equivalent
- Outstanding phone and email etiquette
- Able to manage multiple accounts simultaneously
- Exceptional communication skills
Bonus Points : Employee Discount
Employee Discount
Flexible Spending Account
401(k) Matching
Disability Insurance
Salary :
$18.50 - $30.00 per hour
Job Type
- Full-time
- Contract
Shift and Schedule
- 8 hour shift
- Monday to Friday
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Exceptional customer service skills. Excellent verbal and written communication skills Basic computer skills. Availability to work a variable work schedule.
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He / she has a basic understanding of administrative and clerical procedures / systems and the ability to multitask. Responsibilities : Guest services : Welcome guests, employees, and clients who arrive at the office and clarify the purpose of their visit and who they want to see.
Answer all phone calls and emails sent to the main office and provide inter-office messages as requested. Administration : Send out and receive email, documents, and packages.
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ESSENTIAL FUNCTIONS
- Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information.
- Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily.
Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
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Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Menin rules and regulations for the safe and effective operation of the hotel’s facilities.
Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
General knowledge of the city where hotel is located and its attractions.
Extensive knowledge of the hotel, its services and facilities.
Physical Demands
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS
Education
High school or equivalent education required.
Experience
One to two years of Front Office Experience in a hotel required.