Full-time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Role Summary :

In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism.

Your Key Responsibilities :

Maintenance of patient's chart :

Patient demographics

Billing information

Copy photo I.D. and insurance card

Obtain necessary consent form signatures, including HIPAA policy

Verification of Insurance Benefits :

Benefits are confirmed through electronic or phone contact with the insurance provider for every patient encounter

Eligibility and financial responsibility information must be communicated clearly to patients

Benefit information is documented in the patient record

Assist with Patient Collections :

Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due

Assist with patient questions regarding billing and insurance payments

Schedule patient appointments :

New and follow up appointments within the practice

Consultation appointment referrals

Assist with incoming phone calls :

Manage incoming calls and transfer appropriately

Take complete and accurate messages and ensure message delivery in a timely manner

Minimum Qualifications :

Ability to maintain a cheerful, positive and respectful attitude

Excellent organizational and interpersonal skills

Good telephone, computer, and typing skills

High School graduate or equivalent

1+ year experience as medical receptionist preferred, but not required

Minimum Physical Capabilities :

In order to be able to perform normal duties as a Front Desk , the worker must be able to perform all of the following physical capabilities :

Lifting up to 11 lbs occasionally floor to waist height,

Frequent forward reaching, fine motor control (hand and arm)

Sitting for up to 30mins at a time

Occasional standing and walking

Occasional bending and squatting

Rare pushing and pulling to assist with a patient transfer

What’s in it for you

Own your development, learn every day and be part of GenesisCare’s rapid growth

Internal career development opportunities globally in USA, UK, Spain & AU

Thriving close-knit culture and communities and supportive environment with encouragement to live your highest potential

Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation

A rewarding purpose-led organisation that provides positive outcomes to patients everyday

The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for cancer treatments & heart disease

Fast paced, high performing & agile working culture with lots of change due to our rapid growth

All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling

Learn and grow with our award-winning development programs

Apply Now

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In all of our centers, the first point of contact for our patients is the Front Desk Receptionist. As first impressions are lasting, it is imperative that our personnel portray patience, understanding, and professionalism.

Your Key Responsibilities :

Maintenance of patient's chart :

Patient demographics

Billing information

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Obtain necessary consent form signatures, including HIPAA policy

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Benefit information is documented in the patient record

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Daily chart prep will include identifying patient financial responsibility for each visit and any outstanding balances due

Assist with patient questions regarding billing and insurance payments

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New and follow up appointments within the practice

Consultation appointment referrals

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Manage incoming calls and transfer appropriately

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Ability to maintain a cheerful, positive and respectful attitude

Excellent organizational and interpersonal skills

Good telephone, computer, and typing skills

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Minimum Physical Capabilities :

In order to be able to perform normal duties as a Front Desk , the worker must be able to perform all of the following physical capabilities :

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Frequent forward reaching, fine motor control (hand and arm)

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Occasional bending and squatting

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Internal career development opportunities globally in USA, UK, Spain & AU

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Fast paced, high performing & agile working culture with lots of change due to our rapid growth

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