JOB DESCRIPTION

Turndown Attendant

You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them for their evening Housekeeping service.

Rate of Pay : $

What’s in it for you :

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing :

The Turndown Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department.

• This will include the processing of tasks.
• This position is dependent on teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development.
• Cleaning and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc.
• May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.
• Notify supervisor when service is complete so rooms may be sold or occupied.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and / or log all lost and found items according to established procedures.
• Communicating all guest requests and / or issues to coordinator
• Maintaining a "DND & Refused service" log nightly and reporting to housekeeping coordinator in a timely manner
• Follow all of GDM and Forbes standards to each room every single day / night
• Interact with guest in a professional manner ensuring to deliver 5-star service.
• Practice safety standards at all times

Your experience and skills include :

• High School graduate or equivalent is preferred.
• Previous experience of one year is preferred.
• Understand and comply with all company and departmental rules and regulations, policies and procedures.
• Skill in establishing and maintaining effective working relationships with staff and guests.
• Able to communicate both written and verbally.
• Reading and counting is essential.
• Requires basic knowledge of housekeeping
• Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot and challenging work environment.
• Must be able to lift minimum of 50 pounds
• Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.
• Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods.

This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.

Physical Demands :

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.

Length of time of these tasks may vary from day to day and task to task.

• Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
• Must be able to lift a maximum of 50 lbs. throughout the day.
• Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.
• Ability to work without direct supervision.
• Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment.
• Replenish supplies and equipment as needed during the shift.
• Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor.
• Restock work areas for the next shift as assigned.
• Successfully complete the training / certification process for this position.

Description

Amazing reasons to work at LAZ Parking!

• Pay Rate : $17.00 / hr
• Pay Active - on demand access to up to 50% of your pay!!!
• 401(k) with Employer Match
• Part-time hours available!
• Building of long-lasting friendships / relationships
• Job training and career development

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind.

LAZ Parking offers a generous benefits package including :

• Medical / RxHealthcare Financing Options Get 0% financing to help pay for health-related expenses
• Dental
• Vision
• Life and Disability Benefits
• Supplemental Health
• And much more!

We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
• Employee Assistance Program (EAP) you and eligible members of your household have 24 / 7 access to confidential counseling.
• Smoking Cessation Program

The Spirit of the Position :

A LAZ Lot Attendant plays a significant role in the success of the company. They are the first person our clients and customers see upon arrival, and the last person our clients & customers see when they depart.

A warm welcome, smiling face, and professional demeanor are of the utmost importance.

What Will I Do?

• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
• Turn off each car and remove keys.
• Park and retrieve cars like a champ. This means carefully, efficiently, and in a timely manner.
• Provide a self-reliant attitude when needed. Must be able to work with or without supervision.
• Smile, go above and beyond, make them love LAZ Parking the moment they meet you.

You Are :

• Dynamic. You’re charismatic, full of energy, and happy to help in any way you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• Experienced in the hospitality industry (Parking, Restaurants, Hotels, etc).
• A good driver with a valid driver’s license and driving record to prove it. You don’t speed, you’re cautious ESPECIALLY with other people’s property.

You can also drive a standard transmission. Vroom, vroom!

• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating and can speak, read, and comprehend English easily.
• A team player. You’re open to different opinions and can help motivate your team.

Requirements :

• High school diploma or GED preferred.
• Parking industry experience is preferred but not required.

Physical Demands :

• Willingness to work in the elements heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

About Bartell Hotels : Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community.

This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality.

Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.

Our Culture : At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day.

The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career.

We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.

Pacific Terrace Hotel : The TripAdvisor top-rated and only AAA Four Diamond beachfront hotel in San Diego, Pacific Terrace is San Diego's premier luxury boutique hotel dramatically perched above the breaking waves of the Pacific Ocean.

With 73 unique guest rooms and suites, Pacific Terrace offers an intimate setting for guests to relax poolside, while gazing over the water.

Guests also enjoy active pursuits in the local Pacific Beach neighborhood, and adjacent La Jolla and Mission Beach. The warm, talented team at Pacific Terrace, delivers unrivaled hospitality and makes sure that every detail is perfect.

Position : Breakfast Service Attendant

Job Purpose : Primary responsibilities of Position- To contribute to customer satisfaction by providing stellar customer service, preparing and delivering food and beverage.

Must be 21 or older. Must be able to work weekends and holidays. Must be flexible.

Job Responsibilities :

• Take food and drink orders from customers.
• Operate Room Service Vehicle in a safe and courteous manner, always checking for pedestrians, driving at a safe speed, and always yielding to oncoming vehicles
• Serve bottled beer as well as prepare and serve mixed drinks
• Prepare charge ticket and have guest sign acknowledging their orders
• Report to work for scheduled shift, on time and in uniform in accordance with company policy.
• Know and comply with all company policies and procedures pertaining to this position and its duties.
• Take the initiative to greet guests in a friendly and warm manner.
• Bus tables, wash dishes, refill buffet station, other side work as assigned.
• Other duties as assigned.

Job Skills :

• Must be 21 or older.
• Talk with different kinds of people to find out what services they want and to give them information.
• Stand or walk for varying lengths of time, sometimes for long periods.
• Lift and carry things like heavy trays.

Job Qualifications :

Education : HS Diploma or equivalent

Experience : None required

Licenses / Certifications : CA Driver's License Required plus Current DMV Printout, CA Food Handler's and Bev server certificates

Job Summary

Attend to food and beverage buffet areas ensuring a high level of quality and consistency. Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standard, and hotel requirements.

Hours are 6 : 00am -12 : 30pm

Responsibilities

• Prepares and / or transports all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.
• Complies with company, hotel, and brand standards which encourage a safe and efficient hotel operation.
• Monitors dining area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests;

replenishes buffet items as necessary.

• Welcomes guests and responds to requests in a prompt and professional manner. Refers any serious matters to management.
• Maintains a clean, neat, and well-organized work and buffet area. Empties trash receptacles and clears tables as required.
• Promotes teamwork and quality service through daily communication and coordination with other departments.

Qualifications

• Ability to transport large trays weighing up to 30 pounds through a crowded room throughout shift
• Previous food and beverage experience preferred
• Must be able to work weekends and holidays

Benefits / Perks

• Excellent benefits include : Medical, dental, life, PTO, and 401k with company match for full-time associates
• We offer an excellent travel discount program.
• Opportunity to grow, we promote from within

Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth.

We believe that our family-driven culture is the backbone of our company.

Job Summary

Job Qualifications

• Typically requires associate's degree or equivalent with nine or more years of experience. May substitute equivalent experience in lieu of education.
• Ability and willingness to work on systems which have unusual conditions such as high pressure, high voltage, high energy, cryogens, or radioactive materials.

Knowledge of computer operations and applications pertinent to the field required.

• Must have analytical ability to read and understand detailed instructions, drawings and specifications.
• Communication skills necessary to write and record precise information.
• Special skills and expertise to use complex equipment or experimental techniques.
• Experience in MQ-9, P-3 / P-8 and C-12 / MC-12, EC-130, RC-130, RC-135
• Must be able to maintain and obtain a DOD security clearance is desired.