Accor Jobs (26)

Housekeeping Lobby Attendant

Accor Seattle, WA
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Job Description

Have an eye for detail, noticing what others might not, with exceptional cleaning skills? As Housekeeping Lobby Attendant, you will take ownership of guest public areas, ensuring our guests are provided with a clean, comfortable space, and be a part of creating memorable experiences for them.

What is in it for you :

  • $ / hour
  • Employee travel program offering discounted rates in Fairmont’s and Accor worldwide.
  • Parking / Commuting Discounts.
  • Complimentary meal in our Staff Dining room.
  • Learning programs through our Academies.
  • Medical (free for employee), dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available.
  • 401K Retirement plans with a 4% match for all full-time colleagues.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.
  • Fun, elegant atmosphere with amazing colleagues!

Qualifications :

  • Warm and caring personality; previous housekeeping experience is an asset.
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming.
  • Excellent organizational skills and time management.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable.
  • Ability to communicate effectively in English.

Physical requirements include :

This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 30 lbs. Must be physically capable of performing duties which involve repetitive bending, kneeling, pushing, pulling and lifting of heavy objects.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion :

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We are an equal opportunity employer. All offers contingent on background check and E-Verify.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Permanent
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Stewarding Attendant

Accor Los Angeles, CA
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Job Description

Primary Duties :

  • Must be flexible towards duties and follow the Executive chef, Banquet chef and Sous chef instruction’s
  • Responsible for the area allocated either at the dish wash area or the 3 part sink
  • Responsible to wash china, silver, glassware and kitchen utensils using available equipment and chemical safely and efficiently
  • Must work following proper steps to ensure compliance with local Health Department Authority
  • Ensure proper use of the equipment and chemical needed to complete the tasks
  • Responsible to store china and glassware safely to avoid breakage
  • Maintain the cleanliness of the kitchen throughout the day and during service, including floors, equipment and trash cans
  • Keep dish machine properly cleaned and filled with water and chemicals per hotel standards.
  • Ensuring proper cleaning of the guests dishes, pans or any other kitchen utensils used by the cooks.
  • Ensure the cleanliness in all areas in the kitchen including coolers, storage and ice machine
  • Good knowledge of the food waste triage and recycling process within the hotel
  • Usage and knowledge of the ORCA machine handling food waste coming either from the guests or the food produced by the cooks
  • Assist as needed with cafeteria and other tasks assigned by supervisor
  • Autonomous and fast worker to handle heavy volume of dishes and equipment
  • Report any equipment malfunction or maintenance need

dishwasher not to proper temperature, chemical dispenser malfunction )

  • Capable of handling the card bailer located at the receiving area
  • Capable of using the compactor located at the back of the hotel

Secondary Duties :

  • Overview and Assist cleaning of the kitchen
  • Must be flexible towards duties and follow the Executive chef, Banquet chef and Sous chef instruction’s
  • Must work following proper steps to ensure compliance with local Health Department Authority
  • Good control of HACCP measures and process in place in the kitchen
  • Good knowledge of the HACCP flow chart in place within the property

Qualifications

Knowledge, skills and experience required :

  • Must have and maintain a professional appearance for our Luxury Hotel
  • Must be a team player and enjoy working on and with teams
  • Must have minimum 2 years’ experience in the hotel industry as a dishwasher in a luxury hotel
  • Food handler certification is a plus
  • Basic Math skills
  • Proactive approach when interacting with co-workers

Additional Information

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Permanent
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Sales Coordinator

Accor San Diego, CA
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JOB DESCRIPTION

Sales Coordinator

You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team.

You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.

Rate of Pay : $

What is in it for you :

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing :

  • Need to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel.
  • While supporting the sales department, you will respond to general telephone / email / mail inquiries.
  • Must be able to deal with a high volume of incoming calls, prepare customer correspondence such as contracts and proposals, open and distribute mail, make photocopies, prepare reports and send faxes.
  • Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment.
  • Create and maintain accounts, bookings and events.

Your experience and skills include :

  • Must be proficient in Word, Excel, PowerPoint, Outlook and knowledge of Opera Sales & Catering is preferred.
  • Able to provide clear and professional telephone communication.
  • Excellent verbal and written communication skills.
  • Capable of managing multiple projects and responsibilities with ease.
  • Well organized and detail oriented.
  • Able to work independently and as part of a team in a fast-paced environment.
  • High school or equivalent education required, Bachelor’s degree preferred
  • Prior hospitality sales experience preferred.
Permanent
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Sales Coordinator

Accor San Diego, CA
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Job Description

Rate of Pay : $

  • Need to have strong customer service and communication skills, can anticipate and meet the needs of our guests and have an enthusiastic desire to attain the highest levels of quality in all areas of the hotel.
  • While supporting the sales department, you will respond to general telephone / email / mail inquiries.
  • Must be able to deal with a high volume of incoming calls, prepare customer correspondence such as contracts and proposals, open and distribute mail, make photocopies, prepare reports and send faxes.
  • Assist with special projects as needed, maintain filing systems, maintain schedules in terms of appointments, travel and meetings, acting as a liaison with departments when necessary and maintain a professional environment.
  • Create and maintain accounts, bookings and events.

Qualifications

  • Must be proficient in Word, Excel, PowerPoint, Outlook and knowledge of Opera Sales & Catering is preferred.
  • Able to provide clear and professional telephone communication.
  • Excellent verbal and written communication skills.
  • Capable of managing multiple projects and responsibilities with ease.
  • Well organized and detail oriented.
  • Able to work independently and as part of a team in a fast-paced environment.
  • High school or equivalent education required, Bachelor’s degree preferred
  • Prior hospitality sales experience preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Permanent
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Front Office Manager

Accor New York, NY
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Job Description

Front Office Manager

Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.

Showcase your interpersonal strengths as Front Office Manager, where you will lead, train and recognize your team in support of exceptional guest service!

Summary of Responsibilities :

Reporting to the Assistant Director, Front Office responsibilities and essential job functions include but are not limited to the following :

  • Assist the Front Office in all aspects of the department and ensure service standards are followed
  • Provides managerial support for Reception, Royal Service, Concierge, Guest Relations and Guest Services in the daily operational duties for these areas
  • Consistently offer professional, friendly and engaging service
  • Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
  • Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
  • Train supervisors and fulfill training role in the absence of the trainer
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

Qualifications

Qualifications :

  • Passion for guest service
  • Excellent written and verbal communication, interpersonal and leadership skills
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Degree or Diploma in Hospitality Management is an asset
  • Fluency in English
  • Minimum of 1 year previous proven supervisory experience

Additional Information

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best.

That’s why you'll find exceptional work opportunities throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific as well as industry-leading training, career development, recognition and rewards.

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel.

Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity.

A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program.

An exciting future awaits!

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Permanent
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Sous Chef

Accor New York, NY
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Job Description

Hotel Overview :

Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907.

Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar and stylish Rose Club, as well as the legendary Palm Court, New York City’s premier destination for afternoon tea.

The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest.

Since its debut on October 1, 1907, The Plaza Hotel has remained a New York icon hosting world leaders, dignitaries, captains of industry, Broadway legends, and Hollywood royalty.

As an established staple for lavish society affairs and blockbuster films, The Plaza has welcomed guests from around the world to enjoy its magic at the castle on Central Park South for more than 100 years.

Ideally situated on Fifth Avenue, The Plaza’s prestigious address continues to define elegance with unmatched service and an ever-evolving modern sensibility.

Sous Chef

A special occasion calls for great food! As a Sous Chef with Fairmont Hotels and Resorts you will lead a team of culinary professionals in creating spectacular dishes that will create memorable dining experiences for our Guests.

Your experience in managing various aspects of a kitchen will be reflective in positive Guest satisfaction and Colleague engagement results.

Summary of Responsibilities :

Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
  • Ensure the consistency in the preparation of all food items for a la carte andor buffet menus according to hotel recipes and standards
  • Conduct daily shift briefings to kitchen colleagues
  • Ensure all kitchen colleagues are aware of standards & expectations
  • Liaise daily with Outlet Managers to keep open lines of communication regarding guest feedback
  • Maintain and enhance the food products through creative menu development and presentation
  • Have full knowledge of all menu items, daily features and promotions
  • Actively interact with guests at tables
  • Balance operational, administrative and Colleague needs
  • Ensure proper staffing and scheduling in accordance to productivity guidelines
  • Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
  • Follow kitchen policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Qualifications

Qualifications :

  • Previous leadership experience in the culinary field required
  • Journeyman’s papers or international equivalent required
  • DiplomaCertification in a Culinary discipline an asset
  • Computer literate in Microsoft Window applications an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to) :

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Constant standing and walking throughout shift

Visa Requirements : Must be legally authorized to work in the United States.

Additional Information

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best.

That’s why you'll find exceptional work opportunities throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific as well as industry-leading training, career development, recognition and rewards.

Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel.

Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity.

A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program.

An exciting future awaits!

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Permanent
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Turndown Attendant

Accor San Diego, CA
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JOB DESCRIPTION

Turndown Attendant

You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them for their evening Housekeeping service.

Rate of Pay : $

What’s in it for you :

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing :

The Turndown Attendant will be responsible for the daily ownership and operational execution of the Housekeeping Department.

  • This will include the processing of tasks.
  • This position is dependent on teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development.
  • Cleaning and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash etc.
  • May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware etc.
  • Notify supervisor when service is complete so rooms may be sold or occupied.
  • Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
  • Report, turn in, and / or log all lost and found items according to established procedures.
  • Communicating all guest requests and / or issues to coordinator
  • Maintaining a "DND & Refused service" log nightly and reporting to housekeeping coordinator in a timely manner
  • Follow all of GDM and Forbes standards to each room every single day / night
  • Interact with guest in a professional manner ensuring to deliver 5-star service.
  • Practice safety standards at all times

Your experience and skills include :

  • High School graduate or equivalent is preferred.
  • Previous experience of one year is preferred.
  • Understand and comply with all company and departmental rules and regulations, policies and procedures.
  • Skill in establishing and maintaining effective working relationships with staff and guests.
  • Able to communicate both written and verbally.
  • Reading and counting is essential.
  • Requires basic knowledge of housekeeping
  • Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot and challenging work environment.
  • Must be able to lift minimum of 50 pounds
  • Must have ability to work with others to create attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision.
  • Must have ability to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods.

This is to provide a safe working environment according to OSHA regulations that would protect both the employee and coworkers.

Physical Demands :

Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length.

Length of time of these tasks may vary from day to day and task to task.

  • Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis.
  • Must be able to exert well-paced ability in limited space.
  • Must be able to bend, stoop, squat and stretch to fulfill daily tasks.
  • Must be able to lift a maximum of 50 lbs. throughout the day.
  • Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.
  • Ability to work without direct supervision.
  • Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment.
  • Replenish supplies and equipment as needed during the shift.
  • Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor.
  • Restock work areas for the next shift as assigned.
  • Successfully complete the training / certification process for this position.
Permanent
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Security Officer

Accor San Diego, CA
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JOB DESCRIPTION

Security Officer (Overnight Shift, Must be available to work on weekends)

Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.

What is in it for you :

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Rate of Pay : $

What you will be doing :

  • Follow proper payroll procedures.
  • Actively participate in the day to day security operations of the property to ensure the safety and security of all guests, personnel and property.
  • Patrol the interior and exterior of the hotel and confront any situations or persons that require investigation.
  • Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises.
  • Assist disabled guests.
  • Implement all policies, procedures and instructions regarding security and safety.
  • Assist in implementing preventive safety and security programs.
  • Investigate crimes committed against the hotel, guests, and employees.
  • Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements.

And in documenting such activities remain objective, and write comprehensive reports.

  • Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters.
  • Remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights.
  • Take an active role in the implementation of the hotel's fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee / manager plays.
  • Assist in training related to the hotel's emergency procedures.
  • Control the key, lock system, alarm system, and fire protection system.
  • Make recommendations to the Director in security related matters.
  • Respond properly in any hotel emergency or safety situation.
  • Safety Inspections throughout the hotel.
  • Conduct escorts in a professional and courteous manner.
  • Monitor the Closed Circuit Television (CCTV), and if needed review the footage.
  • Other tasks or projects as assigned by hotel management and staff.

Your experience and skills include :

  • Oral proficiency in the English language.
  • Experienced in CPR, AEDs, first aid, firefighting and crowd control.
  • Previous experience in law enforcement, military; luxury hospitality security experience preferred. Must have knowledge of commonly-used concepts, practices, and procedures within the security / safety field.
  • Excellent customer service skills.
  • Experienced in the following computer programs : MS Outlook, MS Word, MS Excel, and have a basic understanding of computer operations.
  • Must have the ability to drive company vehicles and golf carts.
  • Must be open to a flexible schedule to include weekends and holidays.
  • Must maintain a neat, clean, and well-groomed appearance per Fairmont Grand Del Mar grooming standards.
Permanent
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Room Attendant

Accor Austin, TX
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Job Description

Room Attendant

You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

What’s in it for you :

  • Paid Time Off
  • Medical, Dental, and Vision Insurance, 401K
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and Educational Assistance for further development
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing :

  • Clean all assigned guestrooms to standard
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests' privacy and belongings, while ensuring exceptional service

Qualifications

Your experience and skills include :

  • Warm and caring personality; previous housekeeping experience is an asset
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Excellent organizational skills and time management

Physical aspects of the position include but are not limited to :

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Frequent kneeling, pushing, pulling, and lifting
  • Occasional ascending or descending ladders, stairs, and ramps

Additional Information

Austin's newest luxury property, Fairmont Austin offers 1,048 guest rooms and suite, along with over 140,000 square feet of meeting and event space.

This is your opportunity to be part of the most innovative and passionate hotel teams in on of the fastest growing markets in the United States.

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.

Permanent
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Barista

Accor Austin, TX
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Job Description

BARISTA

Reporting to the Good Things Manager, responsibilities and essential job functions include but are not limited to the following :

Responsibilities

  • Provide timely, personalized, friendly and efficient food and beverage service to our discerning guests
  • Ensure that overall cleanliness and maintenance of our cafe exceeds expectations
  • Contribute to the improvement of the operation by contributing ideas, making suggestions and actively participating in departmental communication meetings
  • Actively participate in monthly departmental sales promotions
  • Ensure that all beverage product meets Fairmont Hotels & Resort standards
  • Ensure that cafe is well stocked and any ’86 items are communicated to Manager on Duty
  • Ensure that cafe area is clean and all equipment is functional
  • Bring any concerns to the attention of the Manager (related to internal or external guests, food or service quality, operation of the room, physical surrounding or equipment)
  • Be Health & Safety conscious and actively involved in maintaining a safe work environment
  • Uphold the highest standard of internal and external customer service by demonstrating Fairmont Service Essentials at all times
  • Complete side duties in timely manner
  • Assist colleagues in daily tasks as required

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :

  • Previous guest service experience preferred
  • Previous point of sale system experience preferred
  • Must have good cash handling skills
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands

This position requires :

  • Constant standing and sitting throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Additional Information

Austin's largest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.

This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.

Permanent
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Security Officer

Accor Pittsburgh, PA
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Job Description

What You Will Be Doing :

  • Monitor security of all space and assets throughout shift
  • Work closely with all Departments to safeguard assets and ensure compliance in all life safety and security areas
  • Enforce Covid-19 safety protocols for colleagues and guests
  • Initiate and coordinate emergency procedures in the event of an emergency
  • Investigate and report any violations to law / property policy, occurrences of accidents, complaints, criminal activity and crisis situations
  • Develop and implement internal safety trainings, protocols, and programs
  • Coordinate Hotel-wide safety trainings with local authorities and outside vendors
  • Provide rapid response to all guest and colleague incidents, accidents, and emergencies
  • Responds to all first aid calls and administers aid as appropriate
  • Ensure clear, concise and factual reporting of all incidents, accidents and patrol rounds
  • Present for VIP arrivals, departures, and high-profile guest functions
  • Develop and maintain strong relationships with Building security and local authorities
  • Participate in colleague briefings and formal communication meetings
  • Review daily reports and arrivals ensuring proper preparation for shift
  • Assist management with colleague bag check and locker check programs
  • Audits Hotel Key Program, ensuring procedures are followed
  • Consistently offer professional, engaging and friendly service
  • Other duties as assigned

Qualifications

Your Experience and Skills Include :

  • Minimum 1 year previous Security experience, preferably in a luxury environment
  • Ability to remain calm under pressure and prioritize needs
  • Excellent problem solving and reasoning capabilities
  • Must act with discretion at all times
  • First aid, AED, and CPR certifications an asset
  • Must be able to work nights, weekends, and holidays
  • Excellent interpersonal and conflict resolution skills
  • Excellent written / verbal communication, with strong focus on documentation
  • Strong guest service orientation
  • Able to balance a variety of conflicting priorities while providing guest service
  • Ability to walk, stand, or sit for extended periods of time.
  • Endure various weather conditions, including hot or cold temperatures and rain, snow,
  • Carry fire extinguishers and / or other emergency equipment
  • Exert up to 50 pounds of force occasionally, and / or up to 25 pounds of force occasionally to lift, carry, push, or otherwise move objects.
  • Walk up or descend down stairs throughout shifts.
  • Self-motivation and ability to work independent of immediate supervision.

Additional Information

What is in it for you :

  • Competitive salary and flexible benefit plans
  • Generous PTO allowances
  • Employee rates at Accor properties in NCA region
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Our Commitment to Diversity & Inclusion

Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

Permanent
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Barback

Accor Boston, MA
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Job Description

The Barback is responsible for assisting the bartenders in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

The Barback is also in charge of restocking the bar of glassware and liquor.

Qualifications

  • High School diploma or equivalent
  • Excellent reading, writing and oral proficiency in the English language.
  • 2 year food and beverage serving and / or related food and beverage experience in luxury hotel or restaurant.
  • Knowledge of wines, spirits, and mixed drinks.

Additional Information

  • Employee benefit card offering discounted rates in Accor worldwide for you and your family.
  • Excellent Company benefits including medical, dental, vision and life insurance.
  • Personalized development opportunities across Accor's extensive brand portfolio.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Permanent
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