HOUSEKEEPING HOUSE ATTENDANT

Full-time

Job Description

Summary :

Housekeeping House Attendants maintain cleanliness and appearance of the hotel, public spaces, back of the house areas, handle guest room requests and movement of laundry.

Essential Job Functions :

  • Perform a variety of cleaning activities which include, but not limited to, sweeping, mopping, dusting, polishing, vacuuming, disposing trash and servicing guest rooms daily.
  • Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories.
  • Provide necessary linen and amenities to guests in accordance with the guest room legend.
  • Leave rooms in uniform arrangement as determined by housekeeping management and make sure the door is closed and the room is locked.
  • Ensure special requests are noted and fulfilled
  • Meet, unload and check in laundry daily
  • Move laundry to designated areas and disperse as needed
  • Report any damage, hazards, repairs, and strangers in assigned areas.
  • Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item.
  • Responsible for cleanliness of public restrooms on various floors.
  • Constant cleaning of very active public space including the main lobby, restaurant areas, elevator banks and front driveway
  • Clean all corridors and service areas.
  • Clean and sanitize the fitness room
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Informs management of all suspicious activity during the course of your shift.
  • Responsible for knowing hotel emergency procedures
  • Consistently offers professional, engaging and friendly service
  • Comply with quality assurance expectations, standards and hotel rating guidelines.
  • Other duties as assigned
  • As needed deliver guest newspapers, messages, packages, amenities or other items requested by guests or team members
  • Maintain presence during peak traffic periods
  • Greet guests in hallways and public areas in a pleasant and friendly manner and offering assistance
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