Temporary

Job Description : Responsibilities :

Responsibilities :

  • Governance of Knowledge Management Activities including :
  • Ownership of Work Instruction repository, initial project required to review other possible repositories, identify appropriate structure, and migrate documentation.

Ongoing management of repositories to ensure data is maintained correctly.

  • Coordination routine Work Instruction review, management, and escalation of non-compliance.
  • Identifying opportunities to standardize processes and documentation.
  • Conduct process mapping workshops and evaluate processes to drive standardization and efficiencies.
  • Host training sessions for users and create training documentation on repository and knowledge management processes.
  • Serve as the Champion on any repository platform integration and transitions

Governance of Problem Management, Including :

  • Ownership of Problem Management repository, keeping up to date with system enhancements and requirements.
  • Monitoring of ticket governance including creation, assignment, and resolution.
  • Monitoring problems to ensure quality documentation of root cause, corrective, and preventive actions.
  • Monitoring tickets completion process and timeliness and escalate for prompt resolution and closure.
  • Analysis of tickets created, report out to Stakeholders on underlying trends and broader opportunities identified.
  • Host training sessions and manage user specific enquiries relating to Problem Management.

Continuous Improvement Management, Including :

  • Driving Continuous Improvement with our outsources stakeholders.
  • Collecting and managing Operations pain points to drive process improvement
  • Identifying opportunities to standardize and improve operational processes
  • Conduct complete ad hoc projects and unusual or complex assignments, supporting multiple projects in a time sensitive environment.

Soft Skills Desired :

Work independently within assigned scope; identify, analyze, and solve problems requiring cross-department involvement;

manage demands and expectations; demonstrate sufficient extent and breadth of business experience to present as a credible business partner for the Record to Report and Invoice to Pay Teams

  • Ability to work under pressure with conflicting priorities escalating conflicts were required.
  • Take responsibility and accountability for monitoring or executing all tasks within scope.
  • Daily / weekly / monthly work prioritization and planning guided by understanding of dependencies, complexity, and compliance requirements.
  • Flexibility to adjust to broader team priorities.
  • Cooperate with other teams internally as well as with external parties (outsourced provider).
  • Independently drive cross-functional deliverables and issue resolution process for all tasks performed within scope.
  • Communicate clearly, effectively, and appropriately at different levels of the company regarding assigned tasks.
  • Propose communication regarding complex issues and involve line managers as appropriate.
  • Ability to influence people at all levels both locally, regionally, and globally
  • Apply understanding of the overall end-to-end process in task execution, decision making and planning.
  • Identify and drive areas for CI within assigned scope by influencing and engaging business partners and supporting your peers and managers in delivering on a broader scope.
  • Be adaptable.

Qualifications and Experience :

  • Accounting background.
  • Degree in accounting or equivalent business experience.
  • CPA desirable.
  • Excellent computer skills with competencies in MS applications (Excel, Outlook, PowerPoint, Visio) and major ERP platforms (preference SAP).
  • Excellent working knowledge of record to report and invoice to pay processes in a multinational company.
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Job Description : Responsibilities :

Responsibilities :

  • Governance of Knowledge Management Activities including :
  • Ownership of Work Instruction repository, initial project required to review other possible repositories, identify appropriate structure, and migrate documentation.

Ongoing management of repositories to ensure data is maintained correctly.

  • Coordination routine Work Instruction review, management, and escalation of non-compliance.
  • Identifying opportunities to standardize processes and documentation.
  • Conduct process mapping workshops and evaluate processes to drive standardization and efficiencies.
  • Host training sessions for users and create training documentation on repository and knowledge management processes.
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  • Monitoring problems to ensure quality documentation of root cause, corrective, and preventive actions.
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Soft Skills Desired :

Work independently within assigned scope; identify, analyze, and solve problems requiring cross-department involvement;

manage demands and expectations; demonstrate sufficient extent and breadth of business experience to present as a credible business partner for the Record to Report and Invoice to Pay Teams

  • Ability to work under pressure with conflicting priorities escalating conflicts were required.
  • Take responsibility and accountability for monitoring or executing all tasks within scope.
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  • Flexibility to adjust to broader team priorities.
  • Cooperate with other teams internally as well as with external parties (outsourced provider).
  • Independently drive cross-functional deliverables and issue resolution process for all tasks performed within scope.
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  • Propose communication regarding complex issues and involve line managers as appropriate.
  • Ability to influence people at all levels both locally, regionally, and globally
  • Apply understanding of the overall end-to-end process in task execution, decision making and planning.
  • Identify and drive areas for CI within assigned scope by influencing and engaging business partners and supporting your peers and managers in delivering on a broader scope.
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