Major Duties

Under general supervision, the Police Dispatcher is the lifeline to sworn personnel and other Department of Police Services (DPS) field units.

The incumbent acts as the first point of contact to the public; provides excellent customer service and responds professionally, courteously, and empathetically to persons in various states of mind.

• Answers and screens incoming calls to the police department, which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information.
• Operates police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies;

enters and retrieves data for police reports, activity logs and criminal information.

• Utilizes automated dispatch and law enforcement systems and databases to enter, research and retrieve information and provides support to other public safety and community service functions including parking and access services.
• Monitors security and fire alarm systems, and coordinates responses and performs data entry and RIMS Computer Aided Dispatch (CAD) entry;

monitors fire and intrusion alarms; periodically monitors the campus CCTV system for unusual or suspicious activity; responds to CCTV alerts, actively monitors observed activity and dispatches resources as needed.

Performs other duties as assigned.

Qualifications

• High school diploma or equivalent. Typically requires one year of full-time, verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years.
• Applicants must have completed, or be able to attend and successfully complete, the Police Officers Standards and Training (POST) Dispatcher Course.
• Applicants who do not possess a POST Dispatcher Certificate will be required to pass a written test related to essential dispatching skills.

Additionally, incumbents must successfully pass a POST background investigation, physical and psychological examinations, drug testing, and related requirements.

Knowledge, Skills, & Abilities

Typical knowledge of : legal codes, requirements, procedures, and techniques for receiving complaints and calls for service, and for dispatching and communicating with campus officers in the field;

public safety-related agencies and the respective communication protocols; and geographical layout. Typical knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research, and retrieve data as necessary.

• Ability and specialized skills to : effectively and phonetically use the English language; speak clearly and concisely;
• follow oral and written instructions; transfer information accurately; handle a wide range of interpersonal interactions effectively;
• learn the use of applicable automated dispatch and law enforcement systems and databases; learn standard broadcasting procedures and Federal Communications Commission (FCC) rules regarding law enforcement radio transmissions;

and effectively converse using police radio systems.

Ability to accurately evaluate information and situations, and make appropriate decision in routine, non-routine, and emergency situations;

independently respond and act quickly; read maps and floor plans to provide directions to officers in the field; accurately interpret written policies, follow oral and written instructions, and transfer information.

• Provide clear and concise verbal directions quickly and accurately; present and summarize information in a variety of written formats, using clear and concise language;
• establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals;

and ability to maintain the confidentiality of sensitive information.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to; medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification : 8800 Police Dispatcher
• The anticipated HIRING RANGE : $3338 -$4410, dependent upon qualifications and experience. The salary range for this classification is : $3338-$5994 per month.
• HOURS : Full Time; Shift rotates and includes evenings and / or weekends.
• REG : This is a Regular position with a one-year probationary period.

All Temperatures Controlled, Inc. in Chatsworth, CA is calling all Service Dispatchers to apply to join our amazing team full-time !

WHY YOU SHOULD JOIN OUR TEAM

We are a leading HVAC company that invests in our employees as well as our customers. We pay our Service Dispatchers $18-$28 / hr depending on experience, and our team also enjoys great benefits , including :

• Strong PTO policy, including vacation, sick, holiday, and attendance pay
• 50% company-paid medical insurance
• 100% company-paid vision / dental insurance
• A matching 401(k) plan
• Additional voluntary benefits, including disability and life insurance
• Year-round work

If this sounds like the right office opportunity for you, apply today !

ABOUT ALL TEMPERATURES CONTROLLED, INC.

We are the leading source for all things heating, ventilation, and air conditioning in the San Fernando Valley area. Staying true to our core values of People First, Integrity in All Things, Quality, and Reliability , our clients trust us to perform high-quality services at a fair price.

We are an established company that takes pride in our ability to handle both residential and commercial HVAC and refrigeration projects with sincere professionalism and true dedication to our craft.

Our team is a direct contributor to our growth and success. We proudly offer competitive compensation, excellent benefits, and a supportive company culture comprised of friendly and respectful communication .

ARE YOU A GOOD FIT?

Ask yourself : Are you a customer service rock star? Do you thrive in a fast-paced office environment? If so, please consider applying for this Service Dispatcher position today!

YOUR LIFE AS A SERVICE DISPATCHER

This full-time dispatching position typically works Monday thru Friday 8 am - 5 pm with the opportunity to work on-call once a month .

In this office dispatch position, you eagerly answer customer phone calls. Your friendly voice is a welcoming first impression as our clients reach out for HVAC services.

Because you invest time in having a thorough overview of our services, you confidently answer client questions and schedule our technicians accordingly.

When dispatching our technicians, you accurately relay needed information. As needed, you eagerly assist with additional administrative tasks.

Tech-savvy, you are proficient in our company software. You enjoy being a part of our exceptional dispatch office team where you consistently deliver amazing customer service!

Job Duties Include :

• Communicate with customers and field technicians
• Dispatch workers, crews, vehicles, and equipment to appropriate locations
• Monitor personnel and coordinate service and schedules
• Work with customers and team to provide technical support, resolve issues, and provide HVAC / R product maintenance
• Create an environment that achieves customer service / satisfaction and meets department targets
• Gather, process, and disburse information related to billing
• Communicate with relevant parties regarding account and billing issues
• Work as a team with others within the office

WHAT WE NEED FROM YOU

• 3 years of previous dispatching experience in a route-based service company
• HVAC / R or similar industry experience is a huge plus
• Customer service and computer experience

If you can meet these requirements and perform this job as described above, we would be happy to have you as part of our team!

Location : 91311

Title : Bakery Dispatcher

Classification : Non-Exempt

Bakery Dispatcher is responsible for maintaining well stocked bakery display cases with a variety of breads, pastries, deserts, and cakes.

Safely and efficiently assist in maintaining all bakery department areas clean. Responsible for smiling and greeting all customers while delivering extraordinary customer service and responds to customers’ requests, to meet the goals and objectives of the department.

Requirements

• Must enjoy working with the public.
• Must have good communication skills.
• Must have a friendly, courteous attitude, and provide extraordinary customer service.
• Must exhibit a responsible, professional, and positive attitude towards the job, co-workers, and customers.
• Must have a positive attitude, towards safety, and be committed to follow all health and safety regulations and / or polices to ensure the well-being of oneself, fellow team members, customers and vendors.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be able to transfer to other locations within a reasonable commute of home store.
• Ability to meet the physical requirements of the job.
• No experience necessary.
• Willingness to learn; we provide training.
• Language :
• Must be able to speak, read, write and understand English.

Required Experience

• California Consumer Privacy Act ( CCPA ) Notice to Applicants
• This notice explains to you, pursuant to the California Consumer Privacy Act ( CCPA ), how Vallarta Supermarkets ( Vallarta, the Company, we, us, and our ) may collect your information in relation to your application for employment and potential employment with us.
• For purposes of this notice, Personal Information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household, or as otherwise defined under the CCPA.
• Personal Information does not include certain information, including publicly available information lawfully made available from government records, deidentified or aggregate information, or other information excepted under the CCPA.
• Information We Collect about Applicants
• We need you to provide certain information in order for you to complete your application for employment with Vallarta.

The following provides the categories of Personal Information we may collect about applicants as part of the application process, and / or our employees if ultimately hired.

Personal Identifiers. We may collect your name, driver’s license or state identification card number, passport number or other government identification number (including U.

S. work authorization number), Social Security information, residence / postal address, email address(es), phone number(s), and other contact information during the application and recruitment process.

We may collect your emergency contact information as well. If you are hired, we may collect additional personal identifiers about you to facilitate the employment relationship.

• Characteristics of Protected Classifications under California or Federal law. We may collect your age, date of birth, race, ethnicity, sex / gender, and marital status.
• Biometric Information. We may collect your fingerprints to facilitate the employment relationship, if you are hired.
• Professional or Employment-Related Information. Depending on your role / duties with Vallarta, we may collect information regarding your criminal history, driving history, and credit history as part of our employment background check.

We also collect information regarding your professional and employment history and other qualifications you provide in your employment application, including references, skills / abilities, employment goals and expectations, and other related information (if you choose to provide them).

• Education Information. We collect information regarding your professional and education history to the extent provided in your resume / application.
• Thermal or other Health-Related Information. If you apply in-person or come to our store(s) as part of the application process, we may need to take your temperature or other similar information as part of our health protection policies.

However, this information is not retained.

Inferences. We gather information about your employment history with Vallarta, such as the company location / facility to which you are assigned, position and description of duties, fulltime and part-time status, pay rate, as well as descriptions about your job performance and skills.

We may also draw other inferences such as your characteristics, job preferences, personal hobbies, activities, foreign language capabilities, other abilities and the like.

• Purposes for Collection of Your Personal Information
• We use the above categories of personal information for the following business purpose(s) :
• To make recruitment and employment decisions, including assessing your application and qualifications for employment with us.
• To conduct and verify background checks (where applicable).
• If hired, to facilitate onboarding, payroll, benefit, and leave of absence administration
• For security purposes.
• To obtain and / or maintain insurance policies and coverage.
• To comply with applicable federal, state, and local laws and regulations.
• To manage workers’ compensation claims and conduct workplace investigations.
• Third-Party Collection of Personal Information
• The Company may use third-party vendors, such as Snag-a-Job, to facilitate the application process for applicants. In this process, these third parties may collect an applicant’s personal information and provide it to us for employment decisions.
• Additional CCPA Disclosures
• At this time, the CCPA does not afford applicants or employees the right to make requests regarding their Personal Information as it relates to the application and / or employment relationship.

This does not affect other rights you may have under other laws.

• Further, nothing in this notice restricts Vallarta’s rights or ability to :
• Comply with applicable federal, state, and local laws and regulations.
• Meet any other legal obligation, including complying with lawful inquiries, investigations, subpoenas, court orders, or other requirements of applicable lawful authorities.
• Exercise its legal rights and defend claims.
• Report potentially unlawful activity to appropriate law enforcement and cooperate in any resulting investigation.
• Detect and respond to unauthorized activity and security incidents.
• Protect against and report potential illegal activity and / or fraud; or
• Provide information to our service providers in relation to the above listed purposes, or transfer information as part of a merger, acquisition, or other transfer of some or all of our business to another party.
• Contact Us
• For more information or any questions about this notice , please contact Human Resources, at 818-898-0088.

Posting Details

• Posted : May 17, 2023
• Full-Time

Locations

Showing 1 location Sun Valley

9005 Bradley Ave

Sun Valley, CA 91352, USA

Sun Valley

9005 Bradley Ave

Sun Valley, CA 91352, USA

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Job Details

Description

Reporting to the General Manager, the duties and responsibilities of the Dispatcher include, but are not limited to :

• Managing incoming customers for both dump and material pick-up to ensure smooth, prompt flow through the plant.
• Ensuring customer service and quality of work and products meet or exceed customer expectations.
• Ensuring all customer tickets are completed within the work shift.
• Entering quotes made into the quote log within the work shift.
• Managing payment receipt for all cash customers, including cash and credit card sales.
• Responsible for the proper control of cash handling and receipts within the plant during his / her shift, including strict adherence to cash accounting procedures.
• Ensuring customer trucks are not overfilled by effective use of top off system. If overfill occurs, manages truck trim process, ensuring correct weight and fastest possible process time for the customer.
• Maintaining the stability and reputation of the company by complying with legal and contract requirements.
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications;

establishing personal networks.

• Responsible to ensure that all work activities are conducted in a safe and diligent manner.
• Must be able to work rotating weekends and occasional holidays.
• Other duties / responsibilities that may be assigned by the Plant General Manager from time to time.

RAMCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, ancestry, sex, sexual orientation, gender, age, disability, marital status or medical condition.

The Pay Range for this position is $34,000 to $51,000, and the midpoint of the range is $42,500, which is the published pay rate.

Starting pay rate will be determined by the successful applicant's relevant experience and skill base. This position is non-exempt and eligible for overtime pay.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Posting Details

Job Details

Description

Reporting to the General Manager, the duties and responsibilities of the Dispatcher include, but are not limited to :

• Managing incoming customers for both dump and material pick-up to ensure smooth, prompt flow through the plant.
• Ensuring customer service and quality of work and products meet or exceed customer expectations.
• Ensuring all customer tickets are completed within the work shift.
• Entering quotes made into the quote log within the work shift.
• Managing payment receipt for all cash customers, including cash and credit card sales.
• Responsible for the proper control of cash handling and receipts within the plant during his / her shift, including strict adherence to cash accounting procedures.
• Ensuring customer trucks are not overfilled by effective use of top off system. If overfill occurs, manages truck trim process, ensuring correct weight and fastest possible process time for the customer.
• Maintaining the stability and reputation of the company by complying with legal and contract requirements.
• Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications;

establishing personal networks.

• Responsible to ensure that all work activities are conducted in a safe and diligent manner.
• Must be able to work rotating weekends and occasional holidays.
• Other duties / responsibilities that may be assigned by the Plant General Manager from time to time.

RAMCO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, ancestry, sex, sexual orientation, gender, age, disability, marital status or medical condition.

The Pay Range for this position is $34,000 to $51,000, and the midpoint of the range is $42,500, which is the published pay rate.

Starting pay rate will be determined by the successful applicant's relevant experience and skill base. This position is non-exempt and eligible for overtime pay.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications