California State University, Northridge Jobs (2)

Major Duties

Under general supervision, the Logistics Administrative Coordinator is responsible for the monitoring and updating of clinical staff schedules within the department’s electronic medical records (EMR) system.

The incumbent shares responsibility for reception of front office visitors; scheduling of clinical appointments, and answering of high volume of phones calls.

• Provides administrative support to clinicians and fellow staff members and provides primary troubleshooting for department equipment and technological issues consulting with Office / Account Manager for guidance and assistance.
• Serves as point person for department’s outreach efforts and assessment projects.
• Assists department with supply monitoring and maintenance, onboarding of new staff, faculty and volunteers, including training of department applications and EMR system.
• Performs other duties as assigned.

Qualifications

• Equivalent to four (4) years of full-time, general office clerical and administrative support experience that has provided the applicant with the knowledge and abilities listed.
• Equivalent to full-time college or university education / vocational school training in business or job-related field may be substituted for up to two (2) years of the required experience on a year for year basis.

Knowledge, Skills, & Abilities

Thorough knowledge of correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures.

Working knowledge of budget policies and procedures. Working knowledge of basic office procedures and scheduling programs.

Expertise with technology is preferred.

• Ability and specialized skills to : coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures;
• set deadlines, priorities, and complete projects accordingly; draft and prepare memoranda and correspondence; keep moderately complex records and files;

screen mail, telephone calls, and visitors.

• Ability to maintain confidential files; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections;
• establish and maintain a cooperative working relationships; read and write at a level appropriate to the duties of the position;

and operate standard office equipment and software.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to : medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification / grade : 1035 / ASC / 1
• The anticipated HIRING RANGE : $3505 - $3700 per month, dependent upon qualifications and experience. The salary range for this classification is : $3505- $5508 per month.
• HOURS : Full Time; 40 hours per week; Monday through Friday.
• REG : This is a Regular position with a one-year probationary period.
• The position is currently hybrid (4 days in office, 1 day remote); however, this is subject to change based on student and / or operational needs.

Major Duties

Under general supervision, the Police Dispatcher is the lifeline to sworn personnel and other Department of Police Services (DPS) field units.

The incumbent acts as the first point of contact to the public; provides excellent customer service and responds professionally, courteously, and empathetically to persons in various states of mind.

• Answers and screens incoming calls to the police department, which involves conversing with crime victims, witnesses, and members of the public to elicit and record pertinent information.
• Operates police department and other emergency communications equipment to dispatch officers to calls for service, critical incidents and emergencies;

enters and retrieves data for police reports, activity logs and criminal information.

• Utilizes automated dispatch and law enforcement systems and databases to enter, research and retrieve information and provides support to other public safety and community service functions including parking and access services.
• Monitors security and fire alarm systems, and coordinates responses and performs data entry and RIMS Computer Aided Dispatch (CAD) entry;

monitors fire and intrusion alarms; periodically monitors the campus CCTV system for unusual or suspicious activity; responds to CCTV alerts, actively monitors observed activity and dispatches resources as needed.

Performs other duties as assigned.

Qualifications

• High school diploma or equivalent. Typically requires one year of full-time, verifiable experience using a switchboard and two-way radio communication system in a law enforcement or comparable agency within the last ten years.
• Applicants must have completed, or be able to attend and successfully complete, the Police Officers Standards and Training (POST) Dispatcher Course.
• Applicants who do not possess a POST Dispatcher Certificate will be required to pass a written test related to essential dispatching skills.

Additionally, incumbents must successfully pass a POST background investigation, physical and psychological examinations, drug testing, and related requirements.

Knowledge, Skills, & Abilities

Typical knowledge of : legal codes, requirements, procedures, and techniques for receiving complaints and calls for service, and for dispatching and communicating with campus officers in the field;

public safety-related agencies and the respective communication protocols; and geographical layout. Typical knowledge of and ability to use applicable computerized and automated dispatch and law enforcement systems and databases to enter, research, and retrieve data as necessary.

• Ability and specialized skills to : effectively and phonetically use the English language; speak clearly and concisely;
• follow oral and written instructions; transfer information accurately; handle a wide range of interpersonal interactions effectively;
• learn the use of applicable automated dispatch and law enforcement systems and databases; learn standard broadcasting procedures and Federal Communications Commission (FCC) rules regarding law enforcement radio transmissions;

and effectively converse using police radio systems.

Ability to accurately evaluate information and situations, and make appropriate decision in routine, non-routine, and emergency situations;

independently respond and act quickly; read maps and floor plans to provide directions to officers in the field; accurately interpret written policies, follow oral and written instructions, and transfer information.

• Provide clear and concise verbal directions quickly and accurately; present and summarize information in a variety of written formats, using clear and concise language;
• establish and maintain effective working relationships, interact with all members of the campus community and general public, and maintain composure in highly stressful situations or when dealing with difficult individuals;

and ability to maintain the confidentiality of sensitive information.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to; medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification : 8800 Police Dispatcher
• The anticipated HIRING RANGE : $3338 -$4410, dependent upon qualifications and experience. The salary range for this classification is : $3338-$5994 per month.
• HOURS : Full Time; Shift rotates and includes evenings and / or weekends.
• REG : This is a Regular position with a one-year probationary period.