About Us:

Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It's where millions of people come together to interact, and make their own entertainment.

We're about community, inside and out. You'll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We're on a quest to empower live communities, so if this sounds good to you, see what we're up to on LinkedIn and Twitter, get interviewing tips on Instagram, and discover projects we're solving on our Blog.

About the Role:

Twitch’s community of streamers and viewers are at the heart of everything we build. Reporting into the VP, UX Design, as the User Experience Director for Watch, you will be responsible for the care and development of a first-rate team of designers. You will collaborate with partners to develop a customer experience vision that aligns the business goals of the Watch, Ads and Sponsorship organizations with the problems, desires, and needs of our Streamer and Viewer customers.

We are looking for a design leader that is practiced at tackling hard problems, an advocate for creativity, creative education and mentorship; people-first leadership; and who can relentlessly hold onto and center customers in all of their team's work. User Experience Directors at Twitch are crucial contributors to their partner teams’ product strategy, a non-stop advocate for their teams, customers and the inclusivity of our product. You will have the opportunity to do hands-on research and collaborate closely with engineers and machine learning experts. If you are an advocate for inclusive design, passionate about coaching designers and driving positive outcomes for creators, you will find many rewarding challenges in this role.

The Design team at Twitch ensures that streamers can sustain their communities and continue doing what they love. Our Community Discovery products help viewers to find and experience a multiplayer live stream experience with communities they enjoy. Our Advertising products are on the cutting edge of presenting brands to consumers and are an important source of income for streamers. As part of this team you will define the future of the customer experience for key pillars of the Twitch strategy.

You can be located in one of our offices in San Francisco, CA; Irvine, CA; Seattle, WA; or New York, NY. You can also be fully remote within the USA.

You Will:

• Develop a team of dedicated and experienced User Experience Designers
• Ally with the research team to uncover the intricacies of the customer experience for your products
• Develop a clear, objective design vision for the Community Discovery and Advertising products in concert with product and engineering partners
• Educate the User Experience Design organization on your customers experiences, needs, and problems
• Advocate for resources, organizational change, and anything else that might prevent Twitch from meeting our customers expectations
• Contribute to or instigate development of cross-team projects that impact critical portions of the customer experience.
• Define and champion customer research for your team to improve customer understanding and problem definition
• Build collaborative structures with adjacent design teams to impact the whole product experience
• Participate in quarterly and annual planning with partner teams to ensure capacity for all projects
• Educate your team and partner functions about the ways our decisions can exclude specific customers, particularly those from underrepresented backgrounds including people with disabilities
• Set up structures to Include diverse voices from within and outside the organization in design research
• Contribute to a safe work environment for a diverse group of designers

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount
• Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.)

Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are seeking a talented Visual Experience (VX) Designer to help create and optimize best-in-class web experiences and digital communications for candidates seeking hourly jobs with Amazon. The ideal candidate has familiarity with designing customer experiences, content landing pages, emails and other digital assets. They have experience using design systems, UX best practices, responsive design, and is comfortable working in a content management system (CMS) to author the pages they design.

Key job responsibilities
• Create high fidelity design mockups for mobile first web experiences
• Create email templates and assets for multiple digital channels
• Collaborate with multiple stakeholders like Product Managers, Web producers and font-end developers to execute compelling design solutions
• Work closely with the UX Designer, UX Researcher and Optimization teams to define new experiences to test
• Present design work to cross-functional partners and executive leadership using visuals, written and verbal communications
• Work through ambiguity to deliver results in a fast-paced environment
• Identify opportunities to redefine the candidate experiences, based on research insights, best practices, market research and design thinking
• Author approved designs directly in our CMS and/or collaborate effectively to publish pages
• Design within established guidelines specific to the brand's intended style and tone
• Follow the style guide and work closely with web producers to enforce visual guidelines on CMS
• Work with our engineering team to define and approve new widgets for our CMS
• Design and present solutions to stakeholders through prototypes in Figma



A day in the life
The successful candidate will spend their time working with a team of strategists, analysts, writers and designers to translate requirements into customer centric experience design solutions. You will tackle a wide array of design problems from complex campaign landing pages to simple emails and should be comfortable presenting your work to senior stakeholders. Once the designs have been approved you will work with the product team to execute the designs or web producers to author your approved comps in our homegrown content management system. Knowledge of navigating a Content Management Systems (CMS) is a serious plus for this role.

About the team
The Visual Experience (VX) designer will be a part of Marketing org. and will work closely with strategists, SEO experts, merchandisers along with a creative team.

The AWS Data Center Global Services team is looking for an exceptional individual to contribute to the Controls & Technology organization by joining the Controls Design Engineering team (CDE). The CDE primary responsibility is to track, document, communicate and enhance global data center design standards with a focus on control, automation and electrical power monitoring systems.

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need talented, bright, and driven people. This is your chance to make history by joining a company whose potential has no limits.

The ideal candidate will need a wide-ranging background in data center environmental controls systems, IT infrastructure, networking, mechanical facility operations, electrical power monitoring, project management and strong leadership skills.

If you are passionate about the Customer Experience, think and act with a global perspective and have the ability to contribute to sophisticated innovations in the area of building controls and automation initiatives, this is the challenge you are looking for!

Key job responsibilities

• Have deep knowledge of building operations, mechanical plant strategies, BMS/EPMS programming concepts, control diagrams, industrial HVAC, electrical line-ups, one line diagrams, and complex environmental and electrical concepts.
• Data center redundancy, mechanical failure strategies, energy and water conservation best-case practices and data reporting analytics.
• Knowledge of how to successfully operate in high security critical environments while maximizing productivity.
• Innovation of new solutions to support initiatives, team, and company goals.
• Lead and facilitate collaboration with multiple teams including construction, programmers, MEP/ACS engineers, and team managers as necessary to accomplish initiative goals.
• Create, maintain, and disseminate specification documents that pertain to global projects.
• Create, maintain, and disseminate project specific scope of work (SOW) documents including global design standards. Personally coordinate with each regional project manager to review and finalize each projects SOW.
• Vendor selection, bid review, RFI support and coordination.
• Central point of contact for multiple internal and external groups regarding BMS/EPMS controls standards. Manage and prioritize requests for information on new construction builds, existing site facilities support and legacy site enhancement projects.
• Interaction with AWS cloud services and other applications in order to present, archive and analyze accumulated data.
• Expect to travel globally when needed to manage and/or support project initiatives.
• Anticipate roadblocks and risks while providing escalation management.

A day in the life
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud
platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of
sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the
cloud.

Mentorship & Career Growth
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing
resources here to help you develop into a better-rounded professional.


About the team
Controls Design Engineering (CDE)

The CDE team provides Building Management System (BMS) and Electrical Power Monitoring System (EPMS) design coordination globally.

The team’s goal is to deliver consistent standards for data center controls systems, as well as overall mechanical and electrical design practices. Due to the critical nature and complexity of designing, installing, and maintaining a BMS/EPMS, the CDE team is the primary owner of the associated specification, points list, Basis of Design and scope documents within a large infrastructure engineering team.

The CDE team is a single point of contact for multiple internal and external customers, uniting the efforts associated with:

• New construction builds
• Legacy site enhancement projects
• Data center service projects

In a continual effort to enhance the controls systems, the CDE team collaborates through design review, drives consistent standards, and collects feedback data to arrive at unified documented solutions. Due to the efforts of maintaining, updating, and distributing BMS/EPMS standards, the CDE engineer will drive significant reductions in change order expense, scope gaps between contractors, construction schedule delays, single-sourced vendor pricing, and reduced vendor project management and engineering labor costs.

We have an immediate opening for a Fleet Remediation Project Design Electrical Engineer in the SFO Cluster. If you meet these qualifications, exude passion, and enjoy the challenge of innovative projects at hyper-scale, this job is for you!

As an Amazon Fleet Remediation Project Design Engineer, you will lead design projects in operational data centers, that remediate issues, upgrade our existing infrastructure or add new services. You will be the 'go to' engineering resource for these projects and will provide lifecycle support from design through implementation. You will use your electrical expertise to:
- Own the design for existing data center upgrades and design-solutions which add data center infrastructure, capacity, improve availability, and/or increase sustainability.
- Prepare/review short circuit coordination studies and maintain the software models to march as-built site conditions.
- Perform design and equipment submittal review for Data Centers in your region.
- Interface with internal and external data center design engineering team, server hardware team, environmental health and safety team, field engineering, and controls engineering to promote standards that maintain consistency and reliability in services delivered.
- Work on concurrent projects, sometimes in multiple geographical regions.
- Act as a technical subject matter expert for your given discipline during new remediation projects.
- Support construction, commissioning, operations, and turnover.

Key job responsibilities
Amazon's vision is to be the world's most customer-centric company, and this role is key to that vision. As a Fleet Remediation Project Design Electrical Engineer, you will be leading projects to fit out our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:
- Possess Strong Engineering Judgement and are able to provide design and recommendations despite uncertainty
- Are detail and data oriented with familiarity with design/construction processes
- Have experience managing engineering projects and engineering consultants.
- Build trust and relationships with different stakeholders (e.g., Operations, Commissioning, Construction and Design)
- Manage design and as built drawings and documents
- Prepare and present progress reports to all relevant stakeholders
- Be inclined to get into the field to see things up close

A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center safety, remediation projects, capacity, and availability, focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

About the team
Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

We are open to hiring candidates to work out of one of the following locations:

San Francisco, CA, USA

The Global Engineering Strategy team (GES) is looking for a results-oriented, inventive data centre engineer to drive development, implementation and delivery of enterprise data centers strategies through the use of collocation facilities and AWS infrastructure builds, which meet strict quality and performance levels across the globe.

You will lead the engineering due diligence efforts for new and expanding regions, which maintain the highest performance standards and utilize innovation to reduce budgets and increase efficiency.

Our Senior Global Strategy Engineers:

• Are strong leaders who can prioritize well, communicate clearly, and have a consistent track record of delivery.
• Provide creative engineering balanced with high quality and customer focus.
• Work as part of a team to accomplish our goals.
• Perform technical design engineering diligence for global regions.
• Thrive in a fast-paced environment
• Understand the best practices for service oriented product delivery
• Have extensive experience within the arena of domestic and international data center delivery.

The Global Strategy responsibilities include:

• Working product teams on infrastructure roll-out plans in support of new AWS products
• PUE analysis
• Cooling solution analysis
• Long Lead equipment preparation for the proposed build design.
• Review of colocation assessment for new regions
• Support the power and water teams with engineering analysis.
• In conjunction with the Energy Team, work with International Utilities to understand HV/MV substation design and impacts to assess risk and impacts on our builds
• Manage/review site test-fits and site plans
• Provide engineering design decisions to the planning team for strategic planning and region selection.
• Work with internal teams to understand design requirements and solicit internal customer input.
• Collaborate with other disciplines such as mechanical engineering, electrical engineering, architects to assess how our various products can be deployed in that region
• Ability to work on concurrent projects in multiple geographical regions.
• Escalate issues as required and communicate clearly and effectively at the appropriate level of detail with people from a wide range of technical abilities and backgrounds.
• In this role, you will interact with Design Engineering, Colocation Engineering, Power, Water, Strategy Business planning and Finance teams. You will also interact with Senior management, Directors and VP's to deliver the engineering planning decisions for approval and feedback.

Travel will occasionally be necessary but shouldn’t be more than 25%. International support will be part of the job.


About the team
Why AWS?
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud
platform. We pioneered cloud computing and never stopped innovating — that’s why customers
from the most successful startups to Global 500 companies trust our robust suite of products and
services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster
a culture of inclusion that empower us to celebrate our differences. Ongoing events and learning
experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender
diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of
sacrifices at home, which is why flexible work hours and arrangements are part of our culture.
When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the
cloud.

Mentorship & Career Growth
We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.
That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing
resources here to help you develop into a better-rounded professional.