Delivery Manager

Full-time

SpinSci Technologies LLC based in Addison TX offers unique end-to-end patient engagement solutions to the health systems.

We are looking for passionate individuals that are ready to make a difference.

We are looking to expand our team. As a Delivery Manager, you will be responsible for the following :

  • Attend Sales to Delivery Handoff calls to accept new projects
  • Coordinate, schedule and run internal and external meetings
  • Create Project Kickoff Presentations
  • Lead discovery sessions with customers to learn about their environment, business requirements, and goals for the project to be a success
  • Create & Maintain Project Documents in Confluence, JIRA and Smartsheets
  • Identify project resources (I.e. define what type of resources you need for the project)
  • Manage customer expectations and business requirements
  • Manage Project Plans and Control the Project to ensure a successful outcome on time and under budget
  • Identify and mitigate risk associated with the delivery plan and dependencies
  • Track project resource spend to stay within the SOW budget
  • Work with Product Team to gain a deeper understanding of the product core features, use cases and backlog

Qualification (Preferred) :

  • Familiarity with Contact Center (Cisco, Amazon, Five9, other)
  • Familiarity with EHR system such as Epic and Cerner
  • Familiarity with CRM systems such as SalesForce and ServiceNow.
  • Understand the SDLC / Agile life cycle
  • Ability to learn fast
Apply Now

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SpinSci Technologies LLC based in Addison TX offers unique end-to-end patient engagement solutions to the health systems.

We are looking for passionate individuals that are ready to make a difference.

We are looking to expand our team. As a Delivery Manager, you will be responsible for the following :

  • Attend Sales to Delivery Handoff calls to accept new projects
  • Coordinate, schedule and run internal and external meetings
  • Create Project Kickoff Presentations
  • Lead discovery sessions with customers to learn about their environment, business requirements, and goals for the project to be a success
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  • Identify project resources (I.e. define what type of resources you need for the project)
  • Manage customer expectations and business requirements
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  • Identify and mitigate risk associated with the delivery plan and dependencies
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  • Familiarity with Contact Center (Cisco, Amazon, Five9, other)
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  • Understand the SDLC / Agile life cycle
  • Ability to learn fast
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Delivery

Driver

Delivery Driver checks all products for accuracy against quality standards and

delivers products to customers in a safe, courteous, and timely manner while

working as part of a team. Support the restaurant by performing other

workstation duties. Comply with Papa John’s uniform, appearance, and operations

standards as defined in the Operations Manual, PIZZAcademy, Team Member

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Perform duties including

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orders for quality and accuracy, following proper delivery procedures;

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orders.

Work as part of a team and

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cleaning, at the end of each shift. Enhance the company’s image by

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Accurately process order

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hangers during every shift. Protect the company’s assets by maintaining

organized, safe, and clean work areas; comply with safety and security

standards at all times.

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High School diploma or GED

preferred.

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valid under the laws of the state(s) where the team member works, proof of

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Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders.

Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.

Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.

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Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.

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High School diploma or GED preferred.

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Summary

Check all products for accuracy against quality standards and deliver products to customers in a safe, courteous, and timely manner while working as part of a team.

Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures;

providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do.

Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders.

Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.

Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.

Accurately process order paperwork and payment transactions, execute cash management duties, and use the PROFIT System.

Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift.

Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.

Position Qualifications

To perform this job successfully, team members must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his / her job.

Attention to Detail : Follows established guidelines and procedures to ensure accuracy, gets work right despite pressing deadlines;

concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.

Commitment to Task : Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed;

takes responsibility for actions and achieves results; overcomes obstacles.

Customer Focused : Commits to meeting the needs and expectations of the organization’s internal and external customers;

builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.

e., customer feedback).

Flexibility : Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events;

maintains objectives amidst shifting priorities.

Initiative : Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments;

demonstrates clear purpose, enthusiasm, and a can-do attitude.

Teamwork : Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions;

supports team’s decisions; contributes to the team’s efforts.

Functional Skills

Cash management skills

Education and / or Experience

High School diploma or GED preferred

Physical Demands

While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly / strongly and simply / lightly with hands, and use fine finger dexterity.

The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and / or down, push and / or pull, and lift and / or move up to 50 pounds.

Occasionally, the team member is required to sit, climb, balance, and lift and / or move over 51 pounds.

Work Environment

While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.

Additional Information

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  • Must be cross-trained and perform other workstation duties within the restaurant as needed
  • Bilingual is a plus
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WORKING CONDITIONS :

May be exposed to the general range of weather experienced in the area, with the exception of several hours in the warehouse loading, unloading and drive time.

Some work areas may not be heated or air-conditioned.

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EDUCATION, SKILLS & REQUIREMENTS :

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  • Must maintain an acceptable attendance record.
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  • Must be able to maintain a high degree of patience.
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