Rôle et responsabilités

CAE is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills.

If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices then CAE is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations.

Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

We operate in more than 25 countries, across different timezones with more than 650 permanent employees in our business unit.

GENERAL DESCRIPTION :

The Director Delivery Manager is responsible for the delivery of our complex, high-risk, very large, multisite portfolio implementations and / or innovative solutions often international in scope.

Main Responsibilities :

Leads delivery teams, develops, and maintains relationships with key customers, including C-Level executives, being the single point of escalation.

Ensures that all projects in his / her program are moving forward and that all components for a successful delivery are in place.

Coordinates resources and supports the development of project plan, resolves issues with regards to delays in project delivery and resource constraints.

Advise senior executives of the program and the pulse of the customer.

Establishes regular communication channels with the customer to review the program status and build effective relationship with the senior leadership team.

Manages program level risks and issues and ensures that the change management strategies are adopted by the customer.

Responsible for aligning the efforts of cross-functional teams to support the company’s strategic objectives. Manages ongoing work through governance structures, creating high level plans that provide guidance to projects where detailed plans are established

Drives alignment and adherence to standards and direction set by the organization.

Removes barriers that prevent efficient execution of projects, works with internal stake holders to resolve multi-program conflicts.

Ensures that approved methods, processes and tools are consistently used across projects and programs, including change, issue, risk and quality management.

Provides quality assurance.

Supports initial proposals and Sales pursuits, estimates program management effort, checks deal sheets and provides input into account plans.

Is accountable for forecasting Services revenue and generating Services sales.

Supervises and / or develops and manages a program communication plan to include content, frequency, audience and channels.

Leads internal CAE initiatives and responds to operational requests.

EDUCATION : Bachelor's degree or equivalent. Master's degree preferred. Project / program management certification required (PMP preferred).

EXPERIENCE :

Minimum 15 years of experience in management consulting, working for a software vendor and / or in the travel industry.

Minimum 10 years Project and Program Management experience managing complex software system implementations.

Airline domain expertise is a must.

Operational savvy.

Strong analytical skills.

Solid negotiator and facilitator.

Excellent written and verbal communication skills.

Proficient with Microsoft Office suite.

Proficient with a project scheduling software tool MS Project preferred.

Fluency in English.

The successful candidate must have :

Experience interfacing and building relationships with senior client executives at the C-level.

Experience managing multiple simultaneous projects.

Experience in translating technology into business terms and with integrating technology into the business environment, including the development and tracking of Key Performance Indicators (KPI’s).

Experience working in international markets.

Experience working in a matrix organization and leading virtual distributed teams.

TRAVEL : approximately 25-50%.

Type d'emploi

Régulier

CAE remercie tous les candidats de leur intérêt. Toutefois, nous communiquerons uniquement avec les candidats dont l'expérience et la formation correspondent aux exigences du poste.

Énoncé sur l'égalité d'accès à l'empl oi

À CAE, tout le monde peut contribuer à notre succès. Sans exception.

Comme le reflète notre valeur principale "Un CAE", nous sommes fiers d’être une seule équipe passionnée, sans frontières et inclusive.

À CAE, tous les employés sont accueillis indépendamment de leur race, de leur nationalité, de leur couleur, de leurs croyances, de leur sexe, de leur identité et de leur expression de genre, de leur orientation sexuelle, de leur handicap, de leur neurodivergence ou de leur âge.

Dans cette offre d’emploi, le masculin générique est utilisé uniquement pour alléger le texte et désigne aussi bien le genre masculin, genre féminin ou diverses identités de genre.

Delivery

Driver

Delivery Driver checks all products for accuracy against quality standards and

delivers products to customers in a safe, courteous, and timely manner while

working as part of a team. Support the restaurant by performing other

workstation duties. Comply with Papa John’s uniform, appearance, and operations

standards as defined in the Operations Manual, PIZZAcademy, Team Member

Handbook, and with federal, state, and local laws and ordinances.

Responsibilities

Perform duties including

pre-delivery vehicle preparation, learning the delivery area, checking

orders for quality and accuracy, following proper delivery procedures;

providing quality customer service through positive and professional

interaction with customers in person or by phone, and acting with a sense

of urgency in everything they do. Perform other assigned workstation

duties including making quality products, preparing ingredients and taking

orders.

Work as part of a team and

assist each other by being on time for their shift, supporting other

workstations during their shift and completing all closing duties, including

cleaning, at the end of each shift. Enhance the company’s image by

complying with uniform and appearance standards. Contribute to an

atmosphere of teamwork, energy and fun.

Accurately process order

paperwork and payment transactions, execute cash management duties, and

use the FOCUS System. Support sales efforts by suggestively selling to

increase the check average when taking an order and distributing door

hangers during every shift. Protect the company’s assets by maintaining

organized, safe, and clean work areas; comply with safety and security

standards at all times.

Ingredients

High School diploma or GED

preferred.

Must have a driver’s license

valid under the laws of the state(s) where the team member works, proof of

insurance, reliable vehicle and the ability to drive

Skills : Cash management;

planning and organization; effective communication

Delivery Driver

The Delivery Driver checks all products for accuracy against quality standards and delivers products to customers in a safe, courteous, and timely manner while working as part of a team.

Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, PIZZAcademy, Team Member Handbook, and with federal, state, and local laws and ordinances.

Responsibilities

Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures;

providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do.

Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders.

Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.

Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.

Accurately process order paperwork and payment transactions, execute cash management duties, and use the FOCUS System. Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift.

Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.

Key Ingredients

High School diploma or GED preferred.

Must have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, reliable vehicle and the ability to drive

Skills : Cash management; planning and organization; effective communication

Summary

Check all products for accuracy against quality standards and deliver products to customers in a safe, courteous, and timely manner while working as part of a team.

Support the restaurant by performing other workstation duties. Comply with Papa John’s uniform, appearance, and operations standards as defined in the Operations Manual, Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Perform duties including pre-delivery vehicle preparation, learning the delivery area, checking orders for quality and accuracy, following proper delivery procedures;

providing quality customer service through positive and professional interaction with customers in person or by phone, and acting with a sense of urgency in everything they do.

Perform other assigned workstation duties including making quality products, preparing ingredients and taking orders.

Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.

Enhance the company’s image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.

Accurately process order paperwork and payment transactions, execute cash management duties, and use the PROFIT System.

Support sales efforts by suggestively selling to increase the check average when taking an order and distributing door hangers during every shift.

Protect the company’s assets by maintaining organized, safe, and clean work areas; comply with safety and security standards at all times.

Position Qualifications

To perform this job successfully, team members must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his / her job.

Attention to Detail : Follows established guidelines and procedures to ensure accuracy, gets work right despite pressing deadlines;

concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.

Commitment to Task : Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed;

takes responsibility for actions and achieves results; overcomes obstacles.

Customer Focused : Commits to meeting the needs and expectations of the organization’s internal and external customers;

builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.

e., customer feedback).

Flexibility : Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events;

maintains objectives amidst shifting priorities.

Initiative : Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments;

demonstrates clear purpose, enthusiasm, and a can-do attitude.

Teamwork : Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions;

supports team’s decisions; contributes to the team’s efforts.

Functional Skills

Cash management skills

Education and / or Experience

High School diploma or GED preferred

Physical Demands

While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly / strongly and simply / lightly with hands, and use fine finger dexterity.

The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and / or down, push and / or pull, and lift and / or move up to 50 pounds.

Occasionally, the team member is required to sit, climb, balance, and lift and / or move over 51 pounds.

Work Environment

While performing the duties of this job, the team member is required to work outdoors in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust, or toxic chemicals.

Additional Information

• Must be 18 years of age or older
• Must have a driver’s license valid under the laws of the state(s) where the team member works, acceptable motor vehicle record, proof of insurance, and satisfactory vehicle
• Must be cross-trained and perform other workstation duties within the restaurant as needed
• Bilingual is a plus
• Non-exempt, hourly position

POSH Couture Rentals is a leading event rental industry provider in Dallas, Texas. The most important piece to our success is our people.

We strive to make great moments happen for both our clients and our employees. We are eager for you to become one of are motivated and results-driven team members.

NATURE OF THE WORK :

Will assist in loading and unloading vehicles / trucks and work with delivery personnel / driver to deliver equipment in full or partial loads.

Must service customers in a polite, friendly, and professional manner. May be required to assist customers with reservations, contracts, questions and order adjustments if necessary.

POSITION TASKS & ACTIVITIES :

• Load and unload equipment.
• Prep equipment, if necessary, prior to loading.
• Help to make sure truck is stocked with all appropriate transport and packing materials.
• Assist with the delivery and pickup of equipment and making sure load is secure.
• Provide directional assistance when parking or backing up delivery vehicle.
• Assist in calling or texting clients when in route to make their delivery or pickup.
• Assist driver in navigating best route.
• Help maintain accurate delivery and pickup records.
• Maintain and comply with company procedures and policies while onsite for delivery as well as pickup.
• Help double-check delivered items to make sure customers receive exactly what they ordered.
• Instruct customers on correct equipment operation.
• Start equipment for customers and review safety features if necessary.
• Help count and complete the damaged / missing report.
• Help deliver pickup orders to warehouse manager so counts can be verified upon unloading.
• Help unload and place returned equipment in the appropriate area for inspection.
• Fill in for other positions, when necessary, for the smooth operation of the business.
• Perform other duties as requested.

WORKING CONDITIONS :

May be exposed to the general range of weather experienced in the area, with the exception of several hours in the warehouse loading, unloading and drive time.

Some work areas may not be heated or air-conditioned.

• May have exposure to chemicals including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents.
• Propane is an obvious hazard; hence a sense of smell is required.
• Stooping, crouching, bending, lifting, lowering, reaching, twisting, pulling, pushing, carting and carrying are intermittent tasks that routinely occur.
• May have to work beyond scheduled shift, including but not limited to, nights and weekends.

EDUCATION, SKILLS & REQUIREMENTS :

• Must be able to lift approximately 70 lbs.
• Must maintain a professional personal appearance.
• Must possess customer relation skills.
• Must maintain a valid driver’s license, Texas ID, or valid photo ID.
• Must be familiar with local roads and utilize navigation.
• Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus.
• Must maintain an acceptable attendance record.
• Must have a full range of motion and dexterity.
• Maintain a cooperative and respectful working relationship with your co-workers.
• Must be able to maintain a high degree of patience.