Job Summary : WHO ARE WE?

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders : Ticketmaster.

com, Live Nation Concerts, Front Line Management Group and Live Nation Network. Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors.

Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally. Front Line is the world’s top artist management company, representing over 250 artists.

These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms.

For additional information, visit www.livenation.com / investors.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed.

At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE TEAM

Core Data Services team is at the center of Data and Analytics initiatives. We are building a modern data platform to support enterprise data needs.

Our mission and yours too should you choose to join us, is to empower and enable our data community of data engineers, data scientists, analysts, product teams and decision makers to create value.

THE ROLE

We are building a highly functional, performant modern enterprise Data Lake while supporting our current data platforms.

We focus on creating trusted, usable data assets in an environment that enables LNE teams to drive value for fans and our business.

This is what defines us as a Core Data Services Team.

WHAT THIS ROLE WILL DO

Work with Product to manage requirements, then organize technical efforts.

Responsible for work intake for the engineering teams and assign work to the right teams and ensure the delivery of that work.

Work with solution architects to develop the detailed end-to-end architecture for highly performant and reliable data systems.

Coordinate among multiple engineering teams and charters to deliver holistic designs.

Create detailed and reliable scope and schedule estimates for the engineering teams.

Take large, complex projects, break them into manageable pieces, and deliver timely results.

Responsible for the timely delivery of engineering solutions.

Partner with project managers to identify impediments early and drive the engineering teams to meet the timelines.

Manage cross team dependencies and work with tech leads on solutions.

Ensure that project risks are identified, tracked, and communicated to leadership.

Define and execute programs delivering data as a product, including writing formal documentation such as project charters or program narratives to enable large, distributed, worldwide systems while meeting stringent privacy and compliance requirements.

Document work and help maintain our existing documents using Confluence, Google Docs, Lucid Charts and other such tools stack.

Encourages a culture of team driven decision making, ownership and accountability.

Work with our vendors and data providers

Develop solid understanding of Databricks Unified Platform

Document existing / new Service interfaces

WHAT THIS PERSON WILL BRING : TECHNICAL SKILLS / COMPETENCIES

Agile development methodologies using the Atlassian suite : Jira, Confluence

Must have the ability to dig into technical details and break a complex work down for engineering to deliver against

Good understanding of Data Lakes, Data Warehouses is important to have

Deep technical experience across multiple technologies, governance frameworks, data security and data platforms

Experience developing ETL workflows and BI dashboards

Excellent oral and written communication and presentation skills

Demonstrated experience with cross-functional teams, geographically and culturally diverse environment

Excellent collaboration and partnering skills

Excellent people management skills and ability to influence

Manage multiple priorities, results-oriented and delivery focused

Experience using ANSI SQL

Must have : working knowledge of any of these : Databricks, Snowflake, Teradata, Oracle, Google Big Query, Hadoop and related stack

An understanding of cloud services from any of the Amazon AWS, Google GCP or Microsoft Azure is nice to have

An understanding of streaming (Kafka) and batch-based data sources is nice to have

Experience using version control systems such as Git and CI / CD workflows and practice

BENEFITS & PERKS

Our motto is Taking Care of Our Own’ through 6 pillars of benefits :

HEALTH : Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)

YOURSELF : Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets

WEALTH : 401(k) program with company match, Stock Program Reimbursement

FAMILY : New parent programs & support including caregiver leave and baby bonus, infertility support

CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings

OTHERS : Volunteer time off, crowdfunding network

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

Live Nation will also provide reasonable religious accommodations on a case by case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

LI-EF1

LI-RemoteUnitedStates

The expected compensation for this position in California is :

$128,000.00 USD - $160,000.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law.

It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California.

Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.

In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Requisition Number : 93006

Client Delivery Manager

Description :

The Client Delivery Manager (CDM) represents the client engagement practice within Insight’s Managed Services organization.

The role seeks to provide a level of governance over operational delivery while aiming to unify the delivery experience across all Managed Operations offerings.

The SDM will have demonstrated experience in IT service delivery leadership, stakeholder relationship management, performance analytics development and review, and essential-level client journey mapping.

Roles & Responsibilities :

The Client Delivery Manager is charged with :

• Ensuring a positive client health score across all Managed Service offerings
• Bridging gaps between contracted service entitlements and client’s expectations for service delivery
• Establishing / maintaining promotor level relationships with key client stakeholders, and
• Aligning individual service offerings into a unified, effective client experience.

Primary Responsibilities :

• Awareness and comprehension of the Client Delivery Management methodology, entitlements, and technology solutions.
• Ensure delivery of all Managed Service entitlements to an assigned portfolio of Connected Workforce clientele.
• Awareness, reconciliation, and governance over consumption of contracted services and entitlements by the client
• Act as a virtual representative of Client Delivery Management supporting mid-market and commercial segment accounts
• Governance and tracking of Client Health regarding : Service delivery performance metrics Insight-defined engagement metrics Qualitative customer business assessments Outcomes (projects, RFPs, sales initiatives)
• Escalation of service degradation to delivery leadership with participation / governance in the service mitigation and improvement process
• Monitoring of service level performance amongst all aligned CWF Managed Service offerings within a client environment including validation of EOM results
• Reporting to CWF Executive Leadership ongoing status of all "at-risk" accounts and repair progress while soliciting buy-in from client stakeholders on acceptance of improved state of delivery
• Foster and maintain key client stakeholder relationships with the intent to develop promotor status relationships with primary stakeholders
• Maintain client records and data within ServiceNow inclusive of :
• Ensure client-based data is up-to-date and accurate
• Define and continually tracks / update stakeholder relationship scores
• Ensures dashboard reporting is available, updated, and accurate
• Maintain entitlements to ensure accuracy to the contracted services
• Engagement of client involvement in the Connected Workforce Voice-of-the-Customer program, including : Review monthly CSAT results to identify trending of issues and need for intervention Ensure primary stakeholders are enrolled in defined Voice-of-Customer surveys
• Ensure the clients’ experience aligns to the standard defined for each service offering in scope of the agreement.
• Assessment of gaps in client acceptance / adoption of Insight service offerings while driving collaboration with Managed Service Domain leaders on corrective measures
• Monitoring for contract renewal as well as escalation of expansion opportunities to sale engagement representation (SE, CE, Customer Success).

Requirements & Preferred Skills :

Associates degree in Computer Science, Information Systems, Business Management or a related field Experience may be used in lieu of educational requirements.

5+ years of technical experience with at least 3 years involvement in a virtual based client support- role.

Preferred experience within a managed services organization including awareness / comprehension of supported offerings, technologies, and toolsets

Fundamentals background in ITSM processes and procedures

Experience with ServiceNow, and / or ITSM / Client Management platforms required.

Knowledge of Customer Experience, Journey Mapping, and Voice of the Customer programs preferred

Ability to manage large portfolios of accounts on a virtual basis utilizing remote workplace toolsets.

Advanced skills and experience in multi-tasking client management requirements and activities

Note : Please submit your resume detailing all relevant experience and certifications. We thank you for your interest, however, only those selected for interviews will be contacted.

We are seeking a Labor and Delivery Registered Nurse to join our team for a 13 week Travel Contract

You will be responsible for the assessment, diagnosis, and treatment of patients with acute conditions such as heart attacks, respiratory distress syndrome, or shock.

You may care for pre- and post-operative patients or perform advanced, invasive diagnostic or therapeutic procedures.

Requirements

• A current registered nursing license
• A minimum of one (1) year recent experience in Labor and Delivery nursing, in an acute care facility
• Current BLS, AWOHNN Intermediate certification required

Skills and Abilities

• Familiarity with medical software and equipment
• Ability to build rapport with patients
• Strong problem solving and critical thinking skills
• Ability to thrive in a fast-paced environment
• The ability to listen and understand information and ideas quickly

Responsibilities

• Maintain accurate, detailed reports and records
• Administer medications to patients and monitor patients for reactions or side effects
• Record patients' medical information and vital signs
• Monitor, record, and report symptoms or changes in patients' conditions
• Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans

GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials.

Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide.

Duties & Responsibilities :

• Inspect truck / trailer for defects for safe operation
• Safely load building materials onto flatbed and unload products at commercial and residential job sites
• Deliver materials to assigned area as directed by the customer while prioritizing personal safety and the safety of those around you
• Maintain records required for compliance with State and Federal regulations
• Must report all accidents involving driver or company equipment
• Stamina to lift heavy building materials up to 100+ lbs. for load / unload
• Excellent customer service skills and professional attitude

Other Competencies :

• Ability to self-manage, show initiative and be proactive
• Communicate professionally, both verbally and in writing to coworkers and customers

Basic Qualifications :

• High School diploma or GED
• Must have a valid commercial driver’s license (CDL)
• Minimum Class A License
• Must have a clear three (3) year Motor Vehicle Report (MVR)
• Must have overall knowledge of Department of Transportation regulations

Physical Demands :

• Must be able to remain in stationary position while driving commercial vehicle 40%
• Must be able to lift heavy building materials up to 80 lbs. for load / unload
• Constantly, moving from unloading materials from commercial motor vehicle onto job site
• Constantly, operates commercial motor vehicle
• Constantly, positions self to unload materials from flatbed
• Must be able to judge distance while delivering materials
• Frequently moves materials weighing up to 80lbs while unloading flatbed
• Must be able to communicate with management and coworkers and be able to exchange accurate information in these situations.
• Constantly working in outside environment while making deliveries

Mental Demands :

• Must be able to prioritize job sites and deadlines
• Must be able to manage stress depending on customer’s deadline
• Must be able to multitask
• Must be able to receive information and directions
• Must be able to quickly communicate solutions if problems occur
• Must be able to demonstrate a high degree of sound judgement

Company Benefits :

• Medical, Dental, Vision, Disability & Life Insurance
• 401k
• Paid holidays & vacation days

Estimated Compensation Range : $24.00-25.00 / hr

This pay range is a reasonable estimate made in good faith of the possible compensation at the time of the posting of this position.

However, the Company may ultimately pay more or less than this range.

Description du poste

Résumé des fonctions

Le titulaire du poste forme et supervise les manutentionnaires et les commis sur la sécurité, la productivité et diverses tâches liées au travail.

Le titulaire du poste tient les équipes responsables de leur présence et leur remet des fiches d’emploi.

Responsabilités :

• Établir et maintenir de bonnes relations de travail avec les employés, la direction et la clientèle.
• Donner de la formation aux nouveaux employés, de même qu’aux employés déjà en fonction.
• Diriger et participer aux réunions de groupe.
• Collaborer avec la direction relativement au processus d’évaluation.
• Détermine les meilleures solutions pour les problèmes concernant les colis.
• Superviser les activités des manutentionnaires et des commis afin de veiller à ce que les tâches assignées soient effectuées à temps et en toute sécurité.
• Comprendre et appliquer de manière constante les normes éthiques élevées d’UPS dans le cadre de son travail et respecter le Code de conduite d’UPS.

Compétences requises :

• Capacité de soulever une charge de 32 kg (70 lb)
• Être disponible pour travailler selon un horaire flexible et travailler jusqu’à 5 jours par semaine
• Solides compétences en résolution de problèmes, avec capacité à effectuer plusieurs tâches à la fois
• Excellentes aptitudes à communiquer, tant à l’oral qu’à l’écrit
• Connaissance pratique de la suite Microsoft Office
• Apte à travailler dans un entrepôt à rythme rapide
• Baccalauréat ou équivalent international Atout
• Expérience en gestion Atout

UPS Canada est un employeur inclusif et qui adhère au principe d’égalité d’accès à l’emploi. Veuillez aviser un représentant des ressources humaines si une mesure d’adaptation du lieu de travail est requise.

Merci de l’intérêt que vous portez à UPS Canada.