DATA ENTRY SPECIALIST

Req # : 224364 Department : UW MEDICINE CONTACT CENTER Job Location : Other Location, Remote / Hybrid Job Location Detail : UW MEDICINE CONTACT CENTER Posting Date : 06 / 29 / 2023 Closing Info : Closes On 07 / 10 / 2023 Salary : $3260 - $3757 per month Other Compensation : Union Position : Yes Shift : First Shift Benefits : As a UW employee, you will employee you will enjoy generous benefits and work / life programs.

For detailed information on Benefits for this position, UWMedicine Contact Center has an outstanding opportunity for a Data Entry Specialist (Fixed-Duration) .

WORK SCHEDULE

• Full-Time (40 hours per week) - 100% FTE
• 5 Days per week
• Day Shift

POSITION HIGHLIGHTS

• Opportunity to provide centralized support in the UWMedicine Contact Center
• Expected to last approximately 6 to 12 months
• Contribute to work that impacts all of UWMedicine

DEPARTMENT DESCRIPTION

The UW Medicine Contact Center is a fast-paced environment where customer service, patient care and accuracy are the highest priorities at all times.

The mission of the Data Entry team is to improve the referral and appointment process within the UW Medicine Health System.

The Data Entry Specialist will provide centralized support in the Contact Center by independently entering referrals into Epic software, verifying payers and plans prior to patient appointments through electronic eligibility verification and online third party support systems, and maintaining patient demographics from patient documentation to support integrity of the medical record.

Complete and maintain service level agreement standards through assisting team with hundreds of referrals on daily basis ensuring patients can access our clinics in a timely fashion, review the coverage status of patients prior to day of service through electronic eligibility verification, and the retrieval of documentation of faxes for updating patient records in Epic.

PRIMARY JOB RESPONSIBILITIES

• Enter 50+ referrals and update patient medical record information into Epic software
• Verify payer & plans prior to patient appointments through electronic eligibility verification and online third party support systems
• Maintain patient demographic information to support integrity of the medical record
• Serve as an liaison between clinics and Contact Center for insurance, registration, and financial counseling with reference to referrals
• Work with referral team to ensure all referrals sent to Contact Center are entered within 24 hour period
• Ensure all updates are complete within Epic, including identity changes once legal documentation has been provided
• Resolves patient requests in one contact or successfully manages prolonged or complex issues, with high attention to managing the customer experience and emotion via inbound and outbound calls.
• Coordinates incoming referrals to ensure all referrals are entered into the referral module in the Epic System including prior authorizations numbers when needed.
• Assists with coordination of referral management with clinic staff and providers to ensure optimal access to specialty care.
• Coordinates with Financial Service Counselors to ensure applications for coverage are initiated prior to appointment.
• Completes and enters the Medicare as Secondary Payer online form accurately for all Medicare accounts, and initiates the Advanced Beneficiary Notice as appropriate.
• Coordinates with Interpreter Services as indicated.
• Demonstrates in depth knowledge of UW Medicine’s mission, vision and service offerings.
• Adheres to contact center processes and workflow with an attention to continuous quality improvement.
• Meets or exceeds contact center performance standards and measures with a focus on quality, accuracy and timeliness. Reaches and maintains incremental productivity levels within predetermined time frames ( six, nine and twelve months).
• Complies with the UW Medicine risk management, compliance, and information security program requirements, including accurate and timely reporting of all adverse incidents as described in the related policies.
• Observes principles of data security and patient confidentiality. Maintain ethical standards in the performance of duties and in interactions with patients, coworkers and health care professionals.
• Demonstrates professional demeanor in appearance and behavior in all work-related interactions.
• Participates and completes the required training program including annual Safety training and all required HIPAA and Compliance training.
• Participates in ongoing technical, customer service, and other training to continually improve skills and stay current with changes in operations.

REQUIRED QUALIFICATIONS

• High School / GED
• one year of office clerical support experience
• OR equivalent education / experience

ABOUT UW MEDICINE - A HIGHER DEGREE OF HEALTHCARE

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center.

UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.

Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes : Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity.

Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

This is a 3 month temporary opportunity to workwith an insurance administrative service company as a Data Entry Assistant .

For a fantastic candidate, there is some potential to be offered a permanent position with this company and there is fantastic opportunities for growth from there!

This company offers a consistent Monday - Friday full-time schedule, competitive payand loves to promote from within!

Data Entry Assistant Responsibilities :

• Scanning and entering backlog of benefits claims into system.
• Reconciling accounts in system
• Customer service
• General office duties as assigned

You will be successful in this Data Entry Assistant position if you are a problem solver with an excellent attention to detail.

Schedule : Monday - Friday, 8 : 30AM to 4 : 30PM, potential for someshifts to end sooner or later.

Data Entry Assistant Requirements :

• At least one year of experience working with MicrosoftOffice (especially Excel)
• Ability to work autonomously
• 6 months of related administrative experience
• Excellent attention to detail

If you are interested in this Data Entry Assistant position, apply now or call 206-453-2852 to connect with a recruitertoday!

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TERRA is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, or any other status protected under federal, state, or local law.

Job Overview :

The e-Filing Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals.

This position requires in-office training in Seattle, WA for the first 30 days.

Key Responsibilities :

• Review and file legal documents using internal systems and email
• Participate in ongoing training to expand knowledge of industry and process
• Investigate discrepancies as they arise
• Complete additional projects as assigned

Qualifications :

• No experience necessary; data entry experience a plus
• High school diploma or GED required
• Ability to perform repetitive tasks with accuracy
• Exceptional attention to detail
• Desire and ability to be a team player
• Experience and basic proficiency with Microsoft Office
• Typing speed of at least 50 wpm

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

• Comprehensive Medical, Dental, and Vision coverage
• Competitive salary package
• 401(k) retirement plan with 5% matching
• Orca Card / Transit Stipend
• 10 paid holidays per year
• Referral program
• Work from home flexibility

Starting Pay : $18.75

About ABC Legal Services :

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of 350 with offices in Los Angeles, Dallas, Miami, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters.

We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview :

The e-Filing Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals.

This position requires in-office training in Seattle, WA for the first 30 days.

Key Responsibilities :

• Review and file legal documents using internal systems and email
• Participate in ongoing training to expand knowledge of industry and process
• Investigate discrepancies as they arise
• Complete additional projects as assigned

Qualifications :

• No experience necessary; data entry experience a plus
• High school diploma or GED required
• Ability to perform repetitive tasks with accuracy
• Exceptional attention to detail
• Desire and ability to be a team player
• Experience and basic proficiency with Microsoft Office
• Typing speed of at least 50 wpm

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

• Comprehensive Medical, Dental, and Vision coverage
• Competitive salary package
• 401(k) retirement plan with 5% matching
• Orca Card / Transit Stipend
• 10 paid holidays per year
• Referral program
• Work from home flexibility

Starting Pay : $18.75

TITLE : ERP Data Entry / Support Analyst

LOCATION : Onsite, Seattle, WA

EMPLOYMENT TYPE : contract

PAY RANGE : $30-$36 / hr

Exact compensation may vary based on skills, experience, and location.

BENEFITS : Medical insurance, 401K, sick leave, and employee assistance program. Depending on your package selection, Averro offers PTO, 8 paid holidays per year, dental / vision, pet, and legal insurance.

ROLE & RESPONSIBILITIES :

Growing medical device company implementing new D365 ERP System is looking for some immediate help with D365 data entry and ERP system optimization activities.

The individual will support activities of the MMT Customer Service team and cross over to work with our Business Systems Analyst for D365 to support phase 2 implementation activities.

Test / optimize upper funnel, abandoned cart, and retention workflows

• Support data entry and duplicate data entry into parallel systems
• Work with project team members on reporting from D365 and analyze data, input / output
• Participate in CM and 3PL integration transitions, maintenance and optimization
• Accurately and efficiently processes customer orders. Coordinates timely fulfillment of orders to ensure on-time deliveries to customers.
• Manages customer inquiries, including but not limited to PO statuses, shipment information, invoices, order history, and product availability.
• Handles customers issues with care and urgency and provides solutions or alternatives. Escalates and partners with Management and Sales Team where needed.
• Manages data entry with strong attention to detail.
• Timely fulfillment of commercial team supply needs for customer onsite trainings, new implementations, and product demonstrations.
• Willingness to perform a variety of tasks and analysis

ESSENTIAL QUALIFICATIONS :

• Experience with enterprise ERP systems, ideally D365, F&O modules
• Must be detail orientated to maintain system integrity for customer information, PO’s, order processing, shipping, reporting and tracking.
• Seeking someone flexible and effective at multi-tasking to support the Customer Service Team with a variety of different tasks related to customers, orders, ERP and other system entry, reporting, analysis and information.
• Excellent and effective communication, verbally and in writing is necessary. Position requires the right person to work both independently, as well as with management and other team members.

WHY AVERRO?

Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting and technology services that propel businesses and careers forward.

We live by our ethos : Family First Be Uncommon Culture Wins. These values show in our commitment to client satisfaction, timely support, unmatched consultant care.

Our Aim – Your Ascent.

Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.