Customer Service Representative

Full-time

Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

  • Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
  • Field and re-direct incoming calls to the appropriate destination
  • Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
  • Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
  • Process return authorizations and issue return labels for our customers
  • Track and Trace customer orders to ensure delivery of products
  • Assist our customers with web registrations and inquiries
  • Process credit card payments for our customers
  • Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
  • Edit customer orders as requested by our customers or sales
  • Other responsibilities as required to promote customer satisfaction
  • High School Diploma, GED, or equivalent work experience, preferred
  • 0-2 years of experience preferred
  • Extensive phone communication experience, customer service environment experience, preferred
  • Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook
  • Acquires job skills and learns company policies and procedures to complete standard tasks
  • Works daily on routine assignments
  • Follows correct processes outlined in the department procedures and guidelines
  • Work is closely managed and follows detailed instructions
  • Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

  • Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
  • Field and re-direct incoming calls to the appropriate destination
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  • Track and Trace customer orders to ensure delivery of products
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  • Works daily on routine assignments
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Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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Customer Service Specialist 4

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Position Summary

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The RISE Learning Institute and First-Year Seminar programs are part of the Connected Learning Division at Bellevue College.

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and acting as a catalyst and collaborator for a vibrant region.

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For more information, visit .

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The Center for Career Connections is the largest unit of Bellevue College’s RISE Learning Institute. (RISE stands for Research, Innovation, Service, and Experiential learning).

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and connect to work-based learning opportunities during and after college.

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Customer Service Representative

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Customer Service Representative

Premera Seattle, WA
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Join Our Team : Do Meaningful Work and Improve People’s Lives

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees.

Working at Premera means you have the opportunity to drive real change by transforming healthcare.

To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership.

because we are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!

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Hiring from Eastern Washington, Oregon, Idaho, Montana, Texas, and Arizona only.

  • Work from Home Opportunity
  • Hiring from Eastern Washington, Oregon, Idaho, Texas, Arizona, and Montana Only.
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  • Interested in professional development and being in a job with career possibilities?
  • Excited to help people? Want to work for a company that believes in your well-being?
  • Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages.
  • Our equipment will require you to have a Cable, DSL, or Fiberoptic internet; Satellite or Wireless connections are not acceptable.
  • Learn more below and apply today for immediate consideration

As a Customer Service Representative in our Provider Services Group , you play an essential role in ensuring that our providers (Doctors, Clinics, Hospitals, etc.

are able to provide services to our members. Providers often have questions that they are not able to resolve themselves and you help resolve those questions by providing information, answering questions, and educating providers.

You will be executing a wide variety of tasks including managing inbound and outbound calls, conducting research on claim status, and investigating requests.

Your hard work and commitment to provide service will ensure that providers feel that they have received the level of support they expect.

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Equal employment opportunity / affirmative action :

Premera is an equal opportunity / affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.

Premera is hiring in the following states, with some limitations based on role or city : Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin

The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience.

National Salary Range :

$35, - $53,

Full-time
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