Cardinal Health Jobs (52)

Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

What Customer Service Operations contributes to Cardinal Health

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

Accountabilities

• Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
• Field and re-direct incoming calls to the appropriate destination
• Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
• Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
• Process return authorizations and issue return labels for our customers
• Track and Trace customer orders to ensure delivery of products
• Assist our customers with web registrations and inquiries
• Process credit card payments for our customers
• Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
• Edit customer orders as requested by our customers or sales
• Other responsibilities as required to promote customer satisfaction

Qualifications

• High School Diploma, GED, or equivalent work experience, preferred
• 0-2 years of experience preferred
• Extensive phone communication experience, customer service environment experience, preferred
• Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook

What is expected of you and others at this level

• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works daily on routine assignments
• Follows correct processes outlined in the department procedures and guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Monday- Friday 8 : 00am-4 : 30pm

Warehouse Operations is responsible for performing / controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product.

This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

• Pick orders for shipment
• Operate all material handling equipment, (i.e., forklifts, reach trucks, order pickers, battery changing cart, stretch wrappers, carton banders, and power miter saw) safely and efficiently
• Perform labeling, sorting, wrapping, packing and repacking as needed
• Ensure that inbound and outbound shipments are accurate and free of damage
• Maintain accurate inventory
• High School Diploma / GED preferred
• Good written communication skills preferred
• 1-2 years experience in warehouse operations preferred
• Proficient in Microsoft office preferred
• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and / or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Pharmacy Operations is responsible for the safe, efficient and effective coordination of Cardinal Health's pharmacy operations that service acute care hospitals, hospital retail customers, ambulatory care and alternate site facilities, oncology and cardiology practices as well as retail customers.

Pharmacy Services & Delivery is responsible for the prompt and accurate delivery and distribution of radiopharmaceuticals or oncology pharmaceuticals to medical care providers in accordance with customer demand and requirements of the assigned route.

Prepares doses for shipment, prepares cases, wipes doses, and loads and unloads containers in keeping with the prescribed safety standards and Department of Transportation (DOT).

• This position is benefit eligible the first day of employment.
• This includes medical, dental, vision, Paid Time Off, education assistance, 401K and more!
• Monday - Friday
• 6 : 30am - 3 : 00pm
• Must be flexible to work other hours and days as needed
• Prepares and makes deliveries to customer accounts on assigned route using a company vehicle (non-cdl)
• Packages radiopharmaceutical medication for shipment, performs testing, and loads / unloads containers
• Uses a handheld tablet to scan customer orders for accuracy, obtain route stop information and navigation
• Processes packages returned from customer locations
• Maintains vehicles in proper working condition and may perform minor roadside repairs
• Performs general facility cleaning and other duties as required
• High school diploma, GED or equivalent, or equivalent work experience, preferred
• Must hold a valid driver's license and have a good driving record
• Prior delivery driving experience a plus
• Ability to lift containers weighing up to 75 pounds
• Comfortable driving in all weather conditions during day or night hours
• Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
• Strong customer service and communication skills
• Flexibility to work various shifts or overtime as needed
• Ability to use computers and tablets
• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and / or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor

We support our veterans and will work with you during your military to civilian transition.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

What Logistics contributes to Cardinal Health

Logistics plans, controls, and implements processes for the storage and movement of finished goods and materials to drive operational efficiency in the organization's supply chain.

This job family develops strategies for the use of internal Transportation capabilities versus third party logistics services.

Logistics tracks all movement of product throughout each step in the supply chain, proactively identifies logistical risks, and addresses logistical issues to ensure on-time fulfillment of customer commitments.

Job Summary :

This role is primarily responsible for the transportation and routing support for the Atlanta Kendall Park Replenishment activities of Cardinal Health medical products and supplies.

Location : Ability to travel to support Atlanta, GA replenishment center as needed. This facility is located on the southwest side toward South Fulton.

Responsibilities

• Manage daily execution of Middle mile shipments from assigned Replenishment Center(s) to forward distribution centers and our customers.
• Resolve problems concerning distribution, carrier, fleet, and customer issues associated with delivery and logistics flow.
• Manage daily on-time performance including departure and delivery.
• Manage financial components for middle mile deliveries including the assets utilization and shipment mode optimization.
• Support root cause identification / day-to-day execution, resolution of challenges / opportunities, customer implementation / disengagement.
• Deliver process improvements that drive efficiency and help to ensure budget accountability and savings opportunity identification.
• Coordinate daily and weekly carrier performance reviews as well as support carrier RFPs as needed in partnership with the Network Performance and Procurement teams.
• Support the development and implementation of our enterprises products and systems.
• Develop and maintain strong relationships with internal and external stakeholders including logistics service providers, carriers, customers, and customer teams to ensure alignment and collaboration in achieving enterprise logistics goals.
• Support cross functional teams in driving continuous improvement in Logistics Operations, including identifying areas for process improvement, cost reduction, and optimization of deliveries.

Qualifications

• Bachelor’s Degree in related field preferred, or equivalent work experience.
• 5+ years experience supporting the logistics / transportation industry preferred.
• Experience partnering with Carriers and working through Carrier resolution strongly preferred.
• Proficient in Microsoft office.
• Excellent communication and interpersonal skills.

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects.
• May contribute to the development of policies and procedures.
• Works on complex projects of large scope.
• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives.
• Completes work independently receives general guidance on new projects.
• Work reviewed for purpose of meeting objectives.
• May act as a mentor to less experienced colleagues.

LI-Flex

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

What Customer Service Operations contributes to Cardinal Health

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

Accountabilities

• Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
• Field and re-direct incoming calls to the appropriate destination
• Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
• Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
• Process return authorizations and issue return labels for our customers
• Track and Trace customer orders to ensure delivery of products
• Assist our customers with web registrations and inquiries
• Process credit card payments for our customers
• Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
• Edit customer orders as requested by our customers or sales
• Other responsibilities as required to promote customer satisfaction

Qualifications

• High School Diploma, GED, or equivalent work experience, preferred
• 0-2 years of experience preferred
• Extensive phone communication experience, customer service environment experience, preferred
• Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook

What is expected of you and others at this level

• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works daily on routine assignments
• Follows correct processes outlined in the department procedures and guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Shift Details

• Monday Friday
• 5 : 30 AM until completion
• $19.00+ per hour

Qualifications

• High School Diploma or GED preferred
• 1 - 2 years related experience preferred
• Previous material handling experience preferred
• Radio frequency (RF) scanner and / or voice to pick experience highly preferred
• Ability to consistently lift 50 Ibs and be able to bend, reach, stoop, lift and stand for entire shift of 8 hours or more required
• Must be able to work overtime with little to no advance notice
• Willingness to learn to operate material handling equipment and rotate into various areas of the warehouse
• Work at heights up to 25 feet consistently
• Adherence to site safety regulations including wearing required personal protective equipment such as steel toed safety shoes, and material handling equipment safety harness;

accountable to Cardinal Health’s EHS as well as QRA policies and procedures.

Aptitude to work in a fast paced distribution environment while meeting hourly established distribution quotas and performance standards

Responsibilities in this role

• Responsible for cross-training in multiple areas of the warehouse including Inbound, ValueLink and Outbound
• Receive large boxes on warehouse dock, scan product with RF scanner, and input product information into computer
• Break down cases of product and operate heavy equipment to replenish warehouse
• Utilize voice to pick system to pick large case items with material handling equipment or to pick small unit of measure items and place on cart
• Palletize large items to skid and wrap for shipment
• Pack small items in boxes
• Drive material handling equipment as required by job duty. Example equipment in the facility includes : order picker (cherry picker), forklift, reach truck, turret truck, pallet jack, and walkie rider

What Warehouse Operations contributes to Cardinal Health

• Warehouse Operations is responsible for performing / controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product.
• This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc.
• Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and / or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Responsible for the prompt and accurate delivery and distribution of radiopharmaceuticals or oncology pharmaceuticals to medical care providers in accordance with customer demand and requirements of the assigned route.

Prepares doses for shipment, prepares cases, wipes doses, and loads and unloads containers in keeping with the prescribed safety standards and Department of Transportation (DOT).

$1,000 New Hire Sign On Bonus!

Schedule

• 35 hours per week. This position typically operates Monday-Friday (7hr shifts) with start times ranging between 3am-8am
• Will also work in an on-call rotation approximately once every 12 weeks (Sundays), as well as participate in holiday schedule rotation.

This position is benefit eligible the first day of employment. This includes medical, dental, vision, Paid Time Off, education assistance, 401K and more!

Responsibilities

• Prepares and makes deliveries to customer accounts on assigned route using a company vehicle (non-cdl)
• Packages radiopharmaceutical medication for shipment, performs testing, and loads / unloads containers
• Uses a handheld tablet to scan customer orders for accuracy, obtain route stop information and navigation
• Processes packages returned from customer locations
• Maintains vehicles in proper working condition and may perform minor roadside repairs
• Performs general facility cleaning and other duties as required

Qualifications

• High School diploma, GED or equivalent, or equivalent work experience, preferred
• Must hold a valid driver's license and have a good driving record
• Minimum of 18 years of age due to driving of company owned vehicle
• Prior delivery driving experience a plus
• Ability to lift containers weighing up to 75 pounds
• Comfortable driving in all weather conditions during day or night hours
• Ability to sit, stand, be mobile and operate a vehicle for extended periods of time
• Strong customer service and communication skills
• Ability to work weekends / holidays as part of a rotation
• Ability to use computers and tablets

What is expected of you and others at this level

• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information / methods to work in assigned area
• Maintains appropriate licenses / training / certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined Standard Operating Procedures and / or scientific methods
• Adheres to all quality guidelines
• Works with moderate degree of supervision. Work typically involves regular review of output by work lead or supervisor
• Refers complex, unusual problems to supervisor

We support our veterans and will work with you during your military to civilian transition.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

• Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
• Field and re-direct incoming calls to the appropriate destination
• Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
• Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
• Process return authorizations and issue return labels for our customers
• Track and Trace customer orders to ensure delivery of products
• Assist our customers with web registrations and inquiries
• Process credit card payments for our customers
• Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
• Edit customer orders as requested by our customers or sales
• Other responsibilities as required to promote customer satisfaction
• High School Diploma, GED, or equivalent work experience, preferred
• 0-2 years of experience preferred
• Extensive phone communication experience, customer service environment experience, preferred
• Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook
• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works daily on routine assignments
• Follows correct processes outlined in the department procedures and guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

What Customer Service Operations contributes to Cardinal Health

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

Accountabilities

• Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
• Field and re-direct incoming calls to the appropriate destination
• Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
• Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
• Process return authorizations and issue return labels for our customers
• Track and Trace customer orders to ensure delivery of products
• Assist our customers with web registrations and inquiries
• Process credit card payments for our customers
• Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
• Edit customer orders as requested by our customers or sales
• Other responsibilities as required to promote customer satisfaction

Qualifications

• High School Diploma, GED, or equivalent work experience, preferred
• 0-2 years of experience preferred
• Extensive phone communication experience, customer service environment experience, preferred
• Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook

What is expected of you and others at this level

• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works daily on routine assignments
• Follows correct processes outlined in the department procedures and guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

• Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
• Field and re-direct incoming calls to the appropriate destination
• Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
• Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
• Process return authorizations and issue return labels for our customers
• Track and Trace customer orders to ensure delivery of products
• Assist our customers with web registrations and inquiries
• Process credit card payments for our customers
• Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
• Edit customer orders as requested by our customers or sales
• Other responsibilities as required to promote customer satisfaction
• High School Diploma, GED, or equivalent work experience, preferred
• 0-2 years of experience preferred
• Extensive phone communication experience, customer service environment experience, preferred
• Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook
• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works daily on routine assignments
• Follows correct processes outlined in the department procedures and guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

What Customer Service Operations contributes to Cardinal Health

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

Accountabilities

• Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
• Field and re-direct incoming calls to the appropriate destination
• Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
• Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
• Process return authorizations and issue return labels for our customers
• Track and Trace customer orders to ensure delivery of products
• Assist our customers with web registrations and inquiries
• Process credit card payments for our customers
• Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
• Edit customer orders as requested by our customers or sales
• Other responsibilities as required to promote customer satisfaction

Qualifications

• High School Diploma, GED, or equivalent work experience, preferred
• 0-2 years of experience preferred
• Extensive phone communication experience, customer service environment experience, preferred
• Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook

What is expected of you and others at this level

• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works daily on routine assignments
• Follows correct processes outlined in the department procedures and guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Schedule : Monday - Friday 10 : 30 AM - 7 : 00 PM ET / 9 : 30 AM - 6 : 00 PM CT

Customer Service Operations is responsible / a catalyst for providing proactive solutions, inquiry research / resolution, and root cause analysis.

Acting as liaisons for both internal and external customers, Customer Service Operations enhances the customer experience by leveraging inbound and outbound channels.

• Provide concise, quality customer service in a professional and courteous manner to both internal and external customer
• Field and re-direct incoming calls to the appropriate destination
• Review and respond to customer inquiries and requests via case management, phone, email, web & fax within department service levels
• Provide specialized knowledge and services to our customers with; return authorizations, order traces, complaint resolution, EDI customer setup / maintenance, company website assistance, and credit card inquiries and payments
• Process return authorizations and issue return labels for our customers
• Track and Trace customer orders to ensure delivery of products
• Assist our customers with web registrations and inquiries
• Process credit card payments for our customers
• Daily research and resolve customer complaints / issues assigned through Salesforce database, phone, email & web with minimal supervision
• Edit customer orders as requested by our customers or sales
• Other responsibilities as required to promote customer satisfaction
• High School Diploma, GED, or equivalent work experience, preferred
• 0-2 years of experience preferred
• Extensive phone communication experience, customer service environment experience, preferred
• Knowledge of Microsoft (MS) Office to include Word, Excel, and Outlook
• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works daily on routine assignments
• Follows correct processes outlined in the department procedures and guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Anticipated Salary : $15.00 / hr. - $19.58 / hr.

Bonus eligible : No

Benefits : Health insurance, 401k Contributions, Paid Time Off, Vacation, STD / LTD

LI-Remote

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.