Customer Service Specialist

Full-time

KeyStaff is hiring for a CS Specialist in Schertz, TX

HOURS : Mon Thur 8a 5p, Fri 8a 4p

Position Purpose :

The Customer Service Specialist is responsible for providing customer support to the sales organization, agents,

dealers, and direct accounts.

Essential Job Functions :

The Customer Service Specialist must be able to perform all of the following duties

and responsibilities with or without a reasonable accommodation.

Service inquiries from sales team members, agents, and dealerships on products, pricing and

agreements.

Be an extension of the sales force in making sales related contacts with dealerships and agents, as

well as, providing specific program information for sales visits / presentations.

Review all new contracts to ensure documents are complete / accurate and conduct appropriate

follow up.

  • Generate sales reports to sales, agents and national accounts monthly.
  • Work with various departments to receive and communicate status updates.
  • Manage time effectively, complete tasks and projects quickly with little to no guidance, think, plan,

and react with appropriate urgency to situations that require a quick turnaround, and take effective

action as needed.

Work collaboratively in a team environment and build effective working relationships inside and

outside of the group.

Education / Experience :

  • High school degree or GED required. (College preferred but not required.)
  • Preferably 3 years of experience in customer service.

In addition, a qualified applicant will have :

  • Customer service driven.
  • Strong verbal and written communication skills.
  • Detail oriented and can work under pressure of deadlines.
  • Strong, analytical, problem solving, and research skills.
  • Demonstrate organizational skills including the ability to prioritize and multi-task while producing

quality results.

  • Solid PC skills Excel, Word.
  • Ability to communicate effectively with others at all levels of the organization.
  • Ability to work independently and quickly, and as part of team to execute tasks.

KeyStaff, Inc. is an Equal Opportunity Employer. KeyStaff, Inc. provides equal employment opportunities without regard to race, color, religion, gender, national origin, age, disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.

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KeyStaff is hiring for a CS Specialist in Schertz, TX

HOURS : Mon Thur 8a 5p, Fri 8a 4p

Position Purpose :

The Customer Service Specialist is responsible for providing customer support to the sales organization, agents,

dealers, and direct accounts.

Essential Job Functions :

The Customer Service Specialist must be able to perform all of the following duties

and responsibilities with or without a reasonable accommodation.

Service inquiries from sales team members, agents, and dealerships on products, pricing and

agreements.

Be an extension of the sales force in making sales related contacts with dealerships and agents, as

well as, providing specific program information for sales visits / presentations.

Review all new contracts to ensure documents are complete / accurate and conduct appropriate

follow up.

  • Generate sales reports to sales, agents and national accounts monthly.
  • Work with various departments to receive and communicate status updates.
  • Manage time effectively, complete tasks and projects quickly with little to no guidance, think, plan,

and react with appropriate urgency to situations that require a quick turnaround, and take effective

action as needed.

Work collaboratively in a team environment and build effective working relationships inside and

outside of the group.

Education / Experience :

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  • Preferably 3 years of experience in customer service.

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  • Customer service driven.
  • Strong verbal and written communication skills.
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  • Strong, analytical, problem solving, and research skills.
  • Demonstrate organizational skills including the ability to prioritize and multi-task while producing

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  • Ability to communicate effectively with others at all levels of the organization.
  • Ability to work independently and quickly, and as part of team to execute tasks.

KeyStaff, Inc. is an Equal Opportunity Employer. KeyStaff, Inc. provides equal employment opportunities without regard to race, color, religion, gender, national origin, age, disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.

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KeyStaff is hiring for a CS Specialist in Schertz, TX

HOURS : Mon Thur 8a 5p, Fri 8a 4p

Position Purpose :

The Customer Service Specialist is responsible for providing customer support to the sales organization, agents,

dealers, and direct accounts.

Essential Job Functions :

The Customer Service Specialist must be able to perform all of the following duties

and responsibilities with or without a reasonable accommodation.

Service inquiries from sales team members, agents, and dealerships on products, pricing and

agreements.

Be an extension of the sales force in making sales related contacts with dealerships and agents, as

well as, providing specific program information for sales visits / presentations.

Review all new contracts to ensure documents are complete / accurate and conduct appropriate

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  • Generate sales reports to sales, agents and national accounts monthly.
  • Work with various departments to receive and communicate status updates.
  • Manage time effectively, complete tasks and projects quickly with little to no guidance, think, plan,

and react with appropriate urgency to situations that require a quick turnaround, and take effective

action as needed.

Work collaboratively in a team environment and build effective working relationships inside and

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  • Preferably 3 years of experience in customer service.

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  • Strong verbal and written communication skills.
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  • Demonstrate organizational skills including the ability to prioritize and multi-task while producing

quality results.

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  • Ability to communicate effectively with others at all levels of the organization.
  • Ability to work independently and quickly, and as part of team to execute tasks.

KeyStaff, Inc. is an Equal Opportunity Employer. KeyStaff, Inc. provides equal employment opportunities without regard to race, color, religion, gender, national origin, age, disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.

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About Conduent :

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

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Call Center Representative ( Onsite)

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  • Maintaining a thorough knowledge of the company and client programs, policies, and technology.
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Join a rapidly growing organization that can support your career goals

Apply Today!

Closing :

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form.

For those using Google Chrome or Mozilla Firefox please download the form first : click here to access or download the form .

You may also click here to access Conduent’s ADAAA Accommodation Policy .

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

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