Customer Service Support Coordinator - Hospitality

Full-time

Standard Textile Co., Inc

Equal Employment Opportunity / M / F / disability / protected veteran status

Standard Textile has been inspiring care, comfort, and change in our communities since 1940. While our business is creating innovative textiles, it's our purpose that guides the solutions we offer and drives how we treat our customers, our associates, and the impact we make in our communities.

We hold ourselves to a higher standard. A higher standard for why we exist, for how we create, and for what's next.

The Customer Service Support Coordinator will provide daily assistance to the Sales Support team in our Hospitality division.

What will you do?

  • Assist with providing copies of pick lists, bill of materials, invoices, and proof of deliveries to the team, sales consultants and customers as requested
  • Process customer Returned Goods Authorization requests and collaborate with cross functional personnel
  • Process embroidery orders
  • Coordinate with CSR's and follow current RDT ( Request Date Template ) processes / procedures and document dates and responses accordingly
  • Download and manage pricing portal purchase orders
  • Internal system Etex Management (initial setup, cleanup, and EDI Error Site corrections)
  • Assist with completion of paperwork for International orders
  • Provide order entry support and perform other duties as assigned

Qualifications include :

  • High school diploma or equivalent. Some college is preferred.
  • Excellent organization, follow-up, problem solving and time management skills
  • Ability to work independently and in a team environment
  • High attention to detail & ability to multi-task without sacrificing accuracy
  • Fantastic communication skills & proficient in English (verbal and written)
  • Working knowledge of Windows XP and Microsoft Office (Outlook, Word, Excel and PowerPoint)

Why Work at Standard Textile :

  • For the flexibility with a hybrid work schedule.
  • For the continuous growth opportunities.
  • For the total rewards including generous PTO bank, paid parental leave, a robust wellness program & much more!

Why join our team :

  • You Love Helping People Thrive!
  • You Have Great Ideas.
  • You Are Passionate About Your Future.

PM21

Standard Textile is proud to announce it has been selected as a 2021, 2022 & 2023 US Best Managed Company. Sponsored by Deloitte Private and The Wall Street Journal, the program recognizes outstanding U.

S. private companies and the achievements of their management teams.

Join us!

PI223915534

Apply Now

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Customer Service Support Coordinator - Hospitality

Standard Textile Co., Inc Cincinnati, OH
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Standard Textile Co., Inc

Equal Employment Opportunity / M / F / disability / protected veteran status

Standard Textile has been inspiring care, comfort, and change in our communities since 1940. While our business is creating innovative textiles, it's our purpose that guides the solutions we offer and drives how we treat our customers, our associates, and the impact we make in our communities.

We hold ourselves to a higher standard. A higher standard for why we exist, for how we create, and for what's next.

The Customer Service Support Coordinator will provide daily assistance to the Sales Support team in our Hospitality division.

What will you do?

  • Assist with providing copies of pick lists, bill of materials, invoices, and proof of deliveries to the team, sales consultants and customers as requested
  • Process customer Returned Goods Authorization requests and collaborate with cross functional personnel
  • Process embroidery orders
  • Coordinate with CSR's and follow current RDT ( Request Date Template ) processes / procedures and document dates and responses accordingly
  • Download and manage pricing portal purchase orders
  • Internal system Etex Management (initial setup, cleanup, and EDI Error Site corrections)
  • Assist with completion of paperwork for International orders
  • Provide order entry support and perform other duties as assigned

Qualifications include :

  • High school diploma or equivalent. Some college is preferred.
  • Excellent organization, follow-up, problem solving and time management skills
  • Ability to work independently and in a team environment
  • High attention to detail & ability to multi-task without sacrificing accuracy
  • Fantastic communication skills & proficient in English (verbal and written)
  • Working knowledge of Windows XP and Microsoft Office (Outlook, Word, Excel and PowerPoint)

Why Work at Standard Textile :

  • For the flexibility with a hybrid work schedule.
  • For the continuous growth opportunities.
  • For the total rewards including generous PTO bank, paid parental leave, a robust wellness program & much more!

Why join our team :

  • You Love Helping People Thrive!
  • You Have Great Ideas.
  • You Are Passionate About Your Future.

PM21

Standard Textile is proud to announce it has been selected as a 2021, 2022 & 2023 US Best Managed Company. Sponsored by Deloitte Private and The Wall Street Journal, the program recognizes outstanding U.

S. private companies and the achievements of their management teams.

Join us!

PI223915534

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Logan A / C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE.

For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A / C and Heat Services as their heating and air conditioning company of choice.

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We look forward to speaking with you about our career opportunities at Logan Services!

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