Call Center Supervisor

Full-time

Richard Heath & Associates, Inc. is seeking a dedicated and talented professional for the following opportunity in the San Diego or Los Angeles areas : Call Center Supervisor Full-time, non-exempt We are looking for a Call Center Supervisor for a state-wide weatherization program targeting underserved and disadvantaged communities.

They will be responsible for the coordination of the Call Center activities as they relate to supervision, reporting, scheduling, training, equipment / inventory management, call center performance, and quality of customer service.

They will assist the Program Manager with call scripting, call center operations, coordination of special projects and coaching and evaluation of the Call Center team. Ideal candidate will have :

  • High school diploma or equivalent
  • Three years of experience as a customer service representative
  • One year of experience supervising others
  • Preferred experience training staff and evaluating call center needs
  • Preferred experience with energy efficiency programs
  • Excellent customer service skills, the ability to work in a team environment and ability to handle difficult customers
  • Advanced knowledge and experience with Microsoft Office suite
  • Preferred Bi-lingual in English and Spanish

Pay Range : $23.00 - $26.00 per hour, DOE What you can expect from RHA :

  • Respectful, passionate and creative employee culture dedicated to improving the lives of others
  • A collaborative team who value each other and give you the tools and resources you need to succeed
  • Competitive paid time off to balance the demands of life
  • Secure, diverse successful company that is celebrating over 40 years in business
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Call Center Supervisor

RHA Los Angeles, CA
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Richard Heath & Associates, Inc. is seeking a dedicated and talented professional for the following opportunity in the San Diego or Los Angeles areas : Call Center Supervisor Full-time, non-exempt We are looking for a Call Center Supervisor for a state-wide weatherization program targeting underserved and disadvantaged communities.

They will be responsible for the coordination of the Call Center activities as they relate to supervision, reporting, scheduling, training, equipment / inventory management, call center performance, and quality of customer service.

They will assist the Program Manager with call scripting, call center operations, coordination of special projects and coaching and evaluation of the Call Center team. Ideal candidate will have :

  • High school diploma or equivalent
  • Three years of experience as a customer service representative
  • One year of experience supervising others
  • Preferred experience training staff and evaluating call center needs
  • Preferred experience with energy efficiency programs
  • Excellent customer service skills, the ability to work in a team environment and ability to handle difficult customers
  • Advanced knowledge and experience with Microsoft Office suite
  • Preferred Bi-lingual in English and Spanish

Pay Range : $23.00 - $26.00 per hour, DOE What you can expect from RHA :

  • Respectful, passionate and creative employee culture dedicated to improving the lives of others
  • A collaborative team who value each other and give you the tools and resources you need to succeed
  • Competitive paid time off to balance the demands of life
  • Secure, diverse successful company that is celebrating over 40 years in business
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Call Center Representative

Lithia & Driveway Los Angeles, CA
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Dealership : L0373 Keyes Lexus

L0373 Keyes Lexus

Keyes Service Center of Van Nuys - Now Hiring Call Center Representatives!

Located at Keyes Lexus Van Nuys

Have you been searching for an EXCITING Career that offers professional fulfilment and GROWTH opportunities?

Here's what we offer :

  • You can earn up to $24.25 per hour (base salary + performance bonuses + weekly / monthly spiffs)
  • Full-Time- Shifts we are looking for would be 8 : 00am 5 : 00pm & 8 : 30am 5 : 30pm
  • Paid training.
  • We have competitive benefits that include Medical, Dental, Vision, 401(k) & much more!
  • The opportunity to work with passionate and successful team members in an exciting and fun atmosphere.

Why is this position open :

Due to increased business, we continue to ramp up our Service BDC / Call Center personnel to help support over 9 local dealerships in the Van Nuys market

Requirements :

We’re looking for individuals who love working with the public and can easily deliver an empathetic & compassionate approach.

Candidates should possess strong written & verbal communication skills, love the thrill of being challenged to succeed, and enjoy working in a call center environment! This position requires individuals to be self-motivated, persistent, and able to perform at a fast pace. We do not cold call.

  • Previous call center and / or customer service experience 1 year required!
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Proven ability to provide clients with a first call resolution.
  • Ability to develop strong client relationships and adjust as needed for each customer.
  • Bilingual English / Spanish / Armenian A PLUS

The CA base hourly range for this full-time position is $16.04 to $28.00 and is a draw against individually earned commission and performance incentives.

The position is also eligible for bi-weekly commission + benefits. Our hourly ranges are determined by role, level, and location.

The range displayed on each job posting reflects the minimum and maximum hourly range for new hire rates for the position.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in CA role postings reflect the base rate only, and do not include bonus, equity, or benefits.

We offer best in class industry benefits :

  • Competitive pay
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  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.

We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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Customer Service Call Center Representative

REFINERY MAINTENANCE SERVICES Los Angeles, CA
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Job Description

This is a remote position.

Our customer service representative or CSR will act as a connection providing product / services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They’re tolerant empathetic and intensely communicative. They love to talk.

Customer service representatives can put themselves in their clients’ shoes and advocate for them when necessary. Customer feedback is priceless and our CSRs can gather it for us.

Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don’t have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

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Customer Service Representative Requirements

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Call Center Representative Requirements : High school diploma or equivalent. More education or experience may be preferred.

Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies.

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Strong time management and decision-making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

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Call Center Representative

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Make a difference today!

We're hiring PART-TIME / FULL-TIME CALL CENTER REPRESENTATIVES!

Are you an empathetic person who has a passion for helping others? Are you enthusiastic 'people-person'? Are you confident and adaptable person who can close the deal?

You're on luck! We are looking for exceptional call center representatives that can register new customers and provide memorable experience to our existing customers over the phone.

A Little About Us...

Waterworks Aquatics is a premier swims school with 43 locations across California and Colorado. We teach children ages 3 months through adult how to swim.

Our mission is to educate and motivate individuals to be safer and learn proper swimming technique.

Join Our Team! ... Here's Why :

  • Get paid well for doing something fun! Competitive compensation because we like to reward hard work.
  • Advancement opportunities. We are constantly looking for strong individuals to join our leadership team!
  • Flexible work schedules. We know you might have other time commitments like school or another job. We'll make it work.
  • Additional benefits. We offer our part-time employees a benefit package that includes dental, vision, disability, 401K and sick pay.
  • We also offer team appreciation days and other really cool events. And of course, free food throughout the year. Who doesn't like that?

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As a Call Center Representative, you will be the first point of contact for the majority of our families at Waterworks Aquatics.

You are entrusted with providing a warm and memorable experience to all of our customers. You will also be responsible for closing the deal by registering new families over the phone.

There will be NO cold calling required for this position. We interact with families who are already interested in our services.

Primary Responsibilities :

  • Ability to create relationships with new and existing families that lead to loyalty and customer retention.
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  • Encourage customers to purchase swim lesson packages by using a prepared script to reference important parts of what the company offers.
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General Qualifications :

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A Few Other Things We Look At :

  • People with a positive mindset who are fantastic team players.
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  • Individuals who are open to receiving feedback and are always willing to learn.
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Call Center Representative

kodomohealthcareer Los Angeles, CA
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We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.

The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller.

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Call Center Representative Requirements :

  • High school diploma or equivalent.
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Full-time
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