We embrace passionate Team Members who consistently display our values : United, Informative, Approachable, Caring and Transparent.

We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs.

We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!

The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to : phones, e-mail, web channels, mail, and facsimile.

Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit / card transactions, processing loan payments, providing basic online banking support, etc.

This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union.

MCC Rep I’s are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded.

This role’s focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members.

This means supporting the Credit Union goals and Core Values. They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.

Responsibilities :

• Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable. Provides basic member service transactions, with quality and accuracy.
• Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone.
• Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
• Performs various duties including but not limited to : Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA.

Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust.

Recommends other products and services as appropriate from having conversations that matter with members.

• Performs a wide variety of account maintenance including but not limited to : changes of address, name changes, adding / updating account set up, adding / updating joint owners, adding / updating beneficiaries, closing accounts, processing deceased accounts and notary services.
• Identifies and reports any suspicious behavior or suspected fraud activity.
• Completes all required training and compliance modules.
• Treats all co-workers and members with respect.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Maintains member and other sensitive information with confidentiality.
• Other related duties as assigned.

Qualifications :

• 1 year retail experience with a proven track record in meeting and or exceeding service and sales goals.
• Basic understanding of financial products and services
• Professional verbal skills and etiquette
• Competent computer knowledge and proficiency in Microsoft applications (Word, Outlook and Excel), remote signing and ability to work and operate a webcam
• Excellent follow up
• Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs
• Excellent Written skills (Email) Grammar and Spelling
• Member service and organizational skills
• Work well with other departments Team player
• Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
• Willingness to make a difference
• Personable and professional

Education :

High School Diploma or equivalent

Website : nuvisionfederal.com / careers

Pay scale by applicable geographic location :

• Alaska : $16.39 - $20.49
• Arizona : $14.35 - $17.94
• Florida : $13.58 - $16.97
• Nevada : $14.71 - $18.38
• Southern California : $17.50 - $19.70
• Texas : $13.79 - $17.24
• Washington : $16.82 - $21.02
• Wyoming : $13.58 - $16.97

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, job related training / education, etc.

California Employee Privacy Notice :

Covid-19 Precaution(s) :

• Remote Interview Process (some positions vary)
• In-Person Interview required for Front-Line Positions
• Social Distancing and Mask Guidelines in place

Other details

• Job Function Direct
• Pay Type Hourly
• Employment Indicator Replacement
• Telecommute % 100
• Required Education High School
• Alaska, USA
• Arizona, USA
• California, USA
• Florida, USA
• Kent, WA, USA
• Nevada, USA
• Texas, USA
• Wyoming, USA
• Virtual

Share this job :

Stellenbeschreibung

Job Description Summary This position is responsible for supervising the day-today plasma center operations and staff to ensure efficient plasma collections. Job Description

1 In compliance with Standard Operating Procedures (SOPs), supervise center operations daily activities. Provide clear and consistent instructions and directions, conduct meetings, and clearly communicate performance expectations.

May be required to perform tasks in work areas. Advise management of employee relation issues or escalated donor issues.

2 In conjunction with Group Leaders, facilitate donor movement throughout the center minimizing wait time and processing.

3 Ensure the center is staffed with adequate number of personnel to provide sufficient support based upon center size, structure and donor flow.

Monitor time card reporting procedures, attendance, and utilization of overtime.

4 Conduct error investigations and develop recommendations for process improvement.

5 Participate with management in conducting performance appraisals, providing performance feedback. With management review, document verbal and written coaching level corrective actions as needed.

Assist in maintaining up-to-date employee training files, checklists, and assist with performance evaluations and certification status.

6 May assist with the recruitment and selection of center operation staff.

7 Adhere to and promote compliance to company policies and procedures.

8 May assist with the development and implementation of marketing initiatives to increase donor retention.

9 Ensure accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.

10 Understand policies and procedures associated with hyper immune programs at the center if applicable.

11 Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.

May conduct routine internal procedures and documentation audits. Promote safety in all actions.

12 Maintain confidentiality of personnel, donor, and center information.

13 Will be cross-trained in all technical areas and other functions to meet the needs of the business.

14 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.

15 Perform other job-related duties as assigned.

Education

High school diploma or equivalency required

Bachelors Degree or equivalent combination of education and professional work experience preferred

Experience

Minimum 1 year supervisory, leadership experience responsible for overseeing the activities of others required

Working Conditions

physical & mental requirements)

Shares information with internal contacts with common desire to reach a solution

Ability to make decisions, which have moderate impact on immediate work unit.

Must be able to see and speak with customers and observe equipment operation.

Occasionally perform tasks while standing and walking up to 100% of time

Reach, bend, kneel and have high level of manual dexterity

Occasionally be required to lift and carry up to 25 pounds

Fast paced environment with frequent interruptions

Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens.

Required to wear Personal Protective Equipment while performing specific tasks or in certain areas

Required to work overtime and extended hours to support center operational needs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.

• CSL offers the following benefits for this full-time position, most are effective the first day of hire : Options for health care benefits, including choices of plans for medical and prescription drug, dental, and vision coverage;
• Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in CSLs 401(k) Savings Program;

Paid Time Off (PTO) for use in connection with vacations, illness, and other personal business; and paid observed holidays as designated by the Company.

About Us

Our Benefits

We encourage you to make your well-being a priority. Its important and so are you. Learn more about at CSL.

About CSL Plasma

CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives.

We are committed to our work because lives depend on us. Learn more about CSL Plasma.

We want CSL to reflect the world around us

As a global organisation with employees in 35+ countries, CSL embraces diversity, equity and inclusion. Learn more about Diversity, Equity & Inclusion at CSL.

Do work that matters at CSL Plasma!

Position : Call Center Representative Agent Work From Home - Part-Time Focus Group Participants Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

You must apply on our website to see if you qualify Compensation : $75-$150 (per 1 hour session) $300-$750 (multi-session studies) Job Requirements : Show up at least 10 minutes prior to discussion start time.

Participate by completing written and / or oral instructions. Complete written survey provided for each panel. MUST actually use products and / or services, if provided.

Then be ready to discuss PRIOR to meeting date. Qualifications : Must have either a smart phone with working camera or webcam on desktop / laptop.

Must have access to high speed internet Desire to fully participate in one or several of the given topics Ability to read, understand, and follow oral and written instructions.

Call Center Representative Agent experience is not necessary Job Benefits : Flexibility to take part in discussions online or in-person.

No commute needed if you choose to work from home remotely. No minimum hours. You can do this part-time or full-time Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.

You get to review and use new products or services before they are launched to the public. This position is perfect for anyone looking for temporary, part-time or full-time work.

The hours are flexible and no previous experience is needed. If you are call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Apply on our site to see if you qualify Powered by JazzHR

Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

Voted TOP WORKPLACE 2022 by the Orange County Register!

SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses and benefits in a FULLY REMOTE position.

Ready to join the best team members in the industry? Apply today!

Starting at $17.00 - $18.50 / hour depending on expereince + Bonus

Call Center Agent Job Summary - ARIZONA

The SmartStop Call Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions and taking payments.

Call Center Agents will make outbound calls to follow up on inquiries and rental reservations.

Essential Job Functions and Responsibilities

• Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
• Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
• Work with existing customers by answering questions, taking payments and resolving concerns.
• Make outbound calls to follow up on rental reservations.
• Meet personal / team qualitative and quantitative targets
• Perform duties assigned by Supervisor(s).

Qualifications

• Customer centric
• Sales driven with a can do attitude
• Good computer skills
• Excellent verbal, phone, and email communication
• Ability to build relationships, (both internal and external)
• Good problem solving abilities.
• Multi-tasking is a must
• Ability to work weekends

Benefits

• Monthly Bonus Incentive Plan
• Health insurance including medical, dental and vision
• Life and Disability Insurances
• Paid Time Off & Paid Holidays
• 401(k) matching
• Employee assistance program
• Referral program

Discounts

• Health & Fitness Partnerships
• Legal
• Entertainment
• Computers & Electronics

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in the US and Canada.

In addition, SmartStop was recently awarded Newsweek’s Best Customer Service 2021 & 2022 among Storage Center companies.

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion, and seek contributors from all backgrounds to join our dynamic team.

Lead Together!

Patient Service Representative for Carondelet Call Center

Job ID : 2305024937-1 Date posted : 05 / 14 / 2023 Facility : Tucson Physician Group Holdings Apply Now

Job Details

4000 sign on bonus for new hires!

Summary : A non-exempt medical office position responsible for front office processes in the physician practice

Essential Job Responsibilities :

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct;
• adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his / her specific job functions / responsibilities;

and reporting compliance issues / concerns in a timely and appropriate manner.

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.
• Additional responsibilities as needed.

Education : High school diploma / GED or equivalent working knowledge.

Experience : One year customer service experience, preferably in a hospital or physician office setting.

LI-KK1

2305024937

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify : http : / / www.uscis.gov / e-verify

Share

• LinkedIn (Opens in new tab)
• Facebook (Opens in new tab)
• Twitter (Opens in new tab)
• Email (Opens in new tab)

Sign up for Job Alerts

From roles that are right for you to new opportunities, we’ll keep you up to date with job openings and more. Select a category or location of interest below and click the add button.

First Name

Last Name

Email address

Interested In (visually hidden)

Category

Location

Selected Job Alerts

Finance / Accounting, Tucson, Arizona, United StatesRemove

Confirm Email

By submitting your information, you acknowledge that you have read our privacy policy (this content opens in new window) and consent to receive email communication from Tenet Healthcare.

Jobs for You

• Controller Full Time Days Job ID : 2305024800-1 Date posted : 06 / 08 / 2023 Facility : Carondelet St. Marys Hospital
• Patient Service Representative for Carondelet S Admin Job ID : 2305005686-6 Date posted : 05 / 31 / 2023 Facility : Tucson Physician Group Holdings
• Patient Service Representative for Carondelet Cardio East Job ID : 2305020727-2 Date posted : 04 / 11 / 2023 Facility : Tucson Physician Group Holdings

Related Content

Programs & Benefits

Being a community built on care means taking care of ourselves and our families. We are pleased to offer employees a comprehensive and competitive benefits package.

Our Values Are Why We Serve

When it comes to finding the best healthcare professionals, we look for individuals who are driven by a higher calling.

Our Culture

We all believe in and abide by a set of values that further our mission and build cohesion among teams.

Tenet - A Community

Built on Care.

Across the country, the Tenet family includes 110,000 employees working in more than 65 hospitals and over 475 outpatient centers.

We’re all focused on delivering the right care in the right place at the right time.

At Tenet, the impact of our work spreads far and deep across the many dimensions of healthcare that we touch. Every day, our employees and physicians foster a compassionate environment for care and healing in the communities we serve.

We take pride in what we do, we are passionate about our chosen path, and we take seriously the true privilege we have in serving others as a Community Built on Care.

Learn About Opportunities Across Tenet