Job Description Summary

Job Description Summary

The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel.

The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service.

Job Description

Job Description

The Bartender sets the tone for Sonesta’s mission of Wowing our guests with Amazing Moments. The role’s primary responsibility is to welcome guests, take orders, prepare and serve food and beverages items to guests in a friendly, courteous and timely manner in accordance with quality standards.

The Bartender must maintain supplies and follow established cleanliness and sanitation guidelines.

The ideal candidate has a passion for hospitality and providing exceptional guest service.

Additional Job Description

Work Environment

• Must be able work in a fast-paced environment.
• Majority of work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.

Physical Demands

• Must be able work in a fast-paced environment.
• Majority of work takes place indoors.
• Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.

Expected Hours of Work

• Must be flexible to work variable days of the week to include weekends and holidays.
• Must be flexible to work variable shifts (days, nights, overnights).
• Ten to twelve hour shifts sometimes required.

Education and Experience

• Experience as a Bartender required, preferably in a high-volume bar.
• Experience with computerized cash registers preferred.
• High school diploma or General Education Degree (GED) preferred.

Principle duties and responsibilities (Essential Functions) include :

• Greet, welcome, and interact with guests in a warm and friendly manner.
• Take orders, prepare drinks according to recipes and serve all food and beverage requests in the bar.
• Demonstrate complete knowledge of the food and beverage menu.
• Prepare the bar for service by ensuring bar supplies, garnishes, utensils are properly set up in accordance with quality standards.
• Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
• Adhere to all cash handling and credit card policies and procedures. Ensure that all drink orders from servers are accurately rung into the P.O.S. system.
• Clean and reset bartop and tables immediately after guests depart.
• Complete all closing duties and reports as assigned.
• Secure all liquors, beers, wines, coolers, cabinets and storage areas.
• Adhere to established safety and sanitation guidelines.
• Adhere to uniform and grooming standards.
• Perform other duties or projects as requested by management.

Qualifications and Skills

• Excellent organizational skills and attention to detail.
• Able to work quickly without compromising quality.
• Ability to work with minimal supervision and maintain a high level of performance.
• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Must be able to stand and exert fast-paced mobility for entire shift.
• Ability to work cohesively with co-workers as part of a team.
• Food handlers and TIPS certificates required.
• Previous front facing guest service experience required.
• Must read, write and speak the English language fluently.
• Ensure overall guest satisfaction.

WHO WE ARE

We are an organization made up of people, thoughts and ideas all working towards fulfilling our simple mission :

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed.

Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

This job description is subject to change at any time.

Additional Job Description

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families.

We offer a variety of benefits to our employees including :

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

Bartenders

Downtown. Great bar environment. Great tips and fun staff! Some experience helpful, willing to train people with great attitudes!

We look for people with positive attitudes and outgoing personalities. We are right across the street from the Fiserv Forum and we are busy all year round!

Some experience is necessary, but positive personality and willingness to learn is most important. Knowledge of craft beers and cocktails is a focus and high-volume experience is preferred.

General Duties :

• Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
• Taking beverage orders from customers or wait staff and serving drinks as requested
• Satisfying patron requests in a timely manner
• Assessing customer preferences and making drink recommendations
• Providing a positive and friendly guest experience by interacting with patrons
• Collecting money for drinks served and providing change as needed
• Checking identification to verify legal age requirements for all customers
• Balancing cash receipts
• Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
• Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
• Organizing the bar area to streamline drink preparation and inventory
• Slicing, pitting, and preparing fruit garnishes for drinks
• Complying with all food and beverage regulations

Skills and Qualifications :

• Training or Experience with Bartending
• Extensive Knowledge of Drink Mixing and Garnishing
• Strong Communication Skills
• Positive Attitude
• Personable demeanor
• Multitasking, Attention to Detail
• Organization
• Ability to Stand for Long Periods
• Strong Observational Skills
• Conflict Resolution
• Computer Literacy

Bartenders

Downtown. Great bar environment. Great tips and fun staff! Some experience helpful, willing to train people with great attitudes!

We look for people with positive attitudes and outgoing personalities. We are right across the street from the Fiserv Forum and we are busy all year round!

Some experience is necessary, but positive personality and willingness to learn is most important. Knowledge of craft beers and cocktails is a focus and high-volume experience is preferred.

General Duties :

• Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
• Taking beverage orders from customers or wait staff and serving drinks as requested
• Satisfying patron requests in a timely manner
• Assessing customer preferences and making drink recommendations
• Providing a positive and friendly guest experience by interacting with patrons
• Collecting money for drinks served and providing change as needed
• Checking identification to verify legal age requirements for all customers
• Balancing cash receipts
• Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
• Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
• Organizing the bar area to streamline drink preparation and inventory
• Slicing, pitting, and preparing fruit garnishes for drinks
• Complying with all food and beverage regulations

Skills and Qualifications :

• Training or Experience with Bartending
• Extensive Knowledge of Drink Mixing and Garnishing
• Strong Communication Skills
• Positive Attitude
• Personable demeanor
• Multitasking, Attention to Detail
• Organization
• Ability to Stand for Long Periods
• Strong Observational Skills
• Conflict Resolution
• Computer Literacy

Bartenders

Downtown. Great bar environment. Great tips and fun staff! Some experience helpful, willing to train people with great attitudes!

We look for people with positive attitudes and outgoing personalities. We are right across the street from the Fiserv Forum and we are busy all year round!

Some experience is necessary, but positive personality and willingness to learn is most important. Knowledge of craft beers and cocktails is a focus and high-volume experience is preferred.

General Duties :

• Mixing beverages using an extensive range of ingredients including liquor, bitters, soda, water, sugar, and fruits
• Taking beverage orders from customers or wait staff and serving drinks as requested
• Satisfying patron requests in a timely manner
• Assessing customer preferences and making drink recommendations
• Providing a positive and friendly guest experience by interacting with patrons
• Collecting money for drinks served and providing change as needed
• Checking identification to verify legal age requirements for all customers
• Balancing cash receipts
• Keeping a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, and other accessories
• Cleaning the bar, tables, chairs, and work area to maintain a sanitary environment
• Organizing the bar area to streamline drink preparation and inventory
• Slicing, pitting, and preparing fruit garnishes for drinks
• Complying with all food and beverage regulations

Skills and Qualifications :

• Training or Experience with Bartending
• Extensive Knowledge of Drink Mixing and Garnishing
• Strong Communication Skills
• Positive Attitude
• Personable demeanor
• Multitasking, Attention to Detail
• Organization
• Ability to Stand for Long Periods
• Strong Observational Skills
• Conflict Resolution
• Computer Literacy

Glorioso’s Italian Market is a 77-year-old, well-established family Italian grocery store located on the lower East Side of Milwaukee, Wisconsin.

The store is primarily an Italian Grocery and Delicatessen with a reputation for Italian and Specialty Foods that reaches from coast to coast.

The store includes Milwaukee's #1 delicatessen, prepared fresh-to-go foods, catering, coffee service, bakery, cheese, wine, and spirits.

State of Wisconsin "Family Business of the Year" Recipient

Annual winners for Best in Milwaukee in an unprecedented four categories : Best Deli, Best Ethnic Grocery Store, Best Specialty Grocery Store, and Best Gelato from the Shepard Express.

We also have won Best Of awards from Milwaukee Magazine and On Milwaukee.

Glorioso's Appetito / Sage Harvest is an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.

Appetito / Sage Harvest will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.

This job description represents a job summary, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

The job holder's responsibilities, tasks, and duties might differ from those outlined in the job description, and other duties, as assigned, may be part of the job.

This job description Is not an employment agreement or contract. Glorioso’s Appetito / Sage Harvest has the exclusive right to alter this job description at any time without notice.

The Appetito / Sage Harvest Bartender will contribute to the success of Appetito / Sage Harvest by engaging and serving customers during culinary classes and private events.

We seek someone with excellent communication skills and a friendly personality to support the Culinary and Events team. The bartender reports to the Appetito / Sage Harvest Manager.

• Verify identification and age requirements of customers
• Mix traditional and creative cocktails
• Process payment from customers
• Clean glasses and bar utensils
• Ensure that the bar is wiped down and kept tidy throughout the shift
• Make suggestions based on customer tastes and preferences
• Record and balance cash receipts and prepare cash deposits
• Open and maintain tabs throughout their shift
• Build a rapport with regular customers to create a positive atmosphere
• Come to work prepared and energized upon arrival
• Complete the bar checklist before and after class
• Stock the bar with necessary produce and other ingredients before the bar opening
• Greet customers with enthusiasm and a smile when they approach the bar
• Have a sound understanding of each cocktail, beer, wine, and liquor offered at Appetito / Sage Harvest
• Familiarity and communication of the Glorioso’s story and background behind Appetito & Sage Harvest
• Strong communication skills with management and staff
• Communicate with beverage reps, customers, and Glorioso’s Italian Market beverage department manager
• Place wine, beer, and spirit orders on time each week
• Consistently measure cocktail ingredients and wine pours for customers
• Assist in clearing tables and glasses when customers are finished eating after cooking classes and private events
• Assist in washing dishes, glassware in particular, during and after cooking classes and private events
• Aid kitchen assistants and chefs as needed
• Accurately record time worked

Essential Functions

• Ability to communicate verbally and work cooperatively with team members and customers.
• Ability to remain stationary for up to 3 hours at a time.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to demonstrate, retrieve and / or replenish merchandise and / or equipment.
• Ability to work a varied schedule including nights and weekends, as business dictates.
• Ability to operate a computer, POS system, keyboards, merchandise scanners, and mouse to accomplish work.
• Regular and predictable attendance.
• Ability to lift and / or move merchandise and / or equipment weighing up to 35 lbs.
• Valid Bartender license (preferred or able to obtain immediately).
• Must be at least 21 years old.
• Customer service experience.