Concierge
JOB SUMMARY
Responsible for the care and comfort of customers, providing a unique customer experience based off individual preferences.
Serves as the customer’s on-site resource for hotel, transportation, meal reservations and additional requests from the customer prior to and during their visit.
Welcomes visitors, employees and customers and directs them to the proper contact. The Concierge engages in numerous face-to-face, telephonic and written exchanges throughout the course of their responsibilities.
The anticipated effect is to help nurture a strong desire in the customer to return to the Textron Aviation Service facility.
The concierge is a key liaison-building asset to management and enlightens management of concerns, trends and insight gained through customer interactions.
JOB RESPONSIBILITIES :
I.Ensure Customer Business Center is clean, organized, and equipment is presentable in customer accessible areas
II.Provide strong customer coordination to ensure excellent service to all customers.
III.Follows proper phone procedures and etiquette, no cold transfers.
IV.Ensure refreshment area is clean and stocked
V.Greet customers in a friendly and consistent manner
VI.Provide customers with assigned work spaces and internet access information, as requested
VII.Provide customer assistance in obtaining reservations for transportation, lodging, meals etc. and negotiate corporate discounted rates.
VIII.Offer information on local attractions, restaurants, and events in the area
IX.Oversees utilization of courtesy car, per approved standard operating procedure
X.Ensures all visitors sign in and wear corporate approved visitor badge
XI.Flight tracking duties via FlightAware FBO Toolbox; to include but not limited to inbound and departing customers.
XII.Continuously maintain Salesforce customer preferences data, survey and input
XIII.Proactively update and maintain visitor log input in customer preference data base, currently View, with input from Customer Service Representative’s for each departing customer
XIV.Create / cancel single and multi-line purchase orders, including the need to add recover fees (i.e. Paint Supplies, Travel Expenses, Pilot Fees...)
XV.Process SAO requests and scanned document files from IOS
XVI. Process internal payments with billing to management and external payments (CHASE)
Qualifications
EDUCATION :
High school diploma or equivalent.
EXPERIENCE :
Minimum 1 year customer service or relative administrative experience required.
QUALIFICATIONS :
- Proficient in use of standard office equipment and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
- Experience with multiline telephone
- Excellent communication skills verbal and written.
- Professional demeanor and ability to accept instructions and directions.
- Customer relations and interpersonal skills.
- Must be able to obtain and maintain an airport security badge through the local airport authority, if applicable.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Related Jobs
Concierge
JOB SUMMARY
Responsible for the care and comfort of customers, providing a unique customer experience based off individual preferences.
Serves as the customer’s on-site resource for hotel, transportation, meal reservations and additional requests from the customer prior to and during their visit.
Welcomes visitors, employees and customers and directs them to the proper contact. The Concierge engages in numerous face-to-face, telephonic and written exchanges throughout the course of their responsibilities.
The anticipated effect is to help nurture a strong desire in the customer to return to the Textron Aviation Service facility.
The concierge is a key liaison-building asset to management and enlightens management of concerns, trends and insight gained through customer interactions.
JOB RESPONSIBILITIES :
I.Ensure Customer Business Center is clean, organized, and equipment is presentable in customer accessible areas
II.Provide strong customer coordination to ensure excellent service to all customers.
III.Follows proper phone procedures and etiquette, no cold transfers.
IV.Ensure refreshment area is clean and stocked
V.Greet customers in a friendly and consistent manner
VI.Provide customers with assigned work spaces and internet access information, as requested
VII.Provide customer assistance in obtaining reservations for transportation, lodging, meals etc. and negotiate corporate discounted rates.
VIII.Offer information on local attractions, restaurants, and events in the area
IX.Oversees utilization of courtesy car, per approved standard operating procedure
X.Ensures all visitors sign in and wear corporate approved visitor badge
XI.Flight tracking duties via FlightAware FBO Toolbox; to include but not limited to inbound and departing customers.
XII.Continuously maintain Salesforce customer preferences data, survey and input
XIII.Proactively update and maintain visitor log input in customer preference data base, currently View, with input from Customer Service Representative’s for each departing customer
XIV.Create / cancel single and multi-line purchase orders, including the need to add recover fees (i.e. Paint Supplies, Travel Expenses, Pilot Fees...)
XV.Process SAO requests and scanned document files from IOS
XVI. Process internal payments with billing to management and external payments (CHASE)
Qualifications
EDUCATION :
High school diploma or equivalent.
EXPERIENCE :
Minimum 1 year customer service or relative administrative experience required.
QUALIFICATIONS :
- Proficient in use of standard office equipment and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
- Experience with multiline telephone
- Excellent communication skills verbal and written.
- Professional demeanor and ability to accept instructions and directions.
- Customer relations and interpersonal skills.
- Must be able to obtain and maintain an airport security badge through the local airport authority, if applicable.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Accounting Manager - Aviation
We are a leading Aviation company looking for an Accounting Manager to join our growing team!
This position is located in Sunny Florida and we will relocate the right candidate!
Our Accounting Manager will oversee all accounting functions including; cost accounting, labor, forecasting, budgeting, and financial reporting.
What you need for Accounting Manager role :
- 3+ years experience as Accounting Manager or Sr. Accountant
- experience in aviation or airline industry
- experience with Financial Modeling and Auditing a plus
- experience with Corridor Aviation Maintenance Software
- SAP experience preferred
- Bachelor's Degree, MBA or CPA preferred
Benefits for Accounting Manager role :
- Competitive Compensation package
- Full Health Benefits; Health, Dental, Vision, Life
- 401k plan w / matching
- Relocation assistance
- Excellent opportunity to grow with an Industry Leader!
So if you are a Accounting Manager with Corridor experience looking for a NewGig, apply today!
Accounting Manager - Aviation
We are a leading Aviation company looking for an Accounting Manager to join our growing team!
This position is located in Sunny Florida and we will relocate the right candidate!
Our Accounting Manager will oversee all accounting functions including; cost accounting, labor, forecasting, budgeting, and financial reporting.
What you need for Accounting Manager role :
- 3+ years experience as Accounting Manager or Sr. Accountant
- experience in aviation or airline industry
- experience with Financial Modeling and Auditing a plus
- experience with Corridor Aviation Maintenance Software
- SAP experience preferred
- Bachelor's Degree, MBA or CPA preferred
Benefits for Accounting Manager role :
- Competitive Compensation package
- Full Health Benefits; Health, Dental, Vision, Life
- 401k plan w / matching
- Relocation assistance
- Excellent opportunity to grow with an Industry Leader!
So if you are a Accounting Manager with Corridor experience looking for a NewGig, apply today!
Underwriter - Aviation Based - Remote
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to (accommodation requests only;
other inquiries won't receive a response).
Regular or Temporary :
Regular
Language Fluency : English (Required)
Work Shift :
1st shift (United States of America)
Please review the following job description :
Underwrites new and renewal business, approves policy changes, maintain workload, and controls written business up to and including the time of binding according to Company guidelines and established procedures.
Provides leadership to a production / underwriting team. Provides high quality professional service to Agents and Companies.
Description of duties & responsibilities :
Review & issue new business policies and rate & issue renewals and premium bearing endorsements utilizing insurance carrier rating system and adhering to service guidelines for same.
Gather appropriate rating and underwriting information from various industry standard sources.
Review, input and underwrite new business quotes within office authority for retail agents.
Maintain systems within CRC and carrier partner
Process, rate & email quotations for endorsements & renewals as requested for retail agents.
Follow designated authority and refer items beyond authority to carrier partner
Use AIM & ImageRight for appropriate file documentation.
Respond to all retail agent requests in a prompt, courteous, and efficient manner.
Maintain and utilize renewal expiration lists.
Perform other specific duties as requested by Program Manager
Pursue a program of personal and professional development
Minimum education required : prefer some college education
Minimum work experience required : 2-5 years
Special skills required
2-5 years experience in the underwriting / insurance industry
Prefer at least some college level education
Licensed CSR / AGENT
Rating / underwriting background with an insurance carrier preferred
Strong organizational, analytical, and problem-solving skills
Strong multi-tasking skills & flexibility skills
Team player with emphasis on building relationships with internal / external customers
Effective communication skills
Proficient in Microsoft Office Products
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation : All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.
For more details on Truist’s generous benefit plans, please visit . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and / or a deferred compensation plan.
As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law.
CRC is a Drug Free Workplace.
Senior Aviation Planner
Responsibilities
in the role include but are not limited to :
- Performing planning activities as part of a larger planning team
- Working collaboratively with engineering teams to support design projects
- Participating in and directing the production of high-quality exhibits and documents to communicate the results of the planning study elements
- Leading / managing planning projects and working closely with our clients
- Contributing significantly to the overall success of the team and the team’s projects
- Pursuing certifications (AICP, AAAE CM, PMP), as appropriate
This is a great opportunity to make a meaningful contribution to a growing team in a supportive, fast paced environment.
With over 140 dedicated aviation staff members and more than 60 years of experience, Garver's Aviation team offers an opportunity for mentorship, career development and diverse project exposure.
Requirements
- Bachelor's degree in aviation management, aeronautical science, planning, engineering, or a related field
- Technical expertise in standard airport planning procedures and approaches.
- Knowledge of FARs, FAA Advisory Circulars, and FAA orders that apply to airport planning
- Proficient in tabulation, data management, software, and publication programs used for airport planning
Preferences
- Previous experience in the FAA Southern Region
- At least 2 years of experience in a consulting firm environment
- At least 2 years of experience working with FAA ADIP
Grow With Us
Garver offers its employees programs such as company-paid professional memberships, company support for industry licenses and continuing education opportunities that foster a progressive atmosphere.
Garver provides the tools, resources, and environment to develop leaders, stimulate ideas, and accomplish projects. By offering highly competitive salary packages, attractive benefits, and a comprehensive wellness program;
Garver walks the talk when it comes to work-life balance.
Founded in 1919, Garver is an employee-owned multidisciplined engineering, planning, and environmental services firm with more than 1,000 employees across the United States.
Offering a wide range of services focused on aviation, construction, facilities, federal, survey, transportation, water, and wastewater, Garver sits in the top 125 of the Engineering News-Record's prestigious Top 500 Design Firms list and is consistently recognized as a best firm to work for.