Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions.

These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers.

It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes;

we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession.

Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes.

AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

The Aerospace claims team is a global unit providing comprehensive claims service for manufacturers, airlines, airports and general aviation clients.

About the role

Reporting to the Head of North America (NA) Aerospace Claims, the Airline & Severe Loss Claim Manager is a key leadership position responsible for the proactive management of all aspects of the NA Aerospace Airline & Severe Loss Claim proposition.

In this role, you will serve as the lead technical referral point for NA Aerospace Airline & Severe Loss Claim team members, and will collaborate with NA Aerospace and Specialty leadership, NA and Global Aerospace underwriting business leads and stakeholders to deliver a consistent, efficient and customer centric NA Aerospace claim proposition.

What you need to know :

• Provide strong technical Aerospace claim leadership aimed at ensuring the best possible loss outcomes through Total Cost of Claim management and initiatives
• Work closely with the Head of NA Aerospace Claims to ensure appropriate resource levels and skill sets to support the NA Aerospace claim portfolio
• Establish and maintain strong relationships with Aerospace underwriting, actuaries, finance, reinsurance and other stakeholders
• Develop and maintain relationships with Global, Regional, and local Aerospace customers and brokers
• Identify and report NA Aerospace claim trends, lessons learned and risk management opportunities to Aerospace stakeholders

What we’re looking for :

• Proven leadership and personnel management skills
• Demonstrated an established reputation in Aerospace Insurance claim management amongst stakeholders, customers and brokers
• Extensive Aerospace major loss and litigation claim management experience
• Highly collaborative approach across functions and geographies
• Ability to manage and influence team and stakeholders across North America
• Strong technical Aerospace claim capability to manage and oversee AIG’s NA Airline and Severe Loss Claim portfolio

LI-AIG

A look at our Benefits

We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing.

We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers.

We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Job Details

Description

At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care.

We strive to be the first choice in vacation travel, enriching lives and uniting the world.

Grow your career as an Airline System Coordinator within ALG Vacations , one of our 14 industry-leading brands. In this role you will issue tickets and process exchanges across all ALG brands according to airline contracts and policies.

This role will monitor emails and queues to research and resolve escalated issues for scheduled air and exclusive vacation risk flights.

This assistance includes interacting directly with internal staff via email and airlines through outbound calls and emails.

This role will also provide support to internal team members who need assistance with maneuvering through the GDS airline systems.

The role will require proficient work in the airline computer system to process air changes and the ALG reservation system as well as working directly with the airline partners to confirm changes as needed.

The team member will perform these functions in adherence to company guidelines and upholding revenue expectations while showing compassion for our customer’s situation and working to ensure their satisfaction in a resolution.

A successful Airline System Coordinator will :

• Answer emails regarding escalated air situations which may require reaching out to the airline for resolution
• Utilize all airline computer systems to review PNR’s, issue tickets, process exchanges, voids and refunds and work queues
• Utilize ALG reservation system to enter comments and send confirmations of changes
• Process insurance recovery ticketing
• Maintain informational sheets for airline processes and contracts
• Inform Supervisors of issues impacting delivery of end-to-end service
• Provide feedback to Supervisors on escalation issues or feedback on system errors
• Run and work reports on exceptions or failures
• Utilize Microsoft Teams, Zendesk, other tools for communication, policies and problem solving
• Maintain informational sheets for airline processes and other tracking sheets as needed
• Handle escalated risk block issues
• Meet established metrics
• Work with other departments as needed to resolve issues
• Additional duties as assigned

A successful Airline System Coordinator will have :

• High school diploma or general education degree (GED); and at least one year related experience and / or training; or equivalent combination of education and experience
• Experience with an airline system preferred
• Knowledge of MS office
• Experience with internal reservation systems a plus
• Strong understanding of customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
• Ability to problem solve including identifying the issue and reviewing related information to develop and evaluate options
• Ability to work independently and as part of a team
• Detail oriented
• Judgement and decision-making considering the relative costs and benefits of potential actions to choose the most appropriate one
• Superior communication skills, both verbal and written

As North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands.

Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home.

ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprising :

Vacations : The largest seller of vacation packages and charter flights in the U.S. for travel to Mexico and the Caribbean, moving approximately 3.

2 million passengers annually through well-established vacation brands

• Resort Brand Management : Management of 5-star and 4-star luxury resorts
• Destination Management Services : Best-in-class destination management services provided by Hyatt Inclusive Collection and Worldstar®
• Loyalty Program : Exclusive loyalty program Unlimited Vacation Club®
• Technology Solutions : Innovative technology solutions provider Trisept Solutions®, connecting over 88,000 travel agents with leading travel suppliers.

To learn more about the Apple Leisure Group advantage, visit appleleisuregroup.

About VACATIONS

The # 1 vacation brand in the world for packages to Mexico and Dominican Republic, offers the convenience of one-stop shopping.

Apple Vacations® clients have access to flight, hotel, and transfers they can also choose an all-inclusive resort where meals, drinks, and more are included - all for one affordable price.

Our Values

At ALG, we call our employees Colleagues, because we are more than just employees. We care for people so they can be at their best, we provide a world of understanding and care, and we deliver distinctive experiences for our guests.

Our Values, by which we operate :

Empathy

• Integrity
• Respect
• Inclusion
• Experimentation
• Well Being

ALG’s Commitment to Diversity & Inclusion

Living our purpose of caring for people so they can be their best means that we are committed to a workplace culture grounded in diversity and inclusion where Colleagues feel welcome and encouraged to fully participate in the organization.

With the value of INCLUSION, we respect all the ways our Colleagues are individually unique and foster creativity and engagement in respectful environments.

Benefits at a Glance

We offer competitive salaries and a comprehensive benefit package to our U.S. based employees :

• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short & Long Term Disability
• Paid Parental Leave
• Corporate Wellness Program
• Travel Discounts & Deals
• Paid Time Off & Holidays
• 401(k) Plan with Company Match

We are proud to be an EEO / AA employer M / F / D / V. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

DFW AIRLINE CLUB COOK- UNITED CLUB

• Job Locations : US-TX-DFW AIRPORT
• System ID 684905
• Category Food Service
• Employment Status Full-Time
• Unit Name UNITED CLUB DFW PER PAX
• Unit Contact Eve Williams - [email protected]
• Target Hourly Rate $16.00
• Unit Description :
• Location : Dallas / Fort Worth International Airport
• SHIFTS ARE SUBJECT TO CHANGE BASED ON OPERATIONAL NEEDS

In order to work at the Dallas / Fort Worth International Airport, the successful applicant must :

• Complete and pass DFW’s TSA badging process.
• Obtain a valid DFW Security ID / Badge.

Position Summary :

• The Cook I will accurately and efficiently prepare, portion, cook, and present a variety of hot and / or cold food items for various meal periods : including Breakfast, Lunch, Dinner, and Special / Catered Events.
• The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position.
• These responsibilities may differ among accounts, depending on business necessities and client requirements.

General Responsibilities :

• Prepares and cooks to order foods that may require short preparation time.
• May prepare food and serve customers at an a la carte and may operate a grill station.
• Prepares food in accordance with current applicable federal, state, and corporate standards, guidelines, and regulations to ensure high-quality food service is provided.
• Reads food order or receives verbal instructions on food required by patron, and prepares and cooks food according to instructions.
• Provides the highest quality of service to customers at all times.
• Follows basic recipes and / or product directions for preparing, seasoning, cooking, tasting, carving, and serving soups, meats, vegetables, desserts and other foodstuffs for consumption in eating establishments.
• Prepares foods under direct supervision or instruction by operating a variety of kitchen equipment to measure and mix ingredients, washing, peeling, cutting and shredding fruits and vegetables, and trimming and cutting meat, poultry or fish for culinary use.
• Tastes products, reads menus, estimates food requirements, checks production, and keeps records in order to accurately plan production requirements and requisition supplies and equipment.
• May clean and sanitize work stations and equipment and must follow all Sodexo, client, and regulatory rules and procedures.
• Attends all allergy and foodborne illness in-service training.
• Complies with all Sodexo HACCP policies and procedures.
• Reports all accidents and injuries in a timely manner.
• Complies with all company safety and risk management policies and procedures.
• Participates in regular safety meetings, safety training, and hazard assessments.
• Attends training programs (classroom and virtual) as designated.
• May receive inventory, move and lift foodstuffs and supplies and prepare meals for customers requiring special diets.
• May produce some batch goods using basic cooking techniques.
• May perform other duties and responsibilities as assigned.

Qualifications & Requirements :

• Willingness to be open to learning and growing.
• Maturity of judgment and behavior.
• Maintains high standards for work areas and appearance.
• Maintains a positive attitude.
• Ability to work a flexible schedule is helpful.
• Must comply with any dress code requirements.
• Must be able to work nights, weekends and some holidays.
• Attends work and shows up for scheduled shifts on time with satisfactory regularity.

Experience / Knowledge :

• High School diploma, GED, or equivalent.
• 0 to 2 years of related work experience.
• Knowledge of basic operation of equipment and cash-handling procedures preferred.

Skills / Aptitude :

• Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
• Ability to maintain a positive attitude.
• Ability to communicate with co-workers and other departments with professionalism and respect.
• Maintains a professional relationship with all coworkers, vendor representatives, supervisors, managers, customers, and client representatives.
• Ability to use a computer.
• Good working knowledge of food preparation.
• Requires familiarity with kitchen equipment.
• Must be able to read and follow a recipe unsupervised

Physical Requirements :

• Close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus, with or without corrective lenses.
• Significant walking or other means of mobility.
• Ability to work in a standing position for long periods of time (up to 8 hours).
• Ability to reach, bend, stoop, push and / or pull, and frequently lift up to 35 pounds and occasionally lift / move 40 pounds.

Working Conditions (may add additional conditions specific to defined work location) :

• Generally in an indoor setting; however, may supervise outside activities and events.
• Varying schedule to include evenings, holidays, weekends and extended hours as business dictates.
• While performing the duties of this job, the employee is primarily in a controlled, temperate environment; however, may be exposed to heat / cold during support of outside activities.
• The noise level in the work environment is usually moderate to loud.

Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.

GAT Airline Ground Support is seeking dynamic, dependable, and motivated individuals to join our team at the Minneapolis-St. Paul Airport!

The position requires no prior experience and offers :

• Pay starts at $16.00 per hour.
• Daily Pay.
• Company-provided Uniforms. (Winter Gear Included)
• Opportunities for advancement into leadership and many other positions.

Job Summary :

Airport Ramp Agents load and unload customer bags, operate ground service equipment, coordinate the servicing of arriving and departing aircraft, prepare aircraft cabins for departure, and assist with ramp services including waste disposal and re-servicing of aircraft.

Responsibilities :

• Lift, load, unload, and transport customer bags and cargo to / from aircraft, bag carts, and conveyor belts
• Drive and operate ground support equipment.
• Prepare the cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys, and lavatories.
• Ensure necessary ground equipment is available in the ramp area and bag room for upcoming flights.
• Service water and lavatory on aircraft.
• Marshal aircraft into the gate and push aircraft out for departure.
• Safety walks to ensure the aircraft and area are ready for departure and arrival.
• Follow company and federal safety regulations and procedures.

Job Type : Part-time.

Salary : $17.00 per hour.

Position Summary Details

The function of this job is to fulfill the passenger services obligation of the airlines for its officially disabled passengers as well as to assist non-disabled persons who desire wheelchair assistance for their comfort.

Passenger services positions are very customer service oriented and tipping is allowed and customary. Wheelchair Agents who provide extraordinary customer service are known to increase their earning potential between $25 $100 per week (example only).

Essential Functions

• At all times follow all safety precautions (push wheelchair at a safe pace, beware of other passengers and carts darting into path, push only one wheelchair at a time, back wheelchairs down jetways rather than face-forward due to decline of the jetway ramp, etc.
• Interact with passengers in a positive interpersonal way
• Assist passengers in any way necessary to provide professional passenger relations (i.e. providing directions, assisting with flight information, and helping with any out-of-the-ordinary circumstances like delayed flights)
• Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes

Responsibilities

Safely transport passengers from gate to gate, curb to curb, or gate to curb dependent upon whether they are

• In-terminal plane transfers, originating passengers, or destination-arriving passengers
• Assist passengers at baggage claim as necessary
• Coordinate with dispatcher for assignments (dependent on airport)
• Coordinate with gate agents to assist any wheelchair-assisted passengers who will need gate agent assistance at time of boarding to board the aircraft
• Complete thorough Incident Reports for any accidents or out-of-the-ordinary events while in the court of transporting a passenger

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry.

Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits.

Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement