Administrative Coordinator

Temporary

Overview

Administrative Coordinator

Remote, open to talent in San Diego, CA

Pay Rate Target : $19-$25 / HR

Start 7 / 3 / 23-3 month assignment with potential for extension

Work Hours : M-F, 7-4 PST

Weekly pay and benefits!

Job Summary :

Our client is in the business of Health and Wellness Coaching. They are seeking a professional, enthusiastic, and detail-oriented person who shares our passion for health and wellness.

This position requires a versatile individual who has experience with administrative tasks and customer service. We are looking for someone supremely organized, efficient, effective, and who is a great team player while also being able to work on and complete tasks independently.

This is a role that will be crucial to the senior management, team members, and clients. Being supremely organized, efficient, effective and a great team player, while also being able to work on and complete tasks independently is crucial for this role.

Required Qualifications :

  • Minimum of 3 years of administrative experience
  • Solid work ethic, extremely honest, respects confidentiality
  • Strong computer skills including intermediate / advanced MS Word and Excel
  • Advanced communication (verbal, written, electronic) and superior phone skills
  • Strong customer service skills
  • Adaptable, flexible, able to multi-task and function under pressure and tight deadlines
  • Able to lift and carry books & materials required for shipping (up to 20 lbs)
  • Highly organized, detail oriented and able to problem solve
  • Thrives in a fast-paced environment
  • Team player who has a positive outlook and has fun working

Preferred Qualifications :

  • Past customer service experience
  • Appreciation and passion for healthy living

Responsibilities :

  • Administrative support for all team members
  • Answer phones : Respond to questions from students, current health coaches and other requests via phone as needed
  • Handle customer inquiries and resolve any issues tracking data for the organization in Vtiger (CRM)
  • Execute physical mailings and emails to health coaches & students in courses
  • Responsible for email / phone call payment reminders for clients who are due and past due for certification renewals and website renewals
  • Process annual certification renewals and send refresher course access as needed
  • Coordinate with CA warehouse on shipping of physical orders
  • Process digital material orders and verify access as needed.
  • Send all refresher course / eCoaching access information communications to coaches
  • Manage the eCoaching program, including access to courses and platforms, building platforms, enrolling clients and updates
  • Upload conference call recordings in weekly classrooms in a timely manner
  • Help manage daily tasks and contribute to a smooth-running office
  • Other tasks and project support as needed from various teams & team members
  • Maintain a commitment to and align with the company mission, vision, values and programs, to successfully lead teams to represent the company
  • Other duties as assigned

TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

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Administrative Coordinator

TCWGlobal San Diego, CA
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Overview

Administrative Coordinator

Remote, open to talent in San Diego, CA

Pay Rate Target : $19-$25 / HR

Start 7 / 3 / 23-3 month assignment with potential for extension

Work Hours : M-F, 7-4 PST

Weekly pay and benefits!

Job Summary :

Our client is in the business of Health and Wellness Coaching. They are seeking a professional, enthusiastic, and detail-oriented person who shares our passion for health and wellness.

This position requires a versatile individual who has experience with administrative tasks and customer service. We are looking for someone supremely organized, efficient, effective, and who is a great team player while also being able to work on and complete tasks independently.

This is a role that will be crucial to the senior management, team members, and clients. Being supremely organized, efficient, effective and a great team player, while also being able to work on and complete tasks independently is crucial for this role.

Required Qualifications :

  • Minimum of 3 years of administrative experience
  • Solid work ethic, extremely honest, respects confidentiality
  • Strong computer skills including intermediate / advanced MS Word and Excel
  • Advanced communication (verbal, written, electronic) and superior phone skills
  • Strong customer service skills
  • Adaptable, flexible, able to multi-task and function under pressure and tight deadlines
  • Able to lift and carry books & materials required for shipping (up to 20 lbs)
  • Highly organized, detail oriented and able to problem solve
  • Thrives in a fast-paced environment
  • Team player who has a positive outlook and has fun working

Preferred Qualifications :

  • Past customer service experience
  • Appreciation and passion for healthy living

Responsibilities :

  • Administrative support for all team members
  • Answer phones : Respond to questions from students, current health coaches and other requests via phone as needed
  • Handle customer inquiries and resolve any issues tracking data for the organization in Vtiger (CRM)
  • Execute physical mailings and emails to health coaches & students in courses
  • Responsible for email / phone call payment reminders for clients who are due and past due for certification renewals and website renewals
  • Process annual certification renewals and send refresher course access as needed
  • Coordinate with CA warehouse on shipping of physical orders
  • Process digital material orders and verify access as needed.
  • Send all refresher course / eCoaching access information communications to coaches
  • Manage the eCoaching program, including access to courses and platforms, building platforms, enrolling clients and updates
  • Upload conference call recordings in weekly classrooms in a timely manner
  • Help manage daily tasks and contribute to a smooth-running office
  • Other tasks and project support as needed from various teams & team members
  • Maintain a commitment to and align with the company mission, vision, values and programs, to successfully lead teams to represent the company
  • Other duties as assigned

TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.

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