TCWGlobal Jobs (4)

Overview

CATEGORY : Full-Time or Part-Time

STATUS : Hourly, Non-Exempt

REPORTS TO : Kitchen Manager

LOCATION : San Diego, CA

START DATE : ASAP

COMPENSATION : $16.30 / hr

Position Summary

Come help create BoujieMana, a brand-new restaurant located in central San Diego! Sitting amongst apartments and office buildings, we will serve both the public, and provide support to TCWGlobal by preparing meals (basic catering style) 3 times a week for 125+ employees.

BoujieMana has it all a full bar, VIP room, indoor and outdoor seating, and a training / event center with a capacity of 120 people.

There is abundant nighttime and weekend parking, and while space is limited during office hours, there is still plenty of street parking.

The price point will be on the higher end with the restaurant’s commitment to utilizing quality ingredients and maintaining a curated menu for all three meals of the day.

We are looking for a dedicated, organized Dishwasher to join our team at BoujieMana. The dishwasher’s duties include washing and cleaning tableware, pots, pans, and other cooking equipment and preparation or production areas.

They will restock items, sweep and scrub floors, empty and clean trash receptacles, and other duties as needed. The dishwasher is responsible for maintaining a clean and orderly work area.

This individual should be a committed, communicative team player with excellent time management skills. They should be able to prioritize tasks in a busy setting and adhere to all food safety regulations and procedures.

Career Day

Boujiemana, a culinary trendsetter, is hosting a two-day job fair for their new location in San Diego providing job seekers an exciting opportunity to be part of an award-winning culture!

Additional information regarding Career Day at Boujiemana can be found at :

Key Responsibilities

Primary :

• Promote, work, and act in a manner consistent with the mission of BoujieMana
• Wash dishes, glassware, flatware, pots, pans, and other cooking equipment using dishwashers or by hand
• Keep dishwasher clean and maintained, and immediately report any functional or mechanical problems to the Kitchen Manager
• Monitor dishwasher water temperature to ensure sanitary wash cycle
• Maintain adequate levels of dish detergents and cleaning supplies
• Place clean dishes, utensils, or cooking equipment in storage areas
• Maintain adequate levels of clean tableware for dining room and kitchen
• Handle tableware carefully to prevent breakage and loss
• Maintain kitchen work areas, equipment, or utensils in a clean and orderly condition
• Clean food preparation and production areas as required
• Sort and remove trash, placing it in designated pickup areas
• Clean garbage cans with water or steam
• Sweep and scrub floors
• Receive and store supplies
• Stock supplies, such as food or utensils, in serving stations, cupboards, refrigerators, or salad bars
• Transfer supplies or equipment between storage and work areas, by hand or using hand trucks
• Attend all scheduled employee meetings and offers suggestions for improvement
• Coordinate with, and assist, fellow employees to meet guests’ needs and support the operation of the restaurant
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations

Supplemental :

• Prepare and package individual place settings
• Load and unload trucks that deliver or pick up food or supplies
• Set up banquet tables

Tools & Technology :

• Commercial use dishwashers, glasswashers, pot-washing machines, power washers
• Drying and draining racks
• Sinks
• Soap dispensing brush
• Wet mops
• Trash compactors
• Hand trucks, Lifts, or accessories
• Handheld thermometer, remote reading thermometers

Qualifications & Skills

• Previous work experience as a Dishwasher is a plus
• Valid Food Handler’s Card
• Attention to detail and sanitation rules
• Availability to work nights, weekends, and holidays
• Hands-on experience with industrial washing machines
• Ability to follow instructions and help with various tasks, as needed
• Exceptional time management skills
• Strong problem-solving and communication skills
• Physical ability and stamina to stand and walk for long hours

Cloud Motion Hospitality / BoujieMana is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.

Overview

CATEGORY : Full-Time or Part-Time

STATUS : Hourly, Non-Exempt

REPORTS TO : Assistant Manager

LOCATION : San Diego, CA

START DATE : ASAP

COMPENSATION : $16.30 / hr + Tips

Position Summary

Come help create BoujieMana, a brand-new restaurant located in central San Diego! Sitting amongst apartments and office buildings, we will serve both the public, and provide support to TCWGlobal by preparing meals (basic catering style) 3 times a week for 125+ employees.

BoujieMana has it all a full bar, VIP room, indoor and outdoor seating, and a training / event center with a capacity of 120 people.

There is abundant nighttime and weekend parking, and while space is limited during office hours, there is still plenty of street parking.

The price point will be on the higher end with the restaurant’s commitment to utilizing quality ingredients and maintaining a curated menu for all three meals of the day.

We are looking for a personable, organized Server who will be responsible for taking orders from, and serving food to, our guests.

This individual will provide friendly, responsive service to create an exceptional dining experience. Server responsibilities include ensuring tables are clean and tidy when guests arrive, presenting menus, taking food and beverage orders, serving food and beverages, and collecting payments.

This individual will need to have a positive attitude and the ability to work well under pressure, partnering with bussers, cooks, and other staff to ensure seamless service.

Each server’s primary objective is to show our guests such a marvelous time, they will want to return to BoujieMana time and time again.

Key Responsibilities

Primary :

• Promote, work, and act in a manner consistent with the mission of Boujiemana
• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
• Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems
• Take food or beverages orders from guests
• Explain to guests how various menu items are prepared, describing ingredients and cooking methods
• Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy
• Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
• Garnish and decorate dishes in preparation for serving
• Serve food or beverages to guests and prepare or serve specialty dishes at tables as required
• Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine
• Describe and recommend wines to guests
• Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Bring wine selections to tables with appropriate glasses and pour the wine for guests
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning
• Prepare checks that itemize and total meal costs and sales taxes
• Collect payments from guests
• Thank guests for their visit and invite them to return
• Clean tables or counters after guests have finished dining
• Assist the host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
• Stock service areas with supplies such as coffee, food, tableware, and linens
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom
• Fill salt, pepper, sugar, cream, condiments, and napkin containers
• Attend all scheduled employee meetings and offer suggestions for improvement
• Coordinate with, and assist, fellow employees to meet guests’ needs and support the operation of the restaurant
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations

Supplemental :

Provide guests with information about local areas, including giving directions

Tools & Technology :

• Cash registers, Point-of-sale terminals, POS software, and workstations
• Credit card processing machines
• Personal computers, tablets, smart phones and / or handheld devices
• Software - Office suite, web-based applications, etc.
• Commercial use cutlery
• Paging controllers

Qualifications & Skills

• Previous restaurant Server or Waiter experience
• Valid Food Handler’s Card
• Valid ABC Card
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Experience providing outstanding customer service in a fast-paced environment
• A positive, friendly attitude and ability to work well under pressure with bussers, cooks, and other staff
• Able to handle money accurately and operate a point-of-sale system
• Availability to work nights, weekends, and holidays

Cloud Motion Hospitality / BoujieMana is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief or sexual orientation.

Overview

Call Center Representative (Legal)

Remote, USA

Monday-Friday 10am-7pm CST

W2 Contract to possible hire

$18 / hr (Possible Overtime)

We offer legal services to our customers and over the years, we've remained a trusted partner to entrepreneurs, finding more ways to do more for small businesses.

We are looking for a detail oriented and patient individual to join our Fulfillment team. If you enjoy assisting customers over the phone and email and love solving complex problems, we would love to speak with you!

What you’ll do :

• Assist Customers with inquiries via telephone, app messaging, and email regarding government application requirements and order status
• Proficiently utilize customer support tools, systems, and procedures to provide accurate, authoritative, and timely support solutions that exceed Customer expectations
• Consistently demonstrate the ability to effectively handle difficult calls and emails
• Prepare trademark documents and forms ordered by customers at the direction of firm attorneys
• Prepare trademark search reports at the direction of attorneys
• Schedule, assist, and coordinate with firm attorneys on order and customer specific inquiries
• Remain patient and work through complex problems while on the phone with customers
• Support operations by cross-training on related jobs and perform other related duties, including QA / UAT, as directed by Management

Qualifications :

• Exceptional written and verbal communication skills
• Detail-oriented and results-driven
• Ability to work with goals / quotas and excel in a high-pressure, fast-paced environment
• Copyediting, proofreading, data entry, or academic grading experience
• Self-starter who works well with or without supervision
• Team player with excellent communication and interpersonal skills
• Legal industry background, experience, knowledge, or interest
• Experience processing complex documents such as loan applications
• Flexible in schedule and able to manage multiple assignments and possible overtime
• 1-2 years customer support experience in a high-volume contact center, legal or service environment

Overview

Administrative Coordinator

Remote, open to talent in San Diego, CA

Pay Rate Target : $19-$25 / HR

Start 7 / 3 / 23-3 month assignment with potential for extension

Work Hours : M-F, 7-4 PST

Weekly pay and benefits!

Job Summary :

Our client is in the business of Health and Wellness Coaching. They are seeking a professional, enthusiastic, and detail-oriented person who shares our passion for health and wellness.

This position requires a versatile individual who has experience with administrative tasks and customer service. We are looking for someone supremely organized, efficient, effective, and who is a great team player while also being able to work on and complete tasks independently.

This is a role that will be crucial to the senior management, team members, and clients. Being supremely organized, efficient, effective and a great team player, while also being able to work on and complete tasks independently is crucial for this role.

Required Qualifications :

• Minimum of 3 years of administrative experience
• Solid work ethic, extremely honest, respects confidentiality
• Strong computer skills including intermediate / advanced MS Word and Excel
• Advanced communication (verbal, written, electronic) and superior phone skills
• Strong customer service skills
• Adaptable, flexible, able to multi-task and function under pressure and tight deadlines
• Able to lift and carry books & materials required for shipping (up to 20 lbs)
• Highly organized, detail oriented and able to problem solve
• Thrives in a fast-paced environment
• Team player who has a positive outlook and has fun working

Preferred Qualifications :

• Past customer service experience
• Appreciation and passion for healthy living

Responsibilities :

• Administrative support for all team members
• Answer phones : Respond to questions from students, current health coaches and other requests via phone as needed
• Handle customer inquiries and resolve any issues tracking data for the organization in Vtiger (CRM)
• Execute physical mailings and emails to health coaches & students in courses
• Responsible for email / phone call payment reminders for clients who are due and past due for certification renewals and website renewals
• Process annual certification renewals and send refresher course access as needed
• Coordinate with CA warehouse on shipping of physical orders
• Process digital material orders and verify access as needed.
• Send all refresher course / eCoaching access information communications to coaches
• Manage the eCoaching program, including access to courses and platforms, building platforms, enrolling clients and updates
• Upload conference call recordings in weekly classrooms in a timely manner
• Help manage daily tasks and contribute to a smooth-running office
• Other tasks and project support as needed from various teams & team members
• Maintain a commitment to and align with the company mission, vision, values and programs, to successfully lead teams to represent the company
• Other duties as assigned

TCW Global is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.