Under the direct supervision of the Enrollment Supervisor and in collaboration with the Care Management Team and Community Care Manager RN, the Administrative Assistant will be responsible for the timely processing, documenting, and follow up of Care Management documentation in accordance with the Community Based Care Management program.

To succeed in this role, the Administrative Assistant should have excellent

time management and communication skills, as he / she will collaborate with patients, family members / caregivers, internal teams, and external teams to deliver results.

Essential Functions of the Job :

• Receives notification of interest for Community Based Care Management program enrollment from Toll-Free number, Transition of Care documentation, referral form, fax line, e-mail, mail, and / or external facilities.
• Checks Community Based Care Management program eligibility requirements.
• Tracks, monitors, and reviews program availability or waitlist status for potential participants.
• Assigns a Care Management Team to the potential participant, schedules the initial assessment, and keeps track of upcoming appointments.
• Requests / receives participant records from Primary Care Provider (PCP) or works with the potential participant or their circle of support to establish a PCP.
• Requests / receives participant documentation from DHCS.
• Obtains Community Based Care Management program documentation from DHCS via phone, writing, or electronic media. In addition, follows-up on missing documentation to obtain enrollment approval or scheduling when appropriate.
• Responds to inquiries as to current status of authorization by assessing the request and evaluating the circumstances to provide the correct information.
• Reviews, tracks, and monitor Medi-Cal and Community Based Care Management program continued eligibility for enrolled patients and service providers.
• Files, uploads, and keeps up to date assigned patient files.
• Uses various computer systems to obtain information, schedule appointments, query information, and obtain patient documentation.
• Provides data entry and report generation as needed.

Additional Duties and Responsibilities :

• Maintains established departmental policies and procedures, objectives quality assurance programs, safely, environmental and infection control standards.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Attends meetings as required and participates in committees as directed.
• Performs other related duties as assigned or requested.

Job Requirements :

Education Required (Minimum level of education) : High school diploma or GED equivalent.

Certifications / Licenses Required : CA drivers license with appropriate insurance coverage

Experience Preferred (Minimum level of experience) : A minimum of 1 year experience in healthcare setting to include front with back office or referral authorization knowledge of programs and health plans eligibility and guidelines.

Medical Assistant Certificate or Business Office Administration Certificate in lieu of experience.

Verbal and Written Skills Required to Perform the Job : Good verbal and written communication skills.

Technical Knowledge and Skills Required to Perform the Job : Medical terminology and basic computer. Typing of 35 wpm. Ability to handle multiple activities simultaneously.

Be attentive to patient needs and concerns. Willing to work with others as a team member.

Equipment Used : Personal computer, Nextgen, FAX, additional software, as required.

Working Conditions and Physical Requirements : Prolonged sitting position, walking, constant telephone communication.

Position Overview

Successful candidates will have experience in an office setting. Position assists the business owners, management team and team members with a variety of tasks including processing invoices, collecting payments, customer service follow up, answering phones, using a multiple types software and interfacing with customers and suppliers.

Experience with Outlook and Excel are a must. Prefer strong writing and problem-solving skills.

Job Responsibilities

• Prepares correspondence, memoranda, reports, etc.
• May initiates routine and non-routine correspondence
• May book travel and reconcile expense reports
• Answers telephone calls, greets visitors, and resolves routine and complex inquiries
• May schedule appointments & meetings
• May enter in new job into ServiceMaster CRM, captures relevant customer and job information
• May utilize the assistance of one or more support staff members on a reporting or project basis
• Operates a personal computer and appropriate software packages or its equivalent
• May follow up with customer on work performed
• May call customers to collect payments
• May assist other departments within the company
• Understands ServiceMaster operating systems and the services we offer

Job Requirements

• High school diploma / GED required
• Previous administrative assistant experience preferred but not required
• Experience and skill with Microsoft Office application (Word, Outlook, PowerPoint, and Excel) required
• Comfortable with using multiple types of software
• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to manage highly confidential information

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to :

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sitting for long periods of time while using office equipment such as computers, phones etc.
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities such as preparing and analyzing data, viewing computer screen.
• Be exposed to various inside working conditions : The change of building environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee.

This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will.

These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Compensation : $35,000.00 - $40,000.00

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access.

By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

Alutiiq Information Management, LLC is seeking a well-qualified candidate to fill an open Administrative Assistant position.

This position will support Navy engineering contracts located in San Diego, CA.

• Provide administrative support to the Project Manager.
• Create, maintain, and update various excel spreadsheets to track expenses and labor hours.
• General data entry support.
• Write and distribute email, correspondence memos, letters, faxes, and forms.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order material / supplies and research new vendors and suppliers
• Maintain contacts lists.
• Provide general support.
• Assist with new hire candidates.

REQUIRED QUALIFICATIONS AND EXPERIENCE :

• Security Clearance Required : Must be able to obtain and maintain, at minimum a SECRET security clearance.
• H.S. Diploma or equivalent
• Pursuant to the Government Contract, you must be a U.S. Citizen.
• The candidate shall have intermediate to advanced computer skills / knowledge in the Microsoft Office suite, including Outlook, Word, and Excel.
• The candidate should have a basic understanding of Office 365, SharePoint.
• Candidate should have general knowledge of DoD Contracts.
• The candidate must have excellent communication skills.
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• A good team player with teamwork spirit when deal with issues Professional and friendly attitude to internal and external customers.
• Detail-Oriented. Proactive. Dependable. Adapts to change easily. Good command of communication & coordinating skills. Self-starter.

Benefits / Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our leadership team, ensuring they have all the information and resources needed for best outcomes.

Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence.

The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

• Answer incoming phone calls and route them to the appropriate person
• Schedule appointments and maintain calendar
• Organize meetings and take accurate minutes
• Write emails, memos, and letters and distribute them appropriately
• Contribute to company reports
• Maintain an organized filing system
• Develop, update, and maintain relevant office procedures

Qualifications

• High school diploma / GED required, Associate’s degree or administrative training is preferred
• Previous experience as an Administrative Assistant or in a similar position
• Familiarity with standard office equipment such as printers and fax machines
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
• Highly organized with excellent time management skills and the ability to prioritize projects

Benefits / Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best.

Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence.

The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities

• Answer incoming phone calls and route them to the appropriate person
• Schedule appointments and maintain calendar
• Organize meetings and take accurate minutes
• Write emails, memos, and letters and distribute them appropriately
• Contribute to company reports
• Maintain an organized filing system
• Develop, update, and maintain relevant office procedures

Qualifications

• High school diploma / GED required, Associate’s degree or administrative training is preferred
• Previous experience as an Administrative Assistant or in a similar position
• Familiarity with standard office equipment such as printers and fax machines
• Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
• Highly organized with excellent time management skills and the ability to prioritize projects