San Ysidro Health Jobs (4)

950 Euclid Ave, San Diego, CA 92114, USA Req #6628 Monday, June 26, 2023

Description :

Under direct supervision and within established scope of practice, assists the provider with examinations, treatments, and special procedures of patients as directed by San Ysidro Health policies and procedures in a clinic setting.

Essential Functions :

• Upholds San Ysidro Health’s Policies and Procedures, Core Values and competencies and applicable state, federal and local laws.
• Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols and policies and procedures within defined scope of education, training and responsibilities.
• Assists assigned physician(s) and / or other health care professional(s).
• Performs routine clerical functions as assigned (i.e. data entry, answering, screening, and directing phone calls as needed and scheduling appointments).
• Completes chart preparation and huddles with Provider to effectively plan for scheduled patients.
• Completes outreach utilizing recall lists and implements standing protocols to address care gaps.
• Interviews patients, measures vital signs, and other pertinent information as required by specific clinic.
• Documents pertinent patient information, procedures and patient responses in patients' EHR, following established SYH guidelines and maintaining patient confidentiality.
• Prepares treatment rooms and patients for examination.
• Applies principles of aseptic technique and infection control as directed by the Infection Control policy and procedures.
• Handles inventories and orders and replenishes medical supplies and materials throughout the day as needed.
• Performs point of care testing, including but not limited to urine tests, pregnancy tests, A1C, and others as directed.
• Assists the physician with therapeutic and diagnostic patient care functions which may require sterile technique, removal or application of dressings, suturing or wound care.
• Performs inhalation treatments, EKG, visual testing, and audiometric testing.
• Prepares and administers immunizations and medications (oral and injections) as directed by physician order and in accordance to SYH policy and procedure.
• Participates and responds, when assigned to clinical emergency codes.
• Autoclave : cleaning, processing, sterilizing and checking of instruments.
• Immunization coordination : oversight and management of clinic’s routine and emergency vaccine plan.

Specific Functions for the Mi Clinica Clinic :

• New Employee Health screening coordination.
• Lab order processing.
• Daily and monthly QA on all clinic equipment.
• Maintain nursing inventory logs.
• Clinic use medication ordering.
• Other related duties as assigned.

Customer Service / Patient-Centered Care

• Practices customer service standards as defined by SYH and specified clinic.
• Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.
• Promptly responds to alarms and patient requests.
• Facilitates the customer's ability to utilize resources.
• Assures a clean, orderly, and functional work environment.

Team Commitment

• Effective team member who is adaptable, cooperative, and willing to assist others.
• Works collaboratively with others to meet shared objectives.
• Manages difficult or conflict situations constructively and seeks appropriate assistance.
• Takes accountability for own actions.
• Actively participates in departmental professional development activities.
• Adheres to Attendance Policy.

Basic Qualifications :

• High School diploma or GED.
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
• Completion of externship required by Medical Assisting Program.
• Current BLS for Healthcare Provider CPR or CPR / AED for the Professional Rescuer certification (American Heart Association)

Additional Requirements :

• Ability to read, write and comprehend medical information and terminology.
• Ability to effectively present information, both verbal and written.
• Demonstrated ability to use personal computer.
• Demonstrated ability to use wheelchair, EKG, gurney table, vital machine, pulse oximeter, autoclave.

Preferred :

Spanish, Tagalog, or Arabic language.

Working Conditions and Physical Requirements :

• Continuous standing / walking / twisting.
• Occasionally lifts pushes and / or transfers patients.
• Exposed to unpleasant elements (accidents, injuries and illness).
• May be required to work evenings and / or weekends.
• Reliable transportation necessary for traveling to assist with providing coverage as needed throughout all SYH clinic locations.

San Diego, CA, USA Req #6411 Monday, June 26, 2023

Description :

Under direct supervision and within established scope of practice, assists the provider with examinations, treatments, and special procedures of patients as directed by San Ysidro Health policies and procedures in a clinic setting.

Essential Functions :

• Upholds San Ysidro Health’s Policies and Procedures, Core Values and competencies and applicable state, federal and local laws.
• Performs routine patient care functions as prescribed by licensed health care providers following established clinical protocols and policies and procedures within defined scope of education, training and responsibilities.
• Assists assigned physician(s) and / or other health care professional(s).
• Performs routine clerical functions as assigned (i.e. data entry, answering, screening, and directing phone calls as needed and scheduling appointments).
• Completes chart preparation and huddles with Provider to effectively plan for scheduled patients.
• Completes outreach utilizing recall lists and implements standing protocols to address care gaps.
• Interviews patients, measures vital signs, and other pertinent information as required by specific clinic.
• Documents pertinent patient information, procedures and patient responses in patients' EHR, following established SYH guidelines and maintaining patient confidentiality.
• Prepares treatment rooms and patients for examination.
• Applies principles of aseptic technique and infection control as directed by the Infection Control policy and procedures.
• Handles inventories and orders and replenishes medical supplies and materials throughout the day as needed.
• Performs point of care testing, including but not limited to urine tests, pregnancy tests, A1C, and others as directed.
• Assists the physician with therapeutic and diagnostic patient care functions which may require sterile technique, removal or application of dressings, suturing or wound care.
• Performs inhalation treatments, EKG, visual testing, and audiometric testing.
• Prepares and administers immunizations and medications (oral and injections) as directed by physician order and in accordance to SYH policy and procedure.
• Participates and responds, when assigned to clinical emergency codes.
• Autoclave : cleaning, processing, sterilizing and checking of instruments.
• Immunization coordination : oversight and management of clinic’s routine and emergency vaccine plan.

Specific Functions for the Mi Clinica Clinic :

• New Employee Health screening coordination.
• Lab order processing.
• Daily and monthly QA on all clinic equipment.
• Maintain nursing inventory logs.
• Clinic use medication ordering.
• Other related duties as assigned.

Customer Service / Patient-Centered Care

• Practices customer service standards as defined by SYH and specified clinic.
• Anticipates the customer's needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved.
• Promptly responds to alarms and patient requests.
• Facilitates the customer's ability to utilize resources.
• Assures a clean, orderly, and functional work environment.

Team Commitment

• Effective team member who is adaptable, cooperative, and willing to assist others.
• Works collaboratively with others to meet shared objectives.
• Manages difficult or conflict situations constructively and seeks appropriate assistance.
• Takes accountability for own actions.
• Actively participates in departmental professional development activities.
• Adheres to Attendance Policy.

Basic Qualifications :

• High School diploma or GED.
• Completion of a course of study consistent with the requirements for Medical Assistants as specified by the Medical Board of California.
• Completion of externship required by Medical Assisting Program.
• Current BLS for Healthcare Provider CPR or CPR / AED for the Professional Rescuer certification (American Heart Association)

Additional Requirements :

• Ability to read, write and comprehend medical information and terminology.
• Ability to effectively present information, both verbal and written.
• Demonstrated ability to use personal computer.
• Demonstrated ability to use wheelchair, EKG, gurney table, vital machine, pulse oximeter, autoclave.

Preferred :

Spanish, Tagalog, or Arabic language.

Working Conditions and Physical Requirements :

• Continuous standing / walking / twisting.
• Occasionally lifts pushes and / or transfers patients.
• Exposed to unpleasant elements (accidents, injuries and illness).
• May be required to work evenings and / or weekends.
• Reliable transportation necessary for traveling to assist with providing coverage as needed throughout all SYH clinic locations.

Under the direct supervision of the Social Service Manager and Social Service Supervisors, the Social Worker will provide SYHealth patients with support, advocacy, development, and monitoring of caseload to ensure the health, safety, and well-being of vulnerable and high-risk populations.

Essential Functions of the Job :

• Responsible for proactive case management with the objective of improving health outcomes and providing social service support to all SYHealth patients.
• Provided patients and families with face-to-face psychosocial assessments, interventions, support, advocacy, and case management.
• Perform in-depth screening for internal and external community programs for the purpose of educating, navigating and connecting patients with needed services.
• Obtain written authorization from patients and create patient profile on the Community Information Exchange (CIE) system.
• Use active listening and conversational intent in all interactions to provide high-quality confidential connections to resources and services to all SYHealth patients.
• Using needs assessment, identify programs and resources to assist patients based on the social determinants of health utilizing the PRAPARE Tool.
• Actively listen to clients to develop a strategy that identifies solutions to barriers to access.
• Develop and implement case management plan in collaboration with the patient, caregiver, physician and / or other appropriate healthcare professionals and patients support network to address their needs and goals.
• Maintains ongoing patient case load for ongoing continuity of care.
• Assesses for barriers to care, provide care coordination and assistance to patients to address concerns.
• Maintains a working knowledge of facility service areas including transportation, community characteristics, and geography.
• Accurately document all patient interactions and unmet needs into NextGen to assist in the identification of gaps in services that can be addressed organizationally.
• Comply with Community Information Exchange regulations and complete all CIE trainings.
• Keep all activities in line with the core values and contribute to the positive culture of SYHealth.
• Maintain accurate records of all activities performed and submit pertinent reports by due dates.
• Represent SYHealth in an effective and professional manner and maintains positive working relationships with the general public, clients, patients, co-workers and other agencies.

Additional Duties and Responsibilities : This job description is in no way meant to describe exactly and only what the position entails.

It is a guideline to provide a frame of reference of the job requirements. Performs additional duties as assigned or requested.

Job Requirements : Education Required (Minimum level of education) : Bachelor’s Degree in a Social Sciences, Social Work, Psychology, Gerontology, Sociology, or related field.

Certifications / Licenses Required :

• CA driver’s license and a vehicle with appropriate insurance coverage. Must meet organization’s guidelines.
• First Aid / CPR Certification - can be obtained within 6 months of hire if not current. Experience and Skills Required (Minimum level of experience) :
• Clinical Social Worker, at least 6 months in a clinical healthcare setting, administration experience.
• Strong organizational ability and exceptionally analytical.
• Skills in counseling theory and techniques.
• Knowledge of community resources and their use to meet the needs of the families.
• Have organization and project management skills.
• Ability to establish and maintain good interpersonal relationships.
• Ability to work independently and meet deadlines. Verbal and Written Skills Required to perform the Job : Excellent oral and written communication skills.

Equipment Used : Office equipment, including but not limited to, computers, phones, copy machines, fax machines. Working Conditions and Physical Requirements : Prolongs periods of sitting and standing.

Frequent walking. Driving within the city. Lifting of no more than 15 pounds Ibs. Ability to remain calm and objectively evaluate problems.

Maybe required to work outside normal working hours. The ability to work remotely if needed.

Under the direct supervision of the Enrollment Supervisor and in collaboration with the Care Management Team and Community Care Manager RN, the Administrative Assistant will be responsible for the timely processing, documenting, and follow up of Care Management documentation in accordance with the Community Based Care Management program.

To succeed in this role, the Administrative Assistant should have excellent

time management and communication skills, as he / she will collaborate with patients, family members / caregivers, internal teams, and external teams to deliver results.

Essential Functions of the Job :

• Receives notification of interest for Community Based Care Management program enrollment from Toll-Free number, Transition of Care documentation, referral form, fax line, e-mail, mail, and / or external facilities.
• Checks Community Based Care Management program eligibility requirements.
• Tracks, monitors, and reviews program availability or waitlist status for potential participants.
• Assigns a Care Management Team to the potential participant, schedules the initial assessment, and keeps track of upcoming appointments.
• Requests / receives participant records from Primary Care Provider (PCP) or works with the potential participant or their circle of support to establish a PCP.
• Requests / receives participant documentation from DHCS.
• Obtains Community Based Care Management program documentation from DHCS via phone, writing, or electronic media. In addition, follows-up on missing documentation to obtain enrollment approval or scheduling when appropriate.
• Responds to inquiries as to current status of authorization by assessing the request and evaluating the circumstances to provide the correct information.
• Reviews, tracks, and monitor Medi-Cal and Community Based Care Management program continued eligibility for enrolled patients and service providers.
• Files, uploads, and keeps up to date assigned patient files.
• Uses various computer systems to obtain information, schedule appointments, query information, and obtain patient documentation.
• Provides data entry and report generation as needed.

Additional Duties and Responsibilities :

• Maintains established departmental policies and procedures, objectives quality assurance programs, safely, environmental and infection control standards.
• Enhances professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Attends meetings as required and participates in committees as directed.
• Performs other related duties as assigned or requested.

Job Requirements :

Education Required (Minimum level of education) : High school diploma or GED equivalent.

Certifications / Licenses Required : CA drivers license with appropriate insurance coverage

Experience Preferred (Minimum level of experience) : A minimum of 1 year experience in healthcare setting to include front with back office or referral authorization knowledge of programs and health plans eligibility and guidelines.

Medical Assistant Certificate or Business Office Administration Certificate in lieu of experience.

Verbal and Written Skills Required to Perform the Job : Good verbal and written communication skills.

Technical Knowledge and Skills Required to Perform the Job : Medical terminology and basic computer. Typing of 35 wpm. Ability to handle multiple activities simultaneously.

Be attentive to patient needs and concerns. Willing to work with others as a team member.

Equipment Used : Personal computer, Nextgen, FAX, additional software, as required.

Working Conditions and Physical Requirements : Prolonged sitting position, walking, constant telephone communication.