ADC Engineer II, ADC - Route 53

Full-time
Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner

We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship.

This position can be located in Arlington, VA; Herndon, VA or Denver. CO.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/[yr] in our lowest geographic market up to $167,400/[yr] in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an
environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based
on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the
future.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity
groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing
learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s
culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and
be curious, and earn trust.

Work/Life Balance
Our team also puts a high value on work/life balance. Striking a healthy balance between your personal and professional life is crucial to
your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy
to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Key job responsibilities
Ensure Route 53 is able to offer customers a fast change propagation and 100% uptime SLA. We do this through deploying software, troubleshooting software failures, and minimizing the need for human involvements through automation such as infrastructure as code and operator tools.

A day in the life
It’s always Day 1 at Amazon. On a typical day, a Route 53 ADC Engineer manages and monitors systems in air-gapped regions. This would involve deep diving anomalies, addressing scaling needs, and using this data to ensure our services maintain a 100% uptime SLA! We do all this through existing tools and when required, we build or update tools typically written in Python or Ruby. The most exciting part of this role is working to deploy and build the latest Route 53 features and software releases for our air-gapped customers.
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