What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:
• Providing resources and tools to support those directly helping customers provide the best service.
• Assisting with down stocking and area recovery as well as providing input into merchandising decisions.
• Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.
The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale.
In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.

What We're Looking For
• Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications
• High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.
• 1 year of experience in customer service.
• 1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).
• Experience providing direction or supervision to teams (with or without direct report responsibility).
• Experience supporting or participating in the process of training, mentoring and developing associates.
• Experience working cross-functionally.
• Experience Using Microsoft Office Suite.
• Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications
• 3 years of retail customer service experience.
• 3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).
• Experience in a leadership role with direct report responsibility.
• Experience working in the home improvement retail sector.
• Experience working in a fast paced, dynamic retail environment.
• Experience in key carrying role with manager-on-duty responsibilities.
• Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

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EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means:
• Delivering a checkout experience that is quick, professional, and friendly.
• Ensuring merchandise is accurately scanned and meets the needs of the customer.
• Engaging in safe work practices and encouraging others to do the same.
The Head Cashier is responsible for providing excellent customer service during the checkout process. This associate is likely the last interaction with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe’s. Therefore, engaging with customers as well as attention to detail are extremely important in this role. As Head Cashier, he/she provides supervision, coaching, and support to the Customer Service Associate - Front End Team. Depending on the specific work shift, this associate may also help open or close the front-end of the store.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• 1 year of retail experience as a cashier.
• Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications
• 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
• 1 year of experience as a head cashier.
• 6 months experience working in any department at a Lowe's retail store.
• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
• 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means:
• Delivering a checkout experience that is quick, professional, and friendly.
• Ensuring merchandise is accurately scanned and meets the needs of the customer.
• Engaging in safe work practices and encouraging others to do the same.
The Head Cashier is responsible for providing excellent customer service during the checkout process. This associate is likely the last interaction with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe’s. Therefore, engaging with customers as well as attention to detail are extremely important in this role. As Head Cashier, he/she provides supervision, coaching, and support to the Customer Service Associate - Front End Team. Depending on the specific work shift, this associate may also help open or close the front-end of the store.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

What You Need To Succeed
Minimum Qualifications
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• 1 year of retail experience as a cashier.
• Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications
• 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
• 1 year of experience as a head cashier.
• 6 months experience working in any department at a Lowe's retail store.
• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
• 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).

If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.

EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What You Will Do

At Lowe’s, we’ve always been more than just an improvement store. We’re also home to everything that makes your home feel like home. And for thousands of Lowe’s associates, we’re home to fresh starts, rewarding opportunities, and endless career possibilities.

For Pro customers, the right expertise can make all the difference in getting a job done right. As a Lowe’s Pro Sales Specialist, you will:

• Make our Pro customers’ missions your own.
• Serve as a guide and consultant to every Pro who walks through our doors.

What’s in It for You?
Advantages

You’ll work in one of the fastest growing business segments at Lowe’s, propelling it to new and exciting heights. As a Pro Sales Specialist, you will also:

• Work schedules ranging from 10 to 40 hours per week.

• Network with pros in your community.
• Receive a 10% discount on everything at Lowe’s.
• Gain access to training and tuition reimbursement programs.
• Be eligible for performance-based bonuses.
• Work with a talented team who will treat you like family.
• Gain access to comprehensive physical, mental, and financial benefits *.
  

Your Day at Lowe’s
Responsibilities

• Deliver excellent service to Pro customers.
• Answer Pro customer questions.
• Execute Pro orders and projects.
• Demo Lowe’s product and service offerings.
• Meet store sales goals.

Requirements

• Hold a high school diploma or equivalent.
• Have 1 year of sales or customer service experience.

• Be able to sit, bend, stand, move around the store, and lift items of up to 25lbs. unassisted.
• Be available to work a variety of shifts, including nights and weekends.
• Be able to use common retail technology, such as smart phones and tablets.
• For individuals with disabilities who would like to request an accommodation, email [email protected].

Bilingual applicants are encouraged to apply.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

* Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what’s available to you, visit MyLowesBenefits.com.

Lowe’s adheres to CDC cleanliness and social distancing guidelines. Learn more at: lowes.com/l/safe.html

#LI-145JLIP

EEO Statement

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.