Onsite Medical Representative
The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to:
• Provide triage, first aid, and/or referral to outside medical providers, if indicated.
• Minimize the AA risk of injury through awareness, education and proactive engagement.
• Maintain all records of care provided to AAs.
• Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed.
• Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries.
• Provide daily activity logs and end of shift reports.
• Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits.
• Maintain a clean and orderly environment.
• Monitor and ensure appropriate medical supply inventory is maintained.
• Participate in special projects and ad hoc tasks as assigned.
• Willing to be trained to teach first aid, CPR, and AED certification classes.
• Work flexible shifts which could include days, nights, and/or weekends.
• Communicate effectively.
• Display professional behavior.
• Multitask and have exceptional time management skills.
• Work in and embrace inclusive and diverse atmosphere.
• Follow direction, policy, and procedures.
• Maintain composure in emergencies and lead emergency response at the site.
We are open to hiring candidates to work out of one of the following locations:
Wilmington, DE, USA
Rental Equipment Delivery Driver CDLA; Home Daily
MUST RESIDE WITHIN A 15-MILE RADIUS OF CITY WILMINGTON, DE
TUESDAY THROUGH SATURDAY
6am - 5pm scheduled 8 hours per shift w/ 1.5x OT
**MUST HOLD A CLASS A CDL LICENSE WITH A MINIMUM OF 1-YEAR EXPERIENCE**
Position Purpose:
The Rental Delivery Driver I (RDDI) has a CDL-A license and operates medium to heavy-duty pickup trucks with delivery trailers. This driver delivers rental equipment to our customers and is knowledgeable in the basic operation of the equipment they deliver. The driver provides basic operational training on the proper and appropriate use to the customer. Additionally, the Rental Delivery Driver I is responsible for verifying the equipment is clean and operational prior to and after each delivery. Demonstrates high-quality customer service standards for delivery service.
Key Responsibilities:
- 10% - Administrative/Business Duties - Utilizes company technology platform to document all work performed. Accurately obtains required signatures on rental contracts. Remains current on local licensing and safety requirements. Maintains professionalism in appearance, dress, and personal conduct. Performs other duties assigned by the Regional Rental Manager (RRM), Rental Field Operations Manager (RFOM), Rental Operations Supervisor, or authorized personnel.
- 20% - Deploy Equipment to Store Locations - Assists with the deployment of new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment. Completes proper check-in and check-out procedures for equipment at store locations.
- 10% - Maintain Parts Inventory - Maintains accurate parts and fleet inventories through proper documentation and transfers in appropriate systems.
- 60% - Operates Assigned Truck and Makes Delivery - Operate semi tractor-trailer with 53' flatbed trailer and class 7 straight truck commercial motor vehicle & retriever unit to deliver equipment to customers. Loads and unloads equipment on trailer or flatbed truck, including proper securing and tie-down of equipment. Performs local deliveries and pick-ups of rental equipment to and from customer job sites. Demonstrates proper and safe equipment operation to customers at the point of delivery.
Direct Manager/Direct Reports:
- This position reports to the Rental Operations Supervisor or Regional Rental Manager
- This position has 0 direct reports
Travel Requirements:
- Typically requires overnight travel less than 10% of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
Working Conditions:
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.
- Must be legally permitted to work in the United States.
- Must be twenty-one years of age or older.
- Valid Class A Commercial Drivers License (CDL-A).
- Valid DOT Physical Examination (Medical Card)
- 1-year commercial motor vehicle driving experience within the previous 5 years.
- Safe driving record - Clean MVR
- Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas
- Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routing
- Working understanding of safe load securement, tie-downs, and transport
- Working knowledge and understanding of Motor Carrier Safety regulations/DOT guidelines
- Strong work ethic
- Ability to work effectively with different personality types and all levels of associates
- Working knowledge of handheld technology (smartphone, laptop, tablet)
- Ability to operate in extreme outdoor working conditions
- Ability to adapt to unforeseen circumstances, including weather, traffic, and others
- Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations
Preferred Qualifications:
- Demonstrated ability to collaborate and work effectively with cross-functional teams
- Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
- Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
- Excellent written and verbal communication skills
- One (1) year of experience operating a commercial motor vehicle with a flatbed trailer within the previous 5 years.
- Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)
- Basic knowledge of compact construction equipment, including trenching and earthmoving machines
- Ability to work independently
- Ability to define problems, collect data, establish facts, and draw valid conclusions
- Ability to problem-solve and troubleshoot
Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Years of Work Experience:
- 3
Certifications:
- Class A CDL License
Competencies:
- Action Oriented
- Being Resilient
- Business Insights
- Courage
- Decision Quality
- Manages Ambiguity
- Persuades
- Collaborates
- Demonstrates Self Awareness
- Manages Complexity
- Optimizes Work Processes
- Values Differences
- Communicates Effectively
- Customer Focus
- Resourcefulness
- Strategic Mindset
Design Consultant, In-Home Sales
The Design Consultant is responsible for selling the Home Depot Installation Services (HDIS) exterior and interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Design Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually-tailored product recommendations, develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Design Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Design Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
- Travel and engage in outside sales activities, primarily in the customer's home. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
- Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
- Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.
- Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.
- This position reports to a Sales Manager
- This position has no direct reports
Environment:
- Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
- Typically requires overnight travel less than 10% of the time.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Physical Requirements:
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- 3-5 years of prior in-home or virtual sales experience
- Prior home improvement industry experience
- Prior experience with successful lead generation
- Computer and application skills and use of varied technology (email, iPad, apps, etc.)
- Ability to build relationships with customers, peers, leaders, and store associates
- Strong communication skills, both verbal and written
- Enjoys local travel and working independently in a fast-paced environment with a high sense of urgency
- Excellent presentation and product advocacy skills
- Strong customer service skills
- Strong attention to detail
- Ability to thrive in a sales environment
- Ability to professionally present to customers and prospects
Injury Prevention Specialist
The Injury Prevention Specialist (IPS) will be expected to proactively analyze tasks for potential ergonomic risk factors, perform biomechanical assessments and lead injury prevention activities. The IPS will champion proactive safety, job coaching, ergonomic training, and one-on-one engagements with Associates. The goal of the IPS is to improve technique prior to the onset of soreness or injury. Responsibilities include but are not limited to:
- Minimize the risk of ergonomic injury to employees through awareness, education and early intervention
- Dive deep and learn each job function within the FC and understand the body ergonomic and physical demands of each task.
- Be actively involved with improvements to the standard work process, evaluating potential poor ergonomic conditions through change management processes
- Evaluate trends and provide analysis of all soft tissues injuries and develop actions plans to mitigate risk
- Frequent engagements with both associates and operational leaders
- Support site leadership in implementation and management of Job Hazard Analysis (JHA) and Job Rotation policies
- Partner with onsite medical team to implement treatment plans for first aid cases based on injury type
- Will be required to maintain all first aid credentials
Loss Prevention Specialist
Key job responsibilities
· Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
· Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement
· Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands
· Serve as department’s liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department’s performance
· Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk
· Maintain confidentiality in matters involving security and/or personnel issues in the work place
· Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
· Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
· Accurately communicate verbally and in written form to a broad customer base
· Train and orient new Associates in LP culture
· Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth
· Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping
· Promote and execute security best practices
· Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems
· Work weekends and/or overnight shifts as necessary
· Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation
Area Manager - Entry Level (Military Student Veterans Encouraged to Apply)
This role will start in July 2023. This is not a corporate, office-based position. This is a full-time position located within one of our Amazon fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is looking for high-potential entry level leaders. As a people manager on the operations floor, you will have an opportunity to invest in others and develop a collaborative leadership style, while utilizing the tools, processes, and operations that have helped create the most customer-centric company on Earth. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!
What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! Our Operation’s workflow can be broken to three major lanes: first mile - where the product is housed and ready for your order; second mile - where your order is hauled to your area; and last mile - when the product is delivered to your door. Please note that all lanes have slight building variations, but one thing is constant, our vision and dedication to the customer.
Locations and Placement:
· This position is not a corporate role or in an office setting. This position is interactive, on-the-floor with your team and will be located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.
· Although this role is tied to a certain city, placement opportunities are nationwide. This means you will be placed at an operations building within the Amazon Fulfillment Network that most aligns with your location preferences and the current location availability after you interview.
· Must be willing to relocate at time of hire (you will be placed at an operations building that most aligns with your location preferences and the current location availability after you interview.)
Key job responsibilities
· Coach, manage, and develop a team of 50-200 Amazon associates
· Communicate policies to your team and act as the primary information source for the team -maintaining compliance, consistency, and taking corrective action when needed
· Create, manage, and support recognition programs
· Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
· Ensure procedures are followed for building security and product loss prevention
· Partner with the management team to establish and maintain quality control standards
· Develop performance goals and targets to achieve customer demand and ensure accuracy and quality
Job Elements:
Must be able to perform the following tasks, with or without reasonable accommodation:
· Stand/walk for up to 10-12 hours
· Access all areas of building (Depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation)
· Walk in/and around all areas of the warehouse with great frequency; many facilities are over a quarter mile in length
· Willing and able to work any permanent shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.
· Regularly bend, lift, stretch and reach both below the waist and above the head
· Lift and move items up to 49 pounds
A day in the life
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet targeted goals. As a people manager, you will ensure that the team of Amazon associates has all the tools needed to succeed and maintain the highest levels of safety, quality, and attendance performance at work.
Part Time - Head Cashier – Flexible
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means:
• Delivering a checkout experience that is quick, professional, and friendly.
• Ensuring merchandise is accurately scanned and meets the needs of the customer.
• Engaging in safe work practices and encouraging others to do the same.
The Head Cashier is responsible for providing excellent customer service during the checkout process. This associate is likely the last interaction with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe’s. Therefore, engaging with customers as well as attention to detail are extremely important in this role. As Head Cashier, he/she provides supervision, coaching, and support to the Customer Service Associate - Front End Team. Depending on the specific work shift, this associate may also help open or close the front-end of the store.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• 1 year of retail experience as a cashier.
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
• 1 year of experience as a head cashier.
• 6 months experience working in any department at a Lowe's retail store.
• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
• 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.Onsite Medical Representative , WHS
The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to:
• Provide triage, first aid, and/or referral to outside medical providers, if indicated.
• Minimize the AA risk of injury through awareness, education and proactive engagement.
• Maintain all records of care provided to AAs.
• Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed.
• Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries.
• Provide daily activity logs and end of shift reports.
• Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits.
• Maintain a clean and orderly environment.
• Monitor and ensure appropriate medical supply inventory is maintained.
• Participate in special projects and ad hoc tasks as assigned.
• Willing to be trained to teach first aid, CPR, and AED certification classes.
• Work flexible shifts which could include days, nights, and/or weekends.
• Communicate effectively.
• Display professional behavior.
• Multitask and have exceptional time management skills.
• Work in and embrace inclusive and diverse atmosphere.
• Follow direction, policy, and procedures.
• Maintain composure in emergencies and lead emergency response at the site.
Freight/Receiving
Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support.
Store Support
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, Customer Service Representative, Door Monitor Associate and Associate Coordinator.
Area Manager 2023 (Delaware) Entry Level
This role will start between January 2023 and September 2023. This is not a corporate, office-based position. This is a full-time position located within one of our Amazon fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is looking for high-potential entry level leaders. As a people manager on the operations floor, you will have an opportunity to invest in others and develop a collaborative leadership style, while utilizing the tools, processes, and operations that have helped create the most customer-centric company on Earth. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!
What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations! Our Operation’s workflow can be broken to three major lanes: first mile - where the product is housed and ready for your order; second mile - where your order is hauled to your area; and last mile - when the product is delivered to your door. Please note that all lanes have slight building variations, but one thing is constant, our vision and dedication to the customer.
Locations and Placement:
· This position is not a corporate role or in an office setting. This position is interactive, on-the-floor with your team and will be located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.
· Although this role is tied to a certain city, placement opportunities are nationwide. This means you will be placed at an operations building within the Amazon Fulfillment Network that most aligns with your location preferences and the current location availability after you interview.
· Must be willing to relocate at time of hire (you will be placed at an operations building that most aligns with your location preferences and the current location availability after you interview.)
Key job responsibilities
· Coach, manage, and develop a team of 50-200 Amazon associates
· Communicate policies to your team and act as the primary information source for the team -maintaining compliance, consistency, and taking corrective action when needed
· Create, manage, and support recognition programs
· Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
· Ensure procedures are followed for building security and product loss prevention
· Partner with the management team to establish and maintain quality control standards
· Develop performance goals and targets to achieve customer demand and ensure accuracy and quality
A day in the life
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon associates in a distribution warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet targeted goals. As a people manager, you will ensure that the team of Amazon associates has all the tools needed to succeed and maintain the highest levels of safety, quality, and attendance performance at work.
Full Time - Head Cashier – Flexible
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Head Cashier, this means:
• Delivering a checkout experience that is quick, professional, and friendly.
• Ensuring merchandise is accurately scanned and meets the needs of the customer.
• Engaging in safe work practices and encouraging others to do the same.
The Head Cashier is responsible for providing excellent customer service during the checkout process. This associate is likely the last interaction with our customer before leaving the store and needs to ensure the customer is satisfied and encouraged to come back to Lowe’s. Therefore, engaging with customers as well as attention to detail are extremely important in this role. As Head Cashier, he/she provides supervision, coaching, and support to the Customer Service Associate - Front End Team. Depending on the specific work shift, this associate may also help open or close the front-end of the store.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.
What You Need To Succeed
Minimum Qualifications
• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smart phones and tablets.
• 1 year of retail experience as a cashier.
• Ability to obtain sales related licensure or registration as may be required by law.
Preferred Qualifications
• 1 year of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits.
• 1 year of experience as a head cashier.
• 6 months experience working in any department at a Lowe's retail store.
• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.
• 6 months of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched).
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
EEO Statement
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.