PURPOSE AND SCOPE :
Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy and procedure requirements.
Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice.
Works with the health care team to promote positive adjustment rehabilitation and improved quality of life for our patients.
In collaboration with the interdisciplinary team informs educates and supports staff in understanding the emotional psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients.
Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals.
Adheres to all requirements of the FMCNA Compliance Program and all FMS policy requirements. This is an entry level MSW role.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
CUSTOMER SERVICES :
- Responsible for driving the FMS culture through values and customer services standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond resolve and follow up regarding customer services issues with all customers in a timely manner.
PRINICIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE :
Patient Assessment / Care Planning Counseling :
- As a member of the interdisciplinary team assesses patients' psychosocial status strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
- Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation treatment goals and improve quality of life.
- Utilizes FMS Ultra Care patient education programs established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals.
- Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need treatment adherence vocational / educational rehabilitation and / or quality of life.
- Provides supportive and goal directed counseling to patients who are seeking transplant.
- Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes if necessary with the healthcare team and the patient's family / support persons.
- Will provide general information about Do Not Resuscitate Orders and Advanced Directives
- Provides information and assists the team and patient with referral to community resources (home health services vocational rehabilitation etc.
to facilitate optimal treatment outcomes.
- In collaboration with the physician and nurse participates in the discussion of patient DNR status in the facility to ensure patient understanding and informed decision making.
- Provides usual care and / or Social Work Intensive to address non-adherence and quality of life concerns for all patients
- Knowledgeable of and adheres to FMCNA Social Work Policy including documentation
Patient Education :
- Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient family and health care team to provide education tailored to the patient's learning style and needs.
- With other members of the interdisciplinary team provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team if delegated by Clinical Manager.
- Provides ongoing education to patient / family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
- Reviewed patient rights and responsibilities grievance information (company and network) and other facilities policies with patient and / or the patients' representative to ensure patients' understanding of the rights and expectations of them.
- Collaborates with the team on appropriate QAI activities.
Patient Admission :
Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment
Insurance and Financial Assistance :
- Collaborates with facility management Financial Coordinators and Billing Group staff to address patient issues related to insurance.
- In collaboration with Financial Coordinators provides information and education to patients about payment to dialysis (federal state commercial insurance state renal programs AKF HIPP and entitlement programs)
- Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed become employed or receive education.
Reassess patient demographic and insurance information changes every quarter. Notifies all appropriate departments of changes.
Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services how to resolve billing concerns and understand financial responsibilities.
Staff Related :
- Assist with interview process and decision to hire new personnel if requested by CM or AM / DO.
- Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
- Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed.
- Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS :
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel Required (if multiple facilities)
EDUCATION :
Masters In Social Work Required
EXPERIENCE AND REQUIRED SKILLS :
- 0 - 2 years' related experience.
- State Specific Licensure required
EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Related Jobs
Social Worker MSW I
PURPOSE AND SCOPE :
Supports FMCNA's mission core values expected behaviors and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy and procedure requirements.
Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice.
Works with the health care team to promote positive adjustment rehabilitation and improved quality of life for our patients.
In collaboration with the interdisciplinary team informs educates and supports staff in understanding the emotional psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients.
Supports the FMCNA commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Goals.
Adheres to all requirements of the FMCNA Compliance Program and all FMS policy requirements. This is an entry level MSW role.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
CUSTOMER SERVICES :
- Responsible for driving the FMS culture through values and customer services standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond resolve and follow up regarding customer services issues with all customers in a timely manner.
PRINICIPLE RESPONSIBILITIES AND DUTIES RELATED TO PATIENT CARE :
Patient Assessment / Care Planning Counseling :
- As a member of the interdisciplinary team assesses patients' psychosocial status strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment.
- Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation treatment goals and improve quality of life.
- Utilizes FMS Ultra Care patient education programs established social work theory and methods and quality of life measurement instruments as part of assessment and care planning to resolve barriers and meet patient treatment goals.
- Provides established outcomes driven psycho-educational counseling methods aimed at improving areas of need treatment adherence vocational / educational rehabilitation and / or quality of life.
- Provides supportive and goal directed counseling to patients who are seeking transplant.
- Assesses patient awareness of advance directives; assists with accessing advance directive forms / information and facilitates discussion of advance directive wishes if necessary with the healthcare team and the patient's family / support persons.
- Will provide general information about Do Not Resuscitate Orders and Advanced Directives
- Provides information and assists the team and patient with referral to community resources (home health services vocational rehabilitation etc.
to facilitate optimal treatment outcomes.
- In collaboration with the physician and nurse participates in the discussion of patient DNR status in the facility to ensure patient understanding and informed decision making.
- Provides usual care and / or Social Work Intensive to address non-adherence and quality of life concerns for all patients
- Knowledgeable of and adheres to FMCNA Social Work Policy including documentation
Patient Education :
- Assess patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient family and health care team to provide education tailored to the patient's learning style and needs.
- With other members of the interdisciplinary team provides appropriate information about all treatment modalities. Facilitates the transplant referral process and collaborates with interdisciplinary team if delegated by Clinical Manager.
- Provides ongoing education to patient / family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available.
- Reviewed patient rights and responsibilities grievance information (company and network) and other facilities policies with patient and / or the patients' representative to ensure patients' understanding of the rights and expectations of them.
- Collaborates with the team on appropriate QAI activities.
Patient Admission :
Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment
Insurance and Financial Assistance :
- Collaborates with facility management Financial Coordinators and Billing Group staff to address patient issues related to insurance.
- In collaboration with Financial Coordinators provides information and education to patients about payment to dialysis (federal state commercial insurance state renal programs AKF HIPP and entitlement programs)
- Maintains current knowledge regarding local vocational / educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed become employed or receive education.
Reassess patient demographic and insurance information changes every quarter. Notifies all appropriate departments of changes.
Understands FMCNA financial policies and procedures as they related to patient services. Collaborate with Financial Coordinators to educate patients about programs that may be available to assist with uncovered services how to resolve billing concerns and understand financial responsibilities.
Staff Related :
- Assist with interview process and decision to hire new personnel if requested by CM or AM / DO.
- Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources).
- Develops and provides training to staff pertaining to psychosocial topics as needed. Trains staff in Ultra Care Programs as needed.
- Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS :
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel Required (if multiple facilities)
EDUCATION :
Masters In Social Work Required
EXPERIENCE AND REQUIRED SKILLS :
- 0 - 2 years' related experience.
- State Specific Licensure required
EO / AA Employer : Minorities / Females / Veterans / Disability / Sexual Orientation / Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
Social Worker
Description
Introduction
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity.
We care like family! Jump-start your career as a(an) Social Worker today with HCA Florida Mercy Hospital.
Benefits
HCA Florida Mercy Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
The available plans and programs include :
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note : Eligibility for benefits may vary by location.
Come join our team as a(an) Social Worker. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.
8 million dollars to charitable organizations. Apply Today!
Social Worker BSW / MSW
Case Management Department
Full-time, Day Shift (Rotating Weekends), 1.0 FTE
Mercy Hospital
Miami, FL
DESCRIPTION
The Social Worker is responsible for promoting patient-centered care by evaluating psychosocial needs, providing community service coordination for identified patient populations, and providing support and crisis intervention where indicated.
The social worker acts as a liaison between the patient and community resources / post-acute care providers. The social worker creates and facilitates timely implementation of discharge plans and arranges post-acute interventions identified in the plan of care.
The social worker facilitates patient movement across the continuum of care and identifies, addresses, and tracks barriers to patient throughput.
RESPONSIBILITIES
Demonstrates responsibility and accountability in the performance of assessment, reassessment, and implementtion of the patient's discharge plan and follow up care.
Proactively communicates with the physician and healthcare team to facilitate the plan for the patient.
- Completes psychosocial assessment within one day of referral from nurse case manager. Documents the social work activity in the electronic medical record per department and organization policy.
- Maintains knowledge of pertinent legal and regulatory compliance requirements and funding for community resources. Educates patient / families andstaff on the regulatins and community resources as needed.
Seeks out opportuniites to increase knowledge of community rsources, funding and regulatory requirements.Demonstrates knowledge of human behavior.
Completes related education through computer based education or community inservice education.
- Assesses, colloborates and coordinates an appropriate discharge plan for the patient. Works with the patient / family and healthcare team to ensure that the discharge plan is ready once patient is medically cleared for discharge.
- Complies with departmental policies and procedures related to required processes including but not limited to documentation, interdisciplinary communication, IM delivery, fiscal resonsibility, and performance improvement activities as established throughout the year.
Quality, risk, and infection control issues are identified and findings sent to the personnell responsible for the same.
- Promotes the most effective and efficient use of resources to achieve the targeted length of stay. Participates in the daily unit care coordination meetings as required.
- Accepts referrals from the nurse case manager for follow up on high risk patients e.g. homeless, HIV, DCF, Baker Acts, new diagnosis and difficult transfers discharge placements.
- Works with the Social Work student program as a task supervisor or field instructor. Assumes responsibility for a special project, or assists with administrative functions.
MSW accepts field instructor responsibility for MSW level students.
QUALIFICATIONS
- Required- Bachelors in Social Work (BSW)
- Master's in Social Work(preferred), state licensure preferred (may be required by state regulations) Certification in social work or case management preferred,
- Hospital experience or health care setting, acute care social work experience highly preferred
This role requires you to be fully vaccinated for COVID-19 based on local, state and / or federal law or regulations (unless a medical or religious exemption is approved).
HCA Florida Mercy Hospital is a 488-bed facility. We are accredited by the Joint Commission and offer a wide range of medical specialties.
These specialties include emergency care, heart, and vascular care. We are designated by the Joint Commission as a Primary Stroke Center.
Other specialties include maternity and neonatal care. We are a Level II NICU hospital. HCA Florida Mercy Hospital is CARF accredited for inpatient rehabilitation.
Our facility offers a Comprehensive Community Cancer Program. This program is accredited by the American College of Surgeons Commission on Cancer.
We are affiliated with HCA Florida Healthcare Division. HCA Florida Mercy Hospital is sponsored by the Sisters of St. Joseph of St.
Augustine, Florida. We serve as Miami-Dade County’s only Catholic hospital. We follow the Catholic tradition of caring for God’s people and providing spiritual support.
We are dedicated to our mission of caring for the physical and spiritual needs of all the people we serve.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Social Worker opening.
We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Social Worker
The Family Support Specialist (Social Worker) is a grant funded position that is responsible for working in collaboration with professional social / educational services and agencies to obtain health, financial, vocational, and social services for students and families while modeling and enforcing company policies and procedures.
The Family Support Specialist reports to the Regional Director or Executive Principal and works collaboratively with the entire staff, students, and their families to address, mitigate, and / or remove the personal, social, and behavioral barriers that prevent students from being successful.
Social Worker
Social Worker, Nights 7a-3 : 30p, 8.5H with paid break. Must be willing to work and float to Turner guilford knight corrections center, Metro west dept of corrections, and Pre trial detention center
Master's degree in Social Work is required.
Must have 3 to 5 years of related experience.
Must have American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and
maintenance at JHS for the duration of employment.
Clinical Social Worker, MSW is responsible for the implementation and maintenance of special
research studies related to the provisions of social services, counseling, leadership and policy
development while working with adult and pediatric patients. The functions both within the hospital
setting and in the satellite clinics.
Works collaboratively with interdisciplinary staff to design and implement appropriate treatment
plans, including discharge plans. Provides professional counseling and therapeutic intervention to
patients and / or families utilizing age specific treatment modalities. Collaborates with community
agencies which provide services for patients and their families. Leads or co-leads patients groups as
needed. Submits statistical reports as required. Participates in orientation and training of social
work and interdisciplinary staff. Participates on research projects as required for program planning
and evaluation. Maintains current knowledge of social work practice including specific knowledge
of age related bio-psychosocial issues. Participates in Committees as assigned. Supervises students.
Provides coverage as assigned. Participates in hospital, departmental and unit meetings. Performs
other related duties as required. Demonstrates behaviors of service excellence and CARE values
Compassion, Accountability, Respect and Expertise).
Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines.
Ability to communicate effectively in both oral and written form. Ability to handle difficult and
stressful situations with professional composure. Ability to understand and follow instructions.
Ability to exercise sound and independent judgment Knowledge and skill in use of job appropriate
technology and software applications.
Job function requires extended standing or walking. Must be able to carry objects weighing 21 to 50
pounds. Able to lift or move objects weighing 51 to 100 pounds with the use of appropriate devices.
Jobs in this group require frequent visual acuity to perform activities related to extended use of
computers. Additional information and provision requests for reasonable accommodation will be
provided by the home unit / department in collaboration with the Reasonable Accommodations
Committee (RAC).
Jobs in this group are required to function in a fast paced environment with occasional high
pressure or emergent and stressful situations. Frequent interaction with a diverse population
including team members, providers, patients, insurance companies and other members of the
public. Function is subject to inside environmental conditions, with occasional outdoor exposures.
Exposure to various environments such as : communicable diseases, toxic substances, medicinal
preparations and other conditions common to a hospital and medical office environment. May also
be exposed to needle sticks, airborne infections, medical gases, X-Ray, chemical exposures and
other potential hazards. Must wear Personal Protective Equipment (PPE) when exposed to
infectious / clinical hospital environment. Reasonable accommodations can be made to enable people
with disabilities to perform the described essential functions. Additional information and provision
requests for reasonable accommodation will be provided by the home unit / department in
collaboration with the Reasonable Accommodations Committee (RAC).
Social Worker MSW
Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our four-star rated skilled nursing and rehabilitation facility is located on a beautiful 20+ acre campus just north of mid-town Miami.
We serve approximately 1200 patients and residents each year, providing a full range of long-term care, treatment, support, and post-hospitalization services.
Join us now to do purposeful work with our diverse and respectful team.
Job Title : Social Worker (MSW)
Job Summary
Acts as an advocate to the residents and families of the MJH long term care nursing home area by delivering a broad spectrum of social work services in a qualitative, empathetic, and caring manner.
Essential Job Functions
- Supports, counsels, and acts as an advocate for residents and family.
- Completes all necessary and required social work documentation to include psychosocial assessments, treatment plans, quarterly evaluations, MDS, supplemental notes, discharge plans etc
- Coordinate and facilitate patients discharges by ordering all services needed post discharge from facility
- Interfaces with interdisciplinary staff members to share information on the resident
- Assists with discharge planning in a rehab setting
- Facilitates support groups
- Attends meetings as needed
Job Requirements
Education
Master’s degree in clinical social work required
Experience
Three years of related experience
Licenses / Certifications
N / A
Abilities Required
- Excellent assessment and counseling skills
- Ability to work in a fast-paced social work position that involves discharge planning from a rehab setting
- Must be computer literate
- Excellent communication and interpersonal skills
- Knowledge of geriatrics / gerontology preferred
- Ability to work closely and well with other disciplines
- Thorough knowledge of psychosocial dynamics of individual & family
Functional Demands
Environment / Work Conditions :
Normal working condition with adequate lighting and ventilation
Infectious Material Exposure :
No routine exposure to blood / body fluids / tissues but may occasionally require performing unplanned activities which may involve exposure to blood / body fluids / tissues
Organizational Expectations
- Ensures that resident’s / patient’s rights are adhered to
- Demonstrates professionalism and accountability
- Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests
- Demonstrates excellent communication skills
- Ensures confidentiality and security of patients’ medical information
- Identifies and utilizes appropriate channels of communication
- Able to speak, read and write English
- Able to think and act calmly to meet unusual occurrences of the job
- Adheres to the organization’s Mission, Vision and Values
- Participates in departmental activities, meetings and in-services and follows established guidelines
- Maintains a safe working environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you’ve ever worked before.
We offer competitive compensation, medical / dental / vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.
Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.