Social Worker

Come join Arbor Hospice! As the largest non-profit hospice provider in Michigan, we offer comfort and peace for patients and their loved ones.

Our Commitment here at Arbor Hospice is "Every person, Every time." Arbor Hospice is looking for a Social Worker passionate to provide high quality patient care to join our team.

Job Summary : In collaboration with the interdisciplinary team (IDT), provides and facilitates acquisition of economic, social, and emotional support services to hospice patients and their families / caregivers.

Essential Functions :

  • Performs advocacy and oversight of hospice services based on patient self-determination to assure patient and family / caregiver satisfaction.
  • Assists patient and family / caregiver with placement arrangements, funeral arrangements, legal planning, and community resources in accordance with the plan of care.
  • Assesses patient / family / caregiver social, emotional and financial factors to cope with the terminal illness and death;
  • their psychosocial status; potential for risk of suicide and / or abuse or neglect; environment, resources, obstacles to maintaining safety;

and caregiver’s ability to function adequately.

  • Identifies the developmental level of patient / family / caregiver and obstacles to learning or ability to participate in care of the patient.
  • Develops, implements and revises the plan of care based on a thorough psychosocial assessment and consultation with team members, patient and caregivers.
  • Evaluates patient for level of care changes (long term care, respite, discharge) when appropriate and assesses ability to accept the change.
  • Assesses and develops instructions and plan of care reflecting needs identified for homemaker assistance.
  • Identifies patient / family / caregiver needs when discharged or when level of care changes; evaluates patient / family / caregiver response to intervention(s) when discharged or when level of care changes.
  • Assesses the need for counseling related to risk assessment for pathological grief; provides counseling services to the patient / family / caregiver experiencing emotional, social and economic conflict;

evaluates patient / family / caregiver response to psychosocial interventions.

  • Assesses and provides grief support and education to patients and their families / caregivers. Assesses special needs related to cultural diversity including communication, space, role of family members and special traditions.
  • Documents patient care following established organizational standards of documentation practice, and regulatory and licensure requirements, submits documentation in accordance with policy.
  • Works collaboratively with other IDT members, communicates complete and accurate information and assists team members in understanding the significant social and emotional factors related to care of terminally ill patients and their caregivers.
  • Works collaboratively and actively participates in team functions, meetings, and acts as a resource for staff members and orientees when appropriate and / or requested.
  • Evaluates and monitors patient’s insurance coverage and options in assessing patient / caregiver ability to meet financial obligations, and responds to third party payor requests.

Offers appropriate internal and community resources and assists patients, caregivers and staff in acquiring and utilizing resources, as indicated.

  • Proactively problem solves and identifies solutions utilizing critical thinking skills.
  • Participates in internal and external education and training, quality improvement initiatives, in-services, development of protocols and standards and other activities to promote hospice practice as well as personal and professional growth.
  • Utilizes allocated supplies and resources appropriately to ensure business outcomes are met.
  • Adjusts to changes in workload, schedules based on changing departmental / organizational priorities.

Qualifications :

A Bachelor’s Degree in Social Work (BSW) obtained from a school of social work accredited by the Council of Social Work Education is required;

a Master’s Degree in Social Work (MSW) is preferred.

  • Possession of a current license to practice social work issued by the State of Michigan is required. A Limited Licensed Masters Social Worker (LLMSW) or a Licensed Bachelors Social Worker (LBSW) may be considered, but a Licensed Masters Social Worker (LMSW) is highly preferred.
  • A minimum of one (1) year paid social work experience required; hospice or related health care experience preferred.
  • Ability to use technology (hardware and software) required of clinicians in their practice.
  • Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence, and the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels.
  • Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented.
  • The physical and sensory demands of the position include : vision, effective speech and hearing for extensive telephone contact;
  • repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching;

lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and / or devices.

  • Must have reliable transportation.
  • Must be eligible to work in the United States.

PI214871676

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Job Description

Job Description

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By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

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This role is based out of Neighborhood Family Primary Care - Ypsilanti.

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  • Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of both IHA and Trinity Health.
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  • Successfully completes IHA’s The Customer training and adheres to IHA’s standard of promptly providing a high level of service and respect to internal or external customers.
  • Maintains knowledge of and complies with IHA standards, policies and procedures.
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  • Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities.

Embraces new ideas and respects cultural differences.

  • Uses resources efficiently.
  • If applicable, responsible for ongoing professional development maintains appropriate licensure / certification and continuing education credentials, participates in available learning opportunities.

MEASURED BY :

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS :

EDUCATION : Master’s degree in social work from a school accredited by the Council of Social Work Education.

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POSITION REQUIREMENTS (ABILITIES & SKILLS) :

  • Maintains up-to-date knowledge of legal issues impacting patients, such as divorce and custody laws, child / adult abuse reporting, duty to warn, recipient rights, commitment of inpatient hospitalization, and other relevant laws / processes.
  • Proficient in operating a standard computer system, including but not limited to electronic medical records, e-learning, Microsoft Office and computer navigation needed to complete the tasks of clinical care and performance reporting.

Ability to use other software as required while performing the essential functions of the job.

  • Ability to complete additional Health Stream requirements as assigned.
  • Knowledgeable in issues around substance use and addiction treatment and recovery.
  • Applied understanding of how social determinants affect health and demonstrated ability in problem solving.
  • Ability to collaboratively function as member of interdisciplinary team and recognize impact of treatment goals, utilization and outcome.
  • Familiarity and compliance with NASW Code of Ethics and any applicable accrediting organizations.
  • Extensive knowledge of community resources, and awareness of clinic population’s needs and services, and all aspects of community outreach and education.
  • Excellent interpersonal communication skills in both written and verbal forms, including proper phone etiquette and conflict management.

Ability to speak before groups of people, either in-person or virtually. Ability and willingness to present publicly on related issues.

  • Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, executive, management and Behavioral Health staff, providers, patients, family members, insurance carriers, vendors, external customers and community resource groups and providers.
  • Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
  • Demonstrates excellent organization and time management skills to effectively juggle multiple priorities and time constraints
  • Ability to exercise advanced clinical judgement and competent problem-solving skills independently and productively.
  • Ability to drive to other office / practice sites and meeting and training locations.
  • Successful completion of IHA competency-based program within introductory and training period.

MINIMUM PHYSICAL EXPECTATIONS :

  • Physical activity that often requires keyboarding, phone work and charting.
  • Physical activity that often requires extensive time working on a computer.
  • Physical activity that often requires lifting, pushing and / or pulling up to 20 pounds.
  • Specific vision abilities required include close vision, depth perception, peripheral vision, and ability to adjust and focus.
  • Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
  • Must hear and speak well enough to conduct business for long periods of time in English.

MINIMUM ENVIRONMENTAL EXPECTATIONS :

This job operates in a medical facility and requires regular walking to various locations around the hospital / clinic. Employees will be working where there is patient care equipment.

Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases is possible.

This position requires significant interaction with people (many of whom are scared, hurt and / or ill) which can be stressful and result in competing priorities.

PI218962058

Full-time
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