Social Media Specialist
At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
The Lyft communications team is looking for an enthusiastic, strategic, and collaborative Social Media Specialist to turn Lyft into a brand leader of social media and community conversation.
The ideal candidate is highly tapped into internet culture, creative, and self-motivated. They possess excellent communication skills, have a data-driven mindset, and collaborate well with others.
It’s an incredible time to join the Lyft team.
You’ll be able to make a massive impact on a well-loved rideshare brand by being the voice and personality behind the Lyft logo, showing up often in the feeds and in the minds of our audiences.
You’ll be responsible for :
Coordinating, creating and maintaining a social media content calendar for all posts. Scheduling and coordinating posts within our social media publishing tools channels (Sprinklr, Sprout, Khoros etc.)
Measuring and reporting on KPIs such as follower growth and engagement rates across all social media channels; identifying opportunities for growth and improvement (Sprinklr, Sprout Social, Khoros).
The social team has a passion for data, and uses it to help educate and create fearlessly.
Working closely with internal strategy, creative teams and agency partners to contribute to and coordinate cycles of feedback to make our social content both engaging and on brand (voice, look and feel)
Talking and engaging in real-time reactive cultural opportunities across Lyft’s core channels. Primarily Twitter, Instagram, Tiktok, and sometimes LinkedIn, YouTube
Keeping a close eye on community sentiment, trending content, and strategizing with the teams for ways Lyft can engage or create quick-turn content to respond
Working across social and comms to spot opportunities to tie social content to earned moments.
Keeping up with all the platform updates and bringing those updates and opportunities to the strategy and creative team to test out
Bonus? Familiar with Airtable
Qualifications :
4+ years of related experience in social media marketing, community management, or digital / content marketing
Excellent writing skills
Strong interest in social media trends and creating conversation and content that engages, inspires, and spreads widely
Data-driven marketing experience, including analyzing and providing insights on the performance of social media sentiment, content, and campaigns
Solid interpersonal skills and enthusiasm for engaging with our social media communities
Ability to collaborate and work effectively with various teams and functions within Lyft
Exceptional candidates will have :
Experience managing social media for a consumer-focused app or tech company
Social copywriting experience for a brand or agency clients
A portfolio of high-performing social media posts for other brands or agency clients
Experience working with third parties, including agencies, vendors, influencers, and contractors
Have managed an active social media presence of a brand, ideally from scratch, and have proven success growing it into a vibrant, well-loved online community.
Benefits :
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity / affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.
We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role will be in-office on a hybrid schedule if an established Lyft Location is available to the region Hybrid Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays.
Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.
The expected range of pay for this position in San Francisco is $94,500 - $105,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location.
Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Related Jobs
Social Media Specialist
At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
The Lyft communications team is looking for an enthusiastic, strategic, and collaborative Social Media Specialist to turn Lyft into a brand leader of social media and community conversation.
The ideal candidate is highly tapped into internet culture, creative, and self-motivated. They possess excellent communication skills, have a data-driven mindset, and collaborate well with others.
It’s an incredible time to join the Lyft team.
You’ll be able to make a massive impact on a well-loved rideshare brand by being the voice and personality behind the Lyft logo, showing up often in the feeds and in the minds of our audiences.
You’ll be responsible for :
Coordinating, creating and maintaining a social media content calendar for all posts. Scheduling and coordinating posts within our social media publishing tools channels (Sprinklr, Sprout, Khoros etc.)
Measuring and reporting on KPIs such as follower growth and engagement rates across all social media channels; identifying opportunities for growth and improvement (Sprinklr, Sprout Social, Khoros).
The social team has a passion for data, and uses it to help educate and create fearlessly.
Working closely with internal strategy, creative teams and agency partners to contribute to and coordinate cycles of feedback to make our social content both engaging and on brand (voice, look and feel)
Talking and engaging in real-time reactive cultural opportunities across Lyft’s core channels. Primarily Twitter, Instagram, Tiktok, and sometimes LinkedIn, YouTube
Keeping a close eye on community sentiment, trending content, and strategizing with the teams for ways Lyft can engage or create quick-turn content to respond
Working across social and comms to spot opportunities to tie social content to earned moments.
Keeping up with all the platform updates and bringing those updates and opportunities to the strategy and creative team to test out
Bonus? Familiar with Airtable
Qualifications :
4+ years of related experience in social media marketing, community management, or digital / content marketing
Excellent writing skills
Strong interest in social media trends and creating conversation and content that engages, inspires, and spreads widely
Data-driven marketing experience, including analyzing and providing insights on the performance of social media sentiment, content, and campaigns
Solid interpersonal skills and enthusiasm for engaging with our social media communities
Ability to collaborate and work effectively with various teams and functions within Lyft
Exceptional candidates will have :
Experience managing social media for a consumer-focused app or tech company
Social copywriting experience for a brand or agency clients
A portfolio of high-performing social media posts for other brands or agency clients
Experience working with third parties, including agencies, vendors, influencers, and contractors
Have managed an active social media presence of a brand, ideally from scratch, and have proven success growing it into a vibrant, well-loved online community.
Benefits :
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity / affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.
We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role will be in-office on a hybrid schedule if an established Lyft Location is available to the region Hybrid Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays.
Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.
The expected range of pay for this position in San Francisco is $94,500 - $105,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location.
Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Social Media Manager
JOB RESPONSIBILITIES
- An expert storyteller and excellent writer
- Familiarity and comfort with top social media platforms (FB, IG, Tw, Reddit, etc)
- BA degree in journalism, business, or related field
- Experience working in a tech focused B2C content marketing role
- Ability to write content focused on a targeted audience in a specific brand tone.
- Love for thought-provoking content and creativity to proactively produce content / campaigns.
- Ability to translate tech and specs into concise, approachable, and relatable content.
- Comfort and focus on leveraging data to drive direction and measure impact.
- Create blog content that will educate, engage, and persuade our targets to purchase Go.
- Deliver a robust email strategy focused on education, engagement, and persuasion.
Social Media Manager
Location : Remote within the US Daily Kos is the nation’s largest liberal online political community, news organization, and activism hub.
We produce news you can do something about. Powered by millions of dedicated activists, we’re transforming media and organizing by empowering regular Americans to reshape politics.
We are recruiting an experienced Social Media Manager, as part of the Content Division, to create and publish content across all social media channels to promote Daily Kos content, expand brand awareness, reach new audiences, and drive engagement.
The Social Media Manager is responsible for all social media calendars and content and reports to the head of the Content Division.
This role is exclusively represented by the Pacific Media Workers Guild, CWA Local 39521. The position may require weekend work.
Responsibilities Create and implement social media strategies and develop social media content for current and new platforms Manage Daily Kos’ social media calendar and posting schedule across all platforms Cover live events, including presidential debates, congressional hearings, press conferences, and breaking news situations, in coordination with Newsroom staff Serve as the point of contact for all social media platforms Use analytics tools, including Chartbeat, Google Analytics, Amplitude, and platform-specific metrics tools, to monitor content performance and generate monthly reports to identify trends and new opportunities Work cross-functionally with members from Content, Community Moderation, and Activism to strategically promote content and advocacy initiatives on social Create visual, audio, and video assets for distribution on multimedia and social platforms Collaborate with head of content to better consider and center diversity, equity, inclusion, and accessibility in Daily Kos’ social media approach Create social toolkits for campaigns and disseminate amongst key stakeholders Support community engagement and moderation across Daily Kos’ flagship social channels Capture Daily Kos’ brand voice in social copy and ensure consistency across social channels Other responsibilities as assigned Required Knowledge & Experience 3+ years of relevant work experience managing social media accounts, with newsroom experience strongly preferred Excellent writing and communication skills Demonstrated history tracking social analytics and distilling them into actionable takeaways Deep knowledge of social and media analytics tools, including Buffer, Google Analytics, Chartbeat, Amplitude, and platform-specific metrics tools Be adept at balancing a creative approach with a data-driven mindset Experience working in a fast-paced, deadline-driven environment Project management experience from concept to completion Experience with video-clipping software, such as TVEyes Ability to work independently with minimal supervision Understanding of progressive national politics Excellent news judgment Strong time management and organizational skills Comfortable with a virtual working environment Be tech and internet savvy (we use Google Docs, Slack, Dropbox, Asana, and lots of other tools that make work life easier) Desired Knowledge & Experience Basic Photoshop Skills Experience working for a digital publisher, public media, or nonprofit organization Experience creating and managing paid social ads Interest in the evolving social media landscape Possess a proactive approach in looking for opportunities where the team / business can improve whether it be efficiency, measurement, or collaboration Salary Range : $85,000 - $96,000 Benefits Daily Kos is proud to deliver a strong total rewards program to our employees.
The position offers : Competitive compensation Remote-first work environment Paid employee medical, dental and vision benefits Access to a Health Advocate 401K with a 5% company match 9 Company-paid holidays 6 weeks vacation Paid Sick Time Traumatic Grief Leave Paid parental / family / medical leave Remote Worker Stipend Professional Development Stipend Employee Referral Bonus Program Flex Spending Account Employee Assistance Program (EAP) Company paid short & long term disability Voluntary Accident & Critical Illness benefit This position is a 40 hour / week, full-time, exempt position.
Candidates must be legally eligible to work in the United States. In addition, our organizational commitment to personal growth and work-life balance reduces churn and encourages a very rewarding long-term position.
At Daily Kos, we believe that diversity of ideas, experiences, and cultures helps us be more effective activists. We are proud to be an inclusive and equal opportunity workplace.
We have a team of amazing people with backgrounds and talents energized by the news events and people united by a common cause.
We love learning and support training for employees to continue career growth. Women, people of color, and LGBTQIA individuals are strongly encouraged to apply.
Note : Principals Only. Daily Kos does not accept agency calls or resumes. Please do not forward resumes to any recruiting alias or employee. Powered by JazzHR
Social Media Intern
Job Title : Social Media Intern
Social Media Intern
Job Summary :
The Enrollment Communications team at USF is seeking a social media and digital communications intern to serve as a content creator for our social channels.
The social intern will work alongside E-Comms staff to develop a robust editorial calendar, film and edit current student Instagram takeovers, and lead the charge to capture and share the USF student experience.
The E-Comms team utilizes multiple mediums in order to show off everything USF has to offer. Print, social media, video shorts, blog posts, and live video give prospective undergraduate students the opportunity to see themselves at USF.
We are seeking a candidate with skills in creative writing and content creation, pride for the University of San Francisco and fresh ideas on how to best show off the USF student experience!
Full Job Description :
Title : Social Media and Design Intern
Campus : Lone Mountain Campus
Position Open to Undergraduate Students
Hourly : $ 18.07
Schedule 15 hours a week.
The Enrollment Communications team at USF is seeking a social media and digital communications intern to serve as a content creator for our social channels.
The social intern will work alongside E-Comms staff to develop a robust editorial calendar, film and edit current student Instagram takeovers, and lead the charge to capture and share the USF student experience.
The E-Comms team utilizes multiple mediums in order to show off everything USF has to offer. Print, social media, video shorts, and live video give prospective undergraduate students the opportunity to see themselves at USF.
We are seeking a candidate with content creation skills, pride for the University of San Francisco and fresh ideas on how to best show off the USF student experience!
Social Media Intern Responsibilities :
Collaborate with Enrollment Communications team to create and share short videos and attention-grabbing photography
Serve as the point person for current student Instagram takeovers
Create on-brand content representing the voice and personality of USF with consistent style, quality, and tone
Utilize media pass to attend and cover events and happenings on campus such as Donaroo and Destination USF
Use Adobe creative suite to design Instagram posts, email headers, and Facebook announcements
Analyze, review, and report on the effectiveness of social media tactics and campaigns, overall engagement, and community sentiment in an effort to maximize results across all channels.
Identify current or emerging trends, themes, and best practices in social media.
Preferred Qualifications :
Experience with digital graphic design, copywriting, blogging and / or photography
Other Knowledge, Skills & Abilities :
Knowledge and understanding of community management, customer service, user experience
Excellent verbal and written communication skills and a strong visual eye
Excellent organizational and project management skills and the ability to handle and prioritize multiple projects
Full-Time / Part-Time :
Part time
Pay Rate : Hourly
Hourly
Salary Range : $18.07 hourly
$18.07 hourly
Manager, Social Media
What does the job entail?
Develop and execute channel-right and captivating social media strategies that reflect our brand's values and ignite brand love among our audience.
Harness the power of storytelling to create and curate compelling content across diverse social media platforms, with a focus on Instagram, TikTok, LinkedIn, and YouTube.
Develop and maintain a meticulously crafted social media content calendar, ensuring a consistent posting schedule that resonates with our audience and embodies our brand essence.
Seamlessly integrate social media advertising campaigns, leveraging audience targeting, budget allocation, and performance tracking for optimal results.
Foster seamless collaboration with cross-functional teams to align social media efforts with broader marketing initiatives.
Act as a thought partner to our Brand Marketing and Comms teams for quarterly marketing campaigns, product launches and cultural moments.
Work with our Creative team to produce social-first content that resonates with our audience, builds organic awareness, and shares brand / product attributes in a unique way.
Master the Allbirds tone, orchestrate in-house photo and video shoots, and produce engaging visual and written social content for brand activations.
Identify and engage the creator community in style or performance-driven content creation partnerships.
Partner with our Customer Experience to monitor social media channels diligently, promptly responding to mentions, comments, and customer inquiries with empathy and professionalism.
Analyze social media metrics and insights, extracting key performance indicators (KPIs) to measure the impact of campaigns, and develop reports that highlight the value delivered as well as recommendations for improvements based on learnings.
Stay ahead of the latest social media trends, tools, best practices, continuously providing innovative recommendations to elevate our online presence.
Conduct market research and competitor analysis, unearthing opportunities to deepen engagement and drive growth.
Remain current with industry trends, news, and events, strategically leveraging them to create timely and relevant content that captivates our audience.
What kind of person are we looking for?
5-7 years of experience in a social media management role, ideally with experience in content creation and other short-form digital content at a consumer and / or lifestyle brand.
Demonstrable work experience as a Social Media Manager or in a similar role, with a proven track record of building brand love through captivating storytelling and engaging content.
Extensive knowledge of social media platforms, trends, and best practices, with the ability to anticipate emerging trends and leverage them to create compelling narratives.
Proficiency in social media management and analytics tools to drive data-informed decisions.
Exceptional verbal and written communication skills, with a keen eye for detail and the ability to create enchanting content that resonates with our audience.
A deep understanding of branding principles and the ability to maintain brand consistency and narrative coherence across various social media channels.
A creative thinker with the capacity to generate innovative ideas, adapt to changing market trends, and infuse them into our content strategy.
Strong analytical skills and the ability to derive actionable insights from social media data to enhance campaign performance and audience engagement.
Experience working on photo and video creation art directing, producing, and concepting, filming, and editing (filming and editing on mobile acceptable).
Strong existing relationships with key digital creators, influencers and tastemakers.
Excellent organizational and time management skills, with the ability to prioritize tasks effectively and meet deadlines.
A self-starter who thrives both independently and within a collaborative team environment, thriving in a fast-paced, deadline-driven setting.
Comfortable working with teams around the world.
More practical skills needed :
BA / BS or equivalent work experience
Experience using Dash Hudson, Hootsuite, Sprout Social or other social media management platforms
Expert in Microsoft Office and Google Drive
Intermediate Excel / Google Sheet skills
Knowledge of Adobe Creative Suite
Art direction experience
What do we offer?
- Competitive salary + equity
- Medical / Dental / Vision insurance
- One Medical Membership
- Mental Health and Financial Wellness Benefits
- 401k employer match
- Paid parental leave
- Hybrid work schedule
- Cell Phone and Wellness Stipend
- 50% Discount on Allbirds Products
- Unlimited PTO
- Employee Stock Purchase Program