Social Media Associate
Position Summary
As part of the social media team in the Office of External Affairs, manages the day-to-day activity of the institutional social media accounts by sourcing or creating content for various platforms.
Job Responsibilities
Composes social media entries on institutional accounts to ensure postings align with industry standards; works with various teams to identify content / topics.
Researches, conceptualizes, pitches and creates content and layout; edits vertical stories.
- Attends various WCM events (, seminars, symposiums) to capture real-time photos / visuals for social media content, supporting activities by departments, centers and institutes that demonstrate key strategic priorities.
- Ideates and executes ideas that will increase social media views, watch-time and engagement; collaborates across Communications & Marketing division to identify story content;
oversees freelancers to produce complementary graphics and animations.
- Manages queries from departments, centers and faculty to promote initiatives; works with colleagues and / or freelancers to enhance content submissions such as modifying photos, videos and animations to be customized for institutional social platforms.
- Participates in social media campaign planning for awareness days, including brainstorming faculty, clinician or student interviews, tactics and content for infographics or animations;
interviews faculty or patients; drafts content for review and approval.
Collaborates with faculty, administrators and staff across WCM to understand and help advance their communications needs via social media.
Encourages adoption of social media institutional policies and best practices.
- Monitors social media activity via databases and native platforms for engagement with institutional accounts; serves as social media first responder to engage or amplify content posted by WCM community based on community management guidelines.
- Monitors accounts for issue management; flags / offers recommendations to address negative feedback; navigates patient complaints to appropriate department / issues management agency.
Serves as primary monitor to identify brand conflicts or other violations.
Conducts reporting / metrics on social media activity. Assists with creating / setting benchmarks for measuring impact of social media / digital content;
compiles data and drafts presentations / reports for campaigns and institutional announcements / initiatives.
Organizes and tracks social media oversight queries; responds to social media account registration submissions and implements oversight project management.
Coordinates biannual risk assessment meetings.
Education
Associate's Degree
Experience
- Associate’s Degree in media, social media, communications, marketing or related degree.
- Bachelor’s Degree preferred.
- At least 3-5 years of social media, marketing, communications or public relations experience.
- Experience with taking photos and video is a major plus.
- Experience working with Canva and Adobe Creative Cloud is a major plus.
Knowledge, Skills and Abilities
- Demonstrated ability to multi-task and prioritize in a fast-paced environment.
- Excellent high degree of attention to detail, superior organizational skills, and strong interpersonal skills.
- Demonstrated knowledge of major social media platforms.
- Demonstrated proficiency with MS Office Suite and database applications.
- Excellent communication skills (both verbal and written).
- Ability to meet tight deadlines.
- Demonstrated creative thinking skills and understanding of trends in social media.
- Ability to work collaboratively in a large organization with a diverse group of stakeholders.
- Self-starter with high degree of initiative and the ability to think critically.
- Demonstrated ability to interact with multiple constituencies and exercise diplomacy.
Licenses and Certifications
Working Conditions / Physical Demands
- Some evenings and weekend work.
- Some travel within NYC.
Related Jobs
Social Media Associate
Position Summary
As part of the social media team in the Office of External Affairs, manages the day-to-day activity of the institutional social media accounts by sourcing or creating content for various platforms.
Job Responsibilities
Composes social media entries on institutional accounts to ensure postings align with industry standards; works with various teams to identify content / topics.
Researches, conceptualizes, pitches and creates content and layout; edits vertical stories.
- Attends various WCM events (, seminars, symposiums) to capture real-time photos / visuals for social media content, supporting activities by departments, centers and institutes that demonstrate key strategic priorities.
- Ideates and executes ideas that will increase social media views, watch-time and engagement; collaborates across Communications & Marketing division to identify story content;
oversees freelancers to produce complementary graphics and animations.
- Manages queries from departments, centers and faculty to promote initiatives; works with colleagues and / or freelancers to enhance content submissions such as modifying photos, videos and animations to be customized for institutional social platforms.
- Participates in social media campaign planning for awareness days, including brainstorming faculty, clinician or student interviews, tactics and content for infographics or animations;
interviews faculty or patients; drafts content for review and approval.
Collaborates with faculty, administrators and staff across WCM to understand and help advance their communications needs via social media.
Encourages adoption of social media institutional policies and best practices.
- Monitors social media activity via databases and native platforms for engagement with institutional accounts; serves as social media first responder to engage or amplify content posted by WCM community based on community management guidelines.
- Monitors accounts for issue management; flags / offers recommendations to address negative feedback; navigates patient complaints to appropriate department / issues management agency.
Serves as primary monitor to identify brand conflicts or other violations.
Conducts reporting / metrics on social media activity. Assists with creating / setting benchmarks for measuring impact of social media / digital content;
compiles data and drafts presentations / reports for campaigns and institutional announcements / initiatives.
Organizes and tracks social media oversight queries; responds to social media account registration submissions and implements oversight project management.
Coordinates biannual risk assessment meetings.
Education
Associate's Degree
Experience
- Associate’s Degree in media, social media, communications, marketing or related degree.
- Bachelor’s Degree preferred.
- At least 3-5 years of social media, marketing, communications or public relations experience.
- Experience with taking photos and video is a major plus.
- Experience working with Canva and Adobe Creative Cloud is a major plus.
Knowledge, Skills and Abilities
- Demonstrated ability to multi-task and prioritize in a fast-paced environment.
- Excellent high degree of attention to detail, superior organizational skills, and strong interpersonal skills.
- Demonstrated knowledge of major social media platforms.
- Demonstrated proficiency with MS Office Suite and database applications.
- Excellent communication skills (both verbal and written).
- Ability to meet tight deadlines.
- Demonstrated creative thinking skills and understanding of trends in social media.
- Ability to work collaboratively in a large organization with a diverse group of stakeholders.
- Self-starter with high degree of initiative and the ability to think critically.
- Demonstrated ability to interact with multiple constituencies and exercise diplomacy.
Licenses and Certifications
Working Conditions / Physical Demands
- Some evenings and weekend work.
- Some travel within NYC.
Social Media Assistant
iHeartRadio
Current employees and contingent workers click to apply and search by the Job Posting Title.
The audio revolution is here and iHeart is leading it! From broadcast radio to digital streaming radio to podcasting, audio continues to grow and iHeart, which reaches 90% of Americans every month, is the #1 audio company in America across every one of those platforms.
We’re the home of many of the country’s most popular and trusted on-air personalities and podcast influencers; we build important connections with hundreds of communities across America;
we create and produce some of the most popular and well-known branded live music events in America; and we have the only complete audio ad technology stack in the industry for all forms of audio, from on demand to broadcast radio, digital streaming radio and podcasting.
Only one company in America has the #1 position in everything audio : iHeartMedia.
If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.
At iHeartMedia we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
What We Need :
We’re seeking a skilled Social Media Assistant In this role, you’ll have a great opportunity to build your skills and grow your career in a fast-paced environment
What You'll Do :
Manage and maintain regular posting schedule of content and editorial pieces across iHeartRadio local station social media accounts
Develop dynamic content for posting on all designated social media accounts
Create and write social copy for social posts and artist programs
Develop strategies to increase the following and engagement for our iHeartMedia social accounts
Coordinate with various departments
Perform general administrative duties for the department
Respond to music and pop culture events and use those opportunities to introduce new fans to the iHeartRadio ecosystem
Track social media influence measurements
What You'll Need :
Experience in an administrative role across sales, marketing, operations, finance, or other industry; past experience in entertainment or music space preferred
Minimum of one-year experience with social media or digital marketing
Knowledge of social networking platforms, including but not limited to : Facebook, Twitter, Instagram, YouTube, Snapchat, Pinterest, Reddit, TikTok, etc
Knowledge and experience with Microsoft Office, including MS Word, Excel, PowerPoint and SharePoint
Urgency, curiosity, creativity and the ability to collaborate with a team
Superior and persuasive communications, including the ability to proofread; strong organizational skills
Balance of creativity with good analytical skills
Ability to work quickly and shift gears on a dime
Healthy appetite for music, pop culture and entertainment
Bachelor’s degree in Marketing, Media, Communications or Journalism preferred
What You'll Bring :
Respect for others and a strong belief that others should do this in return
Ability to perform work and resolve straightforward problems within established procedures with moderate supervision
Understanding of when to seek guidance for unforeseen problems
Close attention to detail, following up until issues are resolved
Solid written and verbal communication skills
Compensation :
Salary to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data.
$ - $
Location :
Nashville, TN; 1200 Broadway, 6th Floor, 37203
Position Type : Regular
Regular
Time Type : Full time
Full time
Pay Type : Hourly
Hourly
Benefits :
iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following :
Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance
Paid vacation and sick time
Paid company holidays, including a floating holiday that enable our employees to celebrate the holiday of their choosing
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Our organization participates in E-Verify. Click to learn about E-Verify.
Social Media Specialist
On a typical day you will :
- Generate content and help enhance and implement the firm's social media communications strategy for multiple accounts and handles
- Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
- Work one-on-one with multiple internal stakeholders / thought leaders to push out content via their social media accounts and handles
- Present social media strategy and recommendations to practice group leadership
- Team with firm initiatives (DEI, pro bono, women’s initiative) to ideate and implement messaging in line with their own goals and the firm’s
- Train attorneys on best practices for building out their own social media presence while aligning with firm goals, culture, and strategic interests
- Develop, own, and execute toward performance metrics for social media handles including Twitter, Instagram, LinkedIn, and others
- Coordinate with content team and other marketing stakeholders including design to ensure consistency in messaging across email, social media, and DWT.com
- Coordinate with administrators on office-specific activities and programming for promotion on social media
- Create and maintain a social media calendar using a SaaS platform such as Sprout
- Create campaigns around high impact content, firm successes, and programming
- Ensure consistency of the firm’s message platform and integration into all social media platforms and handles
- Design and implement social media strategy to align with business goals
- Monitor social media channels, campaigns and analytics. Conduct competitor analysis
- Set specific objectives and reporting on Return on Investment
- Communicate with followers, respond to queries in a timely manner and monitor social engagement
- Stay up-to-date with current technologies and trends in social media, design tools and applications
- Incorporate search engine optimization strategies in content creation for added visibility and awareness
- Other duties as assigned
Join us if you have :
- 5+ years of professional social media experience planning and managing content in a corporate or agency setting, required
- 3+ years demonstrated writing experience in the marketing communications field required
- BA in journalism, communications, marketing, or equivalent experience required
- Proficiency in AP style writing required
- HTML experience required
- Team player with strong work and customer-service ethic, required
- High degree of accuracy, attention to detail and quality control required
- Ability to work under pressure to meet deadlines required
- Solid communication skills with ability to adapt to shifting priorities and multiple decision makers required
- Ability to handle multiple projects simultaneously
Who We Are
Davis Wright Tremaine LLP is an AmLaw 100 law firm with 11 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment.
At DWT, client service means having empathy for each client’s and each lawyer’s work and personal pressures, business objectives, and legal needs;
anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.
What’s in it For You?
DWT offers competitive compensation in addition to ample benefits including but not limited to :
- Choice of health and vision insurance plans
- 2 paid volunteer days for qualifying community service work
- Dental plan
- Fertility and adoption benefit
- Paid sabbatical after 13 years of service
- Tuition reimbursement
- Commuter benefits
- Retirement contribution
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position.
It is not intended to include all duties and responsibilities.
Washington State
The annualized salary range for this position in Washington is $67,000 to $77,000 ($34.36-$39.49). Actual pay will be adjusted based on the candidate’s education, training, experience and other job-related factors permitted by law.
Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, 11 paid holidays each year and an employee assistance program.
For full-time employees, the initial vacation benefit is 15 days per year and 11 days of sick leave per year, accrued bi-weekly.
Additional voluntary programs include : voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance.
Commuter and Transit programs are also available.
California
The annualized salary range for this position in Los Angeles is $67,000 to $77,000 ($34.36-$39.49); and in San Francisco is $76,000 to $86,000 ($38.
97-$44.10). Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program.
Additional voluntary programs include : voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance.
Commuter and Transit programs are also available.
New York
The annualized salary range for this position in New York City is $71,000 to $80,000 ($39.01-$43.96). Actual pay will be adjusted based on experience and other job-related factors permitted by law.
Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program.
Additional voluntary programs include : voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance.
Commuter and Transit programs are also available.
Davis Wright Tremaine LLP embraces diversity, equity and inclusion. It brings out the best of what each individual has to offer and inspires us to build strong and lasting connections with each other, our clients, and our communities.
Diversity, equity, and inclusion are part of the fabric of Davis Wright Tremaine central to who we are and what we do. Our vision is to foster a culture where all talented individuals including those who are traditionally underrepresented in the legal profession can have, and can see, a path to success.
In order to support this vision, we request that you voluntarily provide the following demographic data. All self-reported demographic information is stored securely in a manner that is compliant with DWT’s privacy and security policies and is only accessible by authorized members of the Talent Acquisition and HR Departments;
it is not shared with any of the hiring decision-makers.
Social media specialist
The Lyft communications team is looking for an enthusiastic, strategic, and collaborative Social Media Specialist to turn Lyft into a brand leader of social media and community conversation.
The ideal candidate is highly tapped into internet culture, creative, and self-motivated. They possess excellent communication skills, have a data-driven mindset, and collaborate well with others.
It’s an incredible time to join the Lyft team.
You’ll be able to make a massive impact on a well-loved rideshare brand by being the voice and personality behind the Lyft logo, showing up often in the feeds and in the minds of our audiences.
You’ll be responsible for :
Coordinating, creating and maintaining a social media content calendar for all posts. Scheduling and coordinating posts within our social media publishing tools channels (Sprinklr, Sprout, Khoros etc.)
Measuring and reporting on KPIs such as follower growth and engagement rates across all social media channels; identifying opportunities for growth and improvement (Sprinklr, Sprout Social, Khoros).
The social team has a passion for data, and uses it to help educate and create fearlessly.
Working closely with internal strategy, creative teams and agency partners to contribute to and coordinate cycles of feedback to make our social content both engaging and on brand (voice, look and feel)
Talking and engaging in real-time reactive cultural opportunities across Lyft’s core channels. Primarily Twitter, Instagram, Tiktok, and sometimes LinkedIn, YouTube
Keeping a close eye on community sentiment, trending content, and strategizing with the teams for ways Lyft can engage or create quick-turn content to respond
Working across social and comms to spot opportunities to tie social content to earned moments.
Keeping up with all the platform updates and bringing those updates and opportunities to the strategy and creative team to test out
Bonus? Familiar with Airtable
Qualifications :
4+ years of related experience in social media marketing, community management, or digital / content marketing
Excellent writing skills
Strong interest in social media trends and creating conversation and content that engages, inspires, and spreads widely
Data-driven marketing experience, including analyzing and providing insights on the performance of social media sentiment, content, and campaigns
Solid interpersonal skills and enthusiasm for engaging with our social media communities
Ability to collaborate and work effectively with various teams and functions within Lyft
Exceptional candidates will have :
Experience managing social media for a consumer-focused app or tech company
Social copywriting experience for a brand or agency clients
A portfolio of high-performing social media posts for other brands or agency clients
Experience working with third parties, including agencies, vendors, influencers, and contractors
Have managed an active social media presence of a brand, ideally from scratch, and have proven success growing it into a vibrant, well-loved online community.
Benefits :
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity / affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.
We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role will be in-office on a hybrid schedule if an established Lyft Location is available to the region Hybrid Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays.
Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year.
The expected range of pay for this position in New York CIty is $94,500 - $105,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location.
Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Social media assistant
Job Description :
The ideal candidate is someone who is passionate about delivering the best customer experience, is proficient in using multiple social media channels, has a strong sense of empathy, and can help drive exceptional customer service by helping customers who reach out to us through social media for assistance.
Responsibilities :
You need to demonstrate knowledge of the communications landscape in our area, including social and other emerging media platforms, and happenings in business, media, and community.
You will need to be a persuasive writer, flexible across client settings, sectors, and industries.
You must enjoy the art of problem-solving by rigorously seeking out solutions, and settling on the most appropriate for the problem, not necessarily the easiest.
As a researcher, you will have the skills to distill the need when briefed, and efficiently resolve and report findings and recommendations to colleagues, collaborators, and clients.
Requirements :
A positive can-do' attitude to the work and wider company responsibilities
Determination to see all tasks through to the end
An eye for detail and ability to stay calm under pressure
Deliver and demand the highest standards in all aspects of your work
Ability to multi-task and manage multiple projects and stakeholders to meet deadlines
Good organizational mind, quick thinking, strong delegation skills
Compensation : $72350 per year