TGI FRIDAYS / / Store 2149 2435 Liberty Heights Avenue Baltimore, MD 21215 Role Purpose Sets places at dining tables, takes orders, serves food and drinks, answers inquiries about menu and attends to wishes of Guests, as well as suggestively selling food and drinks.

Key Responsibilities & Accountabilities Greets Guests, builds rapport, and ensures an enjoyable, quality dining experience Build rapport.

Ask questions to identify the experience the Guests wants. Promptly and accurately takes food and beverage requests from Guests Ensures expedient service of food and beverages to the Guest, checks frequently to ensure everything is to the Guests’ specifications Learn TGIF menu and beverages, expertly recommends and upsells on items ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger.

Following all relevant brand standards for service Accurately rings all orders into the POS system Qualification Requirements Must be able to deliver plates and food and clear tables, which may require lifting up to 30 lbs.

Must be able to hear well amongst loud background noise Must be dressed neatly and well groomed in company approved uniform at all times Must be able to operate P.

O.S. system, make change correctly and make credit card transactions accurately Must be able to calmly respond to angry Guests and notify a Manager Must be able to read and write notes to hearing impaired Guests Must be able to read menus to sight-impaired Guests Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request Powered by JazzHR

Compensation : $2.13 - $20 / HR, including tips

You bring a lot to the table! Our SERVERS don’t just bring fajitas and margaritas, but charisma, personality, and a charming smile to boot.

At On The Border Mexican Grill & Cantina we celebrate bringing people together! It’s our mission to Have Fun, Work Smart, Be the Best, and Make Money.

We’re looking for energetic people who are passionate about delivering great hospitality while having fun at work! For Nearly 40 years we’ve provided a vibrant, unique environment where people want to work, grow, and stay!

What makes On The Border more than just Bueno? But, MUY BUENO!

Daily Pay- Never wait for your paycheck again!

Highly competitive earning opportunities.

Flexible scheduling for families, second jobs, and life in general

Health Benefits

Career Advancement Growth Opportunities

Team Member dining program

Referral Bonuses

Internal Foundation funded by employees to help employees

Community involvement & outreach through No Kid Hungry

As a Server your job includes :

Serving food and beverage orders to Guests in timely manner

Learning the menu to explain it to Guests

Partnering with other Servers to ensure Guests have everything they need

Performing opening and closing duties

Providing responsible service of alcoholic beverages

Are you Qualified for the Job? We are Hiring Now for Full time or Part Time!

Must be at least 18 years of age

Can you see yourself having fun and hustling every shift? Do you strive to be the best every day? If you have a competitive spirit and want to win, we want to meet you!

On The Border is an Equal Opportunity Employer.

If you enjoy working in a dynamic, high-energy environment within a growing company, we invite you to bring your expertise and enthusiasm.

We pride ourselves on building professional, courteous, energetic, outgoing, and fun teams. We strive to make every guest experience a positive one and our staff is a huge part of that. Interested?

Server

Servers are responsible for creating a welcoming and pleasant atmosphere for our guests. You alone can set the tone for the ultimate dining experience.

Having a thorough understanding of our menu is important to make recommendations, guard against allergens, and be the final set of eyes to ensure that food is presented properly.

You will be required to stay current to dining and LBW trends to ensure that you provide the best service to all our guests.

Responsibilities :

• Serving with excellence
• Interact with our guests, creating a welcoming environment
• Learning our menu inside and out
• Anticipating guest needs
• Maintain a clean work space
• Displaying a true sense of Hospitality to ensure guests are happy
• Adhere to proper Cash Handling Procedures

Requirements :

• Must be able to lift 30 pounds
• Be flexible with your schedule
• Have your Alcohol Awareness certification
• Excellent communicator
• Team Player
• Maintain your uniform and have non-slip shoes
• Have a desire to learn and a passion for Customer Service

Benefits :

• A fun, energetic, professional work environment
• Great tips and competitive wages
• Opportunity to interact with customers and improve skills in a fast-paced business
• Opportunities to grow within the company
• Discounted meals

With a career at HMSHost, you really benefit! We Offer

• Health, dental and vision insurance
• Generous paid time off (vacation, flex or sick)
• Holiday pay
• Meal and Transportation Benefits
• 401(k) retirement plan with company match or Pension
• Company paid life insurance
• Tuition reimbursement
• Employee assistance program
• Training and exciting career growth opportunities
• Referral program refer a friend and earn a bonus
• Benefits may vary by position so ask your recruiter for details.

Summary

• The Server is responsible for taking food and beverage orders; entering orders quickly and in proper sequence; serving food and beverages for guests in their section as well as other sections;
• coordinating with the kitchen to ensure timely service and quality of the food; and providing the highest quality of service to the customer at all times;

performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager, Assistant Store Manager, or General Manager depending up local requirements.

Essential Functions

• Takes food and beverage orders, places orders, delivers orders, checks back after delivery of food to ensure guest satisfaction, observes guests to respond to any additional needs
• Maintains table appearance by pre-bussing, checks drink levels, removes clutter and provides adequate napkins, etc
• Presents check for payment and provides change as needed
• Follows HMSHost customer service, adult beverage and cash handling policies and procedures
• Keeps station clean, sets up and takes down station tables appropriately

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Must meet state minimum age for serving alcoholic beverages
• Requires at least 6 months of closely related serving experience, work experience in high volume or fast casual dining restaurant environment preferred
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
• Requires the ability to lift and / or move up to 20 lbs
• Requires the ability to walk, bend, twist, and stand to perform normal job functions
• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
• Frequently immerses hands in water and water diluted with chemical solutions

Equal Opportunity Employer (EOE)Minority / Female / Disabled / Veteran (M / F / D / V)Drug Free Workplace (DFW)

Benefits

Associates covered by a collective bargaining agreement may be eligible for different benefits. HMSHost reserves the right to amend and / or terminate a benefit plan at any time.

Greet and serve the guests according to standards.

ESSENTIAL JOB FUNCTIONS :

1. Take and serve guest orders promptly and according to service manual.

2. Do all necessary set-up sidework as assigned.

4. Operate the electronic cash register / P.O.S. system (where applicable).

5. Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

6. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES :

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times.

Can communicate well with guests. Must be willing to pitch-in and help co-workers with their job duties and be a team player.

Must be able to withstand prolonged periods of standing and / or walking. Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction :

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff.

It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.

Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits :

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.

You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and / or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security :

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE :

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties.

Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully.

Other job-related duties may be assigned by the associate’s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise;

each associate remains, at all times, an at will associate.

Qualifications

3-5 experience in an upscale independent restaurant