Description

GENERAL PURPOSE

Under general supervision, provides prompt and courteous food service to restaurant customers.

ESSENTIAL DUTIES / RESPONSIBILITIES

Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs / requests.

Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.

Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.

Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.

Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.

Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.

Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.

Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.

Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.

Presents a clean and professional appearance at all times.

Maintains a friendly, cheerful and courteous demeanor at all times.

Performs other duties as assigned, requested or deemed necessary by management.

OTHER DUTIES / RESPONSIBILITIES

Performs room service duties by taking orders, expediting room service trays, and transporting order to the guest's room.

Receives payment or signature for order.

Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.

SUPERVISORY DUTIES - None

Qualifications

Knowledge

Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.

Must know standard cash-handling procedures.

Must be fluent in oral and written English.

Skills

Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.

Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Abilities

Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Education / Formal Training

None

Experience

Previous experience in similar position of 3 months or longer.

Materials / Equipment Used

Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers.

Environment

Physically strenuous - prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

• Employees are held accountable for all duties of this job.-

We are looking for a competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences.

Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages.

You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.

Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Responsibilities

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food / beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen / bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Skills

• Proven restaurant serving or waitering experience
• Hands-on experience in cashier duties
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• High school diploma is a plus but not required

Welcome to Great American Steakhouse, a cherished member of the El Paso community since 1977! We take immense pride in being a family-owned restaurant, deeply rooted in the local area.

Our mission has always been to delight our valued customers with a distinguished array of prime steak cuts meticulously sourced from the top 12% of North American cattle.

As you step through our doors, you'll be greeted with the comforting aroma of homemade bread, a true testament to our commitment to providing a warm and inviting atmosphere.

To quench your thirst, our talented mixologists craft incredible signature drinks that perfectly complement your dining experience.

At Great American Steakhouse, we are passionate about creating an environment where you feel welcome, comfortable, and thoroughly satisfied.

Our dedicated team is committed to ensuring that every moment spent with us is truly memorable. Join us and embark on a culinary journey that has delighted meat lovers from all corners of the country.

Come and enjoy the exceptional experience that awaits you at Great American Steakhouse!

Position Description

Poppa Rollo's Pizza is looking for highly motivated, energetic servers for our Hewitt location. Come be a part of a Waco tradition!

We offer full time or part time positions, have flexible hours and our servers keep 100% of the tips they make. We have daily payouts after every serving shift.

Type : Part-time

Essential Duties and Responsibilities

• Provide excellent guest service by engaging the guest, describing food / beverage, taking orders, efficiently delivering food and accepting payment
• Inform guests of specials and / or promotions, answer questions and make suggestions when asked
• Use up-selling techniques with every guest to enhance dining experience
• Address guest concerns and inform manager
• Assist in keeping the restaurant clean and safe

Qualifications and Skills

• Must be at least eighteen (18) years of age
• Previous Server or restaurant experience preferred
• Reading, writing, basic math and effective communication skills required
• English language and professional communications skills are required
• Ability to work in a team environment
• Comfortable working in a fast paced environment
• Available to work evenings, weekends and holidays

Physical Demands

• Mobility required during the entire shift
• Must be able to stand and exert well-paced mobility for periods of up to eight (8) hours in length
• Consistently operates registers (Point of Sales System)

We are an Equal Opportunity Employer

Duties and Responsibilities :

• Greeting guests and taking drink and food orders
• Staying attentive to the needs of guests in the dining area
• Delivering food from the kitchen to the guests
• Ensuring the food order is made correctly by kitchen staff and looks presentable for guests
• Following health code standards with regards to the handling of food
• Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more

Don Carbon was founded in El Paso in 2013 by a family in love with food and cooking. Our specialty is fresh grilled chicken marinated with natural ingredients and cooked on the grill over our own mesquite charcoal.