Greenwood Hospitality Jobs (7)

Description

GENERAL PURPOSE

Under general supervision, provides the restaurant and kitchen with clean and sanitary ware.

ESSENTIAL DUTIES / RESPONSIBILITIES

Gathers all dirty dishware from tubs brought to the dishroom, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing.

Loads full dish racks on belt and ensures correct placement in accordance to the instructions for the operation of the machine.

Operates automatic dishwashing machine by using controls as instructed.

Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.

Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff.

Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required.

Inspects for cleanliness, manually dries with hand towels, and puts away in correct places.

Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners.

Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations.

Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements.

Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens.

Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor.

Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.

Performs other duties as assigned, requested or deemed necessary by management.

OTHER DUTIES / RESPONSIBILITIES

Contacts purveyors and contractors, in writing or by phone, when in need of product or service.

Unloads deliveries as they arrive, and accounts for ordered items by comparing packing lists to actual items received. Transports deliveries to stock room by carrying boxes or using a dolly.

Assists the stock room personnel with sorting and storing of delivered goods.

Maintains clean employee breakroom and restrooms by sweeping, mopping, cleaning counters and refilling supplies on a daily basis.

Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.

SUPERVISORY DUTIES - None

Qualifications

Knowledge

Must have basic knowledge of dishwashing.

Skills

Must have vision ability to see minute objects at arms length, to read meters and controls.

Must have finger, hand and upper body dexterity to grasp dishes, push, pull, carry and lift racks, carts, and large trash bins.

Must be able to bend, squat, reach and retrieve items from above head. Must be able to lift and carry up to 50lbs throughout entire shift.

Abilities

Must be able to understand and follow written or verbal instruction, or instruction by example.

Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.

Education / Formal Training

None

Experience

None

Materials / Equipment Used

Commercial dishwashing machine, trash compactor, broom, mop, floor buffer and other cleaning equipment.

Continual exposure to hazardous chemicals used for cleaning.

Environment

Standing, walking and carrying throughout entire shift in extremely hot work station.

• Greeting customers in a friendly manner and taking food and drink orders
• Preparing and serving beverages, ranging from simple to elaborate ones
• Preparing and serving food items such as soups, sandwiches and pastries
• Answering customers’ questions about menu choices
• Promoting and recommending menu options to customers
• Taking payment from customers
• Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs
• Keeping the work environment sanitary and organized
• Evaluating and modifying processes to improve efficiency and quality of service
• Working to attract new customers and expanding the menu

Previous Experience

Previous Barista or Serving experience

Description

GENERAL PURPOSE

Under general supervision, provides prompt and courteous food service to restaurant customers.

ESSENTIAL DUTIES / RESPONSIBILITIES

Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs / requests.

Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.

Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.

Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.

Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.

Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.

Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.

Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.

Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.

Presents a clean and professional appearance at all times.

Maintains a friendly, cheerful and courteous demeanor at all times.

Performs other duties as assigned, requested or deemed necessary by management.

OTHER DUTIES / RESPONSIBILITIES

Performs room service duties by taking orders, expediting room service trays, and transporting order to the guest's room.

Receives payment or signature for order.

Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.

SUPERVISORY DUTIES - None

Qualifications

JOB QUALIFICATIONS

Knowledge

Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.

Must know standard cash-handling procedures.

Must be fluent in oral and written English.

Skills

Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.

Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Abilities

Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Education / Formal Training

None

Experience

Previous experience in similar position of 3 months or longer.

Materials / Equipment Used

Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers.

Environment

Physically strenuous - prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

• Employees are held accountable for all duties of this job.-

Description

GENERAL PURPOSE

Responsible for set-up, mixing of drinks, service and cleanup of bar area while enduring quality service, guest satisfaction and the achievement / maintenance of company standards and profit maximization.

ESSENTIAL DUTIES / RESPONSIBILITIES

Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.

Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.

Ring guest checks; collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.

Complete liquor requisitions and supply lists.

Know and comply with state liquor laws.

Ensure established pars are maintained.

Perform all side work duties according to side work schedules.

No travel required.

Hours - scheduled days and times may vary based on need.

OTHER DUTIES / RESPONSIBILITIES - None

SUPERVISORY DUTIES - None

Qualifications

JOB QUALIFICATIONS

Knowledge

Must be 21 years of age to serve alcoholic beverages.

Skills

Ability to read, speak and communicate clearly both written & verbal.

Ability to accurately count cash / give change..

Ability to operate cash register.

Ability to lift up to 36 lbs.

Abilities

Lifting and carrying cases of liquor, soda, ice and glasses.

Bending and kneeling to get and stock supplies and glassware.

Reach and pour bottles, reach for glasses.

Continuous standing behind bar to serve guests.

No climbing required.

No driving required.

Must have excellent hearing to hear guests and servers, drink orders and questions.

Must have excellent vision to be able to handle cash, credit cards, ID's and to identify proper supplies and drink items.

Must have good speech skills in order to communicate with guests and servers.

Must have good comprehension and literacy in order to handle cash, credit cards, input into computer and identify proper supplies.

Chemicals / agents used - Cleaning and sanitizing solutions for glassware and bar cleaning

Education / Formal Training

No formal education required.

Experience

One year bartending experience preferred.

Material / Equipment Used

Blender for drinks, computer for cash handling, credit card approval and imprint machines.

Environment

Inside % of 8 hour shift.

May have to go into cooler for garnishes and other items.

Description

GENERAL PURPOSE

Under general supervision, provides prompt and courteous food service to restaurant customers.

ESSENTIAL DUTIES / RESPONSIBILITIES

Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs / requests.

Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.

Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.

Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers.

Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.

Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.

Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.

Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility.

Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service.

Presents a clean and professional appearance at all times.

Maintains a friendly, cheerful and courteous demeanor at all times.

Performs other duties as assigned, requested or deemed necessary by management.

OTHER DUTIES / RESPONSIBILITIES

Performs room service duties by taking orders, expediting room service trays, and transporting order to the guest's room.

Receives payment or signature for order.

Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.

SUPERVISORY DUTIES - None

Qualifications

Knowledge

Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.

Must know standard cash-handling procedures.

Must be fluent in oral and written English.

Skills

Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.

Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Abilities

Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.

Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.

Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Education / Formal Training

None

Experience

Previous experience in similar position of 3 months or longer.

Materials / Equipment Used

Computerized order machine, basic writing materials, restaurant equipment including but not limited to coffee machines, ice machines, toasters and beverage dispensers.

Environment

Physically strenuous - prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

• Employees are held accountable for all duties of this job.-

Description

GENERAL PURPOSE

Under general supervision, provides the restaurant and kitchen with clean and sanitary ware.

ESSENTIAL DUTIES / RESPONSIBILITIES

Gathers all dirty dishware from tubs brought to the dishroom, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing.

Loads full dish racks on belt and ensures correct placement in accordance to the instructions for the operation of the machine.

Operates automatic dishwashing machine by using controls as instructed.

Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.

Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff.

Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required.

Inspects for cleanliness, manually dries with hand towels, and puts away in correct places.

Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners.

Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations.

Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements.

Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor.

Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.

Performs other duties as assigned, requested or deemed necessary by management.

OTHER DUTIES / RESPONSIBILITIES

Contacts purveyors and contractors, in writing or by phone, when in need of product or service.

Unloads deliveries as they arrive, and accounts for ordered items by comparing packing lists to actual items received. Transports deliveries to stock room by carrying boxes or using a dolly.

Assists the stock room personnel with sorting and storing of delivered goods.

Maintains clean employee breakroom and restrooms by sweeping, mopping, cleaning counters and refilling supplies on a daily basis.

Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.

SUPERVISORY DUTIES - None

Qualifications

Knowledge

Must have basic knowledge of dishwashing.

Skills

Must have vision ability to see minute objects at arms length, to read meters and controls.

Must have finger, hand and upper body dexterity to grasp dishes, push, pull, carry and lift racks, carts, and large trash bins.

Must be able to bend, squat, reach and retrieve items from above head. Must be able to lift and carry up to 50lbs throughout entire shift.

Abilities

Must be able to understand and follow written or verbal instruction, or instruction by example.

Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.

Education / Formal Training

None

Experience

None

Materials / Equipment Used

Commercial dishwashing machine, trash compactor, broom, mop, floor buffer and other cleaning equipment.

Continual exposure to hazardous chemicals used for cleaning.

Environment

Standing, walking and carrying throughout entire shift in extremely hot work station.

• Greeting customers in a friendly manner and taking food and drink orders
• Preparing and serving beverages, ranging from simple to elaborate ones
• Preparing and serving food items such as soups, sandwiches and pastries
• Answering customers’ questions about menu choices
• Taking payment from customers
• Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs
• Keeping the work environment sanitary and organized
• Evaluating and modifying processes to improve efficiency and quality of service
• Working to attract new customers and expanding the menu

Previous Experience

Previous Barista or Serving experience