COMPANY OVERVIEW

The Holiday Inn & Suites Atlanta Airport North is a full-service hotel committed to empowering the success and well-being of our employees by offering career paths in all areas of the hotel.

From back of the house positions in our kitchen and housekeeping departments, to front-facing positions like guest service or restaurant serving, we’re sure you’ll find the perfect fit within our hotel!

We are looking for those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today! You make us who we are.

JOB SUMMARY

Servers bridge the kitchen and our guests, ensuring that the food is out and the guests at each table are happy. Our servers are always organized, calm, and friendly, going above and beyond to make sure their tables have the best experience.

If you thrive in a fast-paced environment and are enthusiastic about serving others, this may be just the job for you!

RESPONSIBILITIES

• Welcome guests with a friendly greeting and a smile.
• Present menu, answer questions, and make suggestions regarding food and service.
• Deliver food orders to guests in a timely and courteous manner.
• Relay and / or enter order into POS system for the kitchen and serve courses from kitchen and / or bar.
• Observe guests to fulfill any additional requests and to perceive when meal has been completed.
• May assist kitchen staff by ladling soup, tossing salad, portioning desserts, brewing coffee, and performing other services as determined by needs of the restaurant.
• Clear and reset counters and tables at conclusion of each guest.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Perform opening and closing duties.
• Work with the hotel team to create and deliver a memorable service experience for guests.
• Provide guests with the finest quality of service at all times in a warm and enthusiastic manner.

QUALIFICATIONS

• Knowledge of food service regulations.
• Strong customer service and interpersonal communications skills required.
• Able to easily and quickly lift and carry heavy trays.
• Able to stand for long periods of time.
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
• Excellent conflict-resolution skills.
• Able to work in fast paced environment.
• Able to prioritize, organize, and manage multiple tasks.

BENEFITS

• Associate Hotel Discounts Worldwide!
• PTO Accrual from day one!
• Health, Dental and Vision Insurance
• 401(k) with Employer Match
• Short Term & Long Term Disability Insurance
• Paid Life Insurance
• Employee Assistance Program

Description

The Phoenix at Lake Lainer is seeking Server's to join their team!

Shifts Details :

Mon-Fri ; every other weekend required

The Server is responsible for providing dining and table services to residents and guests in the community’s dining rooms and designated areas in accordance with Phoenix Senior Living standards.

Responsible for proper dining set-up, providing meal and dining services and cleaning of the dining rooms. Responsible for handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service.

Requirements

EDUCATION / EXPERIENCE / LICENSURE- CERTIFICATION

• Education : High School Diploma / GED required
• Previous experience in dining hospitality and / or full service senior living preferred

SKILLS AND ABILITIES

• Understanding of infection control procedures
• Demonstrate the ability to Multi task and Manage Stress
• Competent in time management / organizational skills
• Understands and embraces the assisted living philosophy
• Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times
• Possess written and verbal skills for effective communication
• Demonstrates good judgment, problem solving and decision making skills

Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us.

You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests.

Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests.

This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now! Compensation :

Responsibilities :

• Actively engage in pre-shift and department meetings to get a thorough knowledge of all goods, services, and facility operations
• Receive proper payment from the guest and ensure the accuracy of the guest check and method of payment to protect both the customer and the restaurant from transaction errors
• Restock and clean as instructed, including side work for opening and closing of the restaurant
• Establish a full knowledge of menu items, ingredients, and daily specials to respond to client inquiries and make recommendations
• Welcome customers upon arrival and promptly seat them, take food and beverage orders from diners, serve meals, and meet any special requirements or requests

Qualifications :

• Educational requirements include a high school diploma or equivalent GED certification
• Excellent communication and interpersonal skills for working with customers and other team members
• Outstanding time management and organizational skills
• We prefer some experience working in the food service industry
• Proven customer service experience with a strong guest-focused mentality

About Company

We are a great place to work!

Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us.

You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests.

Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests.

This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now! Compensation :

$20 - $30 hourly

Responsibilities :

• Restock and clean as instructed, including side work for opening and closing of the restaurant
• Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
• Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
• Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
• Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests

Qualifications :

• Prior food service industry experience is highly desired
• Educational requirements include a high school diploma or equivalent GED certification
• Display excellent communication and interpersonal skills with customers and coworkers
• Possesses strong, organizational and time management skills
• Proven customer service experience with a strong guest-focused mentality

About Company

Located on the historic Ponce de Leon Ave in the heart of Atlanta, Hotel Clermont boasts 93 carefully appointed rooms with modern conveniences and splendid views.

Tiny Lou’s is a swinging French-American brasserie located downstairs at Hotel Clermont.

All full-time employees are eligible for :

• Medical
• Dental
• Vision
• Short-Term / Long-Term Disability
• 401K / 401K match
• Employee discounts at all properties

Oliver Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Summary of Position :

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests a good time and a great meal, they will want to return again and again.

Duties & Responsibilities :

Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.

Inform guests of specials and menu changes.

Make recommendations you genuinely feel your guests will enjoy.

Answer questions about our food, beverages and other restaurant functions and services.

Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.

Deliver food and beverages from kitchen and bar to guests in a timely matter.

Perform side work at the start and end of each shift as required by service station assignment.

Maintain clean service areas.

Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).

Be ready and willing to assist fellow servers as situations arise.

Be ready and willing to assist bus person with clearing and resetting tables.

Thank guests for their visit and invite them to return.

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications :

Be able to communicate and understand the predominant language(s) of our guests.

Must have a basic knowledge of dining room and service procedures and functions.

Possess basic math skills and have the ability to handle money and operate a point-of-sale system.

Be able to work in a standing position for long periods of time (up to 5 hours).

Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.