Il Fornaio Cucina Italiana is hiring knowledgeable, experienced, service-oriented dining room Servers. Experience in a full-service restaurant is needed.

As a server, you'll wow our guests with outstanding service and hospitality. RBs (Responsible Beverage Service) certificated required for CA locations.

Foodhandler Card required.

What we're looking for :

Excellent communication, hospitality, interpersonal and math skills

Skilled at reading the table and can anticipate your guests' needs

Team player; you're always willing to give and ask for help

At least six months of experience as a server in a full-service restaurant

Ability to make guest recommendations through knowledge of spirits, cocktails, wine, beer and a la carte food service Serving full menu and bar including wine and specialty cocktails.

Communicating orders clearly with the bar staff and kitchen

Continuous table maintenance

Delivering drinks and food correctly and efficiently Closing out checks and reconciling cash in a timely fashion

  • Adhering to food safety and sanitation guidelines Maintaining a positive teamwork attitude
  • Communicating clearly, professionally, and respectfully Monitoring guest satisfaction
  • Having a flexible work schedule including weekend availability
  • Able to lift up to 35 lbs., and continuously bend, reach and twist; you're constantly on the move!
  • RBS Certified or within 60 days of date of hire
  • Food Handlers Card or within 30 days from date of hire

What we offer : Flexible scheduling

Flexible scheduling

Excellent training program

Health benefits including medical, dental and vision

Career growth opportunities

Family meal twice a day

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Il Fornaio Cucina Italiana is hiring knowledgeable, experienced, service-oriented dining room Servers. Experience in a full-service restaurant is needed.

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Excellent communication, hospitality, interpersonal and math skills

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JOB TITLE : FOH Server, Cashier, Counter Service, Food Runner / Expeditor, Guest Services

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This job description does not constitute a contract for employment and may be changed at the discretion of Company Leadership with or without notice.

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Fine Dining Servers are waiters and waitresses in upscale restaurants. Patrons at these places expect a high level of service because of the prices they are paying for the eating experience.

Fine Dining Servers work to provide exceptional levels of customer satisfaction. Hours for Fine Dining Servers vary according to when the establishment is open, and evening and weekend schedules are common.

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Learning the Menu

Fine Dining Servers must be experts on a restaurant’s offerings. When patrons inquire about food choices, Fine Dining Servers should be able to explain ingredients, preparation techniques and available substitutions.

They know about daily specials or seasonal offerings not on the menu and convey information about these additional choices to the dining party.

Fine Dining Servers also may offer suggestions to enhance the experience, such as which wine pairs well with a given entrée.

Handling Orders

Fine Dining Servers take food and beverage orders from customers, deliver written requests to the kitchen for preparation, carry items to the table in the proper order, help the bus staff as needed with the removal of finished plates, refill drinks and collect payment when the meal is over.

Providing Customer Service

Whether a food item isn’t up to satisfaction, a guest drops his fork and needs another one or the air conditioning is too cold, Fine Dining Servers rectify the problem.

Following Procedures

Upscale restaurants often have strict guidelines to keep operations flowing and service consistent. Fine Dining Servers are aware of these instructions and act accordingly.

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Training Others

Seasoned Fine Dining Servers often assume the responsibility of getting new hires up to speed.

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Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.

Handling multiple tables and tasks in an efficient manner.

Cleaning and clearing tables.

Assisting with opening and closing duties, such as preparing ingredients and restocking items, such as straws, napkins, etc.

Learning about food and beverages, such as wine, beer, and cocktails.

Taking inventory of supplies and ingredients.

Checking identification to ensure customers are the proper age to purchase alcoholic beverages.

Standing, walking, and carrying heavy trays of food and drinks.

Fine Dining Server Requirements :

High School Diploma or equivalent.

Experience may be preferred, especially if serving beverages in a fine dining establishment.

Ability to walk, stand, and carry heavy trays.

A friendly, attentive attitude.

Knowledge of cocktails, beer, wine, and food.

Must be the minimum age to serve alcohol.

A passion for providing customers with high-quality service.

Compliance with all local, state, and federal liquor laws.

Willingness to work at peak hours, which may include evenings, holidays, and weekends.

Fine Dining Server Skills

Good Fine Dining Servers embrace their role. They know their appearance, attitude and actions play a large part in creating a pleasant atmosphere.

Thus, hiring managers search for candidates with these capabilities :

Looking well-groomed and neatly dressed consistently to reflect positively on the employer

Paying attention to detail, such as placing orders exactly to customer specifications

Listening carefully to determine the desires of patrons and act accordingly, such as figuring out the right level of pinkness for a steak

Maintaining politeness and positivity, especially when dealing with rude or disgruntled patrons

Multitasking to serve the needs of various diners at the same time

Interacting sufficiently with customers to build goodwill and attend to their needs, but also being sensitive about giving people their space

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Though no formal education is required, most Fine Dining Servers possess at least a high school diploma. A culinary or college degree, however, can impress hiring managers at upscale restaurants and increase the chance of landing a position.

Employers also look at experience, so servers sometimes work at less prestigious restaurants first in order to build their resumes.

All Fine Dining Servers can expect plenty of on-the-job training to ensure they know exactly what to do to best represent the restaurant and provide a quality experience for diners.

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