Server

Boiling Point is a growing Taiwanese Hot Soup specialty restaurant with locations in the US, Canada, and China. At Boiling Point, we are a team that believes in "Honesty, Reliability, Integrity, and Care" as our core business model with a mission to bring great food to a wide audience.

We believe in ensuring that every customer receives the best quality food and the most authentic Taiwanese food dining experience possible.

We are looking to expand and are in need of candidates with a positive, motivated attitude that would love to grow with the company.

We would love for you to join us and be part of the Boiling Point family!

Purpose / Summary :

To serve and provide exceptional service and hospitality to every customer in the restaurant while participating in team work ensuring absolute customer satisfaction.

Servers are responsible for positive customer interactions while serving in a friendly and efficient manner. Thoroughly knowledgeable in all aspects of BP’s menu and prices and can make recommendations.

Duties & Responsibilities :

• Greet incoming customers immediately whenever possible
• Has thorough knowledge of food and beverage menu and make suggestions to customers
• Take orders and serve food and / or beverage to customers
• Cashiering duties including preparing checks and processing payment through POS system
• Ensuring cleanliness in dining area including but not limited to removing dishes from tables and taking them to the kitchen for cleaning, refilling sauces, and cleaning sauce containers as needed
• Set up tables in preparation for the next customer
• Will also be responsible for general housekeeping duties of the restrooms
• Stock service areas with supplies when needed
• Maintain personal health and sanitation standards
• Must be knowledgeable of all safety codes per BP's guidelines
• Ensure compliance with BP’s code of ethics, integrity and conduct

Minimum Qualifications :

• 1 year of food retail experience in a fast paced environment, specifically as a server
• Friendly attitude with excellent customer service skills
• Able to multitask and work in a team environment
• Must be able to work flexible schedules
• High School diploma preferred
• All candidates are subject to a background check and employment verification process

Physical demands :

• Ability to continuously stand or walk
• Ability to bend and lift frequently
• Ability to lift up to 10lbs frequently and 50lbs occasionally
• Ability to squat occasionally

Work environment :

• Work will be conducted in a kitchen and restaurant environment
• May encounter temperatures ranging from 32 degrees to 425 degrees around equipment
• May occasionally walk on slippery surfaces
• Noise level in the work environment is frequently loud
Benefits :
• 401(k)
• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance*
• Life insurance
• Paid sick time
• Paid time off*
• full-time employee only

What will you be doing most days?

• Adhere to all sanitation, safety, and alcohol service protocol
• Consistently hold a friendly, relaxing, and courteousness demeanor that makes guests feel comfortable to ensure satisfaction
• Transmit orders to bar and kitchen by recording guests' choices and gives knowledgeable recommendations as necessary
• Keep the kitchen staff informed on times, updates, or any changes that need to be made to guest’s orders
• Serve orders by picking up and delivering guests' choices from the kitchen / bar and deliver accompaniments and condiments as needed
• Issue bills & collects payment; including room charges, credit card payments, or cash payments with the correct change returned
• Assist other servers as needed

What are the requirements for this position?

• You are a professional, motivated, and driven individual
• You enjoy working with all types of people from all walks of life
• You have the ability to multi-task and work in a fast-paced environment
• You are familiar with taking orders from guests, serving food, clean-up and routine side-work, special event set up / service, and assistance with food preparation
• You must be able to work nights and weekends
• You are able stand and be one your feet for long periods of time and can lift and maneuver heavy trays

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Description :

JOB TITLE : FOH Server, Cashier, Counter Service, Food Runner / Expeditor, Guest Services

REPORTS TO : Assistant General Manager, General Manager

DIRECT REPORTS : None

COMPENSATION PACKAGE :

• Sick Leave (earned based on local / state / federal compliance mandates, by location)
• Commuter Benefits
• Free shift meal
• Discounted meals at all other company-owned restaurants
• Competitive hourly wage + tips

SUPERVISORY RESPONSIBILITIES

None

PHYSICAL DEMANDS

Position may be required to assist in restaurant operations (prolonged periods of standing, walking and / or assist with food production or service) during critical operational demands.

Heavy lifting may be required.

WORK ENVIRONMENT

The environment within the restaurant may be subject to extreme heat and wet, slippery floors, particularly in the food production area.

Care must be exercised to wear appropriate attire such as skid resistant shoes.

The job description below is intended to describe the general nature and level of work being performed by the employees assigned to this position.

It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position.

The Company may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

This job description does not constitute a contract for employment and may be changed at the discretion of Company Leadership with or without notice.

JOB DESCRIPTION

Position Summary

The FOH employee is responsible for managing the first impression of Curry Up Now to our guests. Taking orders from customers, providing customer service, delivering food to tables, and general friendly engagement is required in this role.

The FOH position is held accountable for the financial responsibility of the cash drawer in which they operate. Accurate accounting for beginning and ending balances, sales receipts, etc.

are the responsibility of the FOH person.

Requirements :

POSITION QUALIFICATIONS

• Self-discipline, initiative, leadership ability and outgoing
• Pleasant, polite manner and a neat and clean appearance
• Must possess good communication skills
• Ability to coordinate multiple tasks such as take orders, ensure that orders are produced timely and respond to guest questions.
• A combination of practical experience and education, along with the drive, desire, and ambition to succeed in work and in life
• Basic knowledge of computers (MS Word, Excel), and Point of Sale systems
• Must be reliable, dependable, and willing to work the hours per week as needed for the role whether full-time or part-time.
• Must be eligible to work in the United States.
• Must have ServSafe, Food Handlers Certification

PI223331694

Fine Dining Server Job Description

Fine Dining Servers are waiters and waitresses in upscale restaurants. Patrons at these places expect a high level of service because of the prices they are paying for the eating experience.

Fine Dining Servers work to provide exceptional levels of customer satisfaction. Hours for Fine Dining Servers vary according to when the establishment is open, and evening and weekend schedules are common.

Like any waiter or waitress, Fine Dining Servers should expect to spend a great deal of time on their feet. They also need to be coordinated and sufficiently strong to move seamlessly around the area and carry items without incident.

Fine Dining Servers responsibilities include speaking with customers, taking drink and food orders, making recommendations, processing payments, and ensuring that customers’ needs are met, and they have an excellent time.

You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails.

To succeed as a Fine Dining Server, you should be friendly, proactive, and efficient. Fine Dining Servers should also be passionate about the food and drinks they serve and creating a fun, enjoyable experience for every customer.

Fine Dining Server Duties and Responsibilities

To accomplish their goal of providing diners with an outstanding experience, Fine Dining Servers take on a variety of duties.

Based on our analysis of several job postings, these are some of the most common Fine Dining Server duties.

Learning the Menu

Fine Dining Servers must be experts on a restaurant’s offerings. When patrons inquire about food choices, Fine Dining Servers should be able to explain ingredients, preparation techniques and available substitutions.

They know about daily specials or seasonal offerings not on the menu and convey information about these additional choices to the dining party.

Fine Dining Servers also may offer suggestions to enhance the experience, such as which wine pairs well with a given entrée.

Handling Orders

Fine Dining Servers take food and beverage orders from customers, deliver written requests to the kitchen for preparation, carry items to the table in the proper order, help the bus staff as needed with the removal of finished plates, refill drinks and collect payment when the meal is over.

Providing Customer Service

Whether a food item isn’t up to satisfaction, a guest drops his fork and needs another one or the air conditioning is too cold, Fine Dining Servers rectify the problem.

Following Procedures

Upscale restaurants often have strict guidelines to keep operations flowing and service consistent. Fine Dining Servers are aware of these instructions and act accordingly.

They also pay close attention to safety measures so that food does not inadvertently become contaminated or someone gets burned by a hot plate.

Training Others

Seasoned Fine Dining Servers often assume the responsibility of getting new hires up to speed.

Other Important Responsibilities :

Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.

Handling multiple tables and tasks in an efficient manner.

Cleaning and clearing tables.

Assisting with opening and closing duties, such as preparing ingredients and restocking items, such as straws, napkins, etc.

Learning about food and beverages, such as wine, beer, and cocktails.

Taking inventory of supplies and ingredients.

Checking identification to ensure customers are the proper age to purchase alcoholic beverages.

Standing, walking, and carrying heavy trays of food and drinks.

Fine Dining Server Requirements :

High School Diploma or equivalent.

Experience may be preferred, especially if serving beverages in a fine dining establishment.

Ability to walk, stand, and carry heavy trays.

A friendly, attentive attitude.

Knowledge of cocktails, beer, wine, and food.

Must be the minimum age to serve alcohol.

A passion for providing customers with high-quality service.

Compliance with all local, state, and federal liquor laws.

Willingness to work at peak hours, which may include evenings, holidays, and weekends.

Fine Dining Server Skills

Good Fine Dining Servers embrace their role. They know their appearance, attitude and actions play a large part in creating a pleasant atmosphere.

Thus, hiring managers search for candidates with these capabilities :

Looking well-groomed and neatly dressed consistently to reflect positively on the employer

Paying attention to detail, such as placing orders exactly to customer specifications

Listening carefully to determine the desires of patrons and act accordingly, such as figuring out the right level of pinkness for a steak

Maintaining politeness and positivity, especially when dealing with rude or disgruntled patrons

Multitasking to serve the needs of various diners at the same time

Interacting sufficiently with customers to build goodwill and attend to their needs, but also being sensitive about giving people their space

Fine Dining Server Education and Training

Though no formal education is required, most Fine Dining Servers possess at least a high school diploma. A culinary or college degree, however, can impress hiring managers at upscale restaurants and increase the chance of landing a position.

Employers also look at experience, so servers sometimes work at less prestigious restaurants first in order to build their resumes.

All Fine Dining Servers can expect plenty of on-the-job training to ensure they know exactly what to do to best represent the restaurant and provide a quality experience for diners.

Fine Dining Server Salary

Our restaurant is looking for a Server with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask food and beverage orders and deliveries. The Old Wagon Saloon & Grill prides itself in providing excellent service, and we are looking for a server who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a server in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables.

All our servers are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter / waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable.

A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Server :

Greeting, seating, and escorting guests.

Providing menu recommendations and additional information.

Upselling additional products when appropriate.

Checking ID's to prevent minors from ordering alcoholic beverages.

Taking orders using software, order slips, or by memorization.

Communicating order details to the kitchen staff.

Delivering food and beverages in a timely fashion.

Delivering checks and collecting bill payments.

Cleaning and maintaining the appearance of tables and tableware.

Providing exceptional customer experience.

Server Job Requirements :

Must have prior experience as a server and / or food service industry.

Must showcase teamwork and communication skills.

Must be able to handle money transactions responsibly.

Must be able to multitask and act quickly.

Must be flexible and ready to work all shifts.

Must carry at least a high school diploma.

The Old Wagon Saloon & Grill a drug free, equal opportunity job place is seeking talented, energetic, organized and service-oriented individuals who are committed to providing absolute guest satisfaction in a fast-paced high-energy environment!