Diner Server Job Description

Summary :

• At Black Bear Diners, we have been serving Good Old Fashioned Family Food since 1995. We are a fun, family-friendly concept known for our great homemade food, large portions and genuine, friendly service.
• The overall responsibility for servers is to provide friendly, prompt, individualized service that creates a dining experience so positive that all guests will want to return.

Qualities of a Great server :

• Patience
• Good Sense of Humor
• Enthusiastic
• Ability to remain calm under pressure
• Ability to multi-task

Knowledge / Technical Expertise :

• Familiar with and practice all company standards related to position.
• Welcome and greet guests. Make all our guests feel comfortable and let them know you’re there to personally take care of them.
• Inform guests of specials and feature items.
• Answer questions about our food, beverages and other restaurant functions and services.
• Take food and beverage orders from guests, enter orders in our point-of-sale system.
• Deliver food and beverages to guests in a timely matter.
• Run food orders from the pick-up window promptly regardless of which server placed the order.
• Perform side work at the start and end of each shift as assigned.
• Maintain clean service areas.
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.

Pre-bus tables frequently.

• Prepare bill and present check to guest at appropriate point in service sequence.
• Clean and reset tables promptly. Clean chairs, booths, and surrounding carpet.
• Be ready and willing to assist fellow servers as situations arise.
• Thank guests for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
• Possess verbal and language skills to understand and communicate with guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
• Other Duties as assigned

Appearance / Uniform :

Complies with all company standards related to appearance and uniform standards. Examples include hair, jewelry, shoes, suspenders, nametags, facial hair, etc.

as detailed in the company handbook.

Work Conditions :

Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business.

Postural & Physical Demand Requirements :

• Frequent reaching above waist, chest and shoulder level as well as and reaching below waist level.
• Frequent to continuous need for manual dexterity of both hands (pushing, pulling, handling, gripping, fine finger controls, etc.).
• Continuous standing on hard surfaces for many tasks.
• Frequent hip flexion while walking for all tasks.
• Frequent exposure to cold / below freezing and high heat temperatures (walk-in refrigerator, freezers, and ovens)
• Be able to work in a standing position for long periods of time.
• Be able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds frequently, 50 lbs. occasionally.
• Bending, squatting, stooping for cleaning activities throughout the shift.
• Climbing on step stools for cleaning projects as needed.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.

Open interviews conducted daily - Walk-ins are Welcome

Hiring Immediately - Server

We value Gracious Hospitality in everything we do, it starts with you! Our team members are the not-so-secret ingredient in crafting memorable moments and delivering the exhilarating brewhouse experience our Guests know us for.

There’s a place for you at our table. Craft your career today.

You give your all to delight our Guests, we serve up the ingredients for you to live your best life.

• Flexible scheduling options
• Fun, energetic and inclusive workplace
• Career path programs to help you advance your career. We love promoting our team members!
• Competitive pay & earn tips
• Team Member dining discounts
• Benefits designed for your holistic wellness :
• Medical, dental, vision, and wellness programs (eligibility based on hours worked).
• Flexible spending accounts, (k), and financial wellness plans.
• Life, disability, accident, home, auto, and pet insurance.
• Perks Spot discount program save on entertainment, movie tickets and hundreds of products!

Responsibilities

Gracious Hospitality is in your capable hands. You :

• Deliver fun, memorable brewhouse experiences that exhilarates the senses and nourishes the soul.
• Craft memorable connections that delight our Guests with your service focused hospitality and genuine smile that keeps Guests excited for their next visit.
• Make crave worthy food and beverage recommendations that keep our Guest full and smiling.

Requirements

Requirements

Bring your Guest focused enthusiasm to our team today.

• Do you have 2+ years of full-service, high-volume, casual dining restaurant experience?
• Do you thrive working in a fast-paced, collaborative, team-oriented environment?
• Do you have excellent communication and cash-handling skills?
• Are you 21 years of age or over?

Apply today!

About BJ’s Restaurants

We have been crafting memorable brewhouse experiences since our humble beginnings in Southern California in . We pride ourselves in providing our Guests with crave worthy food and beverages that exhilarates the senses and nourishes the soul.

We are proud of our brewhouse legacy and take our craft seriously. Guests come to BJ’s to experience our brewhouse escape and make good times better.

We can do that thanks to our dedicated team members, who take pride in providing every Guest with our signature gracious hospitality.

BJ’s settings and the nature of our business require our team members meet the physical requirements to perform the job effectively, with or without accommodations.

BJ’s Restaurants is an equal opportunity and E-Verify employer. Proof of eligibility to work in the U.S. required.

JOB PURPOSE :

Deliver the Polly’s Family Brand Fresh, Friendly, Above & Beyond Expectations by adding Extraordinary Value, FIRST to our TEAM, and then to our Guests Daily, and Commit to Being the BEST.

JOB ACCOUNTABILITIES :

• Takes verbal drink and meal orders according to guest preference.
• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Protects the Brand by demonstrating menu expertise, identify menu items in Aloha Point of Sale System, and able to identify menu items and ingredients for the guest.
• Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
• Monitors and oversees food temperatures during hot and cold handling to reduce the incidence of risk factors known to cause food borne illness.
• Consistently exceed Polly’s standards and maintain mystery shopper scores of 90 and above.
• Follow proper cash handling procedures, as defined by the Cash Handling Policy.
• Must D.W.I.T. (Do Whatever It Takes) to enhance the guest experience, Make The Connection and always maintain a high Blowtorch level.
• Maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Promote Polly’s culture, standards, and Core Values.
• Must always be Accountable and / or responsible for your duties.
• Restocks and clean service area
• Performs side work during shift downtime including but not limited to rolling silverware, restocking condiment holders, cleaning work areas, etc.
• Reports to work well-groomed, in clean and proper uniform and practices good personal hygiene.
• Able to work efficiently and respectfully with fellow Team Members and Managers.
• Able to work flexible schedule; days, nights, weekends and holidays.

SKILLS AND EXPERIENCE REQUIRED :

• Outstanding customer relation skills and ability to ensure a guest priority culture
• Effective communication, good organization skills
• Accuracy and honesty of handling revenues and aspects of the revenue control system
• One (1) to two (2) years with Polly’s experience and / or training preferred
• Ability to act on and solve minor problems as they arise
• Ability to multi-task and work under pressure
• Valid Food Handlers Card (if required by county)

Los Angeles! B-Dubs® is your local sports bar, offering hand-spun wings, a range of cold beer, and wall-to-wall live sports. Join the action now.

You’ll be the face of our restaurant and responsible for our customers’ experiences. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude.

If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.

Job Duties

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food / beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen / bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Skills and Qualifications

• Proven restaurant serving or waitering experience
• Hands-on experience in cashier duties
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• High school diploma is a plus but not required

Working at Wild Wings

• No strict dress code

Position : Server

Shifts, Time, and Days : Open Availability Weekdays, Weekends and Holidays

Pay Range : $15.50-$17.00

Oakmont of Torrance is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, Oakmont of Server provides exceptional quality, comfort, and care with five-star services and amenities.

Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence. We deliver meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture and living these values : Authenticity

• Teamwork
• Compassion
• Commitment
• Resilience.

With communities across California, Hawaii, and Nevada, opportunities for career growth, relocation, and travel are significant.

In addition, eligible team members may enjoy the following benefits :

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Tuition Reimbursement
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

The Server is responsible for serving food in a friendly, courteous manner, and performing a variety of duties in and around the dining area and kitchen in order to enhance the customers' experience, in accordance with the company’s mission, and values.

Responsibilities :

• Serve residents, family members, and visitors in a professional, dignified, efficient, and courteous manner.
• Accurately and professionally take residents' and guests’ food and beverage orders and enter them into the POS (point of sale computer).
• Set up and break down (bus) tables.
• Assure compliance with all proper serving techniques / etiquette (e.g. serving from left, clearing used dishes between courses, etc.).
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Qualifications :

• Experience is preferred but not necessary; we will train the right candidate.
• Must be at least 16 years of age with a work permit.
• High school diploma or equivalent.
• Excellent customer service skills.
• Strong desire to work with the elderly and care for their needs.
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

Oakmont Management Group, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands.

OMG currently serves over 6,000 seniors across 64 communities in California, Hawaii, and Nevada. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members.

We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly.

Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.