Job Type Full-time Description

The VISION of PlayLV Gaming is to be the place to be Downtown, and is supported by our MISSION a Downtown Icon committed to building lasting relationships, legendary service & classic gaming with a modern twist.

The renaissance has begun, The Plaza Way!

Our guiding principles are :

• Always do the right thing
• Be respectful and considerate everyone matters
• Deliver more than others think possible
• Show passion for what we do and enthusiasm for who we are

Delivering on these promises requires amazing people. PlayLV Gaming takes pride in hiring an extremely talented, motivated, and diverse workforce that possess the attitude and aptitude to work within a high performance culture.

Employees receive training, guidance, development, and leadership in order to effectively perform their responsibilities.

POSITION SUMMARY : The primary purpose of the Security Officer is to demonstrate superior guest service skills by answering questions, escorting guests to their destinations, assisting in medical emergencies, providing for the general safety and security of guests, employees, and company assets, and providing all other supporting services.

All duties are to be performed in accordance with department and property policies, practices, and procedures.

Top 5 Specific Job Functions :

• Patrol and monitor all areas of the property
• Act as a First-Responder in emergency situations
• Perform gaming drops / transactions, including carrying drop boxes and chip carriers
• Resolve complaints and issues involving both guests and employees
• Provide excellent guest service to guests and employees

Other Specific Job Functions :

• Assists guests by giving directions and answering questions in a friendly and courteous manner
• Assists injured guests and applies first aid as necessary until professional help arrives
• Patrol and observe all areas to ensure guest and team member safety
• Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire & safety hazards and undesirable persons and reports these issues to Security supervision

This job description in no way states or implies that these are the only duties to be performed by the employee in this position.

It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Other Specific Job Functions (Cont’d) :

• Assists guests by giving directions and answering questions in a friendly and courteous manner
• Assists injured guests and applies first aid as necessary until professional help arrives
• Patrol and observe all areas to ensure guest and team member safety
• Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire & safety hazards and undesirable persons and reports these issues to Security supervision
• Respond to disturbances, as well as observe, report, document, and take appropriate action if necessary
• Investigates all accidents on PlayLV's premises
• Performs identification checks of guests to insure that only those 21 years of age and older are in the gaming areas
• Ability to diffuse and manage violent situations and if necessary restrain a person using physical tactics learned in security training
• Learn and apply general crime prevention techniques in accordance with PlayLV Asset Protection Policy
• Operate a two-way radio to communicate with other Security personnel
• Operate company owned vehicles, trucks, and motorized carts to respond to incidents and maintain security on and off property
• Use computer to complete reports regarding property incidents such as guest accidents, personal property damage, vehicle accidents, theft, and guest complaints
• Monitor access to the guest rooms by checking room keys at the elevator lobby
• Provide security escorts for employees as necessary
• Interact in a professional manner when dealing with other building staff, clients, guest, supervisor, and corporate staff
• Other related duties as necessary

Requirements

Required :

• Knowledge of and enforcement of applicable laws, policies and procedures
• At least 6 months of previous customer service, security or other law enforcement experience
• Ability to participate in all evacuations procedures to aid guests and employees during an emergency
• Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques
• Complete a CPR / AED class within 60 days of employment
• The ability to complete all phases of security training including handcuffing training within 90 days of employment
• Work varied shifts, including weekends and holidays
• High school diploma or equivalent
• Excellent customer service skills
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor
• Able to effectively communicate in English, in both written and oral forms

Preferred :

• Provide cardiopulmonary resuscitation (CPR) and operate an automated external defibrillator (AED) machine when needed
• Previous security and / or military experience
• Previous experience working in a similar resort setting

CERTIFICATES, LICENSES, REGISTRATIONS :

• Gaming
• Alcohol Awareness
• Driver’s License
• CPR / AED (within 60 days)

PlayLV Gaming is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, PlayLV Gaming will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SUPERVISORY RESPONSIBILITIES :

None

WORK SCHEDULE / HOURS :

Varied

PHYSICAL REQUIREMENTS :

WORK CONDITIONS :

This position provides FREE MEDICAL INSURANCE FOR ENTIRE FAMILY, FULL USE OF OUR TWO MEDICAL CENTERS (FREE lab work / FREE Generic Drugs / Free Provider Visits and more).

TWO 401k plans with one completely funded by Station Casinos and so much more!

Description :

Supervise, plan and schedule security activities for the Security Shift Supervisors as directed by management. Assign work to Security Officers and establish priorities.

Train, inspect and evaluate Security Officers for alertness, appearance and proper performance while on duty and correct deficiencies.

Recommend the employment, promotion and termination of security personnel. Respond to all non-routine incidents in a supervisory capacity ensuring appropriate action is taken and notifications are made.

Supervise and evaluate security reports for accuracy and completeness. Ensure all incidents are thoroughly investigated and appropriate action is take and notifications are made.

Ensure establishment, administration and evaluation of department policies and objectives, including standards of performance.

Practice teamwork, support fellow Team Members and create an energized, positive work atmosphere.

Qualifications :

Must be at least 21 years of age. Ability to communicate effectively with Guests, Team Members, and Management. Preferred four (4) years’ experience in casino security or the law enforcement field.

Preferred one (1) year experience in a supervisory position. Demonstrate the ability to plan, organize work and train Security Officers in the performance of their duties.

Demonstrate and understand management's goals and objectives. Advanced computer skills and working knowledge in Microsoft Word, Excel, Outlook and PowerPoint.

Must be able to carry a firearm and have the appropriate firearm registered with local law enforcement agency.

JOB REQUIREMENTS :

To include but not limited to :

• Consistently following SOP’s outlined be Security and venue management.
• Provide security and safety for guests, employees and venue.
• Abide by all state and federal law while enforcing hotel and venue policy.
• Administer first aid and assist injured guests and employees.
• Maintain current knowledge of authorities to contact in the event of specific situations.
• Use professionalism in responses to all levels of situations that arise.
• Be alert and vigilant of any suspicious guests or activity.
• Participate in weekly marketing requirements.
• Follow proper and professional radio communication
• Practice and promote efficient safety strategies, adhering to all safety standards.
• Escort guests or employees out of the venue as needed.
• Provide detailed incident reports whenever issues arise with guests or employees.
• Report safety concerns as they arise.
• Conforming to the department grooming standards, uniform or attire, and jewelry policy.
• Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
• Other duties as assigned.

QUALIFICATIONS : (Include equipment knowledge / use)

• Ability to work as part of a team in a high stress & a high-volume environment.
• Demonstrate experience and ability to work in a dynamic environment that includes frequent change.
• Good communication skills; multilingual is a plus.
• Ability to read and write in English proficiently.
• Able to successfully complete registration with the Nevada Gaming Control Board.
• Physically able to lift and carry at least 50lbs on a tray or arm service where it applies.
• Physically able to walk or stand without assistance on various surfaces for an extended period of time.
• Professionally groomed in a manner consistent with department grooming standards.
• Must have oral and written English language skills.
• Must be 21 years of age.

POSITION PURPOSE :

Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property.

Maintain a safe and secure environment for guests, visitors, and associates. Monitors and assists in the enforcement of hotel policies and procedures;

regulation 6; federal, state and local laws; and pertinent sections of company labor contracts.

EXAMPLES OF DUTIES :

• Foot patrol of the interior of the hotel to observe and identify potential security and safety risks or undesirable conditions.
• Evaluate situations and make logical decisions on how to proceed and direct work.
• Assists injured guests and applies first aid as necessary until professional help arrives.
• Patrols the parking lot and garage by car or foot patrol.
• Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock and room safe problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and / or property in a calm, rational and persuasive manner.

Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, associates, patrons and property.

• Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
• Relate relevant information on house count, conventions, arrivals and departures from each shift.
• Memorize and monitor life safety system including accurate layout of entire building, locations of fire extinguishers, complete alarm reports and checks and report any pertinent information from each shift.
• Observe monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty;

report any alarms similarly.

• Assists guests by giving directions and answering questions in a friendly and courteous manner.
• Completes written reports as assigned.
• Controls and directs traffic as needed.
• Administer CPR and / or First Aid.

QUALIFICATION STANDARDS :

EDUCATION

High School Diploma.

EXPERIENCE

Prior security experience in an upscale resort preferred.

LICENSES OR CERTIFICATES

Valid Alcohol Awareness Card, Valid Drivers License and DMV printout. CPR & First Aid Certification.

OTHER

Must be 21 years of age. Additional language ability preferred. Must be able to work overnights, nights, days, holidays, and weekends.

Description

Protect-US is hiring for an Armed Security Guard in the Las Vegas, Nevada area !

We are looking for an experienced and reliable Armed Security Officer to join our company. Armed security officers are responsible for protecting designated people and places and should report noteworthy incidents to the company as they occur.

You should also ensure that safety equipment remains in excellent working order if applicable.

To be successful as an Armed Security Officer, you should be able to exercise discretion regarding the use of your weapon.

Ultimately, the outstanding armed security officers will seek to expand their self-defense and weapons training beyond the mandatory level.

Armed Security Guard Responsibilities

• Protecting stipulated people and locations from harassment, physical attack, vandalism, and other forms of abusive or unauthorized treatment.
• Ensuring that your weapon is well maintained and secure at all times.
• Utilizing your weapon in times of extreme attack, when non-violent options have been exhausted.
• Attending refresher training in weapons use, if applicable.
• Completing and submitting incident reports after noteworthy developments.
• Recording the details of each person who visits the facility, if applicable.
• Ensuring that security equipment and measures are suitable and that they remain in excellent working condition at all times.
• Implementing new security measures, if required.
• Ensuring that your uniform remains clean and well-maintained and that you wear it while on duty.

Requirements

• High school diploma, GED, or equivalent.
• Current valid Nevada Exposed Firearm Permit.
• Prior experience as an armed security officer.
• Relevant weapons license and training.
• Clear criminal record.
• Strong commitment to the well-being of others.
• Excellent decision-making abilities.
• Ability to work calmly and efficiently, particularly when under duress.
• Neat, professional appearance.
• Capacity to work on your feet for extended periods.

At Protect-US Security Services we are the provider of uniformed security guards on short and long term contracts to various businesses and organizations both commercial and domestic.

We are together committed towards making you and your property safe and secure with our professionalism and value added services.