Position Summary

Under supervision, is responsible for assisting physicians with patient care, administrative, and organizational tasks as they relate to patient flow and the conveyance of a positive image of the physician s practice

Job Responsibilities

Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in / check-out of patients and collection / reconciliation of time-of-service payments,as applicable.

May also discuss patient’s responsibility for payments

• If applicable, ensures that patients provide any pre-visit documentation, pre-certifications or authorizations for medical services as needed, and / or a referral, if required.
• Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application.

Monitors schedules for wait lists, re-schedules and cancellations.

• May assist with coordination of follow-up care including scheduling of laboratory / diagnostic tests and prescription requests.
• Maintains physicians’ administrative (research and academic) and clinical / surgical schedules.
• Prepares charges and payments for submission to the billing office.
• Assists with physicians’ research activities, if applicable.
• Assists in the preparation of lectures and presentations.
• If applicable, prepares travel arrangements for business purposes; prepares travel schedule and presentation documents for conferences and lectures.
• Updates physicians’ CV and credentialing documentation as needed.
• Initiates and prepares written correspondence as needed and based on functional needs.
• May be responsible for chaperone duties during patient exams as needed.

Education

High School Diploma

Experience

Approximately 2 or more years of prior related experience

Knowledge, Skills and Abilities

• Previous experience using computerized appointment scheduling systems (EPIC preferred) and / or electronic Medical Record (eMR) system (ideally EPIC-Care).
• Knowledge of CPT, ICD-9, and ICD-10 coding.
• Working knowledge of third party payor reimbursement - Medicare, Medicaid, Managed Care and commercial insurance.

Licenses and Certifications

Working Conditions / Physical Demands

Standard office work

Our team members enjoy competitive wages, affordablehealth, dental, and prescription drug insurance, 3 weeks paidvacation, paid sick leave, 11 paid holidays, flexible schedules,401(k) with company match, and a chance to make a difference everyday! Full and part-time opportunities available for many positions.Hiring immediately!

Pay $17.00 per hour

Reports to the designated director, manager,administrator, or supervisor. Responsible for performing a varietyof routine clerical and departmental duties.

• Receive telephone calls and visitors;handle routine matters personally and route non routine business toproper staff for consideration.
• Maintaincalendar and schedule appointments.
• Act asliaison between manager, director and other center and departmentalstaff.
• Maintain correspondence control log,receive incoming and outgoing mail and follow up on dates foraction items.
• Review and audit all assignedareas regularly for contractual compliance and effectiveness ofdelivery of services to student.

Prepare relatedreports.

• Perform a variety of clerical andadministrative duties; preparation of special reports, type anddistribute meeting minutes, maintain files and records, statisticaldata, make travel arrangements, etc. asrequired.
• Maintain a safe and clean work areathat models high standards for a workenvironment.
• Enter information into CIS, EISand other automated system asdirected.

Education andExperience Requirements :

High schooldiploma or equivalent and one year related experience required.Experience with youth, excellent written and verbal communicationsskills and computer proficiency required.

Valid driver’slicense with an acceptable driving record, unless waived bymanagement.

Description

Ready to be a part of something big? At the South Bronx Job Corps Center, we provide at-risk students with the tools they need to be successful at no cost to them or their families.

Our team members enjoy competitive wages, affordable health, dental, and prescription drug insurance, 3 weeks paid vacation, paid sick leave, 11 paid holidays, flexible schedules, 401(k) with company match, and a chance to make a difference every day! Full and part-time opportunities available for many positions. Hiring immediately!

Pay $17.00 per hour

Reports to the designated director, manager, administrator, or supervisor. Responsible for performing a variety of routine clerical and departmental duties.

• Receive telephone calls and visitors; handle routine matters personally and route non routine business to proper staff for consideration.
• Maintain calendar and schedule appointments.
• Act as liaison between manager, director and other center and departmental staff.
• Maintain correspondence control log, receive incoming and outgoing mail and follow up on dates for action items.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to student.

Prepare related reports.

• Perform a variety of clerical and administrative duties; preparation of special reports, type and distribute meeting minutes, maintain files and records, statistical data, make travel arrangements, etc. as required.
• Maintain a safe and clean work area that models high standards for a work environment.
• Enter information into CIS, EIS and other automated system as directed.

Education and Experience Requirements :

High school diploma or equivalent and one year related experience required. Experience with youth, excellent written and verbal communications skills and computer proficiency required.

Valid driver’s license with an acceptable driving record, unless waived by management.

Job Description

Minimum or Preferred Qualifications

High school diploma or GED equivalency. Must demonstrate ability to read, write and comprehend medical terminology. Previous clerical and / or receptionist duties preferred.

Computer skills required. Must successfully complete a basic computer skills assessment and clerical skills assessment.

Department

OCH Nursing NICU

Grade

Bi-Weekly Hours

37.5

Scheduled Work Hours

3p -11p

Weekend / Holiday Requirement

Weekend and / or Holiday Scheduling Required

Union Code

05 - SEIU CHOB Clerical

Recruiter

Constance Rollo

Auto req ID

Shift Days / Times : 9A - 5P

Unpaid lunch break

Overtime Required : No

Travel Required : No

Work on a NYS Holiday Required : No

No Parking Provided

Front Desk Receptionist

Answer calls on multi line switchboard, route calls to the appropriate party

Greet customers, check them in , call Counselors to inform them of their appointments

Handle questions from walk-ins and direct them to the appropriate staff

Use case management system to look up participants in the system

Provide callers with infromation about applying for services, send emails with link for application and orientation videos

Schedule orietnation appointments, keep orientation log