Medical secretary
Job overview
The role of the Medical Secretary is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support.
The role of the Medical Secretary has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass.
However, a number of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team.
Main duties of the job
Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon good quality organisational and administrative support.
The medical secretary is often the first point of contact for users of the Trust’s services, and is central to the co-ordination and effective functioning of the Clinical Unit team.
The post holder will be responsible for the provision of an efficient secretarial service to a Consultant team within the Clinical Unit.
He / she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.
This is a general job description, and the duties are generic. Not all posts will necessarily incorporate the full range of responsibilities listed, and the emphasis
Detailed job description and main responsibilities
To type and distribute clinical and general correspondence in line with Trust standards.
To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
To open and action his / her own electronic and paper mail on a daily basis, and also that of the consultant team where required.
To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.
To keep a record of the movement of medical records passing through the secretarial office, and to maintain the notes (e.
g. filing of correspondence and results) to enable continuity of care.
Where required, to deal with private patients and overseas visitors in accordance with the working methods of the relevant consultant(s) and in line with Trust systems and policies.
To assist with arrangements for patient admissions, liaising as necessary with the medical team, diagnostic departments, admissions office, transport desk etc.
To liaise as necessary with the Senior Sister and clerical supervisors within Out Patients to ensure effective clinic management (for example, cancelling, reducing and overbooking of clinic lists).
Audio typing skills (50 wpm min.).
Understanding of medical terminology (preferably oncology)
Evidence of ability and initiative to prioritise a busy workload
Person specification
Education / Qualifications
Essential criteria
- Good general education, educated to GCSE level or equivalent
- Competent at Microsoft Excel, Word and Outlook
Desirable criteria
European Computer Driving License (ECDL) or Equivalent
Experience
Desirable criteria
Previous medical secretarial or administrative experience.
Skills / Ability / Knowledge
Essential criteria
- Audio typing skills (50 wpm min.).
- Understanding of medical terminology (preferably oncology)
- The ability to communicate effectively in both written and spoken English to a wide range of people.
- Willingness and demonstrable ability to work as part of a team.
- Evidence of ability and initiative to prioritise a busy workload
- Evidence of ability to work without close supervision.
- Evidence of ability to remain calm when under pressure and cope with unanticipated demands.
- Evidence of ability to handle sensitive information without compromising confidentiality
- Evidence of commitment to delivering high quality customer service
Other Requirements
Essential criteria
Self-motivated to produce good quality work
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups.
We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential.
We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.
We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus.
Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
Employer certification / accreditation badges
Related Jobs
Medical secretary
Job overview
The role of the Medical Secretary is key to the efficient management of the consultant firm. Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon well-co-ordinated organisational and administrative support.
The role of the Medical Secretary has been introduced at the Trust to strengthen the secretarial service, and this job description outlines the responsibilities that the post is likely to encompass.
However, a number of the posts differ in their emphasis depending upon the size of the consultant’s clinical practice and administrative team.
Main duties of the job
Patient access to healthcare professionals and subsequent treatment planning in the specialist hospital setting relies upon good quality organisational and administrative support.
The medical secretary is often the first point of contact for users of the Trust’s services, and is central to the co-ordination and effective functioning of the Clinical Unit team.
The post holder will be responsible for the provision of an efficient secretarial service to a Consultant team within the Clinical Unit.
He / she will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies to ensure the continuity of patient treatment.
This is a general job description, and the duties are generic. Not all posts will necessarily incorporate the full range of responsibilities listed, and the emphasis
Detailed job description and main responsibilities
To type and distribute clinical and general correspondence in line with Trust standards.
To process new patient referrals within Trust and nationally agreed time frames, enabling compliance with quality standards for the diagnosis and treatment of cancer.
To open and action his / her own electronic and paper mail on a daily basis, and also that of the consultant team where required.
To input and maintain patient diagnoses and current clinical unit data on the Hospital Information System, and other patient-related information as required.
To keep a record of the movement of medical records passing through the secretarial office, and to maintain the notes (e.
g. filing of correspondence and results) to enable continuity of care.
Where required, to deal with private patients and overseas visitors in accordance with the working methods of the relevant consultant(s) and in line with Trust systems and policies.
To assist with arrangements for patient admissions, liaising as necessary with the medical team, diagnostic departments, admissions office, transport desk etc.
To liaise as necessary with the Senior Sister and clerical supervisors within Out Patients to ensure effective clinic management (for example, cancelling, reducing and overbooking of clinic lists).
Audio typing skills (50 wpm min.).
Understanding of medical terminology (preferably oncology)
Evidence of ability and initiative to prioritise a busy workload
Person specification
Education / Qualifications
Essential criteria
- Good general education, educated to GCSE level or equivalent
- Competent at Microsoft Excel, Word and Outlook
Desirable criteria
European Computer Driving License (ECDL) or Equivalent
Experience
Desirable criteria
Previous medical secretarial or administrative experience.
Skills / Ability / Knowledge
Essential criteria
- Audio typing skills (50 wpm min.).
- Understanding of medical terminology (preferably oncology)
- The ability to communicate effectively in both written and spoken English to a wide range of people.
- Willingness and demonstrable ability to work as part of a team.
- Evidence of ability and initiative to prioritise a busy workload
- Evidence of ability to work without close supervision.
- Evidence of ability to remain calm when under pressure and cope with unanticipated demands.
- Evidence of ability to handle sensitive information without compromising confidentiality
- Evidence of commitment to delivering high quality customer service
Other Requirements
Essential criteria
Self-motivated to produce good quality work
The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups.
We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential.
We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications.
We advise you to submit your application as early as possible to prevent disappointment.
Flu Vaccination What We Expect of our Staff
At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus.
Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.
The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.
Employer certification / accreditation badges
Secretary
Our team members enjoy competitive wages, affordablehealth, dental, and prescription drug insurance, 3 weeks paidvacation, paid sick leave, 11 paid holidays, flexible schedules,401(k) with company match, and a chance to make a difference everyday! Full and part-time opportunities available for many positions.Hiring immediately!
Pay $17.00 per hour
Reports to the designated director, manager,administrator, or supervisor. Responsible for performing a varietyof routine clerical and departmental duties.
- Receive telephone calls and visitors;handle routine matters personally and route non routine business toproper staff for consideration.
- Maintaincalendar and schedule appointments.
- Act asliaison between manager, director and other center and departmentalstaff.
- Maintain correspondence control log,receive incoming and outgoing mail and follow up on dates foraction items.
- Review and audit all assignedareas regularly for contractual compliance and effectiveness ofdelivery of services to student.
Prepare relatedreports.
- Perform a variety of clerical andadministrative duties; preparation of special reports, type anddistribute meeting minutes, maintain files and records, statisticaldata, make travel arrangements, etc. asrequired.
- Maintain a safe and clean work areathat models high standards for a workenvironment.
- Enter information into CIS, EISand other automated system asdirected.
Education andExperience Requirements :
High schooldiploma or equivalent and one year related experience required.Experience with youth, excellent written and verbal communicationsskills and computer proficiency required.
Valid driver’slicense with an acceptable driving record, unless waived bymanagement.
Secretary
Description
Ready to be a part of something big? At the South Bronx Job Corps Center, we provide at-risk students with the tools they need to be successful at no cost to them or their families.
Our team members enjoy competitive wages, affordable health, dental, and prescription drug insurance, 3 weeks paid vacation, paid sick leave, 11 paid holidays, flexible schedules, 401(k) with company match, and a chance to make a difference every day! Full and part-time opportunities available for many positions. Hiring immediately!
Pay $17.00 per hour
Reports to the designated director, manager, administrator, or supervisor. Responsible for performing a variety of routine clerical and departmental duties.
- Receive telephone calls and visitors; handle routine matters personally and route non routine business to proper staff for consideration.
- Maintain calendar and schedule appointments.
- Act as liaison between manager, director and other center and departmental staff.
- Maintain correspondence control log, receive incoming and outgoing mail and follow up on dates for action items.
- Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to student.
Prepare related reports.
- Perform a variety of clerical and administrative duties; preparation of special reports, type and distribute meeting minutes, maintain files and records, statistical data, make travel arrangements, etc. as required.
- Maintain a safe and clean work area that models high standards for a work environment.
- Enter information into CIS, EIS and other automated system as directed.
Education and Experience Requirements :
High school diploma or equivalent and one year related experience required. Experience with youth, excellent written and verbal communications skills and computer proficiency required.
Valid driver’s license with an acceptable driving record, unless waived by management.
Unit secretary
Job Description
Minimum or Preferred Qualifications
High school diploma or GED equivalency. Must demonstrate ability to read, write and comprehend medical terminology. Previous clerical and / or receptionist duties preferred.
Computer skills required. Must successfully complete a basic computer skills assessment and clerical skills assessment.
Department
OCH Nursing NICU
Grade
Bi-Weekly Hours
37.5
Scheduled Work Hours
3p -11p
Weekend / Holiday Requirement
Weekend and / or Holiday Scheduling Required
Union Code
05 - SEIU CHOB Clerical
Recruiter
Constance Rollo
Auto req ID
Secretary
Shift Days / Times : 9A - 5P
Unpaid lunch break
Overtime Required : No
Travel Required : No
Work on a NYS Holiday Required : No
No Parking Provided
Front Desk Receptionist
Answer calls on multi line switchboard, route calls to the appropriate party
Greet customers, check them in , call Counselors to inform them of their appointments
Handle questions from walk-ins and direct them to the appropriate staff
Use case management system to look up participants in the system
Provide callers with infromation about applying for services, send emails with link for application and orientation videos
Schedule orietnation appointments, keep orientation log