Manager of PA Function

Salary : £42k per annum plus company benefits

Location : The City, London

Contract : Full Time, Permanent

Shifts : 40 hours per week, Monday Friday 9am 6pm. 3 days in office each week. One hour for lunch.

Williams Lea seeks a PA to join our team!

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for!

Purpose of role

This is a unique, interesting, and challenging position, so we are looking for candidates willing to give their all to make this successful for themselves, Williams Lea, and our client.

Unlike other PA roles this is 90% diary management as this skill is essential to the success of our clients team members, and therefore needs to be extremely robust.

We are seeking candidates who thrive in, enjoy, and get satisfaction from the challenge of managing 6-9 extremely busy calendars, complex meetings, constant changes, and who embrace and understand critical time management.

Key responsibilities

To provide exceptional customer service during every interaction with the client. To proactively demonstrate and live the company values and behaviours : Teamwork, Integrity, Passion and Success.

• Proactively managing complex diaries for both partners and fee earners
• Answering telephone calls in a timely fashion, taking clear and detailed messages
• Liaising with clients via email or telephone and acting as a point of contact

A Williams Lea employee :

• Wants to delight customers, above and beyond the call of duty
• Understands their customers’ needs
• Communicates clearly, both written and orally
• Handles complaints and ensures the appropriate course of action is taken to resolve them
• Works with accuracy and an eye for detail
• Always considers the best interests of the company and the customer
• Suggests improvements and best practice
• Is proactive in identifying opportunities for service and process improvements and cost savings
• Has a pleasant, warm, and friendly demeanour
• Is willing to build long term relationships with the customer and the company
• Takes personal pride in their work and appearance
• Works to adhere to all policies and procedures as set out in the Company Handbook

Key Requirements :

• PA experience essential
• Ability to work at a fast pace
• Impeccable attention to detail
• Flexible and eager to learn
• Relationship builder
• Ability to remain calm under pressure and work to tight deadlines
• Fast paced yet maintaining accuracy
• Proficient multi-tasker
• Experience of events admin or similar desirable
• Conscientious, approachable, and enthusiastic
• Able to quickly build confidence, respect, and trust with others
• Have a positive approach to daily tasks and have a solution focussed working method
• Thrives on and embraces the organisations high standards

The Package :

Private Medical Insurance, Life Insurance / Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.

Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.

You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a protected characteristic in discrimination law).

It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

Our team members enjoy competitive wages, affordablehealth, dental, and prescription drug insurance, 3 weeks paidvacation, paid sick leave, 11 paid holidays, flexible schedules,401(k) with company match, and a chance to make a difference everyday! Full and part-time opportunities available for many positions.Hiring immediately!

Pay $17.00 per hour

Reports to the designated director, manager,administrator, or supervisor. Responsible for performing a varietyof routine clerical and departmental duties.

• Receive telephone calls and visitors;handle routine matters personally and route non routine business toproper staff for consideration.
• Maintaincalendar and schedule appointments.
• Act asliaison between manager, director and other center and departmentalstaff.
• Maintain correspondence control log,receive incoming and outgoing mail and follow up on dates foraction items.
• Review and audit all assignedareas regularly for contractual compliance and effectiveness ofdelivery of services to student.

Prepare relatedreports.

• Perform a variety of clerical andadministrative duties; preparation of special reports, type anddistribute meeting minutes, maintain files and records, statisticaldata, make travel arrangements, etc. asrequired.
• Maintain a safe and clean work areathat models high standards for a workenvironment.
• Enter information into CIS, EISand other automated system asdirected.

Education andExperience Requirements :

High schooldiploma or equivalent and one year related experience required.Experience with youth, excellent written and verbal communicationsskills and computer proficiency required.

Valid driver’slicense with an acceptable driving record, unless waived bymanagement.

Description

Ready to be a part of something big? At the South Bronx Job Corps Center, we provide at-risk students with the tools they need to be successful at no cost to them or their families.

Our team members enjoy competitive wages, affordable health, dental, and prescription drug insurance, 3 weeks paid vacation, paid sick leave, 11 paid holidays, flexible schedules, 401(k) with company match, and a chance to make a difference every day! Full and part-time opportunities available for many positions. Hiring immediately!

Pay $17.00 per hour

Reports to the designated director, manager, administrator, or supervisor. Responsible for performing a variety of routine clerical and departmental duties.

• Receive telephone calls and visitors; handle routine matters personally and route non routine business to proper staff for consideration.
• Maintain calendar and schedule appointments.
• Act as liaison between manager, director and other center and departmental staff.
• Maintain correspondence control log, receive incoming and outgoing mail and follow up on dates for action items.
• Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to student.

Prepare related reports.

• Perform a variety of clerical and administrative duties; preparation of special reports, type and distribute meeting minutes, maintain files and records, statistical data, make travel arrangements, etc. as required.
• Maintain a safe and clean work area that models high standards for a work environment.
• Enter information into CIS, EIS and other automated system as directed.

Education and Experience Requirements :

High school diploma or equivalent and one year related experience required. Experience with youth, excellent written and verbal communications skills and computer proficiency required.

Valid driver’s license with an acceptable driving record, unless waived by management.

Job Description

Minimum or Preferred Qualifications

High school diploma or GED equivalency. Must demonstrate ability to read, write and comprehend medical terminology. Previous clerical and / or receptionist duties preferred.

Computer skills required. Must successfully complete a basic computer skills assessment and clerical skills assessment.

Department

OCH Nursing NICU

Grade

Bi-Weekly Hours

37.5

Scheduled Work Hours

3p -11p

Weekend / Holiday Requirement

Weekend and / or Holiday Scheduling Required

Union Code

05 - SEIU CHOB Clerical

Recruiter

Constance Rollo

Auto req ID

Shift Days / Times : 9A - 5P

Unpaid lunch break

Overtime Required : No

Travel Required : No

Work on a NYS Holiday Required : No

No Parking Provided

Front Desk Receptionist

Answer calls on multi line switchboard, route calls to the appropriate party

Greet customers, check them in , call Counselors to inform them of their appointments

Handle questions from walk-ins and direct them to the appropriate staff

Use case management system to look up participants in the system

Provide callers with infromation about applying for services, send emails with link for application and orientation videos

Schedule orietnation appointments, keep orientation log