Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including :
• Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma / GED equivalent required.
• Must be 18 years of age or older.

Physical Demands

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occassionally lift up to 50 lbs

Job Description

Does this position interest you? You should apply even if you don’t match every single requirement! We're known as an auto glass company.

That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life.

Let us be the best place you'll ever work.

The Repair Specialist , which we hire year-round and seasonally, performs vehicle glass repairs whenever a glass replacement is not required.

Our paid, formal training program teaches everything needed to complete these specialized repairs, regardless of any prior mechanical experience.

What You’ll Get

Competitive weekly base pay starting at $16 / hour.

What You’ll Do

Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.

Repair chips, cracks and other auto glass related issues on customer vehicles.

Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.

Clean customer vehicle during wait / idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop.

Safely and professionally operate a company fleet vehicle to and from customer locations.

All other duties as assigned.

What You’ll Need

Education : High School Diploma / GED / Equivalent required.

Valid state-issued driver’s license required.

On-the-job training / completion of Safelite SafeTech™ certification.

The ability to operate a Safelite van, following all safety, cleanliness policies, traffic laws, and maintain a safe driving record.

Flexibility with hours and days trained / worked, as workloads fluctuate.

Comfort working outside in a variety of weather conditions.

Present a professional appearance and wear personal protective equipment.

Physical requirements : lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs.

to 75 lbs., safely operate various equipment including hand and power tools, working at elevated heights, remaining on your feet for extended periods.

LI-DS1

Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.

Learn more at Safelite.com / Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.

policies and practices.

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About Us

Cherry Hill Programs is the industry leader in capturing moments that last a lifetime at various holiday and souvenir photography experiences across North America.

From recruiting and training quality holiday characters, local leadership, and field staff - our mission is simple : to bring magic to every experience.

Position : District Manager Holiday Division

Location(s) : 5-10 Locations

Department : Retail Operations

Reports to : Regional Manager

A District Manager (DM) for Cherry Hill Programs (CHP) is a seasonal team leader responsible for multiple locations within a designated geographic area, closely supported by a Regional Manager (RM).

Requirements :

• Minimum age of 18
• Proficiency in Microsoft Office, Excel, Power Point with daily access to the internet (laptop provided)
• Attend preseason training with Regional Manager
• Adherence to CHP Policies and Procedures
• Ability to travel including overnights, if required
• Ability to lift and / or move 10-25 pounds and stand for long periods
• Ability to read and speak English

Essential Duties and Responsibilities :

• Work closely with Regional Manager on details for each location; e.g., opening dates, hours of operation, special events, and concerns / issues throughout the season
• Recruit and train qualified Local Managers for each location, assisting each with successfully recruiting and training their teams
• Visit each location during the season at least weekly, with additional visits if necessary
• Participate in weekly team conference calls with Regional Manager
• Respond to all business-related emails / calls within 24hrs
• Establish / maintain a good working relationship with each venue manager, serving as an escalation point for all customer-related concerns
• Prepare each location for a timely opening with completion of hiring, inventories, equipment setup / testing, staff scheduling / staff training and bank deposit procedures
• Maintain a working knowledge of CHP Policies and Procedures and ensure teams work within them to safeguard health and safety across all sites
• Implement new operational changes for the season and submit a weekly audit for each location
• Manage and support each Local Manager and team; help Local Managers apply upselling techniques to meet / surpass sales goals, oversee inventory / supplies, and assist with staff hiring / terminations
• Oversee budgeted staff hours and verify daily bank deposits with Local Managers to ensure accurate weekly reporting on our supportive software
• Ensure scheduled season-end breakdown at each location; securing all equipment and preparing a post-season synopsis
• Other duties required / assigned as detailed in Employment Agreement

Education / Work Experience Preferred :

• High School Diploma plus 4 years equivalent work experience
• Prior proven success managing multiple locations in the retail / service industry

You'll be trained in (previous experience will be an advantage) :

• Reading, analyzing, and interpreting general business forms
• Composing business correspondence and reports
• Effectively presenting information, responding to MD / LM / Staff and customer concerns
• Building on excellent customer service and communication skills
• Solid recruiting and hiring abilities
• Building, managing, motivating, and leading a team
• Time management, prioritization, and effective problem solving
• Operating camera, POS, and other equipment

We Work Together to Win Together

Our mission is simple : to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment.

Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success.

Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Summary

Reporting to the Experience Manager, the Club Repair Associate works together with all retail store associates to provide our customers with an exceptional shopping experience.

They partner with the Services Supervisor to resolve issues and continually improve the Club Repair Desk processes. Most importantly, they build on-going relationships with our customers.

Because living our Core Values is at the forefront of what we do, we PUT PEOPLE FIRST by investing in our associates that take care of our Customers!

• Day 1 Eligibility : Medical, Dental, Vision Benefits (Full Time Associates only)
• Work-Family Balance / NO LATE NIGHTS
• 25% Associate Discount
• Committed to serving our communities - Matching Gift Program & The First Tee
• Career Growth!

Key Responsibilities of the Club Repair Associate :

The Club Repair Associate’s top priority is to ensure that every customer receives the best possible service experience. Other responsibilities include :

• Processing various retail transactions, such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
• Measuring lie and loft angles and making adjustments using specialized equipment.
• Measuring club height, weight, and shaft flex, and making equipment changes based on customer requests.
• Changing golf shafts, grips, and repairing broken heads.
• Completing Club Repair work orders accurately and prioritizing daily work.
• Identifying low-stock or out-of-stock items and supplies at the Club Repair Desk and notifying their Supervisor.
• Addressing customer concerns and resolving them promptly to the customer’s satisfaction.
• Maintaining the Club Repair Desk and surrounding area in a clean, professional presentation at all times.
• Staying current with new golf technologies and ever-changing equipment features, and incorporating product knowledge into customer recommendations.

Qualifications and Skills Required for a Club Repair Associate :

• 2+ years in retail materials handling, club repair or similar experience preferred.
• Must be able to stand for extended periods of time, climb a ladder, and lift a 30 lb. box overhead.
• Flexibility to work a varied retail schedule : nights, weekends, and holidays depending on business needs.
• GED or high school diploma.

Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates driven by our vision to inspire people through golf and tennis.

PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.

We comply with all laws that prohibit discrimination based on race, color, religion, sex / gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status.

Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.

An associate who believes s / he is being discriminated against should report it immediately to the Human Resources department.

The law and our policies prohibit retaliation against anyone for making such a report.

Overview

When you join American Structurepoint, you gain more than a career. You become part of a family of talented, passionate, good-hearted people who take pride in going the extra mile for our clients.

At American Structurepoint, we are known for making the impossible happen for clients across the world who want help building and bettering their communities.

We live by our values- excellence, respect, integrity innovation, and social responsibility. We encourage our experts to try new things and explore new ideas that turn our client's dreams into reality, even if those ideas are unconventional.

We invest in our people by offering excellent benefits and training, development, and mentorship opportunities that lead to a rewarding career path.

If you are ready for more than a career , we invite you to explore opportunities to join our team and help us improve the quality of life for the communities we serve.

Group : Construction Solutions

Position : Seasonal Construction Inspector

Location : Multiple locations, Indiana and Ohio

Position is responsible for providing general inspection duties (material sampling and testing, quantity tracking, etc.) on Transportation / Utility Infrastructure construction projects.

Responsibilities

• Inspect construction work on transportation and utility infrastructure projects to document conformity to construction standards and specifications
• Complete and maintain records of field observations, including daily reports outlining the work performed, as well as field measurements and computations for the quantity of completed work eligible for payment
• Perform material sampling and testing on applicable materials such as soil sampling, compaction tests, concrete tests, etc.
• Willing to work in extreme temperatures as some work assignments are outdoors. Applicant must have the ability to perform physical activities such as lifting, dragging, stooping, standing and walking for long periods of time.

Qualifications

• Associates degree, or greater, in related field of study or equivalent of 1+ years of experience through construction and / or inspection services
• Basic knowledge or ability to gain working knowledge of quality requirements for construction materials
• Ability to read and interpret construction plans, specifications, and standards
• Good interpersonal and communications skills
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• Previous DOTor local agency construction inspection experience is preferred
• Indiana applicants : INDOT Certified Technician, Qualified Technician, and SiteManager Certified are preferred
• Ohio applicants : ODOT construction inspection prequalification as well as NICET, NETTCP, OAIMA, and ACI certification are preferred
• Valid Driver’s License

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