Planet Fitness Jobs (13)

Member Services Representative SEASONAL

Planet Fitness Indianapolis, IN
APPLY

Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs
Part-time
APPLY

Customer Service Representative

Planet Fitness Denver, CO
APPLY

Job Summary

The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

  • Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Other

  • Employee Recognition Program
  • Advancement Opportunities

Check us out on LinkedIn at :

Full-time
APPLY

Daytime custodian

Planet Fitness New York, NY
APPLY

Job Summary

The Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Properly dispose of trash and maintain the trash cans.
  • Clean / dust items high off the ground (i.e., ceiling fans, TVs, rafters)
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.

Qualifications / Requirements

  • Custodial experience is preferred.
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.

Physical Demands

  • Continual standing and walking during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will encounter toxic chemicals.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness.

We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we’ve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry.

We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization.

Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members.

We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include

  • Free Black Card gym membership.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including : medical, 401k, and supplemental insurance.
Full-time
APPLY

Overnight Custodian

Planet Fitness New York, NY
APPLY

Job Summary

The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.

Qualifications / Requirements

  • Custodial experience is preferred.
  • Punctuality and reliability is a must.
  • Ability to work third shift is a must.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual reaching with hands / fingers / arms during shift.
  • Occasional climbing, balancing, kneeling and crouching during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will occasionally encounter toxic chemicals.
Full-time
APPLY

Overnight Custodian

Planet Fitness New York, NY
APPLY

In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*

Job Summary

The Overnight Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Properly dispose of trash and maintain the trash cans.
  • Clean / dust items high off the ground (i.e., ceiling fans, TVs, rafters)
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.

Qualifications / Requirements

  • Custodial experience is preferred.
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Ability to work overnights.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.

Physical Demands

  • Continual standing and walking during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will encounter toxic chemicals.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness.

We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we’ve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry.

We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization.

Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members.

We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include

  • Free Black Card gym membership.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.
Full-time
APPLY

Overnight Custodian

Planet Fitness New York, NY
APPLY

In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*

Job Summary

The Overnight Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Properly dispose of trash and maintain the trash cans.
  • Clean / dust items high off the ground (i.e., ceiling fans, TVs, rafters)
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.

Qualifications / Requirements

  • Custodial experience is preferred.
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Ability to work overnights.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.

Physical Demands

  • Continual standing and walking during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will encounter toxic chemicals.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness.

We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we’ve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry.

We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization.

Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members.

We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include

  • Free Black Card gym membership.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.
Full-time
APPLY

Overnight Custodian

Planet Fitness New York, NY
APPLY

In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*

Job Summary

The Overnight Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Properly dispose of trash and maintain the trash cans.
  • Clean / dust items high off the ground (i.e., ceiling fans, TVs, rafters)
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.

Qualifications / Requirements

  • Custodial experience is preferred.
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Ability to work overnights.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.

Physical Demands

  • Continual standing and walking during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will encounter toxic chemicals.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness.

We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we’ve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry.

We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization.

Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members.

We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include

  • Free Black Card gym membership.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.
Full-time
APPLY

Overnight Custodian

Planet Fitness New York, NY
APPLY

In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"*

Job Summary

The Overnight Custodian / Cleaner will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Properly dispose of trash and maintain the trash cans.
  • Clean / dust items high off the ground (i.e., ceiling fans, TVs, rafters)
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.

Qualifications / Requirements

  • Custodial experience is preferred.
  • Must be 18 years of age or older.
  • Punctuality and reliability is a must.
  • Ability to work overnights.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent preferred.

Physical Demands

  • Continual standing and walking during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will encounter toxic chemicals.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks.

Why Join Planet Fitness?

Philosophy

We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built.

Our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. We seek to perfect this safe, energetic environment, where everyone feels accepted and respected.

We as employees take pride in the fact that we are a non-intimidating, welcoming gym. Unlike most traditional gyms, Planet Fitness does NOT cater towards bodybuilders or power lifters, but is instead focused on general fitness.

We strive to provide a comfortable atmosphere for EVERYONE in what we call the Judgement Free Zone (JFZ).

Mission Statement

At PF Supreme, we’ve worked hard to become one of the largest franchisee groups in Planet Fitness, the most recognizable name in the fitness industry.

We strive to create a fun and respectful environment, where our team of motivated individuals can learn and grow just as quickly as our organization.

Our purpose is to continuously expand the Planet Fitness brand, better the lives of our team with fulfilling career, and truly deliver the Judgement Free experience to our members.

We believe by being passionate in our work and fearless in our approach, that our potential has no limits.

Job Benefits include

  • Free Black Card gym membership.
  • Career growth opportunities.
  • Discounts on merchandise sold at the club.
  • Benefits including : medical, 401k, and supplemental insurance.
  • Discounts on movie tickets, theme parks, hotels, attractions, and much more.
Full-time
APPLY

Custodian

Planet Fitness Las Vegas, NV
APPLY

Job Summary

The Overnight Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
  • Stock locker rooms with proper supplies / paper products.
  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
  • Follow Lost and Found Policy and turn in lost member property to the Club Manager / Assistant Club Manager immediately.

Qualifications / Requirements

  • Custodial experience is preferred.
  • Punctuality and reliability is a must.
  • Ability to work third shift is a must.
  • Honesty and exceptional work ethic.
  • Ability to solve problems independently.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual reaching with hands / fingers / arms during shift.
  • Occasional climbing, balancing, kneeling and crouching during shift.
  • Must be able to occasionally lift over 80 pounds.
  • Will occasionally encounter toxic chemicals.
Full-time
APPLY

Customer Service Representative

Planet Fitness Las Vegas, NV
APPLY

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs
  • Starting pay $12.75
  • Potential raises every three months
  • Potential .50 cent raise after 30 day review

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter toxic chemicals during shift.

Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
Full-time
APPLY

Front Desk Lead Receptionist

Planet Fitness Las Vegas, NV
APPLY

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs
  • Starting pay $12.75
  • Potential raises every three months
  • Potential .50 cent raise after 30 day review

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter toxic chemicals during shift.

Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
Full-time
APPLY

Customer Service Representative

Planet Fitness Milwaukee, WI
APPLY

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential.

We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Why Planet Fitness?

Each of our employees receive :

  • Complimentary Black Card Membership
  • Company Facilitated Training
  • Advancement Opportunities
  • Rewards and Recognition Programs

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including :
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma / GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club.
  • Will occasionally encounter toxic chemicals during shift.

Pay & Benefits

  • Potential of up to three raises per year
  • Great career advancement opportunities
  • Insurance benefits for full time staff
  • 401k benefits based upon eligibility
Full-time
APPLY