About the role

The Branch Manager II is responsible for building and executing business plans designed to expand the market share by building on existing relationships and growing the bottom line.

This can include oversight of a single Branch operation, multiple branches, or Branch and remote Onsite location. May lead or partner with Market Development Manager (MDM) for market sales plans, recruitment strategies, branch budget, Profit & Loss (P&L) management, and cost control.

This role involves recruiting, training, managing, and developing top talent in their branch team and delivering top-notch customer service to candidates and clients.

What you’ll be doing

Growing & Retaining Accounts

• Establishes a plan to grow and retain existing accounts and newly developed clients and win back lost / lapsed accounts
• Ensures all agreed-upon client requirements are completed and in line with agreed SLA targets
• Maintains high levels of customer satisfaction through regular communication and business reviews with the client and program teams, effectively working relationships with key client contacts
• Serves as an escalation point for Client, Procurement, Operations, and HR Managers to discuss issues or requests involving the client program and associates
• Surveys clients regarding their perception of service and identifies opportunities for further growth of existing accounts
• Works closely with sales / upper management to clearly understand the client’s business, staffing needs, culture, and program expectations
• Responsible for retention of clients while maximizing fill rate, time to fill, and ensuring high NPS scores
• Prepares and presents a monthly / quarterly business review to the Area Director and / or Regional VP
• Develops and maintains knowledge of economic trends in target industries and changes affecting local businesses
• Sets and monitors pay and bill rates based on skill categories.
• Seeks and acts upon candidate and associate feedback to ensure continuous improvement
• On-boards new customers, including terms and conditions, risk and credit assessment, pay and bill rate negotiation and calculation, temp to perm conversion schedule, and direct hire fees
• Ensures proper credit references are obtained and client credit limits are established according to guidelines

Management

Manages day-to-day colleague performance including coaching and development, to ensure all service levels and performance metrics are met.

Coaches, trains, and mentors Recruiters

• Proactively reviews and monitors processes / procedures and implements improvements to reduce the service cost through enhanced processes, policies, and procedures while meeting established KPIs and SLAs
• Manages branch P&L and exercises cost control decisions
• Develops and implements branch revenue and expense forecasts. Establishes a budget and assists with developing short and long-range growth plans for the branch(s)
• Monitors the branch’s workers’ compensation and unemployment claims to minimize the Branch’s exposure and resulting expenses
• Ensures all federal, state, and local notices and licenses are current and posted.
• Performs collection of all outstanding accounts receivable
• fulfillment requests / priorities, attrition trends, and other pertinent metrics.
• Conducts branch audits
• Creating a positive work environment measured by Peakon scores.
• Maintains T&C renewal timelines in PROPER system of record and CSSE management
• Creates branch recruitment strategies by developing a digital presence and local relationships with recruiting resources
• Jumps into recruiting activities as needed
• Performs Associate care and retention responsibilities

Growing New Business

• Maintains general knowledge of the Adecco Group's service portfolio and can price and sell services
• Establishes and maintains a network of industry contacts through participation in professional / trade associations and other professional networking organizations
• Builds and maintains knowledge of target industries, clients, roles, market share, and competition
• Maintains a pipeline of your Top 100 opportunities and performs daily sales activities
• Identifies, pursues and develops new accounts through awareness of local market(s), competitor activities, and community growth plans.

About you

A high school diploma or equivalent and 5+ years of relevant work experience. A minimum of two to five years of managerial / supervisory experience in the service provider industry is preferred.

Must have a proven track record measured by customer satisfaction service levels, increased responsibilities, and successful working relationships with colleagues and management.

Successful track record of enhanced scope of responsibilities, and establishing productive relationships with colleagues / clients / management.

Experience in a service sales environment or managing sales is a plus.

• Ability to communicate effectively and clearly in writing and orally in one-on-one and group discussions and presentations.
• Ability to interact and communicate with all levels of staff and management.
• Ability to establish and maintain effective working relationships.
• Ability to set own priorities, schedule day’s events, make cold calls, prepare and give formal presentations.
• Working knowledge of labor and employment laws.
• Ability to manage multiple tasks, meet deadlines and handle numerous problems simultaneously.
• Planning and organizing.
• People Management.
• Development of business opportunities.
• Proficient with Microsoft Office products, including Word, Excel, PowerPoint, and Outlook.

Why choose us?

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone.

We do this by building our [email protected] strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands.

We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives.

That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group.

Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself.

So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge, and expertise to grow together.

Make an impact where it matters most.

A journey to bring out the best in you

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organization with multiple different roles, our application process can vary.

On our career site , you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring.

We have zero tolerance for any unlawful discrimination or harassment, against any employee, associate, or candidate, at any stage of that person’s journey with us.

We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued.

Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain.

The Adecco Group is proud to be an Equal Opportunity Employer.

Equal Opportunity Employer / Veterans / Disabled

The Company will consider for employment qualified applicants with arrest and conviction records

The Company may require proof of COVID-19 vaccination at time of hire based on client policies or certain regulatory requirements.

As such, TAG may require you to report your COVID-19 vaccination status at time of hire unless prohibited by a state law.

The Company will consider requests for exemption based on medical / disability or religious reasons, or additional reasons if permitted by state law.

Every Story Should Be An Everstory.

We are committed to investing in our employees to help them achieve greatness. We truly believe that our employees are the heart and foundation of our success.

As part of our ongoing commitment, we are offering new and improved benefit options for full time employees including 401K with a company match, enhanced training programs, career advancement opportunities and so much more! We are also providing the highest level of safety for our front line workers.

Consider the possibilities of joining our award winning culture and team and let Everstory show you all we have to offer!

As one of the largest companies in its space, Everstory Partners has the privilege of being able to help thousands of people arrange their legacies, and remember and honor their loved ones.

The organization provides a broad scope of products and services through the ownership, development, and operation of cemeteries and funeral homes in multiple states.

Customers are able to plan and pre-purchase their burial plot, casket or urn, vault, mausoleum space, and other details connected to a burial.

We are currently seeking a Sales Representative to join our team! We are seeking compassionate, energetic, service minded individuals with integrity, who are financially ambitious and enjoy helping others.

Everstory offers structured paid training. We also provide opportunities for growth and promotion within our Company through proven leadership and sales ability.

In addition to significant income potential, we also offer a competitive benefits package for our Full-Time Employees including : Medical, Dental, 401k with a company match, Life, Short-Term Disability, Long-term Disability, Vision, Tuition Reimbursement, Employee Discount Programs, Generous PTO Programs, Volunteer Opportunities & much more!

• One of the highest commission rates in the industry;
• Paid, structured training both in the field and classroom per hour for 8 weeks);
• Unlimited earning potential;
• Bonus Opportunity;
• Personal satisfaction from helping others with their needs;
• Flexible Schedule;
• Career Advancement Opportunities;
• Paid Professional Sales Licensing Required by State;
• Excellent Comprehensive Benefits.
• Employee Discount Programs Opportunities and much more!

The Impact You Will Make

• Sell Everstory products and services to existing and potential individual customers and associations.
• Provide the highest level of service by effectively responding to client / customer both during and after the sales process.
• Provide at-need clients with immediate service, providing a consoling atmosphere that enable the clients to make decisions regarding recently deceased family members.
• Provide options and associated costs, including advising client on financing options.
• Coordinate site overviews with clients, including tours around the property.
• Identify own leads and schedules presentations to meet assigned pre-need quotas.
• Ensure the office is maintained in a professional manner to minimize stress to the clients.

As one of America's fastest-growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of the company.

If you have a passion for excellence, an unwavering focus on delivering value for the customer, and a drive to be the best, Forman Mills can be your springboard to incredible career growth. Sales Associate

Sales Floor Associate performmerchandising tasks designed to make merchandise appealing to the customer Responsiblefor Greeting all guests while monitoring the quantity of the guest’s itemsincluding the accuracy of the EAS tagging.

• Salesfloorrecovery
• Merchandising / stocking
• Markdowns
• Hangingand processing new merchandise
• Provides a Courteous, Fast and Friendly check out to all customers entering and leaving Forman Mills.
• Ability to perform basic math functions in order to operate the register, make change and conduct inventory.
• Helpdeter theft by reporting all dishonest behavior to management and / or LossPrevention department
• PositionRequirements :
• Abilityto work varied hours / days, including 2-3 nights per week, weekends and holidaysto meet the needs of the business.
• Physicalrequirements include lift up to 50 lbs. Use of hands and fingers in acontinuous and repetitive activity. Adequate fitness level to meet the demandsof frequent walking, standing, stooping, kneeling, climbing, pushing andrepetitive lifting with or without reasonable accommodation.

Here’s a few of the benefits we offer our eligible associates : On-the-job Training Employee Assistance Program 401 (K) Plan with employer match Potential for Advancement Generous Employee Discount Competitive Starting Salary Health Insurance Dental Insurance Vision Insurance Short Term and Long-Term Disability Insurance Life and AD&D Insurance Paid Vacation Paid Sick Leave Holiday Pay Direct Community Involvement Opportunities

POSITION SUMMARY : Gold Medal Environmental / Apple Valley Waste is hiring for the position of Sales Representative. The ideal candidate will be a customer-focused account executive to develop and maintain relationships with current client accounts and prospect for new customers.

In this role you will focus on growing your book of business, customer satisfaction, quality of revenue, and selling within the customer base.

ESSENTIAL DUTIES AND PRIMARY RESPONSIBILITIES include but are not limited to the following :

• Present and promote business solutions to new and existing customers
• Perform cost-benefit and needs analysis of existing and potential customer to ensure the need of the customer is met, while consistent with the goal and vision of GME / AVW
• Establish, develop, and maintain a positive reputation with existing and prospective customers as well as the community you live and work in
• Build and develop new leads through warm referrals as well as cold calling on new opportunities
• Resolve customer problems and complaints to maximize customer satisfaction, quickly and effectively
• Communicate clearly with GME / AVW’s operations personnel regarding issues with customer site that may impact the Company’s ability to service
• Achieve agreed upon sales targets and corporate goals within the communicated timeframe
• Analyze the territory / market’s potential and track new and existing sales opportunities through various reporting and tracking methods
• Analyze account base and manage account pricing and account retention
• Communicate with senior management regarding customer needs, problems, interests, market activities and trends
• Work in a team environment to achieve the Company’s annual goals consistent with its long-term vision and mission
• Keep abreast of industry best practices, activities, and trends
• Actively look for ways to grow and develop professionally through management and customer feedback
• Negotiate renewal contracts with existing account base
• Retain existing accounts and handle cancellation requests
• Resolve customer issues or problems and answer customer questions regarding account and services
• Inputs and maintains customer and other sales data information in the Company’s CRM database
• Contributes to team effort by accomplishing related sales results as needed
• Coordinate customer activities with sales team to ensure smooth transactions for customers
• Contribute information to market strategy by monitoring competitive products and reactions from accounts
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES :

• Professional, well-groomed presentation skills
• Confidence and energy in delivery when speaking and engaging with people
• Strong understanding of various CRM and EPM technologies as well as electronic document signature applications and the ability to quickly learn other software programs
• Strong logic and reason skills to creatively find a solution for clients
• Able to adapt to change and thrive in a fast-paced environment
• Strong organizational skills and self-discipline to manage oneself without constant daily oversight
• Outgoing personality and ability to communicate verbally either on the phone, or in person
• Ability to build relationships across various personalities and backgrounds
• Strong written and verbal communication skills

WORK ENVIRONMENT :

• The normal setting for this position is calling on commercial customers while using a personal vehicle to visit customers and prospects.
• Safety is of the utmost importance as incumbent is required to enter and exit the vehicle frequently.

QUALIFICATIONS, EDUCATION AND EXPERIENCE :

• BA / BS Degree or equivalent preferred, but not required
• 3 years of outsides sales experience preferred

PHYSICAL DEMANDS / REQUIREMENTS :

To successfully perform the essential functions of the job, the incumbent must be able to work in this environment and perform all duties as described below :

ESSENTIAL FUNCTIONS OF THE JOB

Percentage of Work Time Spent on Activity

0-24%

25%-49%

50%-74%

75%-100%

Visual acuity : Correctable to 20 / 20. Must be able to read computer screen and various reports

Hearing : Must be able to hear well enough to communicate with employees and others

Sitting / Standing / Walking

Ability to climb, bend, stoop, twist and reach in front of body, overhead and to the floor.

Exert physical effort in handling objects (grab, lift, move, place, shift, pull, push, adjust) 10 pounds of force

Fine Motor Control : Required to have motor control and coordination of hands, wrist, and finger dexterity to write, type, use of steering wheel, shifting, computer keyboarding, machine operation, etc.

PERKS & BENEFITS :

We offer Competitive Wages based on experience, Company Paid Vacation & Sick Days, Paid Holidays, 401K Retirement Planning Options / Company Match, Company Paid Basic Life Insurance, Individual / Family Benefit Plans : Medical, Prescription, Dental, & Vision, Voluntary Benefit Options : Accidental Death & Dismemberment Insurance, Short-Term and Long-Term Disability, Critical Illness and Hospital Indemnity Insurance, Health & Wellness Benefits : Global Fit / Healthy Learn, Free Member Advocacy Support Consultants, KISx Card Pay $0 for Elective procedures, Long-term Career Growth Opportunities, Steady & Consistent Year-Round Work.

WORK STYLE REQUIREMENTS :

• Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Achievement / Effort Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Integrity Job requires being honest and ethical.
• Attention to Detail Job requires being careful about detail and thorough in completing work tasks.
• Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Adaptability / Flexibility Job requires being open to change (positive or negative) and to considerable to variety of tasks assigned in the workplace.
• Self-Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Initiative Job requires a willingness to take on responsibilities and challenges.
• Persistence Job requires persistence in the face of obstacles.
• Independence Job requires guiding oneself with little or no supervision.

DISCLAIMER :

This job summary has been designed to indicate the general nature of the essential duties and primary responsibilities and level of work performed by employees within this classification.

Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job.

It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position.

EQUAL OPPORTUNITY EMPLOYER :

Gold Medal Environmental is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce fostering a culture where we can retain, develop, and ensure our best talent is working in an environment where every employee feels included, valued, and recognized.

PI222746853

Job Details

Description

Every Story Should Be An Everstory.

We are committed to investing in our employees to help them achieve greatness. We truly believe that our employees are the heart and foundation of our success.

As part of our ongoing commitment, we are offering new and improved benefit options for full time employees including 401K with a company match, enhanced training programs, career advancement opportunities and so much more! We are also providing the highest level of safety for our front line workers.

Consider the possibilities of joining our award winning culture and team and let Everstory show you all we have to offer!

As one of the largest companies in its space, Everstory Partners has the privilege of being able to help thousands of people arrange their legacies, and remember and honor their loved ones.

The organization provides a broad scope of products and services through the ownership, development, and operation of cemeteries and funeral homes in multiple states.

Customers are able to plan and pre-purchase their burial plot, casket or urn, vault, mausoleum space, and other details connected to a burial.

We are currently seeking a Sales Representative to join our team! We are seeking compassionate, energetic, service minded individuals with integrity, who are financially ambitious and enjoy helping others.

Everstory offers structured paid training. We also provide opportunities for growth and promotion within our Company through proven leadership and sales ability.

In addition to significant income potential, we also offer a competitive benefits package for our Full-Time Employees including : Medical, Dental, 401k with a company match, Life, Short-Term Disability, Long-term Disability, Vision, Tuition Reimbursement, Employee Discount Programs, Generous PTO Programs, Volunteer Opportunities & much more!

• One of the highest commission rates in the industry;
• Paid, structured training both in the field and classroom ($ per hour for 8 weeks);
• Unlimited earning potential;
• Bonus Opportunity;
• Personal satisfaction from helping others with their needs;
• Flexible Schedule;
• Career Advancement Opportunities;
• Paid Professional Sales Licensing Required by State;
• Excellent Comprehensive Benefits.
• Employee Discount Programs Opportunities and much more!

The Impact You Will Make

• Sell Everstory products and services to existing and potential individual customers and associations.
• Provide the highest level of service by effectively responding to client / customer both during and after the sales process.
• Provide at-need clients with immediate service, providing a consoling atmosphere that enable the clients to make decisions regarding recently deceased family members.
• Provide options and associated costs, including advising client on financing options.
• Coordinate site overviews with clients, including tours around the property.
• Identify own leads and schedules presentations to meet assigned pre-need quotas.
• Ensure the office is maintained in a professional manner to minimize stress to the clients.

Qualifications

• You have a High School diploma or equivalent.
• You have 1 + years' of sales experience desired, preferably in a B2C environment.
• You have excellent customer service, interpersonal and verbal / written communication skills.
• You are compassionate and have the ability to maintain composure during stressful situations.
• You are coachable and willing to learn.
• You have a competitive spirit, drive and self-motivation to generate revenue by selling company products.
• You have confidence and professionalism to interact with clients over the phone or in person.
• You have the ability to work with clients one on one & build strong customer relationships.
• You desire to set your own schedule and ability to work evening and weekend hours when necessary.
• You must possess valid state drivers license and have access to a personal vehicle.
• You are able to travel to potential clients homes located anywhere in the geographic region served by the location

Everstory Partners is an Equal Opportunity Employer