When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests.

We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.

These benefits include :

  • Daily Pay
  • Significant Travel Discounts on Marriott and / or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Hotel :

Kansas City Embassy Suites

Sales Coordinator

Full time

Embassy Suites KCI

7640 NW Tiffany Springs Pkwy

Kansas City MO 64153

Reports To : Director, Sales & Events

Equipment : Laptop or Desktop Computer

The Sales Coordinator is to provide a wide range of hotel administrative support that would enable the property sales and event managers to focus on revenue generating activities.

Work Performed :

The Sales Coordinator is tasked with the following duties, responsibilities, and assignments :

  • The Sales Coordinator is tasked with the following duties, responsibilities, and assignments :
  • In support of the property sales team the role will greet visitors, answer phone calls (to include customer and brand call center reservations as well as general hotel inquiries, intake and process incoming lead information, handle reservation requests, research group billing inquiries, gather data as needed, compile reports, maintain files and prepare correspondence;
  • Interact with group, catering, and business travel customers in person, via email, and over the phone to qualify and assist existing and future customers;
  • Maintain communication with group customers regarding the status of their group room block. This may include entering rooming lists, monitoring pick up status, reporting status of current pickup, providing cutoff date alerts and making individual rooming list reservation changes;
  • Assist property managers with sales duties as needed including but not limited to initial billing inquiries, commission payments, no-show status, sales system research, brand reward point administration, and scheduling appointments.
  • Assist managers with RFP responses, proposals, contracts, BEOs, and meeting arrangements as needed;
  • Send all local Convention and Visitors Bureau (CVB) request for proposals (RFPs) received by the hotel to the Hotel's assigned Lead Analyst for distribution per our internal protocols;
  • Assist Sales & Events Service Manager (SESM) with reservation requests and building group master accounts in the brand system, as needed;
  • Upload and maintain the group files within the sales system for all group bookings at the property level. This includes ensuring signed agreements are uploaded when all bookings are turned to definite bookings;
  • Maintain inventory and create printed and electronic collateral to include coupons, flyers, and branded sales and marketing pieces;
  • Maintain all social media accounts for the hotel with a minimum of four (4) postings per month to all channels. This includes responding to all comments and reviews on social.

Complete brand required Sprinklr training for social media.

  • Participate in Sales Department meetings.
  • Provide additional administrative assistance as directed.
  • Any and all other work as required to complete the primary purpose of the position.

Qualifications :

Required Prior Experience :

Minimum one (1) year of experience in customer service or clerical experience.

Preferred Prior Experience :

Prior hotel sales office experience, particularly working in a fast-paced environment.

Required Education :

High School diploma or equivalent

Preferred Education :

Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Required Technology :

Proficient in Microsoft Office

Preferred Technology

Experience with Sales System (Delphi.fdc or CI / TY) and the brand's PMS (OnQ, Opera, etc.)

Travel :

Less than 5% travel requirement.

Must possess a valid driver's license and reliable transportation and the ability to run off-property errands with minimal notice.

Physical :

Up to 8+ hours sitting at a desk and computer work.

Other :

Excellent written and oral communication skills. Ability to effectively multi-task.

Competencies :

38) ORGANIZATIONAL AGILITY

Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network;

understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

15) CUSTOMER FOCUS

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services;

acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

33) LISTENING

Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she disagrees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales.

Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.

Notice of candidate Privacy Rights : https : / / atriumhospitality.com / privacy-policy /

Apply Now

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Sales Coordinator

Kansas City Embassy Suites Kansas City, KS
APPLY

When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests.

We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.

These benefits include :

  • Daily Pay
  • Significant Travel Discounts on Marriott and / or Hilton properties
  • 401k Plans
  • Medical Insurance
  • Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Hotel :

Kansas City Embassy Suites

Sales Coordinator

Full time

Embassy Suites KCI

7640 NW Tiffany Springs Pkwy

Kansas City MO 64153

Reports To : Director, Sales & Events

Equipment : Laptop or Desktop Computer

The Sales Coordinator is to provide a wide range of hotel administrative support that would enable the property sales and event managers to focus on revenue generating activities.

Work Performed :

The Sales Coordinator is tasked with the following duties, responsibilities, and assignments :

  • The Sales Coordinator is tasked with the following duties, responsibilities, and assignments :
  • In support of the property sales team the role will greet visitors, answer phone calls (to include customer and brand call center reservations as well as general hotel inquiries, intake and process incoming lead information, handle reservation requests, research group billing inquiries, gather data as needed, compile reports, maintain files and prepare correspondence;
  • Interact with group, catering, and business travel customers in person, via email, and over the phone to qualify and assist existing and future customers;
  • Maintain communication with group customers regarding the status of their group room block. This may include entering rooming lists, monitoring pick up status, reporting status of current pickup, providing cutoff date alerts and making individual rooming list reservation changes;
  • Assist property managers with sales duties as needed including but not limited to initial billing inquiries, commission payments, no-show status, sales system research, brand reward point administration, and scheduling appointments.
  • Assist managers with RFP responses, proposals, contracts, BEOs, and meeting arrangements as needed;
  • Send all local Convention and Visitors Bureau (CVB) request for proposals (RFPs) received by the hotel to the Hotel's assigned Lead Analyst for distribution per our internal protocols;
  • Assist Sales & Events Service Manager (SESM) with reservation requests and building group master accounts in the brand system, as needed;
  • Upload and maintain the group files within the sales system for all group bookings at the property level. This includes ensuring signed agreements are uploaded when all bookings are turned to definite bookings;
  • Maintain inventory and create printed and electronic collateral to include coupons, flyers, and branded sales and marketing pieces;
  • Maintain all social media accounts for the hotel with a minimum of four (4) postings per month to all channels. This includes responding to all comments and reviews on social.

Complete brand required Sprinklr training for social media.

  • Participate in Sales Department meetings.
  • Provide additional administrative assistance as directed.
  • Any and all other work as required to complete the primary purpose of the position.

Qualifications :

Required Prior Experience :

Minimum one (1) year of experience in customer service or clerical experience.

Preferred Prior Experience :

Prior hotel sales office experience, particularly working in a fast-paced environment.

Required Education :

High School diploma or equivalent

Preferred Education :

Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major

Required Technology :

Proficient in Microsoft Office

Preferred Technology

Experience with Sales System (Delphi.fdc or CI / TY) and the brand's PMS (OnQ, Opera, etc.)

Travel :

Less than 5% travel requirement.

Must possess a valid driver's license and reliable transportation and the ability to run off-property errands with minimal notice.

Physical :

Up to 8+ hours sitting at a desk and computer work.

Other :

Excellent written and oral communication skills. Ability to effectively multi-task.

Competencies :

38) ORGANIZATIONAL AGILITY

Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network;

understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.

15) CUSTOMER FOCUS

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services;

acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

33) LISTENING

Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she disagrees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales.

Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.

Notice of candidate Privacy Rights : https : / / atriumhospitality.com / privacy-policy /

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APPLY

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Ask for : Julie Roberts

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ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws.

Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.

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Jewelry Consultant (Sales)

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Overview

As a member of the store team, your role as a jewelry consultant is to develop strong customer relationships while maximizing sales performance as a jewelry expert.

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As a leader in the jewelry industry for four generations and as the largest family-owned jeweler in the U.S., Shane Co. serves our customers with an unparalleled standard of excellence.

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  • Cultivating an in-depth knowledge of our products to provide the best experience possible for our customers.
  • Maximizing sales utilizing teamwork, peer to peer coaching, Floor Direction, and methods of selling such as personalizing the sale to the unique needs of the customer.
  • Assisting with maintaining accurate inventory of all merchandise and ensuring merchandise security.
  • Participating in and exemplifying our company culture.
  • Partnering with the Store Visual Merchandiser to understand and help uphold all merchandising standards including case presentation and storytelling.
  • Performing duties related to opening or closing the store.

No jewelry experience? No problem! We will provide you with the training you need to be able to demonstrate an in-depth knowledge of our merchandise, represent our brand, and create an exceptional store experience for each and every customer.

In addition, we care about your personal experience as an employee and providing you with career development opportunities.

Qualifications

Prior sales or customer-facing experience required. Retail sales or hospitality industry experience preferred with the ability to present features and benefits of unique products.

Prior experience with jewelry sales is neither relevant nor required we will teach you!

  • We are available to our customers when they need us so evening and weekend availability is a must. (Though unlike most retailers, we are closed on major holidays!)
  • Genuine enjoyment in working with people is necessary; we love our customers!
  • High performing and driven to achieve goals in a fast-paced environment.
  • Great listener we need you to listen to each customer's needs.
  • Great ability to provide and receive feedback from peers, supervisors, and customers and adapt behavior with coaching.
  • Ability to maintain customer relationships in a changing sales environment.
  • Energetic team player.
  • Must possess a high level of visual acuity and manual dexterity.
  • Excellence in written and spoken English is required; you will communicate with our customers and home office team members in writing as well as face to face.

Minimum of a high school diploma or equivalent is required.

Behavioral Characteristics

Proactive and goal-driven individuals who are confident in themselves and undaunted by challenges will have the best success in this role.

Strong initiative, resourcefulness, and communication skills are important, as well as the ability to achieve results through collaboration and thinking creatively.

The ability to communicate with each of our unique customers and being able to adapt to their needs is necessary, as is a commitment to results.

The ability to work as part of a team while maintaining excellent personal performance is a quality of successful candidates.

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The primary environment for this role is a bright, well-lit, retail store. Standing and walking are required a significant portion of the time.

This role requires bending, reaching, twisting, stooping, and occasional lifting of objects. Most business is conducted with customers in person.

Manual dexterity, visual acuity, and color discernment are required at a very high level and with high frequency. This role is not a remote role.

Why Work for Shane Co.?

Shane Co. is a family owned business and everyone who works in our organization is part of the family. This family point of view is exactly why we want to take care of you AND your family.

  • We want driven and competitive people who help us satisfy our customers' needs. In our stores, we do not sell on commission, we offer a competitive base rate and we bonus based on team performance.
  • We focus on providing you a time off package that is very generous for retail! It is important for us to be available when our customers need us.

Our store employees do work weekends and evenings. However, you accrue 3 weeks of vacation in your first year! In addition, you also earn 6 sick days per year.

We are closed on 7 holidays (unlike most retailers), AND we pay you for one volunteer day per year! The longer you work with us, the more vacation time you earn.

  • Unlike other companies who just offer low paying disability insurance to cover your major illness situations, we offer the ability to earn time off at FULL pay for the care of yourself or a family member! When your family needs you, we want you to be able to be there for them.
  • We offer very competitive medical, dental and vision plans, as well as a 401 (k) plan with a company match, company paid life insurance, and flexible spending accounts for medical, daycare or mass transit commuting expense.

We also offer a number of discounted voluntary benefits including long-term disability, life insurance for your dependents, pet insurance and even things like discounted travel and movie tickets!

  • We have benefits focused on you AND any family member (Partner, children and even your parents!) including counseling, legal advice, assistance in finding appropriate medical specialists and even help in understanding medical bills!
  • And, of course, we offer a generous discount in our stores or online for you AND your family members!

The starting pay range for this role is $21.75 - $22.25 per hour, plus opportunity for bonus. The range describes the pay rate most candidates will be paid to start for this role in the state of Kansas but does not describe the maximum potential for the pay in the role.

The actual individual pay will be determined based on skills and qualifications for the role. The starting pay range for this same position may be lower or higher in other markets.

Employer will not sponsor visa or work authorization.

Required

Preferred

Job Industries

  • Retail
Full-time
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