Hand & Stone Massage and Facial Spa Charlotte- South Park is growing our leadership team! Our ideal candidate has 1 - 3 years of leadership experience, is a responsible, driven individual with excellent communication skills, great quick thinking and problem-solving skills, and an ability to work independently.

We are looking for someone interested in a long-term role in a stable and positive environment with tremendous opportunity for professional growth.

Prior spa industry experience or membership-driven sales experience is a plus, but not a requirement for consideration.

Benefits GALORE!

• Full Time team members are eligible for our benefits package which includes Medical Insurance with a generous monthly employer contribution, Vision and Dental Insurance, Life Insurance, and Supplemental Insurance
• 401K plan with a 5% company match!
• Paid Time Off
• We offer a competitive compensation structure - earning potential is practically unlimited for strong sales performers!
• Professional and safe working environment
• Employee retail and service discounts
• Opportunity for professional growth - we can craft a development path to get you to your career goals
• AND MORE!

Our goal is to provide our valued members and guests with a world-class experience, and our Sales Managers are a critical link to create a world-class client experience.

Our Sales Managers set the tone for the spa, coach and train the front desk and sales team to excellence, drive membership and gift card sales performance, and grow the business.

The Sales Manager works hand in hand with the spa's General Manager to manage the day-to-day operations of the spa, with particular focus on the front desk, sales, and guest service.

As Sales Manager, you will

• Provide excellent customer service and experiences to all guests and members through the answering of phone calls, setting appointments, greeting guests and membership sales and management
• Oversee and manage daily operations of the front desk
• Assist General Manager in managing sales performance by driving key metrics
• Assist in the recruiting, hiring, onboarding, and training process for our sales and guest service team
• Train, monitor, and coach performance of all sales and guest service staff
• Membership education and sales - including sales goals and incentives
• Passionately promote products and services with effective, clear communication
• Work with the front desk team to maximize appointment book and eliminate booking errors
• Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.

Role Requirements

• Proven passion for communicating with people and providing consistent, excellent service
• Capability to work flexible hours including nights, weekends and some holidays
• Excellent verbal and written communication skills
• A fast learner, with a positive attitude
• Comfortable in a fast-paced, high-volume environment.
• Computer proficiency; knowledge of retail / appointment booking computer systems is a plus
• A strong team player with the ability to work independently under minimal supervision
• Exceptional organizational skills, including attention to detail and multitasking
• Critical thinking skills, including customer conflict resolution

About FGG Spa, LLC

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating 49 locations across 8 states.

We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation.

We are in the people business, and our people come first!

We can’t wait to meet you!

Visit us in person at 4310 Sharon Rd, Charlotte, NC 28211

Outside Sales Representative

Location : North Carolina

Salary : $55,000 + commission

My client is an exciting entertainment group who have a presence across the US. This company is constantly expanding, and they are looking for a Business to Business sales rep to join the team.

Key Responsibilities :

• Establishing, developing and maintaining business with current and prospective customers
• Contacting customers by phone, visits to present to existing and prospective customers
• Updating company database
• Completing paperwork accurately and on a timely basis
• Communicate effectively (both written and verbal) with both internal and external customers
• Maintaining an active and full sales pipeline

Ideal Outside Sales Rep

• Minimum 2 years of experience in a similar role
• Ability to work weekends and holidays as needed
• Prior experience in movie theatres, bowling centers, or arcades is a plus
• Ability to prioritize tasks
• Superb organisational and time-management skills
• Excellent communication skills and ability to build relationships

If you’re interested in this amazing this opportunity and you’d like to join an incredible team, please send your resume to Alana today!

COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.

We currently have over 1350 live roles across the UK, Middle East, Europe, North America, South East Asia, Africa and Australia.

Once a small plumbing supply house, Cregger Company is now a leading $450 million dollar wholesaler and retailer of building products and home goods related to heating, cooling, plumbing, and lighting.

Founded in 1978, Cregger Company has grown into one of the industry's most well-known and respected wholesalers. Today Cregger Company employs over 350 people across 43 locations throughout South Carolina, North Carolina, and Georgia.

Still under the leadership of its founding family the Cregger Family the company continues to grow and prosper through its focus on customer service, extraordinary personnel, discipline of operations, and amongst all things, PRIDE.

Job Description : The Inside Sales position is designed to increase sales and customer satisfaction by efficiently and courteously assisting return customers, walk-ins, warehousing responsibilities, and telephone customers in the selection and acquisition of needed products.

Job Duties :

• Service customers at the counter by taking orders and entering them into the system accurately; give priority to regular accounts.
• Use electronic and published catalogs to provide product, pricing and availability information to customers.
• Follow company pricing and credit guidelines
• Quickly solve customer problems
• Retrieve orders from warehouse quickly and accurately
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products
• Promote and sell overages, damaged and discontinued items
• Handle customer complaints and returns, while showing a positive attitude
• Keep merchandising and counter areas clean and attractive
• Keep counter area inventory stocked; remove or add inventory items to stimulate impulse sales; remove discontinued items from the sales floor
• Assist in scheduled physical inventory counts
• Drive sales activity through outbound sales calls as directed by management
• Participate in company-sponsored sales promotions
• Work with other departments to resolve customer service issues in a timely manner
• Accurately use order entry, computerized systems and other technologies as required
• Perform other job duties as required by management
• Follow company policies and procedures
• Attend product training meetings
• Pulling, filling, packing and setting up orders for delivery and pickup.
• Maintain the ability to determine the status of an order at any given time.
• Follow any special instructions pertaining to any given order at any given time.
• Receive shipments, log into inventory, maintain inventory through audits.
• Report any quality or inventory discrepancy issues to the appropriate person.
• Communicate positively with supervisors, sales staff, fellow workers and customer to coordinate deliveries / pick-up.
• Operate a forklift safely and efficiently, maintain required certification, perform vehicle safety checks and report discrepancies to supervisor.
• Assist in keeping facility clean, neat, safe and operating efficiently.
• Attend product knowledge meetings as required by management.
• Present a neat and professional image.
• Assist in keeping facility secure.
• Maintain proficiency in computerized systems and other technologies as required.
• Follow company policies and procedures.

Job Requirements :

• Valid Driver's License
• Plumbing product knowledge is a must
• Experience will be considered in starting pay.

Benefits :

• Full health, dental, and vision insurance.
• 401 k
• Paid Holidays
• Vacation Pay
• Employee Referral Program
• Company Discount
• Plus more...

Job Type : Full-time

Pay : $40,000.00 - $45,000.00 per year

Schedule :

• 8 hour shift
• Day shift
• Monday to Friday
Supplemental Pay :
• Bonus pay
• Bonus pay

Experience :

• Customer service : 2 years (Preferred)
• Electrical : 2 years (Preferred)
• Inside sales : 2 years (Preferred)

Work Location : One location

PM22

PI223969521

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life.

In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity

Five Star is looking for a Sales Director to join our team. As our sales director, your role will be to define and drive our Strategic Market and Business Development plans for their region to optimize admissions and census growth.

You will also coordinate with our team of Business Development Managers to evolve key account relationships in order to optimize our referral flow and gain competitive advantage.

What You'll Do

Collaborate

• Work closely with the Executive Director and Regional Director of Sales & Marketing in the development and execution of the sales & marketing plan.
• Meet the sales activity standards as determined by the Regional Director of Sales & Marketing. These sales activity standards include quotas for daily telephone lead base follow up calls, appointments, on-site and off-site sales activities, and other sales related performance metrics.
• Hosts events for the lead base and professionals to increase traffic in the community.
• Demonstrate proficiency in pulling, analyzing and completing sales reports.

Develop and Maintain Standards

• Interpret and implement Management policies.
• Provide regular in-services and orientation training to all front line and management staff.
• Maintain an active, working knowledge of current competition and any new entrants or changes in the market.
• Demonstrate excellent sales skills through : Establishing and maintaining client relationships; Discovery of client's needs and desires with the community's products and services;

Closing and post-sales activities. Uses good listening techniques and demonstrates exceptional customer service.

Complete and maintain the Five Star CRM (lead database) for all potential residents and referral contacts within 24 hours of time of activity.

This includes documentation of all completed and scheduled sales activities, including move-ins and move-outs.

What You'll Bring

Experience & Education

• Knowledgeable of the sales process.
• Ability to run a sales department and hire, train, motivate and manage a sales staff.
• Bachelor's degree (preferably in marketing) or with courses that establish knowledge of business, sales, motivation, communication and related marketing skills.
• Minimum of two (2) years of previous sales experience required, preferably in the Senior Living industry with significant level of responsibility and accountability for goal achievement.
• Experience working with seniors preferred.
• Valid Driver's License required.
• Ability to speak and write effectively to present information, solutions and benefits.
• Ability to sell effectively and to close transactions.
• Ability to articulate our products, services, solutions and value to prospects and professional referral partners.

Shift / Hours

Daytime

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical / Dental / Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results.

You firmly believe that the way in which we achieve results is just as important as what we accomplish together.

• Drives Operational Excellence You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law.

In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and / or facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law.

We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment.

Improper interference with the ability of Five Star's employees to perform their job duties may result in discipline up to and including discharge.

Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time.

As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose : The Inside Sales Representative, Medicare Programs, is responsible for taking inbound telephone inquiries and web inquiries from prospective members and placing outbound calls to prospective members in response to leads received.

Inside Sales Representatives conduct sales presentations over the telephone that may result in telephonic enrollments, in-home appointments, seminar reservations, or a kit request with follow up call.

Education / Experience : High school diploma or equivalent required; Associate or Bachelor's Degree preferred. Minimum one year of call center environment experience required or Bachelor's Degree in place of experience.

License / Certification : Active, valid and unrestricted State Life, Health & Disability license for states represented or the ability to obtain with 45 days of hire.

• Answers inbound prospective member calls and places outbound follow-up calls to prospective members.
• Handles web inquiries and responds through outbound calls or email.
• Handles inbound Medicare calls and presents plan options to callers to encourage prospective members to join a plan. May complete the sale telephonically.
• Follows up on leads by conducting outbound calls designed to encourage prospective members to join and existing members to remain with the plan.
• Refers leads to outside sales representatives for in-home appointments and enrollment meetings.
• Follows up on sales leads to achieve enrollment targets.
• Orders pre-sale materials and distributes leads to outside sales representatives via lead tracking system, SFDC (SalesForceDotCom).
• Qualifies prospects and attempts to close the sale.
• Follows scripts for inbound calls, outbound calls, and telephonic enrollments.
• Remains up-to-date and familiar with competitor’s health insurance plans and industry trends.
• Focus on production and keeps up with team goals.
• Performs other duties as assigned.

Our Comprehensive Benefits Package : Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.